...CheckPoint: Motivation and Teams Case Study • Resource: Ch. 7 of Introduction to Business • Read the two case studies on pp. 233–236 of the text. • Answer the following in a 200- to 300-word response: • What motivation theories may be found in each case study? • Describe the theories found in each case study and cite specific examples. • What was each business owner’s approach to creating high-performing teams within their company? In the first case study, The Two Men and a Truck, the motivation theories used by Sheets were Maslow’s needs hierarchy theory, the expectancy theory, and the job enrichment theory. Originally, Sheet’s motivation was to assist her two sons part-time moving business attract more customers. By doing this, Sheets was using the Maslow’s needs hierarchy theory because she was focused on her sons’ physiological needs of earning income. Because she did not want to reject the business call, she decided to take advantage of the orders she was still receiving. Sheets saw a demand for a localized moving company. After her last child completed college, the expectancy theory applies because she believed that she had a service that would serve the needs of other individuals to begin their own business by creating a franchise opportunity. She believed that she possessed the ability, self-efficacy, to create the moving franchise opportunity. By creating this opportunity for others to reward for their work efforts and efficiencies, she empowers the job enrichment...
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...Introduction to Business Read the two case studies on pp. 233–236 of the text. Answer the following in a 200- to 300-word response: What motivation theories may be found in each case study? Describe the theories found in each case study and cite specific examples. What was each business owner’s approach to creating high-performing teams within their company? In the first case study, The Two Men and a Truck, the motivation theories used by Sheets were Maslow’s needs hierarchy theory, the expectancy theory, and the job enrichment theory. Originally, Sheet’s motivation was to assist her two sons part-time moving business attract more customers. By doing this, Sheets was using the Maslow’s needs hierarchy theory because she was focused on her sons’ physiological needs of earning income. Because she did not want to reject the business call, she decided to take advantage of the orders she was still receiving. Sheets saw a demand for a localized moving company. After her last child completed college, the expectancy theory applies because she believed that she had a service that would serve the needs of other individuals to begin their own business by creating a franchise opportunity. She believed that she possessed the ability, self-efficacy, to create the moving franchise opportunity. By creating this opportunity for others to reward for their work efforts and efficiencies, she empowers the job enrichment theory. Her approach to creating a high-performing team was to provide a personal touch...
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...|Wednesday |Thursday |Friday |Saturday |Sunday | |Week 1 |2/10 |2/11 |2/12 |2/13 |2/14 |2/15 |2/16 | |BUS 210 |Post Bio |DQ 1 | |DQ 2 Week 1 Knowledge Check |Business Models and Systems CheckPoint | | | |Week 2 |2/17 |2/18 |2/19 |2/20 |2/21 |2/22 |2/23 | |BUS 210 | | | |Business Organization CheckPoint Week2 Knowledge Check | | |Evolution of Business Presentation | |Week 3 |2/24 |2/25 |2/26 |2/27 |2/28 |3/1 |3/2 | |BUS 210 | |DQ 1 | |DQ 2 Week 3 Knowledge Check |Code of Ethics CheckPoint | | | |Week 4 |3/3 |3/4 |3/5 |3/6 |3/7 |3/8 |3/9 | |BUS 210 | | |Roles and Behaviors CheckPoint |Week 4 Knowledge Check |Four Functions of Management CheckPoint | |SWOT Analysis | |Week 5 |3/10 |3/11 |3/12 |3/13 |3/14 |3/15 |3/16 | |BUS 210 | |DQ 1 | |DQ 2 Week 5 Knowledge Check |Contingency Theory of Leadership CheckPoint | | | |Week 6 |3/17 |3/18 |3/19 |3/20 |3/21 |3/22 |3/23 | |BUS 210 | | | |Motivation and Teams Case Study CheckPoint Week 6 Knowledge Check | | |Job Fair Brochure | |Week 7 |3/24 |3/25 |3/26 |3/27 |3/28 |3/29 |3/30 | |BUS 210 | |DQ 1 | |DQ 2 Week 7 Knowledge Check |The Impact of HRM CheckPoint | | | |Week 8 |3/31 |4/1 |4/2 |4/3 |4/4 |4/5 |4/6 | |BUS 210 | | |IT Applications Presentation CheckPoint |Week 8 Knowledge Check |Hardware/ Software Components CheckPoint | |Developing Good Business Sense | |Week 9 |4/7 |4/8 |4/9 |4/10 |4/11 |4/12 |4/13 | |BUS 210 | | |Capstone Discussion Question |Week 9 Knowledge Check | | |Final Project: Business Portfolio...
