Free Essay

Clerk

In:

Submitted By Frank1
Words 2262
Pages 10
Table of Contents
Executive Summary………………………………………………………………………………………………………………….3
Introduction…………………………………………………………………………………………………………………………….5
Research Findings…………………………………………………………………………………………………………………….6
Bonuses…………………………………………………………………………………………………………………...................7
Sales Commissions……………………………………………………………………………………………………………………8
Medical Benefits………………………………………………………………………………………………………………………11
Retirement Benefits………………………………………………………………………………………………………………..12
Stock Options………..………………………………………………………………………………………………………………...13
Recommendations……………………………………………………………………………………………………………………14
Conclusion………………………………………………………………………………………………………………………………..15
Reference…………….……………………………………………………………………………………………………………………16

Executive Summary
Employee Compensation Strategies
There are many ways a company can compensate an employee for their contribution to the organization.
Companies offer a wide range of bonus/commissions to employees so that they can share in the company’s success. They come as cash and non-cash awards. Many corporations use profit sharing as a way to motivate an employee to work harder so they sell more. Bonus/commissions range from 2.5% - 7.5% if the corporation earns a profit. Spot bonus awards can be for providing exceptional customer service. They can be a gift card to a movie discount retailer, or cash. Recognitions are announcements in front of other employees. Sales commissions awards from the sales department when the employee sells over a certain amount of product. The percentage goes up the more they sell.
Do we pay Employees to Exist or to Produce?
Retaining good, productive employees is critical for a corporation. Rewarding employees and having fair pay helps keep “good” employees more willing to work harder and be more productive in all they do so that the company can earn a profit and retain their customers.
Having successful teams with the right leadership skills is important, and it takes hard work to comply with standards and performance in a constantly changing environment. Team building is a science and an art that needs “good” leadership that can continually perform above and beyond the call of duty Virtual teams may be considered
Such teams work in a non-formal environment such as at individuals homes and communicate with each other using a home computer. Virtual Team Successes and Failures have many advantages in organizations. They include marketing times that are much faster with the help of technology and have more global communications or other features that are more accessible when you can’t meet face-to-face with the help of email, video conferencing , or other virtual means.
Medical Benefits
Medical benefits to individual and family plans for a percentage of gross pay.
Retirement Benefits A 401(k) is a new way employees are investing for their future retirement. Part of their salary is directed into various investment plans. Employers contribute a portion toe their employee by a company match which is a percent of their own 401k contribution. Many investments include Annuities, No Load Funds, and Mutual Funds.

Stock Option Plans are usually reserved for management level. Employees are compensated for a pre-determined amount of shares in a company at a specific price after they have been with the company for a certain amount of time; normally four to five years of employment. Stock option plans are a reward for their performance and can help increase productivity.

Introduction
This report addresses types of compensation, rewards and encouragement to employees beyond basic salary. Since the first business started, employees have been offered some type of compensation. Initially, this consisted essentially of just salary of some fixed basis. As time went on, employers have offered more to employees than just a living wage. These include bonuses; and sales commissions, to individual recognition awards and retirement funding contributions; particularly 401k. Then, with bigger business’s emerging, employees have been offered employee stock option plans.
A home computer based innovation of recent years has proven cost effective in the use of the virtual team. Virtual teams can communicate by internet, phone, and video conferencing at home or other locations. This means of communication is becoming very popular in the workforce today. They are independent individuals working on their projects across space and time and they rely heavily on information and communication technology.

Features virtual teams share are:
1. Two or more individuals work semi-independently across boundaries, but physically separated.
2. The use of information technologies conquer communication practices
3. They share accountability in team success
4. They come together for a finite amount of time (Wells, 2006)
These types of teams provide advantages to the corporation that requires research. One advantage that a virtual team my possess in able to achieve faster marketing times working thought out the day and night. Also they can have multiple locations which can lower costs when working at home.

Overall, employee benefits have gotten larger and more varied, particularly in recent centuries. Employers want more production from employees, greater sales, and higher profits. Larger and more innovative forms of employee compensation have evolved in this effort. Technical Advancements in Virtual Team Success will continue to advance. Technology changes every day.

