...“STUDYING THE ROLE OF AGE IN THE RELATIONSHIP OF EMOTIONAL INTELLIGENCE AND CONFLICT RESOLUTION STYLES IN THE IT PROFESSION” A PROJECT REPORT SUBMITTED BY SHRUTI SIAG FOR THE PARTIAL FULFILMENT OF THE REQUIREMENT OF THE AWARD OF THE DEGREE OF M.A. IN PSYCHOLOGY AT FERGUSSON COLLEGE PUNE - 411004 (2010-11) Declaration I, Ms Shruti Siag a student of M.A. from the Department of Psychology, Fergusson College, Pune University, declare that the following report of a project titled “STUDYING THE ROLE OF AGE IN THE RELATIONSHIP OF EMOTIONAL INTELLIGENCE AND CONFLICT RESOLUTION STYLES IN THE IT PROFESSION” is an independent work done by me and submitted as the partial fulfilment of the requirement for the award of the degree of M.A. in Psychology under the University of Pune. Signature: Name: Shruti Siag D.E. Society’s Fergusson College, Pune Certificate This is to certify that Shruti Siag has successfully completed the project named “Studying the role of Age in the relationship of Emotional Intelligence and Conflict Resolution Styles in the IT profession” Towards the partial completion of M. A. (Psychology) Course of the University of Pune, in the academic year 2009-2010. Dr. Shobhana AbhayankarHead of the DepartmentDept. of PsychologyFergusson CollegePune-411004 | Prof. Anand. S. GodseProject In-chargeDept. of PsychologyFergusson CollegePune-411004 | ACKNOWLEDGEMENTS This...
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...Chapter 01 Management Information Systems: Business Driven MIS True / False Questions 1. Companies today are successful when they combine the power of the information age with traditional business methods. True False 2. Competitive intelligence is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making. True False 3. The information age is the present time, during which infinite quantities of facts are widely available to anyone who can use a computer. True False 4. Technology provides countless business opportunities, but can also lead to pitfalls and traps for a business. True False 5. Top managers use social intelligence to define the future of the business, analyzing markets, industries and economies to determine the strategic direction the company must follow to remain unprofitable. True False 6. A variable is a business intelligence characteristic that stands for a value that cannot change over time. True False 7. Companies update business strategies continuously as internal and external environments change. True False 8. For an organization to succeed, every department or functional area must work independently to be most effective. True False 9. Porter's Five Forces Model outlines the process for a sales strategy. True False ...
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...research questions he is wanting answered through this analysis: What consumer segments can be identified in the Houston area coffee-drinkers market? What are the attitudes and behaviors of each segment with respect to coffee and coffee shop visits? How do the segments above evaluate the 4 potential competitors (Starbucks, Dunkin’ Donuts, McDonalds, and Burger King)? Is there a segment that is currently underserved by the existing 4 competitors and what type of coffee shop would this segment most likely demand? Before building a competitive national coffee shop brand, Mr. Brown needs information from primary, secondary, and qualitative research in order to be successful. Starting research in the Greater Houston area is a convenience for Mr. Brown since he is from Sugarland, TX which allows him to supervise operations of the business. Secondary research indicated that 54% of Americans over the age of 18 drink coffee daily. Research has found that coffee purchases are relatively recession-proof; meaning that consumers were willing to spend money on their coffee no matter the economy’s effect on their household income. Three coffee consumers were interviewed to provide qualitative research and provided varying opinions towards coffee. Each interviewee noted that taste was the most important quality in their coffee and that the coffee shop atmosphere was...
