...Fifth Semester Sub: COMMUNICATION AND ANALYSIS SKILL DEVELOPMENT PROGRAMME (CASP) HOURS/WEEK: 06 TOTAL HOURS: 96 Competence to be developed in learners: I. To present orally any topic of the student’s interest to the rest of the class without the assistance of media or any other aid (only talk) for at least 10 minutes creating interest in the listeners and sustaining the interest with a meaningful conclusion. II. To prepare a study report on any product/service in comparison with another one that is comparable from technical specification to customer satisfaction. III. To present with the aid of slides (6 to 10) about the study conducted above to the rest of the class in about 10 minutes with the use of print for information and slides for graphs, pictures, images, video and animations etc. Note to teachers: • A teacher may guide only 6 to a maximum of ten students per year. This is to ensure active participation of each learner. • All 96 hours need NOT be contact hours by the teacher. Students may be encouraged to do activities on their own with peer group to ensure higher level of participation. • There are ten different tasks to be completed in the course of 96 hours. On completion of each task, record the result and the marks along with the initials of the learner for future reference, inspection and evaluation. • A few activities are suggested under each task...
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...determines appropriateness, effectiveness or likely consequences of behavior. A climate of trust also influences our interpretations of others behaviors as well as our expectations. It is one of the most important tasks groups must accomplish. Trust among people is essential for groups to work effectively. Very little is accomplished in a group without trust until the individuals learn to trust one another (“Climate and conflict”). Without trust subordinates are likely to ignore, disguise and distort facts, ideas, conclusions and feelings. They are suspicious and unreceptive, perceiving their manager's actions as attempts to manipulate them (Kouzes & Posner, 1999). Ways a Leader can develop trust 1. Communication Open communication promotes trust. Communication begins as we get to know one another. Trust grows as we talk and share information about ourselves. There is a spirit of trust and cooperation when everyone has equal opportunity to participate in the group. The group will be most successful when members rely on one another. Group members must learn to recognize and pool their talents, energy and resources to accomplish goals together (n.d.). 2. By controlling the groups physical and social atmosphere The physical environment is the setting where the group usually meets. A positive physical climate includes: adequate space for all members to sit, tables and chairs that are arranged so members can see one another for direct, open discussion, comfortable...
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...Management decision making is nimble and well informed supported by real-time reporting across all business teams. Staff manage their time more effectively. CRM prompts users to follow up on activities and sends automated alerts when important actions occur. Marketing activity brings higher quality leads through continually improving contact segmentation and targeted campaigns. Pipeline reports are trusted and used as the basis for reliable sales and production forecasts to increase efficiency and predictably manage cash flow. Performance hotspots are quickly identified so timely action can be taken to correct issues and reward outstanding results. The value of each customer relationship is understood so service resources can be prioritised to protect the most profitable accounts. Workflow automation replaces repetitive manual processes to cut admin work and eliminate duplication so teams can focus on profitable activity. Customer churn is minimal as CRM users have access to all the relationship detail they need through multiple channels to engage with clients and deliver great service. Communication is a strength. Shared diaries, team calendars and service schedules give everyone clear visibility of individual activities. CRM connects to accounting and other back-office applications to join up processes and remove double handling of tasks. Users can instantly check customer order histories to assess buying patterns and identify new sales...
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...perform all tasks and duties assigned. It is important that each member performs to the best of his/her abilities and remains accountable for his/her actions. Diversity: Instill a more racial and gender diverse workplace environment. We believe that diversity helps us embrace a broader approach to issues and solutions. Ethics and integrity: Each member is doing quality work to the best of his/her ability. E. Desirable team behaviors and consequences for non-compliance: Respect: Show others respect in discussions by having an open mind about different positions. Communication between group members should always be courteous. We can respectfully disagree. Activity Documentation: Document progress (decisions and processes) Accountability: Tasks assigned should be completed on time. Each team member is accountable for accomplishing assigned tasks within the agreed time frame. Responsiveness: All communications should be answered within 24 hours. It is important that team members respond promptly to questions. Punctuality: It is important that team members adhere to the agreed schedule and come to meetings on time. Consequences for non-compliance: First: Verbal warning...