Bonuses:
1. All employees, Cash Bonus.
To bring wages in alignment with other companies.
2. Individual Cash Bonus (spot Bonus) for extraordinary individual contribution or achievement
Analysis.

There are many ways a company can implement types of Bonuses so that an employee can share in the corporation’s profits. They come with cash and non-cash awards.
Profit Sharing is a way a company may set aside a percentage amount in payroll. They range from 2.5% to 7.5% these bonuses depend totally on profits the company earns. It motivates the employee to work harder to get that added bonus.

A Spot Bonus award can be for doing something extraordinary like providing exceptional customer service to someone or going out of their way for an employee. These awards can be a $20.00 gift card to a movie, discount retailer, or for cash.
Noncash bonuses can be an award announced in front of other employees.

Are Employees to exist or to produce?
Paying Employees a living wage to help retain productive employees in most cases is more productive. Employers who have good yearly profit like to recognize good employees and reward them with an incentive check at the end of the year. There are times when employees don’t feel their incentive was adequate enough when they perform better than their counter part.
Some years employers are not able to give incentive checks when the economy isn’t as good as in other years. In this articles example the employer made a mistake by not putting in writing that the incentive program could change or even be canceled with written notice.

Sales Commissions:
1. Quantity of Sales
2. Size of Individual Sales
3. Stock Option Plans
Successful Teams that are built to Last
Leadership is a great skill and takes a lot of hard work to comply with standards and performance in a constantly changing environment. Team building is a science and an art that needs great leadership that can constantly perform above and beyond the call of duty. In most cases managers don’t frequently become good leaders. To be a good leader you need certain skills:
1. Style of your work-how you think, have a positive approach in dealing with people.
2. Have a desire to know who you are working with each day-find strengths, weaknesses, and education. Understand what they can bring to the organization and don’t be afraid to dig into the trenches yourself.
3. Set definite Roles & Responsibilities-Know what is expected from each team member.
4. Have a positive feedback by making it a learning opportunity.
5. Recognize great work-let them know when they do something out of the ordinary.
6. Applaud Achievement-Employees need to know when their work is appreciated.
Virtual Team Successes and Failures:
Several advantages and disadvantages in organizations with virtual teams include marketing times that are much faster with the help of technology. There is more global communication or other that are more accessible when you can’t meet face-to-face with the help of email, technology, or other virtual means.
Don’t blame the economy: Motivating your sales team to improve sales:
Industry is constantly changing and the outdated marketing methods are evolving to newer ways of getting customers. Lower sales can last months, and it may be caused by old fashioned marketing methods or new modern methods of technology required to increase corporate sales.
Knowing what current clients need to evaluate for attracting new more lucrative customers. Costs of maintaining and obtaining new customers can cost lots of money. A firm must have a motivated and developed sales staff with members open to change, training, and constant improvement. This takes extra motivation, by offering a fair commission for certain amounts of sales.
Virtual teams can communicate by internet, phone, and video conferencing at home or other locations. This means of communication is becoming very popular in the workforce today. They are independent individuals working on their projects across space and time and they rely heavily on information and communication technology. Few features virtual teams share are:
1. Two or more individuals work semi-independently across boundaries, but physically separated.
2. The use of information technologies conquer communication practices
3. They share accountability in team success
4. They come together for a finite amount of time (Wells, 2006)
These types of teams have advantages and disadvantages to the corporation that require research. One advantage that a virtual team my possess in able to achieve faster marketing times working thought out the day and night. Also they can have multiple locations which can lower costs when working at home. Disadvantages include social degrees of operating in multiple locations, with roles that are uncertain and difficult to interpret by technology.
Improved performance:

Stock Options
1. Normally used for Management only.
2. Employee

Employee Stock Option Plans (ESOP’S)
Employers allow employees to purchase a pre-dertmined amount of shares in a company at specific prices after they have been with the company for some request amount of time, normally 4-5 years of employment. Such plans are frequently reserved for Management level employees and beyond. These stock option plans are a reward for their performance and a motivator to help increase productivity.
There are few benefits to ESOP’s; they come with a lock-in period known as a vesting period, which allows the employee to exercise options. It gives the employee a sense of ownership in the company. It frees up cash reserves for the company. It helps with tax obligations in the company, by reducing the capital gains tax to zero in some cases. These ESOP’s enable the company to pass on their legacy on to the employees who helped their success.
It helps motivate employees to be more involved in the company’s day-to-day operation, since they are new part owners in the corporation.
Employee stock options represent a benefit. They are complex and present superior options and future allowances with benefits for employee incentives.

