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Submitted By suman83
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I have been working in Brac Bank ltd as sales officer since 2011 in Credit card division at sylhet zone, Before this role I worked as a sales coordinator of credit card three years in Chittagong. As we all know that credit card plays vital role in modern economic position, any officer working credit cards sales need to be dynamic .

Its need to know the attitude of customer as well as social status of the customer,

As a sales officer I have to maintain monthly target assigned upon me as well as customer
Service after issuing the credit card .
I have to complete certain responsibility as a incharge of Sylhet division.

1. My team should be filled in between ten members.

2. Team members should be trained properly exp; product knowledge, customer face, market position. Target market. Competitor’s current position, KYC, application fill up.

3.Visit with fresh member to different office potential enough to credit card.

4. Monitor their daily works such as ensuring daily call report, customer feedback, and finding problem they face during visit and solve that problem.

5. Checking the application files sourced by team member meet the drawbacks to complete the file ex; asking customer for proper document, having any loan, knowing about credit limit.

6.Team members are given new company list , corporate list , payroll customer list etc weekly basis.

7. I report to my line manager through mail who office in Dhaka weekly.

8. I have to ensure credit card to customer within 7 working days.

9. I have to ensure customer service after providing the credit card.

10. Information about credit card payment should be followed up monthly.

11. Proper market analysis.

12. Good relationship with Branch manager have to be managed.

Over: 1.2.3.4.5.6.7.8.9.10.11.12.13.14.15.16.17.18.19.20

Name of Batsman

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