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...recorded terrorist act was on September 9, 1949, when a bomb was placed and exploded in a Quebec Airways flight in Canada. Since that first recorded aviation security breach, security experts had been trying to be one step ahead of the terror groups in hardening aircraft and airport targets against all forms of terrorist attacks. However, on July 22, 1968, three gunmen from the Popular Front for the Liberation of Palestine (PFLP), hijacked a passenger airliner of the Israeli airline El Al, on a flight from Rome to Tel-Aviv, and demanded the release of their comrades-in-arms who were imprisoned in Israel. While this may not be the first case of civilian aircraft seizure during that year, this operation was qualitatively different in its content and ultimate aim. It was the first time that an aircraft had been hijacked not out of criminal motivation or for personal reasons, but with the specific goal of politically pressuring an opponent and using the incident as a...
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...with the current issues in accessibility, as well as the various initiatives, norms, and standards implemented with respect to Web-enabled applications. In this regard, we will examine using Microsoft products and technologies to design and develop Web sites that comply with accessibility guidelines. More specifically, this document describes a set of guidelines that enable you to produce accessible Web sites by using the new Microsoft Office SharePoint Server (MOSS) 2007 technologies as part of Microsoft Office system 2007 or previous solutions such as Content Management Server 2002 and SharePoint 2003 technologies. It defines the extent to which these technologies offer the best possible compliance with, as a minimum, the priority 1 checkpoints of Web Content Accessibility Guidelines (WCAG) 1.0. Status This document is the second release of the technical white paper on the accessibility of Web sites that are based on Microsoft solutions; it references the standards that were available at the date of publication and the features available in current versions of the above-mentioned products and technologies at the date of publication. This document will be updated as required based on product modifications. © 2007 Microsoft Corporation. All rights reserved. The information contained in this document represents the current point of view of Microsoft Corporation concerning the subjects dealt with at the date of publication. Given that...
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...------------------------------------------------- Interpersonal Skills for Leaders Leadership involves influencing people, so it follows that many effective leadership attitudes, behaviors and practices deal with interpersonal relationships. Team-based organizations need leaders who are knowledgeable in the team process and can help with the interpersonal demands of teams. “Communicating effectively as a leader is not only required, it is expected for leading others. However, many leaders miss the mark on connecting with their followers because of lack of interest in other's ideas and opinions, out dated management styles, and the inability to work with others. Great leaders consistently strive to strengthen their interpersonal communication competencies by building and maintaining open, supportive, and collaborative relationships with others in the organization (Required, 2011).” According to answers.com (2011), interpersonal skills can be defined as the skills used by a person to properly interact with others. In the business domain, the term generally refers to an employee's ability to get along with others while getting the job done. Interpersonal skills include everything from communication and listening skills to attitude and demeanor. Good interpersonal skills are a prerequisite for many positions in an organization. The following interpersonal skills were listed by Williams (2010) as important interpersonal skills exhibited by leaders: * Active listening- listen...
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...Q1. Motivating employees seems to be a challenge for managers - Discuss the advantages and disadvantages of the MBO program and provide at least one example to support your discussion. Goal-Setting Theories have evolved since the 50s and have an impressive documented literature. The Goal-Setting Theory addresses the issues that goal specificity, challenge, and feedback have on performance (Robbins, 2009, p185). Setting goals and motivating employees are always an important issue for a manager, however in certain cases it is difficult to make it operational. A more systematic way to utilize goal setting is with the management by objectives program (MBO), which introduced the system of SMART method of goals that are specific, measurable, achievable, realistic and tangible. MBO itself was first outlined by Peter Drucker in 1954 in his book “The Practice of Management”, in which he highlighted the principles of MBO: cascading of organizational goals and objectives, specific objectives for each member, participative decision making, explicit time period, performance evaluation and feedback. The concept by Peter Drucker can be seen on diagram 1. Diagram 1 – The 5 step MBO process (Drucker, 1954, The Practice of Management) As further detailed by Robbins (Robbins, 2009, p187-188) the organization’s overall objectives are translated into specific objectives for each succeeding level (divisional, departmental, individual) in the organization (as shown in diagram 2, Robbins, 2009...
