...Communication Theory HCS/320 Communication Theory Communication is the exchange of ideas and/or information. There are many ways that people can communicate with one another. Different types of communication can include body language, verbal communication, and written communication. An individual working in a law office needs to demonstrate the ability to communicate with co-workers and clients effectively in many different ways. An important aspect of communication is the ability to interact with a variety of people. According to du Pré, (2005), attempting a conversation with someone who does not understand you is not productive. Legal fees are expensive and usually billed by the hour, which makes effective communication between the law office and the client all the more important. A client is not going to hire a law office that does not communicate efficiently. Most client communications are written. Written communication provides a paper trail for the law office to keep track of what was said and when it was said. This type of communication is helpful for example; an attorney would need to reference information relayed to the client. Office managers generally will also write most communications between management and staff, again providing documentation of the information delivered. Co-workers utilize face-to-face communication, telephones, and electronic mail for internal communications amongst themselves. While communicating...
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...website. Week One: Communication Theory Communication Variations Details Due Points Objectives 1.1 Identify four basic elements in the communication process. 1.2 Analyze the five C’s of communication. 1.3 Identify two key elements that make individual communication successful. 1.4 Explain six roadblocks to successful communication in groups. 1.5 Discuss the impact of sexual orientation and age on communication. 1.6 Describe the cultural impact on one’s perception of health and its impact on communication. Readings Read the Week One Read Me First. Read Ch. 3, 5, & 10 of Communicating About Health. Read this week’s Electronic Reserve Readings. Participation Participate in class discussion. Ongoing Minimum of 4 days per week 1 Discussion Questions Respond to 2 weekly discussion questions. DQ 1: Thursday DQ 2: Saturday 1 Course Design Guide HCS/320 Version 2 2 Learning Team Instructions Create the Learning Team Charter. Begin developing the Communication Channels Paper due in Week Three. Thursday (Day 3) 2/23/2012 Individual Pre-class Survey Write your responses to the following questions based upon your experience. · What is communication? · What is the purpose of communication? · What is good communication? · What is your understanding of the differences between verbal and nonverbal communication? · What is your experience with team or group communication? · Describe your experience with utilizing formal written communication. Monday (Day...
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...Communication Theory Patty Sinsel HCS 320 March 11, 2012 Tralacia Brown Communication Theory Communication is essential to having a productive workforce. When there is a lack of communication there is a lack of understanding. Having good communication in the work place makes employees feel a sense of empowerment. When discussion is encouraged the employee can express his or her own opinion. This feeling goes all the way up the chain of command. When a company can bring everyone together and talk about issues at hand it presents a notion of equality and morale increases. When the morale increases productivity increases. This makes a better work environment for all. There are road blocks to work through such as gender and cultural differences, and improvements to be made. Often times there are communication gaps between men and women. Women generally tend to be more open and emotional than men. Female employees unlike that of male employees tend to have better communication skills when it comes to interacting with managers and other employees. This occurs because females unlike that of males tend to be more nonverbally expressive, talk more, engage in partnership-building behaviors, and reveal more personal information than that of men (du Pre’, 2005). However, men do not take as much pressure when it comes to expressing themselves when it could cause hurt feelings to another party. Although males generally struggle more when communicating in instances such as talking...
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...HCS 320 COMMUNICATION THEORY PAPER Axia College of University of Phoenix Instructor:…………. Date:…………. [Page Break]Communication Theory Paper When working in an organization such as that of Hospice, effective communication is one of the key aspects concerning the care of the patients involved. As in any health care setting, an organization designated to hospice care may face challenges when it comes to communication because of gender differences, cultural differences, and in some cases the inability to communicate effectively with the individuals obtaining service. Circumstances such as these may affect how certain tasks are completed within the organization, whether or not an individual wants to continue using hospice services, and how well employees, patients, and family members interact together. Therefore, to understand some of the challenges facing this type of organization in accordance to communication we will discuss how gender and cultural differences influence communication within the organization Legacy Hospice when it comes to coworkers, managers, patients, families, and caregivers, and improvements that can be made if any. Gender Differences Females When working in an organization dedicated to hospice care one is most likely to encounter both male and female employees who are dedicated to the care and health of the patients involved however, they are also going to encounter different approaches when it comes to styles of communicating. In...
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...Communication Theory Luz Hutchinson University of Phoenix HCS 320 Health Care Communication Strategies Professor Paul Wing March 22, 2011 Having been employed in an establishment such as that of a hospital, effective communication is definitely one of the very important aspects with regard to the care of the patients. As in any health care setting, an organization established to hospital care may stand in front of challenges when it come to communication for the reason that of gender and cultural differences, and in some cases the lack of ability to communicate effectively with the individuals obtaining service. Circumstances such as these may have an effect on how certain tasks are achieved within the organization, whether or not an individual want to continue using hospital services and how to a huge degree employees, patients, and family members interact together. Therefore, to comprehend various challenges facing this type of organization with accordance to communication we will address how gender and cultural differences does impact communication within an organization of a hospital, especially when it involves fellow coworkers, managers, patients, families, and caregivers along with improvements that can be made if any. Having work in an organization dedicated to hospital care one will come across both male and female employees dedicated to the care and health of the patients; however, one is also going to...