Medical Benefits
1. Individual
2. Family
A Percentage of each worker will be charged a percentage based on an individual or family plan. The premiums for an individual are 10% of their pay while a family plan will cost the employee 18% of their gross pay.

Retirement Benefits

1. Pensions
2. 401 k Plans

Pension plan is a type of retirement plan where a employer makes a certain percentage towards a pool of funds for an employee’s future retirement benefit. They get invested on the employee allowing the employee a certain amount of money based on years of service with that company.

A defined-benefit plan the employer guarantees that they will receive a definite amount at retirement regardless of the performance of the investment pool.

A defined-contribution plan makes predefined contributions for the employee; the final amount of benefit will depend on the investments performance.

The 401(k) is a new way employees are investing for their future retirement. Part of their salary is directed into various investment plans. Employers contribute a portion to their employee by a company match which is a percent of their own 401k contribution. There are risks involved in investing and the employee must be knowledgeable to put their money in a fairly safe investment.
Investments may include individual stocks or mutual funds. Mutual Funds are groupings of individual stocks managed by a fund manager who is paid via a front end load or back end load. Such loads are sales commissions that pay the fund manager for his efforts.
Annuities are another form that usually has an insurance-related charge and early surrender transfer charge. It’s best to study each stock that is considered so that you get the most of your money for your retirement.
Employers offer a wide range of investment types from Annuities, No Load Funds, to Load Funds, and Mutual Funds. You can request documents from each plan to make your final decision on ratings, and cost.

Recommendations
1. Institute a Bonus Plan:
2. Develop a Sales Commission Plan:
3. Institute a Pension Plan:
4. Establish a 401k Plan:

Conclusion
Various forms of rewards and recognitions to employees of our company have been researched, and analyzed, and presented in this report. The conclusions reached include establishing a management defined bonus program based on productivity and sales results. Analogues to this a sales commission program which rewards extra ordinary sales achievement is recommended. A medical benefits plan should be instituted which is competitive to those of companies of similar size.
A separate pension plan is not recommended as these are being phased out in recent years and do not have the individual ownership and portability of a 401k plan. In lieu of said pension is recommended that a 401k plan with a 50% match to employee contribution be established. A stock option plan for employee levels of Managers, director, and Vice President may be considered in the future.

Similar Documents

Premium Essay

Supplies Clerk

...Duties & Responsibilities of a Store Keeper [pic] A storekeeper is in charge of employees, products and customer relations. • Store keeper is the important person for the store. He is the in charge of the store department and also responsible for store control. • a person who owns or runs a store. • a person responsible for stored goods A storekeeper is more than just the face of the store. While a friendly, storekeeper maintains a good clientele, she must also be business savvy using math and critical-thinking skills to tally sales, report expenditures and quickly tabulate a customer's purchases with an applied discount, for example. The storekeeper must be knowledgeable about the products she sells, understand the business she's in and appear approachable with employees and customers alike. Maintains Records Knowing what inventory the store has, when stock is running low and which items customers request is the storekeeper's responsibility. She keeps detailed inventory records when products are purchased and returned; notes customer's opinions and arranges for store transfers, compiles a customer mailing list with sale alerts and coupons, and files and updates employee documents as necessary. These records must be tidy and organized for others to understand. Creates and Receives Orders The storekeeper keeps detailed records so she knows when to reorder supplies or merchandise. She uses her math and computer skills to generate orders and communicates...

