...Challenges of E-Commerce MKT552 The Challenges of E-Commerce Today’s business managers face many challenges when migrating a traditional ‘brick and mortar’ company to that which is now known as the evolutionary ‘click and mortar’ business model – that is, a business that operates in the Internet market space. To stand boldly in the face of challenges presented by the networked economy, firms must develop competencies that enable not only high performance market interactivity and adaptive, intuitive customer engagement platforms, but also contribute to the development of sound business strategies that ensure a firm’s competitiveness in the vast web-based business environment. Considering this, important factors such as copyright infringement, regulatory compliance, and policy and procedure guidelines must be considered in order to ensure safe business practices while endorsing and protecting a company’s brand, reputation, and intellectual property. This paper serves to identify the primary challenges posed by e-commerce landscapes, while profiling the characteristics of the four infrastructures most commonly found in web-based business models. Furthermore, this paper also discusses the ways that managers can optimize their business strategies to gain competitive advantage by employing the opportunities provided by the Internet market space. Overview of e-Commerce Business Models Today’s networked economy presents a variety of business challenges that are unique to e-commerce...
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...advantage, technology, outsourcing etc. have been theorized, yet discussion on the subject matter continues. While MIS strategy formulation has seen advancement, organizations are evolving and constantly changing their operating models. An example of such organization is Wal-Mart, the global retail giant. This research seeks to pin-point Wal-Mart’s key management information system strategy, while providing a deeper understanding of the organization’s management information systems strategy and its impacts. Further it aims to investigate knowledge management, e-commerce strategy, and the impact of database management which are aspects that can be incorporated into the MIS strategy formulation. To achieve this objective the literature survey was conducted to explore available published papers in the sphere of IS/IT strategy formulation. Considering that the applicability of information systems and technology is mission critical, the research design focused on the qualitative approach. The primary method of data collection was through semi-structured interviews with managers and co-managers. This was complemented by credible peer-reviewed literature. Using grounded theory approach the information collected through interviews, and the data gathered from literature survey were used to develop a thorough understanding of MIS/IT strategy formulation. Wal-Mart Wal-Mart Stores, Inc. is the largest retailer globally. Over the years,...
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...1. What types of e-payment systems should B2C merchants support? As there are still many consumers who are still quite cautious in regards to the perceived security concerns of n Online Payment systems , I think merchants should support various types of processes in order to facilitate the buying process for those who may not have or don’t want to use credit cards . E-Cheques,Virtual credit cards, Gift cards,and Paypal are very user friendly and easily accessible. I know that from my own experiences, I have made many purchases using Paypal and have never had a security issue or concern, If I had I think it may have limited my willingness to continue with online purchases and I’m sure other new Web purchasers would feel the same. For me, Paypal built that trust by being used by many, advertising as well as being now owned by Ebay, another well respected E-Auction presence on the web. 2. Describe the major issues in fraudulent orders perpetrated against online merchants. What measures should be implemented to combat these issues? One of the major issues facing online merchants is that should they accept the transaction, they are then responsible for the associated costs of the processing from the Credit card companies as well as the lost goods and shipping charges. Even with security checks and balances, there is also the possibility of rejecting valid orders which of course results in additional lost revenue. Measures used to combat these issues are: Address Verification...
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...Electronic Commerce Decisions The decision to take up electronic commerce should be a strategic one, which is informed by the broad objectives of the firm. Whether or not electronic commerce will build value, reduce costs, or simply result in an extra layer of IT infrastructure that requires on-going support, are still issues for debate. Haag, S., & Cummings, M. (2008, pg. 227), in their case study of America Online (AOL) imply that AOL is "inching" toward becoming an Internet bank. In this posting, I discuss the recommendations I would make to AOL management, and the advice I would make to them, on the processes and outcomes they should expect from implementing the recommendations. Furthermore, recommendations on whether to follow the B2B or B2C model would be made for a small office supply company, with a small budget for IT, whose customers are local businesses, but does have a big need to be able to manage materials, delivery schedules, and build customer loyalty. The critical factors that would come into play in making this decision will also be discussed, as supported by documentary evidence and research. E-commerce processes According to Duffy, G., & Dale, B. G. (2002), it is not easy to find a generally accepted definition of Electronic commerce (e-commerce). Haag, S., & Cummings, M. (2008), state that e-commerce is commerce accelerated and enhanced by Information technology (IT), in particular the internet, enabling customers, consumers, and companies...
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...E-commerce is any transaction sum shopping done online on the internet. as we know more and more application are getting online day to day in India. There is a lot of copy of websites which provides deals online to the customers. These web portals provide deals online to the customers. These web portals provide e-commerce solutions to the customers in the competitive rates then available at the malls or the shops in the locality. Since the last one decade peoples are getting attached towards e-commerce site because it provides customers direct to the manufactures removing the mediators hence at the best price. Customers are also finding e-commerce site as to get best bargains deals& snap deal is the latest success story of this type of successful...
