...the fundamentals and best practices of using written communication in business and in the information technologies. Topics include strategies, techniques, and nuances for producing e-mails, memos, reports, proposals, project specifications, and user manuals, as well as other technical documents. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Dobrin, S. I., Keller, C. J., & Weisser, C. R. (2010). Technical communication in the twenty-first century (2nd ed.). Upper Saddle River, NJ: Prentice Hall. Gerson, S. J., & Gerson, S. M. (2012). Technical communication: Process and product (7th ed.). Upper Saddle River, NJ: Prentice Hall. All electronic materials are available on the student website. Week One: The Technical Writing Process Nov 12 - 18 Details Due Points Objectives 1.1 Identify how writing methods are used in the corporate environment. Compare differences between technical...
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...AN EVALUATION OF COMMUNICATION INTEGRATION WITHIN A STATE-OWNED ORGANISATION by MOALUSI JONAS MAENETJA Submitted in partial fulfilment of the requirements for the degree of MASTER OF ARTS WITH SPECIALISATION IN ORGANISATIONAL COMMUNICATION RESEARCH AND PRACTICE at the UNIVERSITY OF SOUTH AFRICA SUPERVISOR: PROF TC DU PLESSIS JOINT SUPERVISOR: PROF DF DU PLESSIS APRIL 2009 Student number: 697-616-6 DECLARATION I declare that THE EVALUATION OF THE CURRENT POSITION OF COMMUNICATION INTEGRATION WITHIN A STATE - OWNED ORGANISATION is my own work and that all the sources I have used or quoted have been indicated and acknowledged by means of complete references. …………………………………….. SIGNATURE (MR MJ MAENETJA) ………………… DATE 2 ACKNOWLEDGEMENTS Throughout the composition of this Masters Dissertation I was blessed to have the support and encouragement of some very special people. I hereby wish to acknowledge the contribution of the following persons: • To my family, friends and Eskom colleagues for supporting me through all my years of study. Thank you for believing in me, even when I did not believe in myself. Thank you for all of the unconditional love and support you gave me. What I have done, I have done to make you proud. • Large amounts of gratitude to professor TC Du Plessis and professor DF Du Plessis from the Department of Communication at the University of South Africa for...
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...Week One Discussion Questions • What is strategic management? What are the roles of mission and vision statements in strategic management? Can an organization have a successful strategic plan without effective mission and vision statements? Why or why not? • What is the difference between mission and vision statements? What factors must be considered to produce an appropriate mission and vision statement for an organization? • What is strategic planning? What is the purpose of strategic planning? Why is it necessary? What are the components of a strategic plan? Which component is the most important? Why? Week Two Discussion Questions • What is a SWOTT analysis? What is its purpose in strategic planning? Must you conduct a SWOTT analysis to have an effective strategic plan? Why or why not? • What are the primary internal organizational considerations for the development of a strategic plan? Which consideration is the most important? Why? • What are the primary external organizational considerations for the development of a strategic plan? Which consideration is the most important? Why? • What are the key planning factors for competitive success? Provide an example of an organization that has achieved competitive success through planning. Provide an example of an organization that has failed to achieve competitive success as the result of failed planning. Week Three Discussion Questions • What are the different types of strategies? What are the differences...
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...GROUP DISCUSSION BOARD GRADING RUBRIC: FORUMS 1 TO 8 Student: A 28–30 pts Superior work in all areas–consistently exceeds minimal expectations in all areas regarding content, analysis, synthesis, and evaluation of topics, participation, writing style, APA formatting, grammar, and spelling. Specifically: Deadlines for submissions of both parts of the assignment were met. The group submission uses relevant research to answer the question. Personal opinion is kept to a minimum. The group submission fully utilizes the discussions posted by group members. Scholarly sources (from peer-reviewed journals) are used. Minimal to non-existent grammatical and APA errors. Assignments are written in third person and in a formal writing style. The group...
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...Australian School of Business Banking and Finance FINS3625 Applied Corporate Finance Course Outline Semester 1, 2014 Part A: Course-Specific Information Part B: Key Policies, Student Responsibilies and Support Table of Contents PART A: COURSE-‐SPECIFIC INFORMATION 1 STAFF CONTACT DETAILS 1.1 Communication with Staff 2 COURSE DETAILS 2.1 Teaching Times and Locations 2.2 Units of Credit 2.3 Summary of Course 2.4 Course Aims and Relationship to Other Courses 2.5 Student Learning Outcomes 3 LEARNING AND TEACHING ACTIVITIES 3.1 Approach to Learning and Teaching in the Course 3.2 Learning Activities and Teaching Strategies 4 ASSESSMENT 4.1 Formal Requirements 4.2 Assessment Details 4.3 Assessment Format 4.4 Assignment Submission Procedure 4.5 Late Submission 5 COURSE RESOURCES 6 COURSE EVALUATION AND DEVELOPMENT 7 COURSE SCHEDULE PART B: KEY POLICIES, STUDENT RESPONSIBILITIES AND SUPPORT 8 PROGRAM LEARNING GOALS AND OUTCOMES 9 ACADEMIC HONESTY AND PLAGIARISM 10 STUDENT RESPONSIBILITIES AND...
