...Changes at Scout Mortgage Karen Williamson Strayer University Professor Kahilita D. Miller BUS 520 Leadership and Organization December 7, 2009 Abstract John Mangels and Steve Walsh had built Scout Mortgage in Scottsdale, Arizona. Scout Mortgage industry has been booming with the best loan officers with great commission. As the industry kept growing there has been a major change had to occur with their loan officer. Scout Mortgage loan officers had to change from commission to salary staff. Scout Mortgage doesn’t have commissioned loan officers any more in the industry. In the mortgage industry, a high majority of loan officers are commissioned. Some of these commissioned loan officers earn a percentage of the loan amount so they will make more money if you sign with a higher interest rate or commission. At Scout Mortgage, they only have salaried loan officers who are dedicated to getting you the best possible rate. Scout Mortgage guarantee that they will find you the lowest rates and lowest costs. The nature of Scout Mortgage includes technology, global market and social network. Scout Mortgage employees tend to typically react to change negatively especially when it requires a decrease in their salary and the lost of commission which directly affects their employees life style. Scout Mortgage focus on having a low rate to gain market share to profitable the best decision. In the process of Walsh and Mangels making the changes in their company they...
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...Scout Mortgage 1 Running Head: Changes at Scout Mortgage Assignment 5: Changes at Scout Mortgage Scout Mortgage 2 Changes at Scout Mortgage Discuss the nature of change in the work environment of the 21st century: There are pressures for change and it can be difficult and takes time. “Despite the challenges, many organizations successfully make needed changes, but failure also is common. As a result, managing change has become a central focus of managers in most organizations. Most Organizations around the world have tried to change themselves-some more than once. Yet for every successful change, there is an equally prominent failure” (Hellriegel & Slocum, 2010, p.492). The text defined planned organizational change as a deliberate attempt by managers and employees to improve the functioning of teams, departments, division or entire organization in some important way (Cummings, T.G. and Worley, C.G. Organizational Development and Change, 8th ed. Mason, OH: Thomson/South-Western, 2008). One nature of change in the work environment is economic approach: creating change for the purpose of creating shareholder value. Everyone organization has financial incentives to motivate their employees to change their behaviors. Managers and Leaders look for way sets goals based on expectation on the financial market. Managerial guidelines are another form of change in the work environment. Managers who face changes need to think through the long-term consequences of using...
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...Running head: SCOTT MORTGAGE Scott Mortgage James Jones Organizational Behavior 14 June 2010 Abstract This paper discusses the nature of change in a mortgage lending firm. It takes a look at the reaction to change from the employee and organizational view points. The characteristics of Ethical Intensity are reviewed as pertaining to the decision making process. It identifies the Decision Making Model and Approach to Change that Scout Mortgage used in revamping its human capital structure. Nature of Change The 21th Century has ushered in several factors that have been the catalyst for a dynamically transforming environment. Scout Mortgage, a loan mortgage broker since 1999 (Hellriegel & Slocum, 2009) has experienced the bullish and the bearish economic environment. In a work environment, the typical factors of change are driven by technological advancements which enable global-market-reach or globalization. With the increase of information technology and global communications, the world is communitively smaller. Any situation that affects a local market can be transformed into a national or international issue. The domestic housing sector economic downturn along with other Wall Street unethical and irresponsible actions have not only lead to a national but international recession and market collapse. In the case of Scout Mortgage, the technological advances have changed the way the company’s Loan Officers conducts business. Technology has automated a lot of task...
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...have big fanciful dreams about a home, instead simplistic needs about transportation and mortgage. As a highschool freshman, I don’t have many things set in stone, but I do have two definite...
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...Changes at Scott Mortgage De’Sean Anderson Strayer University BUS 520 Leadership & Organizational Behavior Dr. Anderson June 12, 2010 Discuss the nature of change in the work environment of the 21st century. Between technological advances, the changing composition of the workforce, and the growing influence of the global economy, organizational structures and employees' careers are taking unprecedented and unpredictable turns. People still want to be successful in their jobs, want a sense of internal and external equity, and want personal connections with others. Organizations still need people who have the right skills and who are working toward a common set of objectives. People still resist change, even though the amount of change in their work lives has increased. New and faster technology, redefined values, and shifting customer demands are changing the way businesses operate in the twenty-first century. The delivery of goods, services, and spare parts will be done by e-commerce organizations. In the majority of developed countries, the population is aging. Human resources are being transformed from a specialized, stand-alone function to a broad, corporate competency. HR policies and program initiatives will have to be responsive to market conditions and global business structures. Organizations are becoming flatter, leaner, and more flexible in order to keep up with technological advances and to become and/or remain competitive in the global marketplace...