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...my career. There are two reasons why I want to choose IT course at university, at fist reason that since my earliest childhood I have always been interested in computers, the internet and various software. I thought these are the greatest invention around the word. Undeniably, IT already changed a lot for people’s daily life, making life more convenient and more amazing. I want to work in this industry to take these benefits even further and be a part of the information revolution. Secondly, I understand that the IT industry is related to other parts of knowledge and I’m interested in the subjects which related this part. For example, mathematics, business and computer science. I have several strong academic skills. First, I have good communication skills with other people. This skills can make me can have good relationship with my new classmates, roommates and lecturers, and this skill can make me join in the university environment quickly and...
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...M4 – Appraise own performance in team activities Over the course of my time at college I participated in several different team activities this has made me aware of how I perform in a team and what strengths and weaknesses I posses The activities I participated in were: Bang minefield This activity involved several A4 sized cards laid out on the floor our teams objective was to cross from one side to the other. Some of the cards were blank which were safe to step on and some had the word bang written on them. If you step on the word bang your team has to go back to the beginning and start the task over. The leader of this task had to give us clear instructions and act as our eye as we were blindfolded. During this activity i was initially highly motivated to perform well I listened to the brief carefully and clarified the groups objective to make sure not only me but my whole team understood the task. As the task went on it got very tedious as we kept standing on the bang cards and had to keep starting over this made me lose interest in the tasks. Me being a natural leader I felt like my loss of interest impacted the team and caused our whole teams morale to drop. To prevent this I showed good confidence and made suggestions to the leader like us holding our leg in a position before placing it down so the leader can confirm we are stepping where he wants us to step. In this activity I acted as a Plant and came up with a new idea which allowed me to perform more effectively...
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...Time Management Activities | Trainers Warehouse Blog Home Recent Posts energize learning! Favorites Shop About Contact us Time Management Activities POPULAR LATEST COMMENTS TAGS on APRIL 19, 2011 in ACTIVITIES, ICEBREAKERS Looking for a Time Management activity? Try one of these: The Jar Divide the group into teams and give them each a large glass container. The object is to fill their containers with as much material as they can. The material can be rocks, stones, gravel, sand etc.. (But you can use anything.) The larger materials should be placed in the container first and then followed by the next to the largest, and so on… In this order you should be able to fit the most into the container. You can come to your own conclusion for the activity based on your need. The rocks (due to size) would be the most important items to complete. (Can be home activities…work/life balance.) Then stones would be every day has to finish items. Gravel can be the projects that need completed. Sand could be the extra work that was just assigned to you. Communication and Listening exercises APRIL 5, 2011 Time Management Activities APRIL 19, 2011 Memorable Debriefs (last updated March 2014) MAY 11, 2011 Negotiation and Conflict Resolution Activities JANUARY 30, 2012 5-Minute Competitive Games MAY 4, 2012 Search... CATEGORIES I allow the groups to fill their own container without detailed instructions. I tell them ...
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...DYNAMICS GE347 Steve Gomez OBSERVING LEADERSHIP STYLE & TASK/PROCESS BEHAVIORS Group Cohesiveness is one of the most important variables for small groups because it defines the mutual attraction that holds the group together and for better communication among the group elements. I was able to realize the feeling of loyalty and a sense of belonging as an individual to a group were my opinion counts. I was able to achieve a sense of good feeling of high morale and the interaction with the group members and all these variables that come with it. My group was in my opinion one of the most difficult group to work with from the beginning of the team, but after few meetings with the group members, we were able to co-relate with each other more. As time went by and the ice was broken, we were able to know more about ourselves including the good and bad that we all have. We need it to see everyone’s virtues for the tasks up ahead and also to be organized as a team for the many activities and assignments that are given to our team and to be done on time without missing anything. There are four important strategies used to improve permanent group cohesion on a team, such as composition, individual benefits, task effectiveness, and communication. In my team we have a diversity of racially people that works well at problem solving which culturally gives to the group a reflecting range of talents and expertise. In my group diversity is very helpful because it gives strength to the group...