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...Case Studies – Week 10 Case 1: PHILANTHROPIC TEAM BUILDING The top dozen executives from Adolph Coors and Molson breweries wanted to accelerate their team development to kick off the post-‐merger integration of the two companies. But rather than doing the usual team building in the woods or at a friendly game of golf, the Molson Coors leaders spent a full day helping to build a house for Habitat for Humanity. “We quickly got past the idea of a ropes course or golf outing,” recalls Samuel D. Walker, Molson Coors' chief legal officer. “We really wanted something where we would give back to one of the communities where we do business.” According to Walker, the volunteering experience exceeded everyone's expectations. “We had to unload this truck full of cement roof tiles. We actually had to figure out how to have kind of a bucket line, handing these very heavy...
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...ACADEMY FORT BLISS, TEXAS 79918-8002 FOR THE ARMYY SCHOOL SYSTEM (TASS) INSTITUTIONS FIELDING DATE: OCT 04 THIS PAGE INTENTIONALLY LEFT BLANK BNCOC SOLUTION TO PRACTICAL EXERCISES PFN T321 T342 L327 L326 L330 L335 L328 L333 L336 L324 L338 L340 T323 W326 W332 T341 W323 W325 W321 W322 Table of Contents The Risk Management Process Cultural Awareness Considerations Enforce the Equal Opportunity Program Communicate Effectively in a Given Situation The Army Writing Style Develop Subordinate Leaders in a Unit Counsel Subordinates The Noncommissioned Officer Evaluation Reporting System Motivate Subordinates to Accomplish Unit Mission Ethical Behavior Apply the Ethical Decision-Making Method at Small Unit Level Develop a Cohesive Team Training Management at the Squad Level Intelligence and Electronic Warfare (IEW) Operations Establishment of a Check Point Casualty Evacuation Troop Leading Procedures Squad Tactical Operations Graphics and Overlays Plans, Orders, and Annexes THIS PAGE INTENTIONALLY LEFT BLANK U.S. ARMY SERGEANTS MAJOR ACADEMY (BNCOC) OCT 04 BNCOC SOLUTION TO PRACTICAL EXERCISES BNCOC BNCOC Stand Alone Common Core THIS PAGE INTENTIONALLY LEFT BLANK T321 PRACTICAL EXERCISE SHEET T321 Title Lesson Number/Title Introduction OCT 04 THE RISK MANAGEMENT PROCESS T321 version 1 / THE RISK MANAGEMENT PROCESS This practical exercise requires you to apply the risk management process to a 10-mile cross-country forced march (dismounted)...
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...University – World Wide MGMT 314: Human Resource Management ABSTRACT Human Resource Management plays an intricate role in airline and airport operations. In this paper, I will focus on the role that human resource management plays on the training of airline pilots, flight attendants, and airline and airport operation employees. I will use resources to research further into this topic, looking at case studies provided of particular airlines. Additionally, we will look at how well employees adapt to these changes, and whether or not this affects consumers for the positive or negative. Introduction The travel industry is growing at exponential rates, leaving a very competitive market for airlines. With this growth comes much change. Airlines and airports are focusing, now more than ever, on safety-sensitivity and an increase in technology used to conduct business. The airline industry is combined with information technology, tourism, engineering and continue to place a high focus on the aspects of the people and the human resource aspect. The purpose of this study is to look at the overall picture of human resource management as it relates to the people, employees and the customer in this fast paced environment with rapid growth. Aviation plays a crucial role in the way that individuals travel whether it is for school, work, or leisure. It is the responsibility of the airlines to provide them a safe, pleasant experience. The human resource department is the...
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...designed for a group of employees. Customized courses can be provided either at our training facilities or on-site at clients’ location. Our training programs are lively, interactive, and include role-playing and demonstrations of real-life workplace issues and solutions. bdjobstraining.com Page |2 bdjobstraining.com Page |3 TRAINING TRACKS Marketing/ Sales Track • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 1111 Selling Techniques for Excellence 13 Lessons to turn every Company into Fantastic Brands Advance Selling Techniques Art of Pharmaceutical Sales Brand Management–Walking the Talk Branding for Bangladeshi Business Constructive & Modern Leadership Approach in Selling through Team Building Corporate Sales Management for Excellence Creating New Prospects and Managing Sales Pipeline Creative & Successful Selling Techniques for Excellence Customer Relationship Management (CRM) Digital / On-line Marketing - New Era of Brand Management Effective Print Advertising: 13 Tips to Create Powerful Advertising Effective Selling Techniques Essential Territory Management &...