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...former CEO of one the largest retail business company in the world today. Sam Walton is the definition of success and he proved it by opening the largest retail business in the world. He transformed the way people shop in the United States of America and around the world. He brought in a great change in the tactic of business. In 1945 when he bought his first Wal-Mart store from the Butler brother, the store was only making $72000 a year. But shortly after he took over the store, he turned it into a $250,000 yearly store. Sam Walton is the epitome of success and as of today he is worth over 149 billion dollars (Samuel M Walton 1992). Samuel Walton’s early life Samuel was borne born on March 29, 1918 at Kingfisher, Oklahoma to Thomas Gibson Walton and Nancy “Nannie” Lee. Samuel, his brother (James) and his parent lived in kingfisher, Oklahoma until 1923, when they moved to chesterfield Missouri, where his father worked as a mortgage man. Samuels’s family moved around a lot from one small to another. When Samuel was in eighth grade at Shelbina, he became the youngest Eagle Scout in the state history and shortly became a recipient of the distinguished Eagle Scout award from the boy’s Scout of America. Samuel’s parents did not have money growing up, as a matter of fact; they had difficulties putting food on their table. So in other to help his family meet their financial requirement, Samuel had to help his family in any ways he can. He ran various errands for his parents; he milked...
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...April 2010. In 2000, the United States economy began to fall. With this fall came the housing market crash. Some say that the housing market has yet to recover. It’s made a big step though. With the big fall in the housing market, Washington got worried and decided to step in to help. In December of 2009 mortgage rates were at a historical low. There were ideas of making a tax credit that would be 10% of the purchase price to help lower mortgage rates for anyone who bought a home. They thought that this would make people jump at the opportunity and finally make that first purchase. Another idea was to help struggling owners lower their mortgage and refinance. The problem with this was finding out who should really be saved. Purchasing is an amazing first step. It’s a great way to start securing a financial future for you and or your spouse and family. The big question is, are you ready? One of the first things that you will need to figure out is how much you can afford. You don’t want to end up in foreclosure as so many families did during the housing and economy crisis. A good guide to follow when finding your limit should be that your monthly mortgage payment should be less than your gross monthly earnings for a quarter. Some say that this amount can be up to half, but I think it’s better to stay lower than this in order to be...
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...Lee, Harper—To Kill a Mockingbird 1960 TO KILL A MOCKINGBIRD by Harper Lee DEDICATION for Mr. Lee and Alice in consideration of Love & Affection Lawyers, I suppose, were children once. Charles Lamb PART ONE 1 When he was nearly thirteen, my brother Jem got his arm badly broken at the elbow. When it healed, and Jem’s fears of never being able to play football were assuaged, he was seldom self-conscious about his injury. His left arm was somewhat shorter than his right; when he stood or walked, the back of his hand was at right angles to his body, his thumb parallel to his thigh. He couldn’t have cared less, so long as he could pass and punt. When enough years had gone by to enable us to look back on them, we sometimes discussed the events leading to his accident. I maintain that the Ewells started it all, but Jem, who was four years my senior, said it started long before that. He said it began the summer Dill came to us, when Dill first gave us the idea of making Boo Radley come out. I said if he wanted to take a broad view of the thing, it really began with Andrew Jackson. If General Jackson hadn’t run the Creeks up the creek, Simon Finch would never have paddled up the Alabama, and where would we be if he hadn’t? We were far too old to settle an argument with a fist-fight, so we consulted Atticus. Our father said we were both right. Being Southerners, it was a source of shame to some members of the family that we had no recorded ancestors on either side of the Battle of Hastings...