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...show that you can: Task # P2 describe examples of how the Internet is used by selected, contrasting businesses 1 M1 demonstrate how to solve problems in Internet use for four different types of business activity Links to PLTS 2 Student Declaration I certify that the work I will submit for this assignment will be my own independent work. I will also source all the reference material I have used as my research. Signature: Date: 1 Edexcel BTEC Level 3 in Business Unit 33 The impact of communications technology on business Start date: Mon 13 Oct 2014 Assessor: Mr C. Tsangari Deadline date: Fri 24 Oct 2014 Assignment two “How the Internet can be used in Business” Purpose The purpose of this assignment is to provide a framework so you can: be able to use the Internet and related technology for a range of business activities Scenario You are advising a group of local small - to medium - sized businesses which are considering creating fully transactional websites. Now your clients want to know more about how the web can help their businesses. TASKS Completed Task 1 (P2) Investigate and describe in a presentation examples of how the Internet can be used for different types of business activity (for example, selling, persuading, promoting, Informing, offering a service) using contrasting types of business. Grading tip There are so many websites online for business purposes these days you have...
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...what was done during our class session. It involved us participating in various activities that would require us to rely on the knowledge and expertise of the other members of the group that we were randomly assigned to. This training session however would be different because of the various cultures, backgrounds, and personalities represented. | The first team training exercise was a game called charades. It required us to learn how to converse with others without the use of words or sounds. We had to compete against the other team, and whoever guessed the most words correctly won the game. This particular exercise teaches the value of clear communication between team members and aids in building relationships. Trusting our ability to read body language was the next challenge and it was the most difficult. We would not only have to guess which person of the opposite team held a coin in their hand but which hand specifically. During this game, we did not trust in one of our members’ judgments and as a team, we should consider everyone’s opinion within the group. If one person has the ability to read body language, we should follow the advice of that team member since they have used their expertise to guess correctly. This is where trust is developed within the group members and is displayed in the support of the final decision. The last challenge took us uphill. During this activity, we had to strategize a way of allowing our team members to fit into a circle that...
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...Tools, & Technology * Knowledge, Skills, Abilities * Work Activities and Context * Wages & Employment Trends, State and National Availability The profession I chose was Child, Family and School Social worker. The task for this profession include counseling individuals, groups or families in a wide range of issues from unemployment to health/ mental issues. Another task would be to ask as a link between students, schools, family services, child guidance clinics, courts, protective services and doctors to help children with various issues. Because almost everything is now electronic; computers, printers, and fax machines are the tools to complete this job, as well as Microsoft software (excel, word, etc.) To be able to be successful in this profession I would need knowledge in therapy and counseling. I would also need to know quite a bit about sociology and anthropology as well as legal codes and government regulations. The skills needed are pretty much basic. They include reading comprehension, active listening, monitoring and social perceptiveness. Work activities include organizing, planning and prioritizing work. You would also need to analyze and evaluate situations for the best possible solution. There is a lot of communication involved. The work context is done through a variety of sources. Telephone, face to face, fax and electronic email are all was this communication is done. The projectile growth for this profession is faster than average...
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...time log that details where the hours in the workday are used. Below is a sample of a time log that can be used for tracking in a day, week, or month. Using a time log effectively will help assess where time is actually being used and if it is on high priority items. Benefits of putting the activities on paper include empowering yourself to make changes if needed. Furthermore, by being empowered it reduces stress, increases relaxation, which translates to being more productive and motivated energy. In using your time log it is important to: 1. Keep a daily log: ideally want at least a week of data. Small tasks should be recorded such as breaks, cleaning desk, responding to emails, etc. 2. Categorize activities: Place a label for specific meetings such as “e-mail,” break,” “meeting,” or “discussion.” 3. Prioritize activities: Put levels on the tasks based on urgency and importance of main goals and responsibilities. For example, use “1” or “high” for urgent and important tasks, “2” or “medium” for medium value and high urgency, and “3” or “low” for low priority and urgent or non-urgent task relating to goals and responsibilities. 4. Summarize activities: At the end of the measured period you should summarize...
