...getting done? “There has to be a communication breakdown.” Most of the time it seems some of the work gets done and other work seems to get ignored. Most of the time, it seems that the communication gets broken down and relayed in portions instead of the full message. This of course is when you are dealing with larger companies. Smaller companies tend to have better communication. I have been in business with both small and large businesses, so I have had the pleasure of experiencing both sides. This paper will discuss the communication breakdown between the boss and the subordinates’ in both large and small businesses. Problem: Most workers in the business world have to multi-task, in order to function at their job. Many times, when workers multi-task they tend to forget or things happen to get lost in the shuffle. Many workers want to be the go too guy or gal, that seems to have all the right answers and gets the job done. All this initiative can sometimes lead to communication breakdown. Before we begin to discuss this subject, lets’ also remember; in a large company when an order is given from the president in a large company it must go through a world of supervisors before it reaches the worker who will do the job. Now in a smaller company, you might have 2 supervisors who receive the order before it reaches the worker. This of course translates into a lesser chance of communication breakdown. Background: Communication is the foundation for everything...
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...Week 1 Assessment – Communication Breakdown Patricia Maestas Stevens-Henager College HRM-410 – Conflict Resolution in the Workplace 03-15-14 Ryan Tew Week 1 Assessment – Communication Breakdown QUESTIONS 1. Analyze what filters were in place to block effective communication between the Hospital administrators, medical staff, and affected patients. Communication is a learned skill. There was no communication at all between the Hospital administrators, medical staff, and affected patients at first. The administrators and medical staff seemed to panic. Strong emotions can either prevent people from hearing what a speaker has to say or make them too susceptible to the speaker’s point of view. Attitudes can be a barrier to communication in much the same way as emotions. I think the administrators were very upset and could not believe that this problem actually happened. Duke administrators were slow to notify the nearly 3,700 surgical patients who may have had contact with the improperly cleaned surgical instruments. This was definitely a part of nonverbal communication. Duke should have made more information available sooner and notified the patients immediately. When the crisis team got involved it seems like the information went out more quickly. 2. Evaluate how the original problem could have been intercepted before it became a Health care crisis. Duke employees should have never assumed the drums were surplus stock, and return them to the original...
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...Communication Breakdown: The Role of Interagency Communication in the Academic Achievement of Foster Youth Farrah Mitchell Ashford University Chapter 1: Background Context Recent research has made clear that children in foster care represent one of the most vulnerable populations in public education. Though there have been few national studies studying the overall achievement of foster youth, various state and local investigations invariably reveal a picture of personal struggle, over- or under-identified disabilities, developmental delays, absenteeism, and chronic underperformance relative to peers who are not in foster care. In Washington state, foster children scored 15 to 20 percentile points below their peers on standardized state tests, were twice as likely to repeat a grade as their peers, and 27 percent less likely to complete high school in four years (Schubert, 2001). Lower test scores are sometimes ascribed to the high mobility of foster youth, which prevents them from studying for long with any single teacher. However, some differences in achievement test scores predate entry into foster care (National Working Group, 2011), indicating that past trauma, developmental delays, or disabilities maybe as or more responsible for the academic underachievement of foster youth as frequent displacement. Compared to the mainstream population, foster youth are much more likely to enter special education. Vacca (2008) found that “students in foster care also are enrolled...
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...A BREAKDOWN IN COMMUNICATION Linda Barry’s case prominently lacks proper communication, as said in the presented case, she was not able to report in time for her work schedule of four o’clock to noon. Instead she came to work at eight AM and gets scolded for it. To help in analyzing the case, we need to explore certain ideas. Listening. It is a process where in a receiver obtains a message; and since communication involves a two-way process, this process should be done by the one being addressed, and the one who sent the message. In this case, both supervisors/recruiter and Linda may have failed to listen. The recruiter/supervisor may have not listened to Linda’s possible work schedule considering that she is a single mother that has to prepare her children to school in the morning. Linda, on the other hand, might have not listened, or in this case “read”, the instructions regarding her work schedule. Feedback would then be essential to know whether the persons who would receive the message would actually intercept the message correctly. Linda and the entity supervisors have obviously received feedback, although their individual feedbacks are wrong – Linda accepted the work but thought her schedule starts from 8AM, while the supervisors thought they will be able to employ Linda within the 4AM to 12 noon schedule. The next concept is upward and downward communication: basing from the usual management structures, simply explained, a downward communication is a process...
