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Chapter 8 E-Supply Chain, Collaborative Commerce, and Intrabusiness Ec

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Chapter 8
E-Supply Chain, Collaborative Commerce, and Intrabusiness EC

Learning Objectives

Upon completion of this chapter, you will be able to:
1. Define e-supply chain and describe its characteristics and components.
2. List supply chain problems and their causes.
3. List solutions to supply chain problems provided by EC.
4. Define c-commerce and list its major types.
5. Describe collaborative planning and Collaboration, Planning, Forecasting and Replenishing (CPFR), and list their benefits.
6. Define intrabusiness EC and describe its major activities.
7. Discuss integration along the supply chain.
8. Understand corporate portals and their types and roles.
9. Describe e-collaboration tools such as workflow and groupware.

Content

How General Motors Is Collaborating Online 1. E-Supply Chains 2. Supply Chain Problems and Solutions 3. Collaborative Commerce 4. Collaborative Planning, CPFR, and Collaborative Design 5. Internal Supply Chain Solutions, Intrabusiness, and B2E 6. Integration Along the Supply Chain 7. Corporate (Enterprise) Portals 8. Collaboration-Enabling Tools: From Workflow to Groupware
Managerial Issues

Real-World Case: Portal Speeds Product R&D at Amway

Appendix 8a: Intranets

Answers to Pause/Break Section Review Questions

Section 8.1 Review Questions

1. Define the e-supply chain and list its three major parts.

A supply chain that is managed electronically, usually using Web technologies.

2. Describe success factors of e-supply chain management.

These factors include the ability to see collaboration as an asset, information visibility, speed/quality/customer service, and tight integration.

3. List the six processes of e-supply chains.

These include replenishment, e-procurement, collaborative planning, collaborative design/product development, e-logistics and

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