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...links, as it will not work. How do I download or print the syllabus? You can download and/or print a .pdf copy of the syllabus by clicking on the printer icon in the upper right hand corner of the screen. I'm used to the old Online Learning System (OLS). What's different about New Classroom? Discussion Questions are not necessary in New Classroom since discussions happen directly below each learning object (assignments, readings, videos, etc.). Forums are no longer necessary in New Classroom. There are no main, private, or Learning Team forums in the new classroom. Now all discussion activities are directly integrated into the classroom or within the activities and assignments. While it may be possible to access forums for this class, please only use the Classroom Discussion area, Private Messages to your instructor, or the Activity and Assignment discussions for your communications with other students and faculty. After you have been assigned to your Learning Team by your faculty member, you will be able to have discussions with your Learning Team members by clicking on the Learning Team assignment or material in the syllabus, then having discussions related to that object. Signature blocks are not necessary in New Classroom since the poster is identified in the discussion threading. The class roster is available on the right hand side of the screen, so users can access classmates'...
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...2 The Two-Unit AS 1.2 Prior Learning/Attainment 8 9 2.1 AS Units 9 2.2 3 Summary of Content A2 Units 10 12 3.1 AS Unit G451: An introduction to Physical Education 12 3.2 AS Unit G452: Acquiring, developing and evaluating practical skills in Physical Education 24 3.3 A2 Unit G453: Principles and concepts across different areas of Physical Education 31 3.4 4 Unit Content A2 Unit G454: The improvement of effective performance and the critical evaluation of practical activities in Physical Education 55 62 4.1 AS GCE Scheme of Assessment 62 4.2 Advanced GCE Scheme of Assessment 63 4.3 Unit Order 64 4.4 Unit Options (at AS/A2) 64 4.5 Synoptic Assessment (A Level GCE) 64 4.6 Assessment Availability 64 4.7 Assessment Objectives 65 4.8 5 Schemes of Assessment Quality of Written Communication 66 Technical Information 67 5.1 Making Unit Entries 67 5.2 Making Qualification Entries 67 5.3 Grading 68 5.4 Result Enquiries and Appeals 69 5.5 Shelf-Life of Units 69 5.6 Unit and Qualification Re-sits 69 5.7 Guided Learning Hours 69 5.8 Code of Practice/Subject Criteria/Common Criteria Requirements 69 5.9 Arrangements for Candidates with Particular Requirements 70...
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...I did some mentoring in a community school in Luton, where I planned prepared and delivered educational activities that engaged students to debate. I supported them towards achieving their goals made sure the students reached their own EXPERIENCE At present I’m working at Barnfield College as a Study Resource Assistant, through my work at Barnfield I have developed my administrative experience by carrying out duties by using the Heritage Library System, by issuing, returning, renewals of books, dvds and overdue book payments, classify and catalogue book resources, using specific criteria to search for books when students or staff request me to do this, either by phone or face to face, Using the Service Desk to report any damage to any equipment (photocopier or printer not working, damage to any of computers or furniture or any spillage in are department), sending emails so that I can liaison with other members of staff around the college. My willingness to learn new skills has made me become familiar with the colleges e-learning system (Moodle, staff net) application of e-learning in teaching, learning and assessment. I now understand the quality and care offered at Barnfield College also that this post requires someone who can cope with different students and who can offer flexibility and breadth of experience both of which I possess. My experience in working in schools has enabled me to develop a range of practical skills. Conclusion at their own pace and not impose...
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