...India – A Cultural Profile for Business by Brian Moore MBAA 604 International Management and Aviation Policy Embry-Riddle Aeronautical University Daytona Beach, Florida March 6, 2011 Table of Contents ABSTRACT 3 INTRODUCTION 4 DISCUSSION 5 Country Background 5 Business Culture 7 Comparison to American Business Culture 12 Tips for Conducting Business with Indians 15 CONCLUSION 16 REFERENCES 17 ABSTRACT Two of the fastest growing economies in the world today are China and India. Many organizations are taking their operations global and these two countries provide plenty of attractive opportunities to both increase business prospects and enhance current operations. However, as attractive as moving into a foreign country may be, there are many potential pitfalls that must be carefully considered by management before taking the plunge. Of critical importance is the country’s culture and its impact on daily life, expectations and behaviors. This is particularly important in terms of business customs and norms, and an understanding and appreciation of these considerations can make or break a company’s attempt to globalize. This paper will focus on the country of India and will provide a cultural profile for the country. The discussion will begin by providing background information regarding the country, its people and history. Profiles...
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...BUS383 Managing Global Business Essay 1 Executive Summary: Using Lenovo as an international business, discuss the impact & role of culture in its business activities in different economies such as the United States & China in terms of political, economic, social & ethical factors. 2 Table of Contents Executive Summary:..............................................................................................................................2 Introduction...........................................................................................................................................4 Conducting Business Internationally..................................................................................................5 Impact & Role of Culture...................................................................................................................7 Difference between Western & Eastern cultures...............................................................................8 Lenovo in China / Eastern Culture....................................................................................................10 Lenovo in USA / Western Culture....................................................................................................12 Current Affairs.................................................................................................................................13 Conclusion:............................................
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...global market space. Especially India is establishing itself as economic center and is rapidly becoming the new global economic superpowers. An understanding of local culture and how it affect Western leadership practices and behavior is key in order to become a successful leader, as Western enterprises continues to establish themselves into these emerging markets. In the very same way as enterprises from emerging markets need to understand the local culture when they establish themselves in Western countries. The aim of this report is to investigate what cultural factors/dimension that affect leadership in the context of multi countries as well as to investigate behavioral styles and practices leaders operating in India and see how Western leadership theories are relevant to these set up. Introduction In today’s world we have emerged from the industrial age, into the information age where knowledge is our most valuable assets. The rapid technological development that have enabled this information age is also affecting the pace at which change is happening in the world. The pace of change is rapidly increasing and in order for organizations to be successful they need to keep up with this pace (Schwarz & Brock, 1998). In a recent business leader review with more than 400 senior executives around the world, forty-one percentages believed that new players from emerging markets will be the main development that will have impact on the business over the coming five years (Accenture...
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...this phrase is often used in business. The physical location is a key factor in determining whether a business will succeed, or fail. A few questions potential business owners have to answer are: Is location important for the success of my business, and what type of location is best for my business? Many business owners have to contemplate whether, or not, going overseas is the best fit for the product, or service, they plan on providing. When embarking into new territory, there is much uncertainty, and there are many risks associated. Before developing a presence in an international market, business owners must understand the culture, customs, and the risks related with the foreign market. There are many factors that can affect location decisions. However, selecting a location is becoming more challenging due to the increase in globalization in the workplace. Many firms consider embarking in business ventures outside their home country. Location decisions are not just within national borders, but surpass over international borders. There are key factors in achieving competitive advantage in foreign markets. Some key factors that should be considered before engaging in international business are: • Political risks and values • Economic issues: exchange rates and currency risks • Cultural issues One major factor that business owners must consider when conducting business in another country is political stability. The biggest mistake a business owner can make is underestimating...
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...The Effect of Offshoring on Business Charles Taylor ISTM 5002 Communication Skills for Today’s Information Technology Leader 2819 Admirals Walk Drive East Orange Park, FL. 32073 Telephone: 904-269-1336 Email:ctaylor108@capellauniversity.edu Instructor: Susan Duff Introduction Offshoring also known as offshoring outsourcing is a term which came to use more than a decade ago to describe a practice among companies located in the United States of contracting with companies outside of the US borders to perform services which could have been provided by in-house employees. In today’s globalized world outsourcings are used by companies as a means to lower labor cost and increase profits. This practice is not something new, before the internet and before business decided to globalize outsourcing for them was contacting a local temporary employment agency. Now in the 21st century a great majority of US companies has outsourced their call centers to India and other third world countries in an effort to reduce operation cost. The question is has offshoring improved customer service or hampered customer service. The biggest disadvantage with offshoring is loss of knowledge, cultural issues, potential security issues, language barrier, finding qualified personnel, local infrastructure, control and flexibility offered by local law and greater effort for knowledge transfer and process setup. Analysis India call centers help US companies cut overhead costs by decreasing...