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...SA MP LE HOW-TO BOOKS H OW-TO BOOKS You Can’t Do It All: Effective Delegation for Supervisors Jeanne Baer H OW-TO BOOKS H OW-TO 1 This preview version of our product is protected by copyright law. Copying or distribution of this file is prohibited. SA MP LE You Can’t Do It All: Effective Delegation for Supervisors By Jeanne Baer Coastal Training Technologies Corp. 500 Studio Drive Virginia Beach, VA 23452 You Can’t Do It All: Effective Delegation for Supervisors Jeanne Baer Copyright© 1999 by Coastal Training Technologies Corp. SA MP LE All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that neither the author nor the publisher is engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional should be sought. Credits: Coastal Training Technologies Corp.: Art Bauer Todd McDonald Editor in Chief: Karen Massetti Miller Designer: Scott Rhone Cover Design and Illustration: Kevin Zdenek Coastal Training Technologies Corp. 500 Studio Drive Virginia Beach...
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...BRIDGING THE VALLEY OF DEATH: LESSONS LEARNED FROM 14 YEARS OF COMMERCIALIZATION OF TECHNOLOGY EDUCATION ABSTRACT We argue for the increasing importance of providing graduate students skills in technology entrepreneurship and the commercialization of technology. We describe the lessons we have learned from fourteen years of developing commercialization of technology pedagogy and adapting it for use on four continents and within numerous corporations. We demonstrate that the straightforward theory-driven approach that we use to shape the curriculum improves our ability to learn from our mistakes and to structure small experiments to improve the pedagogy. INTRODUCTION Interest in the commercialization of technology and high technology entrepreneurship has increased significantly in the past decade. It is apparent that in many increasingly knowledge-based economies, effective managers will need to be better trained in dealing with technologists and in creating business growth and advantage through commercializing technology. Technical education faces new demands as well. For example, the National Academy of Sciences (COSEPP, 1995) issued a committee statement calling for rethinking graduate education for scientists and engineers to include the skills to promote the commercialization of technologies that they create. As interest in commercialization of technology has increased, so has academic research interest in this area. For example, the Journal of Product Innovation...
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...Transactions and Strategies Economics for Management This page intentionally left blank Transactions and Strategies Economics for Management ROBERT J. MICHAELS Mihaylo College of Business and Economics California State University, Fullerton Australia • Brazil • Japan • Korea • Mexico • Singapore • Spain • United Kingdom • United States Transactions and Strategies: Economics for Management Robert J. Michaels Vice President of Editorial, Business: Jack W. Calhoun Publisher: Joe Sabatino Sr. Acquisitions Editor: Steve Scoble Supervising Developmental Editor: Jennifer Thomas Editorial Assistant: Lena Mortis Sr. Marketing Manager: John Carey Marketing Coordinator: Suellen Ruttkay Marketing Specialist: Betty Jung Content Project Manager: Cliff Kallemeyn Media Editor: Deepak Kumar Sr. Art Director: Michelle Kunkler Frontlist Buyer, Manufacturing: Sandee Milewski Internal Designer: Juli Cook/ Plan-It-Publishing, Inc. Cover Designer: Rose Alcorn Cover Image: © Justin Guariglia/Corbis © 2011 South-Western, Cengage Learning ALL RIGHTS RESERVED. No part of this work covered by the copyright hereon may be reproduced or used in any form or by any means— graphic, electronic, or mechanical, including photocopying, recording, taping, Web distribution, information storage and retrieval systems, or in any other manner—except as may be permitted by the license terms herein. For product information and technology assistance, contact us at Cengage Learning Customer & Sales Support...
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...The market, its definition A market consists of all the consumers who purchase a particular type of good or service. The market may be sub-divided into separate segments each of which can be considered to be a separate market in its own right. It is very important for a business to be able to define its market [1]: 1. So that it can estimate the size of the market 2. So that it can forecast the growth of the market 3. To identify the competitors in the market 4. To break the market down into relevant segments 5. To create an appropriate marketing mix to appeal to customers in the market. There are different types of markets for example: Business-to-Business (B2B) markets in which a businesses customers are other businesses. Business to Consumer (B2C) markets in which businesses sell to other customers. . Markets are typically structured into segments. Primary segmentation is between customers buying entirely different products. [2]. Contribution of marketing to achievement of its business objectives The strategic plan therefore is the detailed planning involving marketing research, and then developing a marketing mix to delight customers. Every organisation needs to have clear marketing objectives, and the major route to achieving organisational goals will depend on strategy. It is important, therefore, to be clear about the difference between strategy and tactics [3]. . Marketing can thus be seen as the process of developing and implementing...
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