Words: 670 - Pages: 3

Free Essay

Clerks

...John Specht 2/22/14 Film Clerks Clerks written and directed by Kevin Smith. First off I picked a film made by Kevin Smith mainly because he is my favorite writer and director. He also makes it seem like anyone can become a film maker after Clerks was made and it was picked up by Miramax and it was only made for less than twenty eight thousand dollars. This was Kevin Smiths first film in which then several others has followed. Clerks main plot line is two convince store clerks who are in their twenties that go through their day to day lives while talking about their past and future. This movie is based on actual experience of Kevin Smith and is actually filmed in the same store in which he worked in. The whole movie is shot in black and white. You would think it is because of some mood or such Kevin Smith was trying to get. However though, the decision to film the whole movie in black and white was made simply because of the lighting that was in the store as they filmed the movie was interfering with the camera and so he decided to do it all in black and white since it was a lot cheaper than getting extra equipment to make the lighting just right. The two main charters names is Dante and Randal. Dante runs the actual store and Randal runs the video store who is Dante’s best friend. Dante’s charter is based on Kevin Smith and Randal is based on his long time friend from childhood Bryan Johnson. Some of the support charters include Dante’s current girlfriend...

Words: 1197 - Pages: 5

Free Essay

James Clerk

...James Clerk Maxwell By: Cory Smith Life Science Table of Contents Early Life………………………………………………………………..pg.3 Education………………………………………………………………..pg.3 Family/Interest……….,………………………………………………….pg.3 What did Maxwell Invent? …......................................................................pg.3 Why did he want to invent this? ..................................................................pg.4 What Happened when he retire? ………………………………………….pg.4 How did this invention impact us? …..........................................................pg.4 How has this invention led other people to improve on it? ..........................pg.4 Bibliography………………………………………………………………...pg.5 James Clerk Maxwell was born in Edinburg, Scotland, on June 13, 1831. He was an only child of John Clerk who was a lawyer and his mother. Shortly after his birth his family moved to a country estate in Glenair, which they had inherited from there Maxwell ancestors. During that time he adopted the last name Maxwell. He and his family lived a comfortable, wealthy middle class life. James education was given to him by his mother who was a full time Christian. By the time he was eight his mother had passed away from abominable cancer. After that sad and depressing time he memorized all of Psalm 119. He also became interested in scientific investigations. For example he used tin plate to attract sunlight, and made observations of the life cycle of a frog. He attended Edinburg Academy since...

Words: 777 - Pages: 4

Free Essay

The Life and Science of James Clerk Maxwell

...The Life and Science of James Clerk Maxwell The Life and Science of James Clerk Maxwell (1831-1879) Physicist and Mathematician “The theory of relativity would have never been possible without the mathematical equations first described by James Maxwell." -Albert Einstein GRAPH James Clerk Maxwell may not be a household name when it comes to scientists, but his contributions to the field ranks him with some of the great scientists of all time.He is mainly known for his ground breaking work in electromagnetics, spurring a field that has given rise to many of the great accomplishments of the twentieth century.His equations, which relate the effects of electricity and magnetism to one another, are key in the development of modern relativity theory and the development electrical components and electronic systems.Like many great scientists, Maxwell was ahead of his time and his equations were not completely understood by his peers, but as science and mathematics progressed the beauty and genius behind his equations was fully revealed. On June 13, 1831, James Clerk Maxwell was born in Edinburgh, Scotland.With the exception of an older sister that died at a young age, he was an only child.His father, John, was a lawyer who was in his forties by the time James was born.John was considered to be an intelligent, but somewhat eccentric man.When James was young, his mother, Frances Cay, died after a prolonged illness (believed now to be cancer).After his mother’s passing...