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...Nova Southeastern University H. Wayne Huizenga School of Business and Entrepreneurship MGT 5012– Twenty First Century Management Practices Date of Submission: March 17, 2013 Title of Assignment: Managing Cultural Diversity Syllabus: MGT 5012- 21st Mgmt Practices 26 Over the years, the workforce has grown to have diverse groups of people working together. Diversity is defined as the differences or dissimilarities among people. These differences can be age, gender, race, ethnicity, religion, sexual orientation, education, experience, and any characteristic used to distinguish between people. (Jones, 2011) To understand the present, a look at the history of diversity in the workplace will be discussed. I will research and discuss the cultural diversity and how managers today have evolved over the years to learn how to handle it. I will discuss certain steps that managers can take to effectively manage the diversity in their workplace. I will look into the business etiquette and protocol of countries like the United States, Mexico, and Japan. I will also look into where these countries fall on Hofstede’s model of national culture. I will also discuss why it’s important for mangers to learn about a culture they are not familiar with when doing business to make sure they don’t offend the other person or company. History of Diversity in the Workplace The workforce slowly changed after World War II as a growing number of minority groups began to speak up and demand...
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...INTRODUCTION Global outsourcing of information technology is a phenomenal business strategy for most countries all over the world, especially the developed. Companies within these states have limited development areas and resources to erect facilities that will maintain all levels of products and services development within the state, hence the aspect of offshore mergers. Various reasons as (Carmel &Nicholson 2005) identifies are as a result of cost reduction strategies due to easy and cheap transit of information and other related products. Edgell, Meister and Stamp (2008, p. 174) argue that, rise of outsourcing is based on cost benefits since most business operations operate on cutting cost of production to realize mass turnover. More so, the technological advancements that are realized as time progresses enhances the move to collaborate with other companies to offer manpower and skills aligned with corporate policies and standard of quality expected. The approach implemented by management determines the effectiveness of its decisions such that planning the whole initiative inclusive of proper funding and monitoring the business results for success (Willcocks 2010). To realize cost reduction, relationships must be developed and maintained first, since a good business relationship is the root of success for any business client and the partner (Weeks & Feeny 2011); therefore cost instills the urge of outsourcing while relationship development offers a conducive environment...
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...International Dimensions in Organizational Behavior | Cross-Cultural Communication INTRODUCTION "We didn't all come over on the same ship, but we're all in the same boat." – Bernard Baruch, American financier and statesman. The Internet and modern technology have opened up new marketplaces that allow us to promote our businesses to new geographic locations and cultures. And given that it can now be as easy to work with people remotely as it is to work face-to-face, cross-cultural communication is increasingly the new norm. For those of us who are native English-speakers, it is fortunate that English seems to be the language that people use if they want to reach the widest possible audience. However, even for native English speakers, cross-cultural communication can be an issue: Just witness the mutual incomprehension that can sometimes arise between people from different English-speaking countries. In this new world, good cross-cultural communication is a must. BARRIERS TO EFFECTIVE CROSS-CULTURAL COMMUNICATION Obviously, not all individuals acculturate similarly. Some find the daily challenges of responding to another culture to be too stressful and overwhelming. If possible, such individuals will choose to return to their cultural origin; if they cannot do so, various kinds of maladaptive adjustments, or even mental illness, can occur. People misunderstand each other for a wide variety of reasons, and these misunderstandings can occur between people who are culturally...
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...NTRODUCTION Global outsourcing of information technology is a phenomenal business strategy for most countries all over the world, especially the developed. Companies within these states have limited development areas and resources to erect facilities that will maintain all levels of products and services development within the state, hence the aspect of offshore mergers. Various reasons as (Carmel &Nicholson 2005) identifies are as a result of cost reduction strategies due to easy and cheap transit of information and other related products. Edgell, Meister and Stamp (2008, p. 174) argue that, rise of outsourcing is based on cost benefits since most business operations operate on cutting cost of production to realize mass turnover. More so, the technological advancements that are realized as time progresses enhances the move to collaborate with other companies to offer manpower and skills aligned with corporate policies and standard of quality expected. The approach implemented by management determines the effectiveness of its decisions such that planning the whole initiative inclusive of proper funding and monitoring the business results for success (Willcocks 2010). To realize cost reduction, relationships must be developed and maintained first, since a good business relationship is the root of success for any business client and the partner (Weeks & Feeny 2011); therefore cost instills the urge of outsourcing while relationship development offers a conducive environment...