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...overseas. They are focused on the developing markets of South East Asia, Middle East/North Africa, China and Indonesia. The main two countries chosen for this report are China and Indonesia. Goulburn Valley Milk does have local and foreign competitors as well as direct and indirect competitors competing in the dairy/fresh milk industry. • What form of competitors are these: company size and product range? As of the year 2012, results show that Devondale Goulburn Valley is the leading dairy industry and the company exported 740,000 tonnes of dairy products including fresh milk, instant milk powder, butter, cheese, cream etc. Local/ domestic brands in China such as Tianjin Haihe and Shangai Bright Dairy are rising quickly. Research shows that the market size in 2015 maintained at least 20% growth rate than 2014. These are all domestic and direct dairy companies, which produce more than 68133(Ton) of milk a year. Indonesian milk companies such as Frisian Flag and Indolakto Indonesia are two of the main leading brands in Indonesia with a value share of 36% for the year of 2015. This good performance was the result of packaging innovation. Foreign competitors in New Zealand competing in the same industry are Fonterra and Guardian. Some of these big companies are responsible for more than 50% of the world’s dairy exports. Global demand for dairy foods is increasing fast, particularly in Asian countries. The more demand grows the more competitors enter the market. Indirect competitors...
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...services. The people behind Amazon.com are hoping that these new programs and services will help them compete with the biggest names in the industry, such as Google and Microsoft. In this paper we will discuss why Amazon.com is moving away from its original strategy, discuss areas in which Amazon.com is competing with other top companies, address issues with the database, and describe how Amazon.com uses e-business and e-commerce for business to business (B2B) and business to consumer (B2C) transactions. Amazon.com is not moving away from its core competency of being a leading online retailer; they are simply competing with a business strategy to survive. Stretching their wings by evolving into bigger and better services for their consumers is one way to keep up and compete with Google and Microsoft. Amazon’s make-to-order strategy of producing customized products and services is a business strategy to keep them amongst the leaders in online retailing. Their goal is simple, “To be Earth's most customer-centric company where people can find and discover anything they want to buy online" (Layton, 2006). Amazon.com is attempting to compete with the biggest names in the information technology industry. They are focusing on a few key areas in which to compete, mostly in terms of computing and storage. Amazon.com has developed several new programs that are available to other businesses, Simple Storage Service (S3), Elastic...
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...My chosen leader is the co-founder of Home Depot, Ken Langone. Mr. Langone is 82 and has a net worth of over $3 Billion, according to Forbes. He was born and raised in New York and attended New York University and New York University Stern School of Business. He climbed the ladder to become a successful businessman not only because of his schooling but also because of his passion. While he is a tough businessman, he is a genuinely good man. He is a native New Yorker and proud of it. After reading articles and watching videos of him being interviewed, it is clear that even in his older age, he is smart, passionate and savvy. From the information I have found so far on Ken Langone, I believe he would be categorized as a leader who uses...
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...determine if there is a business opportunity to increase pasta supply by promoting incremental demand. Steps and Approach: a. Qualitative Research – to properly define the hypothesis. a. Focus groups with customer. i. Target: different gender and age groups b. In depth interviews with customers ii. Individual sessions, different gender and age groups iii. Focus on households/women as they dictate food buying decisions c. In-depth interviews with chefs and restaurant owners (the are close to customers and their taste/preferences) iv. Target: Spanish food, international cuisine, Italian restaurants d. Product Sampling – Taste testing v. Taste all 3 pasta types 1. Plain, filled, composite b. Quantitative Research – to test the hypothesis and develop alternate solutions. Develop a good sample group. e. Personal Survey/questionnaire, vi. At: Small supermarkets, Large supermarkets, Restaurants vii. Type of questions: filter, control, closed, and semi-closed. f. Internet survey: Buy target group email addresses or buy space in food sites. g. Different genders and age groups c. Secondary data h. Understand taste and preferences in countries with higher consumption and where consumption has increased with marketing campaigns i. Others: see other studies and links...
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...Introduction These days organizations are operating and competing in an information age. Information has become a major resource of most organizations, economies, and also societies. Today Information systems are widely use by many organizations to automate existing operation and to Improve performance activities efficiency. Information age has changed the way in which traditional recording systems work traditionally, Automated Records Management System (ARMS) tended to mirror historically developed manual recording processes. Therefore, traditional record keeping systems were unable to adapt to change, to support critical business processes. Background of the study Automated Records Management System (ARMS) is one of an important component of modern information System (IS) by which records of an organization is created, captured, maintained and disposed of. This system also ensures their preservation for evidential purposes, accurate and efficient updating, timely availability and control of access only for the authorized personnel. There are advantages with using an Automated Records Management System (ARMS). • The Automated Records Management System will give the business organization streamlined operations that will reduce paper based transactions. • Automated Records Management Systemare quicker as far as entering information is concerned. • With an automated record keeping system, information for a particular period of time can be compiled quickly. ...