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...The Impact of Cultural Communication Barbara E Wilson January 5, 2016 COM-223 Deena Shehata, The Impact of Intercultural Communication Case Study One Sweden/China Sweden is the Parent Company to China which is one of many Subsidiary Companies around the world, in which they provide high quality products worldwide. They easily communicate problems, they prefer to use a project team to solve problems that arise, and for major projects they involve all departments. (Liu, 2010) The Sweden management style is known for their high standards, to where China is more flexible looking only to the outcome. The main issue for the company is the tremendous cultural gap due to the way the subsidiary company in China is managed. China Chinas way of communication is more a routine there is no personal initiatives. When there is a problem it is reported to a superior then the superior makes the decision on how to solve the problem. Meanwhile, the subordinate wait for official orders. The only time that a problem is handled without notification to a superior is when it is an emergency and there is no time to wait. As for the context of communication, understanding, as well as relationships amongst the people is the high and low context. The high context culture individuals are usually deeply involved with each other however, the relationships between them is complicated especially when it involves the work place. Keep in mind that communication between individuals in...
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...Communication Breakdown It was a day like any other. Dad had just brought breakfast back to the family. I especially remember how fresh the carrots tasted. We’ve just moved to a new place, just south of the lake where my brother and I learned to swim. Although our old home was destroyed unexpectedly by a bunch of men in hats, we were adjusting well to our new place. The grass was soft and the hills were lightly capped with white snow. It was in between winter and spring, my favorite time of the year. Jimmy and I were on our way to the pasture to find hay for our beds. Suddenly, I saw a quick flash and heard a crisp crack! Oh no, not again. “Jimmy run, go home!” I screamed to my little brother as I fell to the ground. Skeptically, my brother ran south. I lay on the ground with tears in my eyes. A sharp pain overcomes my body as I concentrate on breathing. I think back on all the times in my life that I’ve been scared or hurt. This is definitely the worst thing that has ever happened to me. I start to worry that I may not make it out of this jam alive, when I see a human in an orange vest triumphantly marching towards me. Thinking quickly, and bravely I might add, I use all my might to force myself up off of the ground. As the man in the orange vest raises his hunting tool at me, I dart off behind two large oak trees. One shot! Two shots! Good thing this guy is really a lousy shot. I run and I run fast, but before I do I stare the man right in the eyes. If he could...
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...working effectively as a team. When working as a team the best thing that works is communication, performance, reliability, constructively, having these item listed as a team that works. What doesn't? When a team doesn’t work usually all or some of the items listed above. That’s why it it very important to follow that guidance that are places on your team until completion. What do you do when a communication breakdown occurs within a team? There are several things that you can do when a communication breakdown occurs within a team. Breakdown often happens when someone has false assumptions about what someone is or is not supporting a team. So confirming that everyone is on the same page is on way to clear up any misunderstand standings within a team. Write a communication plan for your group that includes ways to prevent communication breakdowns, and ways to fix communication breakdowns when they occur. Fortunately there are numerous things that can do to prevent breakdowns ways to fix communication breakdowns when they occur. One thing that you can do Be sure to include examples of teams where communication breakdowns occurred, identify where, when and how the breakdown happened, and why. List possible ways the communication breakdown could have been prevented or fixed. If the solution is given in your example, evaluate the solution. Would your communication plan need to change if you were working with a culturally diverse team? Why or why...
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...Taking what you've learned from the readings and videos this week, write a 3-5 page paper using APA style and formatting to include a title page, abstract, and bibliography. Research ways to effectively communicate within a team. What works? What doesn't? What do you do when a communication breakdown occurs within a team? Write a communication plan for your group that includes ways to prevent communication breakdowns, and ways to fix communication breakdowns when they occur. Be sure to include examples of teams where communication breakdowns occurred, identify where, when and how the breakdown happened, and why. List possible ways the communication breakdown could have been prevented or fixed. If the solution is given in your example, evaluate the solution. Would your communication plan need to change if you were working with a culturally diverse team? Why or why not? Also, share your experiences about two different work groups--one effective and one ineffective in the areas noted below. If you don’t have any or much experience with groups at work, you can instead analyze other types of groups in which you’ve been a member, such as a club, church group, sports team, etc. a. Describe each group with regard to an overview of the members, their positions/roles, gender, ages, and any other factors you think will help us understand the makeup of the group. Please do not share names. b. Describe the purpose of each group with regard to what it did. What tasks did...