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...multi-channel approach in order to provide increased convenience to the final consumer whilst taking advantage of the convergence of information technology. This multi-channel approach is also putting pressure on retailers to re-look at integrating the back office operations to provide seamless services and experience to their customers. In order to address the details of task required for the assignment, the report is organized as follows; Part A: section 1) Applying a standard approach of Structured Systems Analysis and Design to understand the case of Heelz and determine the appropriate solution; section 2); future considerations for Heelz and applying Strategic Systems Integration Planning, Section 3) Conclude by providing a summary of the critical aspect of the change Sally needs to consider as Heelz embarks on this journey. Part B section 4); A reflective summary drawing from the contribution of my class mates on the online forum for Units 4,5 and 6 – with specific reference to Open Source software and section 5); lists the references. Table of Contents: Abstract: 2 Table of Contents: 3 Part...
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...2011 E-commerce or Electronic Commerce known from some has become a part of our everyday lives. As the growth of World Wide Web grew, more and more businesses have gone live on the web. This growth has provided consumers with many retail choices to make the lives easier for the online community. Although it makes things easier for online consumers, companies that have chosen to be an online retailer realize that it has been and will continue to grow competitively which makes it a hostile environment. Along with trying to obtain new customers or members, attempting to retain existing one’s have been the challenge. To do so, these retailers need to understand their customers or their target of choice and their process towards a purchase, to ensure they are structured to serve their customers to the highest level. The paper being presented is to identify three behaviors inherent in e tailing. In the paper I will discuss the communications medium where the discussed behavior occurs. In the discussion I will also explain how each medium enables e-commerce. This paper will show analysis of each behavior using the communication process, which will break it down with the purpose, sender, receiver, message, environment, noise, technology, and feedback. Finally a sample persuasive message aimed at a virtual audience will be developed and included in this paper. When a consumer begins to look for a product or service on the Internet, there are many factors taken into...
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...intent. My competition may be slow to adopt new technologies; giving my business the opportunity to excel. The threats that may be a concern are also a weak economy. The developments in technology could change the clothing market beyond our ability to adapt and larger competitors could destroy our chances in the clothing industry. The advantages that I anticipate would be the ability to run my business from virtually anywhere, lower overheads, cheaper start up costs, growth potential is at my discretion and establishing worldwide presence. The disadvantages would be the low barriers for anyone to copy your business model and compete with you. Sectoral limitations would mean the lack of growth and potential downfall of your efforts and costly e-business solutions for optimization and state of the art security that...
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...Q1. Some of the most innovative HR developments are in the area of live online training (LOT) using __________ or other online meeting software. D a. CIM b. TUN c. VIS d. WebEx Q2. An effective technology for e-training and e-learning is __________, which uses computer graphic displays that the user can adjust during the decision-making process to see the results of an intervention. D a. LOT b. flash c. WebEx d. visual interactive simulation (VIS), Q3. Cash flow projection is the process of identifying the financing of assets, including software, that need to be acquired or developed. It includes comparing alternatives or evaluating buy-versus-lease options. B a. True b. False Q4. Why are the three levels of management and decision making often modeled as a pyramid? . C a. To show the importance of senior management decision making on the organization. b. To show the importance of the decisions made at each management level. c. To show the hierarchy of the management levels. Q5. A leading sales automation software is __________, which is especially helpful to small businesses, enabling them to rapidly increase sales and growth. D a. Speedpass.com b. SoftwarePlus c. PriceMaster Plus d. Salesforce.com Q6. Generally speaking, why do organizations automate TPS data entry as much as possible? D a. To reduce labor costs b. To be able to capture online data c. For competitive...
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...marks • Part B: three case analyses worth a total of 50 marks Part A: Short-Answer Questions (50 marks total) Your answer to each question should be one or two paragraphs long. Each question is worth a total of five marks. 1. What types of e-payment systems should B2C merchants support? 2. Describe the major issues in fraudulent orders perpetrated against online merchants. What measures and solutions should be implemented to combat these issues? 3. What are digital certificates? What role do they play in ensuring secure communications? 4. What is PKI? Why is it important in e-commerce? 5. What is intellectual property? Why is the copyright of materials on the Internet an important issue? 6. What factors and trends will help e-commerce succeed in the future? 7. Why is jurisdiction considered a major legal issue and challenge in e-commerce? Support your answer with examples. 8. Identify the major technical challenges companies face when choosing to pursue an m-commerce strategy. 9. What precautions and measures should home users employ to secure their computers from spyware, hackers, and other online threats and risks? 10. What key crucial factors determine the success of electronic payment methods? Part B: Case Analyses (50 marks total) Each analysis should be from two to three paragraphs in length and should not exceed one page. Case 1 (15 marks) The Canadian government has legislated the Personal Information...