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...------------------------------------------------- Workshop Two BIBLICAL WISDOM Proverbs 15:1 (NIV) “A gentle answer turns away wrath, but a harsh word stirs up anger.” Mark 11:25 (NIV) “And when you stand praying, if you hold anything against anyone, forgive him, so that your Father in heaven may forgive you your sins." Bobby Knight, the former coach of Indiana University’s basketball team, had an angry outburst and assaulted one of his players. The university sent him to “anger management” treatment. He subsequently had another major angry outburst and was fired—despite having been one of the most successful college basketball coaches in history! The correct way to stop the whistling teakettle is to turn off the burner. Likewise, the answer to ending angry outbursts is to find the root cause of the anger, and then “turn it off.” Forgiveness will turn off the burner. WORKSHOP OBJECTIVES By the completion of this workshop, the student will be able to: * Evaluate scenarios in which listening has been compromised. * Examine conflict management in the workplace. * Describe barriers of effective listening. * Compare ambiguous and specific language. * Investigate the use of praise and criticism in the workplace. * Create slides using a professional design selected in PowerPoint. ------------------------------------------------- Workshop Two Assignments The following assignments will be submitted prior to Workshop Two. Individual...
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...Unit 5 Title: The Ransom of Red Chief[1] Suggested Time: 4 days (45 minutes per day) Common Core ELA Standards: RL.8.1, RL.8.2, RL.8.3, RL.8.4, RL.8.6, RL.8.7, RL.8.9; W.8.2, W.8.4, W.8.9; SL.8.1; L.8.1, L.8.2, L.8.5 Teacher Instructions Preparing for Teaching 1. Read the Big Ideas and Key Understandings and the Synopsis. Please do not read this to the students. This is a description for teachers about the big ideas and key understanding that students should take away after completing this task. Big Ideas and Key Understandings Writers use irony to fuel the plot of a story. Synopsis Bill and Sam decide that the best way to finance their upcoming land swindle is to kidnap the child of a wealthy citizen and hold him for ransom. The boy they choose, instead of being the docile, frightened child one would expect, is a terror who abuses Bill in every way he can think of, all in the name of fun. The response to their ransom note is not what they would have wished: instead of paying $1500 to get Johnny back, the father demands $250 to take the boy off their hands. In desperation, they agree, and end the story poorer than they began. Read the entire selection, keeping in mind the Big Ideas and Key Understandings. Re-read the text while noting the stopping points for the Text Dependent Questions and teaching Tier II/academic vocabulary. During Teaching 1. Students read the entire selection independently. 2. Teacher reads the text...
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...been looking forward to Earn 1k, I’m thrilled to have one of my professors, this. one of my mentors online with me, Dr. BJ Fogg, and I want to introduce him to you. BJ Fogg is a Ramit Sethi: Alright, now before we get started, Stanford Psychologist and Director of the Stanford let me just mention a couple ways that you can Persuasive Technology Lab. He is the father of the connect with BJ Fogg. BJ Fogg is on Twitter at field of Captology, also known as Computers as BJFogg. He also has a website: www.BJFogg.com Persuasive Technologies, which show how techand a newly-redesigned website for the Stanford nology has unique characteristics that allow them Psychology ofLab that he founded: www.captology.stanford.edu. Persuasion to persuade us and change our behaviors. YOUR WAY TO THE TOP Live Webinar with BJ Fogg, Phd Alright, BJ—I’m excited! This isn’t only about selling things by the way, it’s Transcript actually about encouraging cultural...
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...2/22/2016 Collection – 55001.201602 Collection Users can Collect posts into a printable, sortable format. Collections are a good way to organize posts for quick reading. A Collection must be created to tag posts. More Help Thread: CUTCO Discussion Anna Knowles Posted Date: Post: Status: RE: CUTCO Discussion Anna Knowles Author: Morgan Whitaker February 22, 2016 8:10 PM Published How do you think utilizing other sales methods will impact the direct sales? Do you think there is a large chance of cannibalization? If so, how can CUTCO avoid that? Pampered Chef offered its products for sale at Target in the past, but since the independent sales people build their own businesses and their incomes from sales of the same products, most of them were extremely upset with Pampered Chef, because they were essentially taking money right out of their sales' people's pockets. Pampered Chef ended up pulling its products and reverting to direct sales. Do you think the risk of upsetting and/or cannibalizing the direct sales force is worth the increase in revenues that would be realized by selling through other channels? What are some of your ideas for an approach that would allow CUTCO to capture that untapped revenue without negatively impacting its direct sales? (Post is Unread) Thread: Post: Author: CUTCO analysis CUTCO analysis Posted Date: Status: February 22, 2016 8:05 PM Published Ivan Martinez 1. I personally cannot recall buying a product though a direct selling method...