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...Directions: Read the Your Turn Assignment, answer all of the questions unless otherwise noted by the professor. Delete or add question heading as needed below. Save file in MS Word format, upload to appropriate assignment dropbox by the due date. Question #1: What policy regarding external competitiveness would you advise? List the options and the pros and cons of each policy option. Offer the rationale for your recommendation. Consider using information in Exhibits 7.3, Exhibit 7.4, and Exhibit 7.14 in making your recommendations. In order to effectively obtain and retain the most competent and highly skilled marketing manager for this particular startup company a substantial monetary return in relation to both base pay and total compensation will need to be implemented. This compensation structure will need to be at least 25 percent above market price based upon external competitiveness to, in turn, ensure that this particular individual is both drawn to the company as well as being highly motivated extrinsically while engaged in his/her duties. Within this particular scenario the pay policy that would be most effective and efficient is the pay-with-competition-policy. This policy strives to ensure that an organizations wage costs are generally equal to those in relation of its overall competitors within its target market as well as having the ability to entice applicants that will be generally equal to its initial labor market competitors. These are all very...
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...MKT001 – Segmentation, Targeting, and Positioning Additional information Market segmentation involves dividing a market into smaller groups of buyers with distinct needs, characteristics, or behaviors that might require separate marketing strategies or mixes. Through market segmentation, companies divide large, heterogeneous markets into smaller segments that can be reached more efficiently and effectively with products and services that match their unique needs. Geographic segmentation calls for dividing the market into different geographical units such as nations, regions, states, counties, cities, or even neighborhoods. Demographic segmentation divides the market into groups based on variables such as age, gender, family size, family life cycle, income, occupation, education, religion, race, generation, and nationality. Demographic factors are the most popular bases for segmenting customer groups: Age and Life-Cycle Stage means offering different products or using different marketing approaches for different age and life-cycle groups. Gender segmentation has long been used in clothing, cosmetics, toiletries, and magazines. Income segmentation has long been used by the marketers of products and services such as automobiles, clothing, cosmetics, financial services, and travel. Psychographic segmentation divides buyers into different groups based on social class, lifestyle, or personality characteristics. Behavioral segmentation divides buyers into groups based on their...
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...In the real world, people should do a better job of not taking things for granted, since some are less fortunate. In “Harrison Bergeron,” by Kurt Vonnegut Jr., the characters have to be the same as each other, with no differences. The people don’t realize that this is happening and when they do begin to grow suspicious, the government washes the idea away. Vonnegut focused deeply on dialogue to set up the problem, provide background information and build suspense. In the beginning, the author uses dialogue to set up the problem when he writes, “That was a real pretty dance, that dance they just did,’ said Hazel. ‘Huh?’ said George. ‘That dance-it was nice,’ said Hazel.” This quote is part of the story “Harrison Bergeron” and the character George is forced to wear a handicap by the government's concerns that the people will outsmart them or have more talents. This helps to set up the problem, by showing how not knowing what just happened could be a problem and hard to deal with. This dialogue is repetitive in this story, revealing the problem all throughout. The problem in this example being, that that George can’t remember what he was just talking about since the government makes them forget what happened. This is why I think that the dialogue reveals the...