Words: 2301 - Pages: 10

Free Essay

Case 11-18

...Case 11-18 1. Would you say this is a computer crime? Why or why not?   Yes it is a computer crime.  There is manipulation of data to dishonestly obtain money.  Even though the fraud is happening over the phone it is using the lack of updated computer data to dishonestly obtain money. 2. What internal controls would you recommend that would enable the resort’s managers to prevent such offenses? First, in order to get paid, Travel Agents must turn in proof that they are authorized agents.  A list will be completed and maintained starting with all new business.  Just by saying we are updating our records and now need proof you are an authorized agent is not an unreasonable request.  If there is a license that expires, that license data must be kept on file and have some type of ERP automated pop up that notifies that a license is about to expire and an updated license is required.   I would also call a meeting and explain to all employees as of now, if an employee books a reservation when they are not authorized agents, they will be fired and will be prosecuted to fullest extent possible.  This policy alone will detour employees from attempting taking advantage of the system.  Once the first employee is caught, make it public and follow through with the termination and charges against them.   Also, not updating the Authorized Travel Agent list is unacceptable and punishable by termination (after a reasonable disciplinary actions such as verbal warnings have been given...

Words: 1325 - Pages: 6

Free Essay

The Purple Dress

...The Purple Dress (Critical Essay) The Purple Dress is a story by O.Henry, written in 1905. O.Henry is famous for his short stories and one of the well-known one is about friendship and sacrifece. The story is about two single woman who are clerks and sell accessories. At the start of the story thse two woman Maida and Grace discuss their favourite colors- purple and red. Both thinks that their colours are the best. Thanksgiving party is approaching and ladies are doing their best to look pritiest at their store party. Maida decides to wear a purple dress, which the tailor Schlegel is going to sew for only $8. Maida had saved $18 in eight months. Grace decides to buy a red dress in a store, she thinks if a ladie has a a figure vevrything fits great on you. Both of them tries to please Mr. Ramsay, the head clerk. The only single man in the store. The day before Thanksgiving Maida is going to leave to take her dress from the tailor, she founds her friend in tears. Grace has no money to pay the rent, she already spent her money on the dress and she needs exact same amount of money as Maida has to take her dress from the dressmaker. She sacrifes it and and helps friend to pay the rent. At Thanksgiving Maida does not want to go to the party, "I was set on my purple," said Maida. "If I can't have it I won't go at all”.At the afternoon she goes to the tailor and tells that has no money to pay. But Schlegel gives her the dress and says to bring money when shen can. Maida runs to the...

Words: 411 - Pages: 2

Free Essay

Memo 1

...improvement over the old, confusing procedure. The new procedure is as follows: Procedure 1. Obtain Form PR-7, Request for Payroll Advance, form your supervisor. 2. Complete the form by filling in all the blanks in the Employee Section of the form. 3. Have your immediate supervisor approve your request by signing on the Supervisor Approval line. 4. Take the approved Form PR-7 to the receptionist in the Payroll and Benefits Office, Building Z, Room 1620. 5. Pick up your check from the cashier’s office, Main Building, Room 201 three working days after turning in Form PR-7. You must have your employee identification card with you to receive your check. 6. Sign the receipt form in the presence of the cashier’s office clerk. Policies The following policies govern the issue of payroll advances: 1. Payroll advances may not total more than 80% of an employees normal net pay for a payroll period. 2. Except in the case of a documented emergency, payroll advances are limited to one every two months. 3. Don’t try to cheat the system we will catch you every time. 4. Honesty is the best policy in this situation and in life. I hope you have learned a life lesson while writing this...

Words: 252 - Pages: 2

Premium Essay

Operation Management

...Lori Cook, manager of the Winter Park Hotel, is considering how to restructure the front desk to reach an optimum level of staff efficiency and guest service. At present, the hotel has five clerks on duty, each with a separate waiting line, during peak check-in time of 3:00 p.m. to 5:00 p.m. Observation of arrivals during this period shows that an average of 90 guests arrive each hour (although there is no upward limit on the number that could arrive at any given time). It takes an average of 3 minutes for the front-desk to register each guest. Ms. Cook is considering three plans for improving guest service by reducing the length of time that guests spend waiting in line. The first proposal would designate one employee as a quick-service clerk for guests registering under corporate accounts, a market segment that fills about 30% of all occupied rooms. Because corporate guests are preregistered, their registration takes just 2 minutes. With these guests separated from the rest of the clientele, the average time for registering a typical guest would climb to 3.4 minutes. Under this plan, non-corporate guests would choose any of the remaining four lines. The second plan is to implement a single-line system. All guests could form a single waiting line to be served by whichever of five clerks became available. This option would require sufficient lobby...

