Business Disconnect: Communication Processes and the Obstacles the Affect them

Abstract

The ability for any company to communicate effectively with another depends on its ability to use the communication process to its advantage. Sending, encoding, decoding and receiving are the steps necessary to achieve effective business-to-business messages. Along the way noise and other obstacles affect the reliability of the message sent and the understanding of the message received.

Business Disconnect: Communication Processes and the Obstacles the Affect them

Often time’s in business-to-business messages communication breakdowns cause incorrect information to be transmitted. Deals that may have otherwise been successful are destined to fail on the bass that what one company requires may not be understood by the company in a position to supply.

Message in a Bottle

The initial phase of communication is the message itself. Without a message to be sent communication is non-exsistent. The message sent must be carefully put togeather to insure that the meaning is understood in the context in which it was meant to be received. A message between two companies must have a level of understanding that allows tge receiver to understand exactly what the sender needs , wants or has to offer. The message can be in many forms but the message itself remains constant. It is the intent that is the important aspect.

Return to Sender

In the communication process the sender plays the role of the message vehicle. The sender’s actions determine the delivery of the message. Through mannerisms, body language, facial expressions, and other means, the sender prepares the message for its delivery. In a business communication the sender plays a more prominent role based on the method or modes of delivery. Electronic communication removes the effectiveness of body