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...QUESTION 2 11 3. QUESTION 3 21 4. QUESTION 4 28 5. QUESTION 5 36 6. REFERENCES 45 7. APPENDIXTURE 48 1. QUESTION 1 a) Explain the processes which lead to electrical breakdown of air by the streamer mechanism. Your explanation should include a discussion of the influence of pressure, gap length and electric field uniformity The concept of streamer type of breakdown is based on the Townsend type breakdown, which requires a complete sequence of avalanches [2]. According to Reather, the streamer type of breakdown differs from the latter because it assumes that the growth of a single electron avalanche becomes unstable. The original criterion by Reather only addressed the primary ionization processes, i.e. electron collision. With increased understanding of electron processes the role of attachment became apparent and the criterion was modified to the following equation: oxα-ηdx=18 (1) Simultaneous with Raether’s work, Meek. identified the Streamer mechanism and formulated the following breakdown criterion: According to Meek the instability is caused by the space charge field from the electrons and ions in the head of an avalanche. The breakdown occurs when the space charge field from the avalanche head becomes the same order of size as external applied field .The instability results in the formation of fast moving anode and cathode...
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...Unit IV Article Critique: The Danger of Arc Flash Columbia Southern University The Danger of Arc Flash This article is about the dangers of arc flash specifically fire fighters. The article explains what arc flash is and what the resulting injuries can be plus causes of arc flash in the workplace. It talks about the responsibilities of the employer and the employee and the standards for electrical safety in the workplace. The article was written in 2009 by Elizabeth Ford Burkhart for Fire Engineering July 2009 issue. The article starts out with an excerpt from a fatal incident to an Illinois firefighter and an electrician. This significance of this excerpt is it shows the dangers of an arc flash even with trained professionals when working around high amp sources. In 2009 there was two workers killed every day from arc flash incidents. An arc flash is an explosive release of energy cause by an electrical arc and some times with a high-energy arcing fault you can also have an arc blast which has extreme pressure and sound blast. It can be compared to energy hotter than the sun and explosive strength of eight sticks of dynamite. Arc flash can happen from coming in close proximity of a high amp source, dropping a conductive object into an energized system or equipment failure to name a few. It can even happen from something as simple as a break in insulation or dust and corrosion build up. The article discussed the employer responsibility as...
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...The Work Breakdown Structure (WBS) is known as the “foundation” of the project (Mathis, 2008). The WBS helps break down the complex tasks into progressively smaller pieces. Basically a $100,000 could be made to look like a bunch of $5000-$10,000 projects. This activity has the scope of most departments in the organization; the WBS assists in coordination and communication with the different departments. What the WBS does best is provide visibility and awareness into any project. This essentially translates into the project teams and sponsors having a good view on the schedule estimates, and also to effectively manage the schedule to ensure that the project gets completed on time. The WBS should be designed with consideration for its eventual uses. The WBS design should try to achieve certain goals: • Be compatible with how the work will be done and how costs and schedules will be managed, • Give visibility to important or risky work efforts, • Allow mapping of requirements, plans, testing, and deliverables, • Foster clear ownership by managers and task leaders, • Provide data for performance measurement and historical databases, and • Make sense to the workers and accountants (Chapman, 2004). The activity of creating a project plans ensures that the project team has given enough though to all the key areas, and is well prepared to execute the project, thus enabling complex tasks to be broken down and managed in an effective manner. From a communication perspective...
