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Competencies in Organizations

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Submitted By KevinC
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Why has the idea of competency become so important and outline its application to staff undertaking international assignments?

Introduction
Competency is defined as a constitution of a specific set of attributes such as knowledge, skills, attitudes and other characteristics (KSAO) people processes in which they use in accomplishing their tasks (Velde 2009). In general, competency is made up of three components. Firstly the KSAOs that contribute to successful and effective job performances, secondly, KSAOs can be evaluated, in other words they must be measurable and observable, and lastly, through KSAOs, managers are able to distinguish the superiors performers form others.

Importance of competency
Armstrong (2010) explains that ‘competency represent the language of performance. They can articulate the expected outcomes from individual efforts and from the manner in which the activities are carried out. Because everyone in the organization can learn to speak this language, competencies provide a common universally understood means of describing performance in many different contexts.’ Competency based approaches takes the view of the abilities of employees to shift between jobs as well as proficiencies in the associated tasks for various positions. The human resources managers need to identify the KSAOs that are essential for the organization to achieve its strategic goals.
Traditionally, competency based approaches identifies the required KSAOs regardless of jobs, however in the recent years there is a shift in which competency based approaches now focus on identifying the required KSAOs for the various job levels and roles, as well as those that apply at organizational level. By selecting employees who process the KSAOs which contributes to superior performances, the organization is trying to minimise the gap between organizational success and individual

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