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...Shephard | Communication Theory Paper | | HCS/320 | 8/1/2011 | | Communication theory can be defined as the theory of the communication of information from point A to point B. Communication is studied by scholars, and is broken up into semiotics, media effects, and message production. The aspects of communications that have the greatest affect in everyday life are interpersonal, and intrapersonal. Communication is an important part and concern in many organizations. With many organizations having such a diverse workforce communicating has an impact on how well employees, patient and family members interact together. Many communication issues arise due to the fact that there are many employees from different cultures and different genders. These issues have an impact on how effectively tasks are done within the organization causing concerns with family members, patients and even coworkers. The different individuals that are from different cultures and genders have different ways on which they communication. Their communication skills, language and sometimes body language impacts how well the organization does as a whole. Within the organization I work there are both male and female employees. At my organization, gender and cultural differences affect communication because it is important to not show bias towards one culture or gender. Communication theory states that there are certain psychological and social constructs that may get in the way of communication. It is...
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...Communication Theory Shere'e Edwards HCS/320 September 19, 2011 Professor Kimberly Foster Communication Theory Communication theory “takes into account the processes going on within a person as well as the interactions going on around him” (Whatever Mighty, 2008). In different cultures there are certain ways people communicate, so the organization or area known set the pattern of how communication flow within the environment. Communication theory is important to the work environment for businesses to run smoothly. Communication theory also focuses on the different ways it channels from one person to another by means of telephone, mail, radio, internet, or face to face. This paper will explain how gender and cultural differences affect communications within my organization among families. In addition, how communication theory is used to ensure a successful business. In cultural developments, communication in a family has an impact on how well a person develops. For an example, an infant needs from the first time of birth the mother’s bond as a way to communicate. In ways this can be done is by means of “reaching out, cuddle, stroke, and snuggle the baby” (Watch Tower Bible and Tract Society, 2006). “The baby, in turn, becomes securely attached to his parents and responds to their attention” (Watch Tower Bible and Tract Society, 2006). In time as the child develops his/her language “primarily through verbal interactions with the parents” (Watch Tower Bible and Tract Society...
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...Comminication Theory Nastahsia Howell HCS/320 June, 14, 2012 Matt Dennis Communication Theory The communication process that is utilized in my workplace is like many other organizations, through the different levels of chain of commands. The employees deal with the debtors which would be the clients majority of the time. The debtor is the person that you call to collect a debt from over the phone everything is done solely over the dialer pole. As collection representatives we collect debt for many different companies. There are many different teams within the company, it just depends on where you are seated what team you will be a part of. The team that I was assigned to was the Tuesday crew. On the Tuesday crew we came in later than everybody that day and left later. This group consisted of fourteen employees, two squad leaders, and a manager. On the other days you was regular work days and you communicated with everybody from the squad leaders, manager, to the boss, and other employees that was not a part of your crew. It was a small net family not a big cooperation. The communication between the employees was limited, just because most of your time was spent on the phone taking or making calls. In our organization gender was not a big factor. The two owners of the company were male and a female, so labor was balanced. The job is not hard labor so everybody has the same task. Depending on your position did you do different jobs, and these were filled by both male and female...
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...TermPaperWarehouse.com - Free Term Papers, Essays and Research Documents The Research Paper Factory Join Search Browse Saved Papers Home Page » Business and Management Consultant and Client Communication In: Business and Management Consultant and Client Communication Consultant and Client Communication MGT 527 January 28, 2013 Sarah Nelson Consultant and Client Communication Within an organization effective commination requires clear objectives along with sound strategies. In each business communication is crucial. Whether big or small the most effective instrument in organizations pertains to communication. Misunderstanding and challenges emerge with one-on-one interactions. Nevertheless, businesses influence effective communication strategies through persistent communication. However, a conductive environment on every level opens the door to communication whereby enabling the organizational members freely to express their ideas, criticisms, and feedback. When managers engage in conversation with employees “specially,” about their ideas, viewpoints on the emerging issues in customer and service production as well as the business environment develops an inclusive culture that demonstrate significant results. In the economy of business financial organizations explicate their vision for success in developing a long relationship. However, the vision of a company is to interact effectively with future as well as existing customers...
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...Communication Theory Paper 1 Running Head: COMMUNICATION THEORY PAPER Communication Theory Paper Deidra Drinks HCS 320 Professor Poe January 15, 2012 Running Head: COMMUNCIATION THEORY PAPER 2 In this communication theory paper I will provide beneficial information which will enlighten the reader on how gender and cultural differences affect communication in the organization that I currently work for, also this essay will explain how this can lead to problems among fellow coworker, manger, supervisor, and team lead which can cause moral issues due to lack of communication, and the organization should not should any signs of being bias because of a individual gender or cultural background. My company use communication tools to help the business flow in the proper manner by clearly and professionally communicating with dealers on a daily basis which require resolution to dealer/customer via email, telephone, fax, and/or other dealer messages through route one or dealer track a communication website which is a tool for dealer’s to also send messages this is a new system technology...