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...1 THE ECONOMIC MOTIVES FOR CHILD ALLOWANCES: ALTRUISM, EXCHANGE OR VALUE OF INDEPENDENCE? Lisa Farrell*, Paul Frijters** and Michael A. Shields* * Department of Economics, University of Melbourne, Australia ** Tinbergen Institute, Free University Amsterdam, Netherlands August 2002 (preliminary draft) Abstract This paper looks inside the “black box” of the family and examines the determinants of inter vivos transfers in the form of allowances given to children. We consider in a simple model two main competing explanations for the transfer of money from parents to children in the form of regular allowances, namely altruism and exchange. We also extend the altruism framework to include unobserved child heterogeneity in monetary autonomy or the 'value of independence'. We use a unique dataset drawn from the British Family Expenditure Survey, which enables us to explicitly test both the inter-generational predictions of the various models, and through a study of siblings, we are also able to consider the intra-household aspects of such payments. Using both random (inter-household) and fixed-effect (intra-household) estimators, we find robust evidence of an nshape relationship between a child's external income and the receipt of allowances from parents. Importantly, this estimated profile does not fit the predications of simple models of altruism or exchange, but does fit an altruism model with unobserved heterogeneity. Further support for the importance of the value of independence...
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...THE EXTERNAL ENVIRONMENT: OPPORTUNITIES, THREATS, INDUSTRY COMPETITION AND COMPETITOR ANALYSIS. “It is not the strongest species that survive, nor the most intelligent, but the one most responsive to change.” Charles Darwin Today, two types of strategies exist: proactive/reactive. Anticipation, change, adaptability is necessary nowadays so the proactive strategy (ex: Coca Cola). External environment conditions create both threats and opportunities for firms that have major implications for their strategic actions. Regardless of the industry, the external environment is critical to a firm’s survival success. The firm’s understanding of the external environment is matched with knowledge about its internal environment to form its vision, to develop its mission and to take actions that result in strategic competitiveness and above-average returns. Factors that can have an impact on business have to be taken in consideration. Companies sometimes have to have strategic scenario in case of an unexpected factors, which can affect the external environment: - The attacks of September 11, - The coalition invasion in Afghanistan in October 2001, - The outbreak of the Severe Acute Respiracy Syndrome (SARS) - The war in Iraq in 2003, - The Madrid (2004) and London (2005) bombings. I. The general, industry and competitor environments. The external environment Demographic Global Industry environment Threat of new entrant Power of suppliers Power of buyers Product substitutes Intensity...
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...is the tendency to forget facts or events over time. You are most likely to forget information soon after you learn it. However, memory has a use-it-or-lose-it quality: memories that are called up and used frequently are least likely to be forgotten. Although transience might seem like a sign of memory weakness, brain scientists regard it as beneficial because it clears the brain of unused memories, making way for newer, more useful ones. 2. Absentmindedness This type of forgetting occurs when you don’t pay close enough attention. You forget where you just put your pen because you didn’t focus on where you put it in the first place. You were thinking of something else (or, perhaps, nothing in particular), so your brain didn’t encode the information securely. Absentmindedness also involves forgetting to do something at a prescribed time, like taking your medicine or keeping an appointment. 3. Blocking Someone asks you a question and the answer is right on the tip of your tongue — you know that you know it, but you just can’t think of it. This is perhaps the most familiar example of blocking, the temporary inability to retrieve a memory. In many cases, the barrier is a memory similar to the one you’re looking for, and you retrieve the wrong one. This competing memory is so intrusive that you can’t think of the memory you want. Scientists think that memory blocks become more common with age and that they account for the trouble older people have remembering other people’s...
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...depend on technology, thus providing our society with what ever we want – when we want it. This new age of media and marketing has been forced to mold and adapt to the new technological demands of their target markets. In the previous decades mass marketing was profitable and effective for those companies who had the budgets for it. However in this new age of new media marketing styles, the future of mass marketing techniques is being questioned. Long ago, direct mail advertisements and telemarketing efforts were some of the most effective strategies of reaching out to the most consumers on a large scale. Over the past decade, those techniques have become less effective and the marketing industry has had to adjust. Some marketers argue that those traditional means of marketing are dying, but others seem to think its nonsense to think that the mass market is dead. It's just harder to reach. But great advertising still has the capacity to bring consumers together, to reassemble them as a mass market. The problem is there's very little reason for them to get together (Crane, 2005). Maybe it is that more and more marketers are becoming less creative and not as willing to push themselves to develop successful mass marketing campaigns. But how can marketers develop a truly successful mass marketing campaign with the constant and rapidly changing and competitive information highway? Perhaps the idea of mass marketing is increasing loosing the...
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