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...External company is called the outsourcing company Project overview The objective of this project is to research about outsourcing various services to an external company. The external company is called the outsourcing company. This research is based on outsourcing call centers of Dell Computers. Dell Inc. is an American multinational information technology corporation based in United States, that develops, sells and supports computers and related products and services. The company is one of the largest technological corporations in the world, employing more than 103,300 people worldwide. Dell Computer's strategy was built around a number of core elements: build-to-order manufacturing, mass customization, partnerships with suppliers, just-in-time components inventories, direct sales, market segmentation, customer service, and extensive data and information sharing with both supply partners and customers. Through this strategy, the company hoped to achieve what Michael Dell called "virtual integration"—a stitching together of Dell's business with its supply partners and customers in real time such that all three appeared to be part of the same organizational team. Outsourcing Outsourcing can be defined as the contracting out of business function(s) to an external, provider. The ability of businesses to outsource to external companies outside the nation is referred to as offshoring or offshore outsourcing. Outsourcing is done for various purposes. Business organizations...
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...1. Potential benefits of using project management: Project management is the discipline of initiation, planning, execution, monitoring and control, and achieving specific goals. Project management enables managers to guide a project from point “A” to point “B” with the time, cost, or resources under control. Final product which meets the requirements from clients delivered. The successful project (people have different definition of success-can be delivered by meeting all the requirements) involves the project manager, whole team, and clients. The project manager benefits because communicate to the clients. Clients are business people. That they can see the niche doesn’t mean they are realist or they don’t really understand what they want. The requirements have to be measured so details are important. Therefore, the leader and guide and educate them. The clients benefits because they are allowed to provide feedback, while relishing in the knowledge that their input really means something. And the workers benefit from working together, sharing opinions, and finishing the project with high quality. The benefits of project management contain all the elements of what is a truly relationship between manager, client and worker. With project management, there are several benefits. Better efficiency in delivering services: Project management provides a roadmap to follow. A manager and business analyst communicate with the clients to get requirements, and make a project...
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...High-resolution camera WBS Dear Kara and Jessie, Following our meeting on your directive to create a document and or process outlining the product development process for Vision Tec’s new high-resolution camera, I have selected a Work Breakdown Structure (WBS) to construct the aspects the project. The WBS is essentially, a blueprint for the project. Major and minor tasks are separated for the sake of effective and efficient planning. Major deliverables, sub-deliverables, further sub-deliverables, and work packages (in that order) is what the WBS is composed of and specifies requirements and the complexity of activities that need to take place in order for the project to be completed. This is a pyramid structured (meaning the most responsibility is at the top but the most detailed work is conducted the further you go down) gives a detailed systematic approach for internal operations, which also, in its greatest form of detail, assign the projects within the project to specific managers and aligns responsibility. Be mindful, the work breakdown structure may require more detail as we decompose deliverables, the various work elements, and necessities of the project. Changes are contingent upon the duration of the project so it is critical that communication is progressive. The following outline of a WBS begins with the project title level (High resolution camera – not numbered) and dwindles down to the work packages (up to five levels) separated by decimal places: WBS # Description ...
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...Competitive Advantage By Jeffrey K. Pinto CHAPTER FIVE PROJECT PROFILE — Airbus A380: Plane of the Future or Enormous White Elephant? Introduction 5.1 CONCEPTUAL DEVELOPMENT The Statement of Work 5.2 THE SCOPE STATEMENT The Work Breakdown Structure Purpose of the Work Breakdown Structure The Organization Breakdown Structure The Responsibility Assignment Matrix 5.3 WORK AUTHORIZATION 5.4 SCOPE REPORTING Project Management Research in Brief: IT Project Failure – Burying Our Heads in the Sand 5.5 CONTROL SYSTEMS Configuration Management 5.6 PROJECT CLOSEOUT Summary Key Terms Discussion Questions Problems Case Study 5.1: Calcutta’s Metro Case Study 5.2: Project Management at Dotcom.com Cas Study 5.3: Runaway Scope – The Bradley Fighting Vehicle Internet Exercises MSProject Exercises Integrated Project – Developing the Work Breakdown Structure Bibliography TRANSPARENCIES 5.1 ELEMENTS IN PROJECT SCOPE MANAGEMENT 1. Conceptual Development - Problem statement - Information gathering - Constraints - Alternative analysis - Project objectives - Statement of Work (SOW) 2. Scope Statement - Goal criteria - Management plan - Work Breakdown Structure (WBS) - Scope baseline - Responsibility Assignment Matrix (RAM) 3. Work Authorization - Contractual requirements - Valid consideration - Contracted terms 5.1 ELEMENTS IN PROJECT SCOPE MANAGEMENT (Con’d) 4. Scope Reporting - Cost...
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