...DELIMA CASE Synopsis Delima Enterprise is one of the companies that trading and supplying related products including manpower supplies to the oil and gas industries. It was founded by Encik Zayed in1981.However in 2004, the enterprise was incorporated as Delima Enterprise Sdn Bhd due to encouraging business growth. The company activities had expanded into provision of engineering services as part of their business diversification and expansion plans. The two principal and shareholders and contolling directors were Encik Zayed and his wife, Puan Hashimah. The company had employed their own family members as employees and some did not have necessary job experiences. The company maintained with the basic functional position which Encik Zayed as the managing director and his wife as the chief operating officer. The other personnel were Puan Balqis as an operation manager and Encik Salam as Human resource and administration manager .In May 2006, the company had secured a contract due to shortage of fund. The requirement of the company’s Audited Financial Statements for the last two years by the bank, was when Encik Zayed realized that the company had not performed the statutory audit. In July, 2006 Encik Zayed engaged the external auditor Aziz & Co and the auditor expressed their intention to qualify the financial statement due to several unresolved issues. However Encik Zayed and his wife tried to negotiate with the auditor not to qualify the Financial Statement. Encik Zayed...
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...adding innovation, effective implementation must be accomplished (Bateman & Snell, 2011). Planning, organizing, leading, and controlling must be handled efficiently to leverage the potential of innovation. Wal-Mart’s planning has enabled them to see trends in same-store spending that showed a need to make change, and build profitability (Maital, 2008). Innovation, in the form of new Wal-Mart Money Centers, organized financial powers held by Wal-Mart to offer financial services to customers such as check cashing, and money transfers (Maital, 2008). Wal-Mart Money Centers furthered services that were once handled through customer service, but made it easier to access as the center focused on this aspect solely. Through effective leading and contolling, Wal-Mart has been able to gain profitability in this venture. With the amount of people using the services presently, even banks have taken notice to Wal-Marts success and begun to improvise similar approaches (Hazard, 2011). With a multicultural organization, Walmart has the means to be an effectively diverse organization (Walmartstores, 2011). Enabling this diversity to build value, Walmart has built a culture of inclusion that allows associates to be included in all aspects of the company, from frontline employees, to executives. This diversity and inclusion help to create openness by embracing differences, further developing associates, and...
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...The theory of emotional intelligence can be developed and is not accepeted universally but is supported by the idea that EQ can be developed by time. EQ can be developed by the following terms; self awareness self management social awareness relationshipmanagement. these four sectors are developed by Goleman. emotional intelligence can be developed by the following sectors which is divided into two branches 1. personal competence 2.social competence. PERSONAL COMPETENCE: IT Mainly deals with understanding selfness or being consious about self individual emotions without understanidng self one cannot develop emotional intelligence of others, it also helps in contolling situations regardless of the emotions and helping in acheiving the goal. selfawareness usaully deals with understanding the followin a.self awareness of emotions b.accurate self assesment c.self confidence. DANIEL GOLEMAN STATED THE FOLLIWNG TERMS TO develop EQ they are; 1. knowing the stengths and weakness of individual 2. learning from experience 3. open for feedback on there actions whether it is negative or positive 4.learning and developing more of EQ 5 havign a good sense of humor. the above explanation states the self awareness development for personal competence. SOCIAL COMPETENCE; SOCIAL COMPETENCE USALLY PLAYS A MAJOR ROLE IN DEVELOPING other employess as a manager. the manager need to be storng in personal competence. social competence usally deals with the ability to understand the employees...
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...MANAGEMENT (Chapter 1 and Management History Module) SUMMARY MID TERM EXAM 2013/2014 Chapter 1 Who are managers? Manajer adalah seseorang yang melakukan koordinasi dan pengawasan terhadap pekerjaan orang lain demi mencapai sasaran organisasi. Pekerjaan manajer adalah berupaya membantu orang lain menyelesaikan tugas-tugas mereka dengan baik. Wujudnya dapat berupa koordinasi atas pekerjaan suatu kelompok dari departemen tertentu di dalam perusahaan, atau mengawasi pekerjaan individu tertentu. Dengan struktur organisasi tradisional, para manajer biasanya dikelompokkan kedalam kelas: First-line Manager(supervisors, shift managers, district managers, department managers, office managers) Jenjang terbawah manajemen, mengelola pekerjaan para karyawan non-manajerial yang biasanya melibatkan kegiatan memproduksi barang atau jasa bagi para pelanggan. Middle Manager(regional manager, project leader, store manager, division manager Berada di antara jenjang terbawah dan jenjang teratas organisasi, yang mengelola pekerjaan para manajer tingkat pertama. Top Manager(executive vice president, president, managing director, chief operating officer, chief executive officer) Jenjang teratas dalam organisasi,yang bertanggung jawab atas pengambilan keputusan yang dapat mempengaruhi jalannya organisasi, menentukan rencana dan sasaran bagi organisasi secara keseluruhan. What is management? Manajemen adalah aktivitas kerja yang melibatkan koordinasi...
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