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...MAN3025 Summer B 2016 Ch 1-4 Test Chapter 1—Managing and the Manager's Job 1. The News Corporation, Smile Train, Delta Airlines and Gucci are all examples of a. bureaucracies. b. corporations. c. organizations. d. managerial hierarchies. e. centralized units of operation. 2. Which of the following is an example of an organization? a. The Department of Education b. Princeton University track team c. Starbucks d. Swoopo, online auction site e. All of these choices 3. Amy, Frank, Puz, and Tiaro started a Bible study group. They are engaged in a. starting a corporation. b. starting an organization. c. creating a managerial hierarchy. d. creating a bureaucracy. e. creating an organizational matrix. 4. All of the following are physical resources EXCEPT a. raw materials. b. a robotic welder. c. labor used in production. d. an inventory of finished goods. e. an office building. 5. In the National Football League, the players are a(n) ____ resource. a. physical b. financial c. human d. information e. intellectual 6. Managers use all of the following types of resources to achieve organizational goals EXCEPT a. international. b. physical. c. human. d. financial. e. information. 7. In the National Football League, the stadiums are a(n) ____ resource. a. international b. physical c. human d. financial e. information 1 8. In the National Football League, the ticket revenue is a(n) ____ resource. a. international b. physical c. human d. financial ...
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...Use these links to rapidly review the document TABLE OF CONTENTS Index to Consolidated financial statements Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 20-F (Mark One) o REGISTRATION STATEMENT PURSUANT TO SECTION 12(b) OR (g) OF THE SECURITIES EXCHANGE ACT OF 1934 OR ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended 30 June 2013 OR o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 OR o SHELL COMPANY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 Commission File Number 001-35627 MANCHESTER UNITED plc (Exact name of Registrant as specified in its charter) Not Applicable (Translation of Company's name into English) Cayman Islands (Jurisdiction of incorporation or organization) Sir Matt Busby Way, Old Trafford, Manchester, England, M16 0RA (Address of principal executive offices) Edward Woodward Executive Vice Chairman Sir Matt Busby Way, Old Trafford, Manchester, England, M16 0RA Telephone No. 011 44 (0) 161 868 8000 E-mail: ir@manutd.co.uk (Name, Telephone, E-mail and/or Facsimile number and Address of Company Contact Person) Securities registered or to be registered pursuant to Section 12(b) of the Act. Title of each class Class A ordinary shares, par value $0.0005 per share Name of each exchange on which registered New York Stock Exchange Securities...
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...Ukraine resistance proves problem for Russia The mood is changing in Crimea. On Friday the Russians took over, largely unopposed by their Ukrainian counterparts. Perhaps in the confused aftermath of events in Kiev, the Ukrainians were still wondering whose orders they were supposed to follow. But today there are large groups of Ukrainian soldiers who resist the new authority in Crimea, who refuse to surrender their bases and their ships, and who are slowly starting to create problems for the Russians. Perhaps a decision has been taken to fight back? So far it has been done peacefully, but each time the troops are pushing the boundaries, hoping to show the world that Ukrainians are being bullied by their Russian masters. The international community may have given up on Crimea. It is clear the new government in Kiev has not. Which brings us to the events of today. 'Insults and obscenities' Russian troops fired into air as Ukrainians marched on a Crimean air base The Russian guard at the airfield in Sevastopol must have considered the prospect of a confrontation like this. Marching towards them was a column of 300 unarmed Ukrainian soldiers, with their flag proudly displayed. The Russians fired over their heads but on went the Ukrainians, marching in line, singing their anthem, in defiance. One volley after the other went over their head and, as they neared the barriers, the rifles of the Russian soldiers were lowered. This airfield at Sevastopol is home to the MiG fighters...
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