Words: 520 - Pages: 3

Premium Essay

Receptionist

...Associates of Applied Science in Office System Technology Receptionist I am attending Fletcher for my Associates Degree in Office System Technology. I chose my career choice to be a Receptionist. I chose this field because I love the work that is involved in it. I have experience in this field from working for my father’s small business company, and love everything that is involved with Receptionist work. I love communicating with people and also love controlling the front of the house business. Degree Requirements This program will prepare me to perform duties of special assistants for business executives and top management. It includes instruction on business communications, public relations, scheduling and travel management, conference and meeting recording, report preparation, office equipment and procedures, office supervisory skills, professional standards, and legal requirements. The two important learning objectives to me are: use computers to create paper and electronic documents, organize spreadsheets, access, retrieve, and communicate information and demonstrate administrative office procedures emphasizing safe, efficient working environments. Those are important to me because communication is a very important skill you need to have in working with customer and customer relations. Going above and beyond in a work place is something I strive to do. I have already learned skills and once I apply my new learned skills to my job, I will be the best at what I do...

Words: 595 - Pages: 3

Free Essay

Clerk

...Sculpturing the Earth’s surface Nature is beautiful, however it can be life threating and can destroy housing, roads, and building, railroads, etc. In various parts of the state of Oregon a landslide can destroy a community, deaths, and cost millions to billions of dollars in damages. Landslide occur in various areas of the United States, it is more common near mountains or along the coastlines. This essay will examine what a landslide is, it’s functions and the different characteristics of a landslide. The geologic principles related to cause a landslide could be caused by several things. A landslide is a geologic hazard that affects various areas throughout the United States, especially near Rocky Mountains or near the coastline. The stress of a slope can create a landslide this includes mixture of soil and rock known as debris. Many of these landslides could be triggered by a lot of rain, snowmelt, and change in the ground level of water. Thus, there are two types of landslides: rotational slide and translations. However there are five different types of flow: block slide, fall, debris avalanche, earthflow, debris flow, and creep (Landslide hazard information, 2004, pg. 1). Landslide hazard information (2004) indicates, slopes consumed with a large amount of water can cause a landslide especially if the area had an intense amount of melting snow. Another way for a landslide to occur is when it feels a moderate vibration of the earthquake...

Words: 741 - Pages: 3

Premium Essay

Clerk

...Immigration Media Reaction Emily Westbrook SOC/315 June 9, 2013 Christopher Berry Immigration Media Reaction The Media reaction to immigration problems is the diversity of the American people is unmistakable. U.S. immigration support is a leading publisher of legal books and immigration guides. The U.S. immigrant support provides the most current information on immigration to the United States. This is an independent organization that provides free access to a database of immigration related news and articles. This media reaction will explain the current immigration political issues related to this article. Many Mexicans immigration work in the United States to help support their families south of the border. The money that these immigrants earn makes a huge impact on the Mexican economy. The National Population Council of Mexico estimates that one in 10 Mexican families is dependent upon money sent home from Mexican workers in the U.S. In October 1994 the Immigration and Naturalization Services launched Operation Gatekeeper to crack down on people entering the country through San Diego, California. This Gatekeeper forced immigrants to cross through the Imperial Desert. Several thousand had died along the U.S. Mexico border since this operation. Mexican had drowned in canals and rivers and had died of dehydration. In July 2001, the Mexican President Vicente Fox asked President Bush to consider granting legal status to three million undocumented...

Words: 609 - Pages: 3

Premium Essay

Clerk

...Beside Audit Planning, Collection of audit evidence, Discussion of Audit Draft, Communication of Audit results. The step forgotten in the audit process is: Evaluation of Audit Evidence The team should evaluate the evidences collected against the initial benchmark set in the planning stage. This will be met by cross examining the findings against the set standards. The evidences should be reliable i.e. influenced by the sources and finding during the audit process and sufficient to provide the auditor with a reasonable basis for financial basis. The evidence should be appropriate to enhance the quality of audit. Evaluation is the key function that connects the past to the future—that feeds lessons from actual experiences back into the programming and decisions for future actions. It is the Element that “closes the circuit” and permits progress to be made.1 Of course, it is only one such element. To quote from Petrei (1998, p. 393): “Evaluation should be used to complement the existing procedures and not as a process substitute .It should be used to improve efficiency in the system. Audit evaluation should provide a comparison of the actual vs the findings, goals and objectives of the AIS. The goal of audit evaluation is to improve decision-making and resource allocation by providing reliable data about the effects of policies and programs. For this reason, program evaluations of high quality should be encouraged, valued, and used by those responsible for managing the budget...