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...Case Analysis #1: Boldflash Group 3: Phillip Prince & Raven Summers Management 372-902 February 24, 2014 Cross-functional teams are vital in many businesses, because it increases productivity, enhances communication between departments, and leads to overall success in a company. Boldflash is a company that has fallen behind on this front, and is thus struggling to keep up with its competitors. Roger Cahill, the new vice president of the Mobile Division, is faced with the challenge of finding a way to restructure the departments in his division in order to increase productivity and improve the product development process. Cahill is a Scientist, not a Leader Due to the missed opportunity in the tablet market, Boldflash’s Mobile Division is far behind its competitors, and the employees exhibit low morale due to the company’s recent poor performance in product development. Cahill’s background includes many years as a scientist in the Research and Development department of Boldflash’s Waltham headquarters. Therefore, he possesses very deep analytical skills, but this alone will not solve his dilemma. Cahill has been under pressure from the CEO to make necessary changes to the Mobile Division’s infrastructure immediately. Since he can’t weigh his options properly, Cahill is quickly making the changes to his division based off of instinct, rather than using strategic planning to create a blueprint for the long-term future of the division. It’s clear from the context...
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...All other company and product names are trademarks or registered trademarks of their respective companies. Use of these marks is not intended to imply endorsement, sponsorship, or affiliation. Edited in accordance with University of Phoenix® editorial standards and practices. Course Description This course covers the fundamentals and best practices of using written communication in business and in the information technologies. Topics include strategies, techniques for producing emails, memos, reports, proposals, project specifications, and user manuals, as well as other technical documents. Course Topics & Objectives Week One: The Technical Writing Process • Identify how writing methods are used in the corporate environment. • Discuss collaboration in the modern enterprise. • Identify collaborative technologies. Week Two: Technical Writing in the Corporate Environment • Identify intellectual property issues in the corporate environment. • Discuss the role that audience plays in technical writing. • Design a memo with appropriate formatting for the corporate environment. Week Three: Writing Reports and Proposals • Implement effective document design in technical...
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...Administration Embry – Riddle Aeronautical University April 10th, 2015 Instructor Dr. Thomas O’Meara Table of Contents Introduction 3 Case Discussion Questions 4 Summary 7 References 9 Introduction The following case study examines the decision by a multinational enterprise (MNE) to relocate its businessunit and/or corporate headquarter(HQ) overseas.The next section will answer the case discussion questions related to the benefits and drawbacks associated to moving unit and corporate HQ to another country. Case Discussion Questions 1. What are the drawbacks and benefits associated with moving business unit and corporate HQ to another country? According to the closing case, the benefits associated with moving business unit and corporate HQ(headquarters) to another country must significantly outweigh their drawbacks. At the business unit level, it is likely to achieve efficiency gains by moving business unit HQ closer to the center of gravity of the business. The greater the percentage of business activities (sales units, manufacturing units) overseas, the greater the likelihood of business unit headquarters moving overseas. It makes more effective interaction between the different unit activities and encourages development of firm’s core competence. According to Peng, there are five strategic advantages at the corporate level. First, the firm becomes a global player. Second, stakeholders can get achieve significant efficiency gains. Third, firms may benefit from...
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...Syllabus School of Business COM/537 Version 1 Organizational Communication Copyright © 2011 by University of Phoenix. All rights reserved. Course Description This course prepares graduate students to apply written and oral communication principles to the roles they play as managers. Students will learn how to persuade a variety of stakeholders to commit to a proposal. Other topics include the role of perception in communication techniques, aligning communication to an audience, business justifications, presenting data, and ethics in organizational communications. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Spatt, Brenda. (2011). Writing from sources (8th ed.). Boston, MA: Bedford/St. Martin’s. Stuart, B. E., Sarow, M. S., & Stuart, L. (2007). Integrated business communication in a global marketplace. West Sussex, England: John Wiley & Sons, Ltd. All electronic materials...
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...Research School of Accounting BUSN7050 Corporate Accounting First Semester 2016 TUTORIAL BUSN7050 Corporate Accounting Tutorial Semester 1, 2016 About Tutorials …So you begin by being uncertain as to what the answer is.…The question of doubt and uncertainty is what is necessary to begin; for if you already know the answer there is no need to gather any evidence about it.…[A]nother way and a very important one that should not be neglected and that is very vital is to put together ideas to try to enforce a logical consistency among the various things that you know. It is a very valuable thing to try to connect this, what you know, with that, that you know, and try to find out if they are consistent. And the more activity in the direction of trying to put together ideas of different directions, the better it is. …Now we have found that this is of paramount importance in order to progress. We absolutely must leave room for doubt or there is no progress and there is no learning. There is no learning without having to pose a question. And a question requires doubt. Richard P. Feynman, Nobel Laureate Tutorials serve a variety of purposes. One purpose is to give you an opportunity to improve your understanding by completing the set questions. In addition, tutorial participation encourages the development of problem solving and critical thinking skills as well as oral communication skills and written communication skills (you are expected to prepare ...
