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Communicating as a Global Leader

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Submitted By joechen1224
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On August 19th, 2015, graduate student Vince Chen from the Master of Science (MSc) Program at the Ivey School of Business is struggling with his most recent grade that he receives from the program office for his Ivey Global Laboratory (IGL) course.

The IGL, Ivey MSc’s most practical and exciting course throughout the 16 months’ program length, is a ten-week overseas working assignment which gives students the opportunity to gain tremendous real-life working experience in many different industries. All the MSc students have the opportunity to work as a team for a company in either in Nicaragua or India.

Although IGL runs abroad under Indian or Nicaraguan companies, it is still considering as a course for the students. Thus, a grading system is given prior the departure of the students. When the IGL is finished, students will have a few weeks off while their professor evaluating their performance of the ten-week period. The grade is break down to several deliverables throughout the ten weeks, they are Project Scope & Work Plan, Progress Report, Interim Work Report, Final Report & Final Presentation and Peer Evaluation. (Exhibit 1)

When Vince finished his IGL in early July, he went back to his hometown in China where he worked for his family business for over a month. Vince sees that summer is the only opportunity for him to catch up everything with the family business due to the busy school work load at Ivey during the regular school years.

On the morning of August 12th, 2015, an email from the program office has indicated that grade for IGL has been released on eZone, an information sharing system that is designed for Ivey students. With an overall enjoyable experience in India, good learning outcomes, plus the extreme satisfaction from the client he was working for, Vince had reasons to believe that he will receive at least an A for the IGL and he was

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