Words: 652 - Pages: 3

Premium Essay

Denver Stores

...pointed out that some of the other departments in the store had experienced a 15 percent gain over the previous year. Cornwall added that Barton was expected to have his departments up to par with the others in a short period of time. Background Jim Barton had been supervisor of the sporting goods, hardware, housewares, and toy departments in the main store of Denver Department Stores for three of the ten years he had worked for the chain. The four departments were situated adjacent to each other on the ground floor of the store. Each department had a head sales clerk who reported to Mr. Barton on merchandise storage and presentation, special orders, and general department upkeep. The head sales clerks were all full-time, long-term employees of Denver Department Stores, having an average of about eight years' experience with the chain. The head clerks were also expected to train the people in the department they supervised. The rest of the staff in each department was made up of part-time employees who lived in or near Denver. Most of the part-time people were students at nearby universities who worked to finance their education. In addition, there were two or three housewives who worked about ten hours a week in the evenings. All sales personnel at Denver Department Stores were paid strictly on an hourly...

Words: 2159 - Pages: 9

Premium Essay

Salesclerk

...Day 1 Hi I am the training supervisor, and I will be doing your orientation and training you. I will be training you as a sales clerk. This will be a 3 day orientation, we will be covering our specific topics and the techniques that will be used. First we will be going over our objectives and philosophy of the organization. A customer relation is your top priority as a sales clerk is pleasing customers. Sales clerks make every effort to satisfy the customer within the bounds of company policy. Handling money is where the sale’s clerk usually takes’s payment for goods and services, so they know how to run a cash register. Depending on the method of payments accepted by the store, you may need to know how to count change and how to process checks and credit cards. Merchandising is where sale’s clerks are responsible for stocking merchandise and to keep the store neat and inviting. Our philosophy is we would love for all the sales clerks to do every objective, and they would have good work skills. Our attendance policy is very easy we would like for you not to miss no more than three days. Having good communication skills will help you a lot with the customers the nicer you are to them the nicer they will be to you. Clocking in on time is a great thing to do so you know you get paid for all the work time in the day. Being at work on time is also a good thing so you have your workstation organized and ready to work. We have this saying that customers are always right don’t sit...

Words: 351 - Pages: 2

Premium Essay

Assignment

...one need to be reorganized, and which employed he’d like to schedule during the week of his review. And then he sees it blocking the aisles, creating commotion and looking very unprofessional – the long line in the electronic department. it’s time to confront Chris, the sales clerk. “Chris what’s the holdup here” “I’m waiting for a manager to approve this $120 check. And then I have to show this lady a digital camera from the display cabinet. She’s been waiting half an hour and then……” Alright Chris I can help you out for a little while…..” two hours later, Kyle exited the electronics department disheartened. That’s no way for a store manager to spend his afternoon. There’s got to be a logical way to solve this, thought Kyle. He walked back to his office and wrote down the facts as he knew them. 6. Store policy allows customers to check out other items at the electronics counter if they are making purchases in that department. {This makes sense especially if the customer wants to write a check for the entire purchase.} Sebenarnya pelanggan layak membuat pemeriksaan sebelum dan selepas membeli. Ini kerana pelanggan mempunyai hak untuk mendapatkan barang dan perkhidmatan yang terbaik. 7. Store clerks must monitor the locked cabinets and stay with a customer who wants to view an item from the cabinet. 8. Because of the size of the enclosed department, only two checkout counters will fit in electronics. 9. Moving the electronics department to the front of the store would...

Words: 414 - Pages: 2