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...Course Syllabus SCBSIT0810 Technical Writing Fundamentals: ENG 221 Course Start Date: 03/08/2011 Course End Date: 04/05/2011 Campus/Learning Center: Schaumburg Please print a copy of this syllabus for handy reference. Whenever there is a question about what assignments are due, please remember this syllabus is considered the ruling document. Copyright Copyright ©2009 by University of Phoenix. All rights reserved. University of Phoenix© is a registered trademark of Apollo Group, Inc. in the United States and/or other countries. Microsoft©, Windows©, and Windows NT© are registered trademarks of Microsoft Corporation in the United States and/or other countries. All other company and product names are trademarks or registered trademarks of their respective companies. Use of these marks is not intended to imply endorsement, sponsorship, or affiliation. Edited in accordance with University of Phoenix© editorial standards and practices. Facilitator Information Susan Smillie smillies@email.phoenix.edu (University of Phoenix) srsmillie@yahoo.com (Personal) 630-833-5758 (CST) Facilitator Availability I will be available in...
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...Unit 4: Unit code: QCF Level 3: Credit value: Business Communication H/502/5413 BTEC National 10 Guided learning hours: 60 Aim and purpose The aim of this unit is to show learners that the collection and management of business information, and the successful communication of that information throughout a business, is critical for the future prosperity of the organisation. Unit introduction A business needs accurate and relevant information from internal and external sources in order to operate profitably. Proper collection of data creates an environment where informed decisions can be taken for the benefit of the business. In order to manage information effectively, there must be good communication systems within the organisation. Staff must possess good verbal and written skills in order to communicate and share information Business information can be used to obtain competitive advantage and promote efficiency. Organisations generate information internally, recording details of products manufactured, purchased and sold, and their associated costs. Businesses use information to manage not only what is currently happening in the organisation but also to plan for the future and ensure their survival. Information is collected, stored, manipulated, analysed and reported to those who need to use it. People need to become skilled manipulators and users of information to ensure organisations become more efficient and succeed in achieving their stated purposes. Since the...
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...Running Head: Discussion Question Module 2 Assignment 1 Discussion Question 1 Role of the Target Audience (Hypothesis 5) Dawna M. West B6120 UC Communications Strategies for Managers Argosy University Professor Jillian Yarbrough January 19, 2011 The Role of Good Listening Skills in Cross-Cultural Communication Communication is the key to understanding. Without communication confusion forms and chaos will soon follow. Not only is communication important but good listening skills are needed as well in order to process the communication that’s being delivered. Cross-Cultural Communication is even more challenging because along with the need for communication and good listening skills there is the need for interpretation because different words may mean different things to different cultures. The different cultural levels are identified as national, regional, gender, generation, social class and corporate (Barrett, 2009). The barriers of these cultural levels can only be broken down if the proper communication and listening skills are utilized. One of the key components of communication and good listening skills is understanding what the actual cross-cultural barriers are and then focusing the communication to address those needs. One major barrier is the different languages that are spoken and these languages are not just limited simply to countries it even exists within men and women who communicate so different that it’s a mystery that there is ever a connection...
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... BUS 475 Week 1 Discussion "Assessing Stakeholder Positions" Please respond to the following: * Apple is about to release its latest technology. The company needs to develop a plan to communicate with key stakeholders about the release. You have been tasked with identifying those main stakeholders and selecting the method for communicating with each group. Summarize your plan in a two to three paragraph post. BUS 475 Week 1 Quiz 1 * Question 1 | | | All of the following are external stakeholders of the firm except: | | | | | | | | | * Question 2 | | | Departments, or offices, within an organization that reach across the dividing line that separates the company from groups and people in society are: | | | | | | | | | * Question 3 | | | When something stands out from a background, is seen as important, or draws attention it is: | | | | | | | | | * Question 4 | | | With the explosive growth of technologies that facilitate the sharing of information, this kind of stakeholder power has become increasingly important: | | | | | | | | | * Question 5 | | | Which argument says that stakeholder management realistically depicts how companies really work? | | | | | | | | | * Question 6 | | | A firm subscribing to the ownership theory of the firm would mainly be concerned with providing value for its: | | | | | | | | | * Question 7 | | | When...
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...Organizational Management in a Contract Research Organization Susan Green Management 330: Management for Organizations Instructor Jeffry Otterstetter July 2, 2012 Organizational Management in a Contract Research Organization For the past seven years I have been employed by an organization that is recognized, globally, as a leader within the industry. We are a contract research organization – a company hired by various biotech and pharmaceutical companies to maximize returns on their Research and Development (R&D) investments through the management of clinical trials. In order to maintain the status of a global leader in our industry we must deliver consistent quality and execution, exceptional customer-aligned service and constant innovation – none of which can be successfully delivered without exceptional organizational management. There are multiple facets of our organization that must come together to ultimately deliver to the expectations of our clients, and effective management through planning/organizing, staffing, leading, and control are key to our continued success. In this paper I will discuss these concepts and, specifically, how they are implemented within our company. The planning and organizing functions within an organization serve, perhaps, the most important purpose – determining the goals of the company and how to achieve them. An organizational plan is ever evolving as a result of the assessment of internal strengths and weakness...
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