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...Final Research Assignment Effectiveness of Web-Based Information Systems Kevin Siegmann IS 6110 Fall 2012 1. Introduction: Information Systems (IS) have become crucial for organizations to survive in today’s technology-focused environment. Increasing amounts of resources are invested in IS infrastructures in organizations to give better services and to produce better value products. This boost brings the question of how much those systems add value to the business or to the organization compared to their investment. A recent survey (McKinsey, 2008) has reported that the huge sums invested in information technologies (IT) have not really served organizations’ business strategies as effectively as expected. Therefore, there is a need to justify IS expenditure by examining its contribution to achieving organizational goals. For a website to be effective it has to be of the highest quality possible. A website that is not well designed or well executed will only reflect poorly on the small or medium sized business or professional individual it represents. Having a website that looks unprofessional is worse than having no website at all. A professionally designed, developed and executed website should be overall attractive to its target market and should provide visitors with full functionality that meets all their requirements with easy and user friendly navigation. Because of the advances in Internet and IT, many IS systems turned into web-based information...
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...Classact the competitive advantage that can be gained by implementing IS and IT strategies within the organisation. Specifically this report will be discussing about supply chain management, customer relationship management and E-commerce as three very innovative solutions that are very crucial for the continued existence and increased profitability of Classact. We will be discussing on how other organisations who have implemented customer relationship management, supply chain management and E-commerce have been able to forge ahead of their competitors, increase their profits and maintain that same one to one relationship with the customers. Finally recommendations have been made as to how Classact can forge ahead of their competitors instead of falling prey to bankruptcy by lagging behind in IS and IT innovation. Today it has become critical for businesses to adopt e-commerce in order to gain a competitive advantage and meet customer needs. It's biggest advantage being the accessibility to customers, suppliers and buyers all over the world by the medium of Internet and various networks. It has also resulted in cost reduction in areas like marketing, processing and storage of information. It has proven to be increase efficiency of the business. E-commerce works in collaboration with another crucial area for businesses 'Supply Chain Management'. 'Supply Chain' is an entire chain of facilities and various distribution channels facilitated for a whole network of businesses to be...
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...analytical An analytical framework for evaluating e-commerce business models and strategies Chung-Shing Lee The author Chung-Shing Lee is Director of Electronic Commerce Resource Center and an Assistant Professor of Information Systems and Technology Management in the School of Business at Pacific Lutheran University, Tacoma, Washington, USA. Keywords Internet, Economy, Innovation, Strategy Abstract Electronic commerce or business is more than just another way to sustain or enhance existing business practices. Rather, e-commerce is a paradigm shift. It is a ``disruptive’’ innovation that is radically changing the traditional way of doing business. The industry is moving so fast because it operates under totally different principles and work rules in the digital economy. A general rule in e-commerce is that there is no simple prescription and almost no such thing as an established business or revenue model for companies even within the same industry. Under such conditions, an analytical framework is needed to assist e-commerce planners and strategic managers in assessing the critical success factors when formulating e-commerce business models and strategies. This research develops an analytical framework based on the theories of transaction costs and switching costs. Both demand-side and supply-side economies of scale and scope are also applied to the development of this framework. In addition, e-commerce revenue models and strategies are also discussed. Based on the analytical...
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...An analytical framework for evaluating e-commerce business models and strategies Chung-Shing Lee The author Chung-Shing Lee is Director of Electronic Commerce Resource Center and an Assistant Professor of Information Systems and Technology Management in the School of Business at Pacific Lutheran University, Tacoma, Washington, USA. Keywords Internet, Economy, Innovation, Strategy Abstract Electronic commerce or business is more than just another way to sustain or enhance existing business practices. Rather, e-commerce is a paradigm shift. It is a ``disruptive’’ innovation that is radically changing the traditional way of doing business. The industry is moving so fast because it operates under totally different principles and work rules in the digital economy. A general rule in e-commerce is that there is no simple prescription and almost no such thing as an established business or revenue model for companies even within the same industry. Under such conditions, an analytical framework is needed to assist e-commerce planners and strategic managers in assessing the critical success factors when formulating e-commerce business models and strategies. This research develops an analytical framework based on the theories of transaction costs and switching costs. Both demand-side and supply-side economies of scale and scope are also applied to the development of this framework. In addition, e-commerce revenue models and strategies are also discussed. Based...
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...Yuming Jiang How electronic commerce effect on marketing Saint Joseph’s College Yuming Jiang How electronic commerce effect on marketing Saint Joseph’s College How Electronic Commerce Effect on Marketing The past five years, the global marketing strategy has undergone enormous changes, which there are many factors. They include: changes in consumer demand, population movements, changes in the ecological environment, financial investment direction and other factors. This article I will focus on the impact of the rise of e-commerce play a leading role in the development of science and technology and advances led to the marketing of the marketing process of change and change. With the rapid development of information technology, especially the Internet popularization and application of e-commerce it is widely used in various fields of human society, while e-commerce is the inevitable product of technological progress. But also inevitably lead to changes in the traditional business model and corporate structure, and have a profound impact on the traditional marketing model, especially in the last five years. Network broke through the space-time industrial society, has shaken the business and marketing presence in the past the foundation. How to deal with change, how to meet the challenges in a changing, enterprises now need to seize the opportunity to seriously think about. Human society is in a technology transition, the information explosion and today's era of rapidly...
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