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...Communication Theory Paper Shanna Bridgeman HCS/320 10/18/2011 Edward Davis People communicate in many different ways. We have verbal and non verbal communication. : A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior. Verbal is when you are talking to someone. Non verbal is when you are communicating without speaking like body language, eye contact, text, email, phone calls, or facial expressions. I am psychiatric technician. At M.B.M.H.I. everyday at shift change there is a meeting held to let the on coming shift know how the patients were acting on that day. It also informs on who the violet, good, or patients that are cheeking there medications. There is normally suppose to be at least six techs on the units every night two females and four males. The females take care of our hall and the males do the same. We have to all communicate because at our job if a patient is mad or is violent he or she can hurt one of us if we are not working together. We must all stay on the same page at all times. But there have incidents when one tech has said no and another has said yes that’s when a nurse on the unit has to step in and defuse the situation. I have learned that it is better to walk away than to stand there and argue with patient because he or she is there for a reason. The male’s techs on the unit...
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...Communication Theory Sharron foster HCS/320 03/26/2012 Communication Theory When working in an organization such as a hospital, effective communication is the key aspect concerning the care of patients involved. As in any healthcare organization everyone faces challenges with communication. Because of the gender differences, cultural differences, and the inability to communicate effectively, there may be some problems with communicating. Circumstances such as these could affect how certain tasks are completed and how well employees, patients, and family members interact. To understand some of the challenges facing the hospital, in accordance with communication we will discuss how gender and cultural differences influence communication within the hospital when it comes to coworkers, managers, patients, families and caregivers and improvements that can possibly be make. Gender Differences Female When working in a hospital where there are both male and female employees, one may view s different approaches between male and female employees when communicating. This occurs because females tend to be more nonverbally expressive, talk more and reveal more personal information than that of men (Axia, 2012). Female employees seem to have better communicating skills when taking care of patients, families, managers and other employees. Females are valued to be more likely to discuss problems and seek out advice before making important decisions...
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...1 Communication Theory HCS/320 March 4, 2012 COMMUNICATION THEORY 2 Communication Theory Group communication is necessary in every health care organization, and in this instance, a hospital setting. It is the effectiveness that tends to vary based on the qualities of the organization. However, every health care organization has the same goal: quality care for patients. Some of the factors that may change communication efforts are gender, age, and cultural differences. Effective communication is something that effects everyone, and is a major concern to every patient. It is the health care worker's responsibility to have the ability to communicate properly to their fellow health care workers and to patients. Differences in gender can effect the way a health care worker delivers health care information to another health care worker and how they respond to patients. Men and women are known to communicate differently. Women tend to express themselves more, verbally and non verbally. According to Du Pre´(2005), “Females tend to be more nonverbally expressive in health care situations, talk more than men, engage in more partnership-building behaviors, and reveal more personal information about themselves.” Any verbal communication issues, however, should be worked out because of the importance of transmitting correct and complete information when working in a hospital. Hospitals rely on their health care...
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...Communication Theory Tapake Brown HCS/320 February 13, 2012 Marlowe Williams University of Phoenix Communication Communication theory is the theory of the communication of information from point A to B. Communication comes in different forms verbal and nonverbal. Verbal communication can be spoken face to face, sound, and language. Nonverbal communication could be spoken by body language, touch, gesture, eye contact, and posture. Communication has its barriers when dealing with jobs, culture, and gender. Jobs have a way of communication in many ways; many jobs have a policy where a chain of command has to be followed. In many jobs there is an open door policy anything discuss is private. Communication in culture differs, depending on the job and the type of culture. In some culture communication has its barriers, some cultures do not want anyone to have a higher power over him or she and language also plays a role in how the job is completed. Americans use appearance as there nonverbal communication to show off personal attractiveness. Gender communication varies in the workplace men and women have verbal and nonverbal differences, for men verbal communication use more fillers, speak about activities, he may use more direct accusation and more slang. A woman uses more qualifiers, speak about people, feelings, more direct accusations, and use less slang. Nonverbal communication in the workplace for men they take up more space, have less eye contact, and have...
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...Communication Theory Amanda Moll University of Phoenix HCS/320 2012 The purpose of this paper is to examine two theoretical approaches from communication theory. Communication is the one skill in our lives that we try to master, but always seem to get it wrong. The purpose of communication is to convey one’s beliefs, thoughts or needs with the clarity so as to reach a consensus or a mutually acceptable solution (Lyer, Aparna 2012). Good communication is needed throughout our lives and in everything we do. Many theories have been put forward by theorists to explain what constitutes communication. The social aspect looks at the meanings to the messages by the communicators Communication is thus the process by which information passes from a sender to a recipient. It becomes effective when the message sent is received and understood and this is confirmed when feedback is sent back to the sender. Understanding the communication process is important since it helps identify hindrances and thus seek ways to remove them. A breakdown in the communication process is disastrous. (en.wikipedia.org). Group and team theory of communication have also been studied to determine the best ways to form groups. The choice of communication model is driven by the target recipient. It is important for organizations to understand the dynamics of each form of communication which will enable them to send messages effectively...
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