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...Global Strategy Assignment Lenora Lubega Anthony Danielle Abstract page What types of modifications in terms of "go global act local" must be made in order to have a successful product launch? The XYZ Corporation wants to help you provide quality healthcare for the senior citizens of India. We believe in the dignity of individuals and will work untiringly to uphold these seasoned persons. The terms for healthcare facilities (‘hospital’ and ‘nursing home’) are seemingly interchangeable, since the laws governing their registration and/or services are drawn from the same forms. We would suggest modifications for your practices to merge with the local culture, in order to exhibit good faith, and to gain the trust of your clients. One group of laws we adhere to is HIPAA. Absolutely the minimum amount of people needs access to the medical records of patients. We don’t ask about the race of our residents. We take them as they come. The main qualification for entrance is ability to pay. We do know that there are still unspoken racial boundaries, but for the most part, there aren’t any. In India, however, there still remains a class separation system of individuals called the ‘caste’. While filling out application forms, there is a space given for the applicant to fill in the caste status. This could prove troublesome, since we believe in everyone’s equality. We would state that we have a policy of inclusion and take everyone, regardless of caste. We would be introducing...
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...ADITYA KUMAR DASH BTM 2nd Stage Bangalore, Karnataka India – 560076 adi.k.dash@gmail.com +91‐9620936796 Summary of Skills Business Analyst with People Management Skills, Customer Relationship Management and expertise in Software project development and management in Agile methodology • Over 5 years of experience in gathering requirements for software application development projects • Eliciting requirements using interviews, document analysis, requirements workshops, site visits, product related descriptions, use cases, scenarios, business analysis, and task & workflow analysis. • Delivering IT Solutions involving requirement analysis and management, project scope definition, implementation and testing of applications built for Windows, Mobile devices and Web in internet/intranet infrastructure • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user needs from the required system • Proficient in documenting business requirements in Agile methodology, creating Functional specifications, User Interface design, Use Case Modeling, Process flows and reviewing Test Case document • Expertise in Software Development Lifecycle (SDLC) management and Business to Business (B2B) integration concepts • Proficient at Scrum model & processes and Agile methodologies...
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...Environmental Factors The intent of this paper is to examine the environmental factors that affect global and domestic marketing decisions at PepsiCo and any company that operates in both domestic and global environments. Environmental factors such as economic interdependence, demographics, infrastructure, cultural conflicts, technology, social responsibility, political systems, and laws, such as The Foreign Corrupt Practices Act influence marketing strategy. The intent of this paper is to show how PepsiCo adapts its marketing strategy for global operations at its company. Economic Interdependence Global economic interdependence creates partnerships among businesses and is an environmental factor that affects the marketing of products internationally. Economic interdependence strengthens companies and allows companies like PepsiCo to expand to unchartered markets. To improve free trade, and reduce conflict, several trade and anti-trust laws impact global marketing strategy. Companies are dependent upon each other, by means of supplies, goods, labor, and other services. Developing a marketing strategy involves developing relationships with foreign nations and government agencies. Global economic interdependence has allowed many companies, in addition to PepsiCo to expand and market its products globally while offering something of value to the nations in which they operate. Demographics and Physical Infrastructure Demographics are important to PepsiCo for market segmentation...
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...Napoli has been charged with creating a new division of Schindler in India. In addition to creating a new subsidiary and new low-cost elevator strategy in India, Napoli also has the added challenges of incorporating essentially three cultures (Italian, Swiss, and Indian) (Bartlett, C., Fagan, P., Yoshino, M. 2006). It is difficult to know Napoli’s level of adaptation to Swiss culture, so I will consider him to be Italian, and thus discuss his interactions with both Swiss and Indian culture. In the below case study analysis I will analyze various cultural assumptions within Italian, Swiss, and Indian cultures and provide Napoli with a specific action plan to incorporate the cultures successfully, gain true consensus among managers, provide insight on strategy deployment and advise him on whether he should share the situation with Luc Bonnard. Cause and Problem Analysis In the below section, I will analyze key assumptions of the three national cultures and discuss strategy deployment. These assumptions include the relationship with nature, nature of truth and reality, controlling vs. adapting strategy, relationships with people, time, language and communication. Assumption 1: Relationship with Nature Italy’s relationship with nature is very different from that of Switzerland and India. Italian culture lends the idea that situations can be controlled by regulations and rules, whereas Switzerland and India have a culture that denotes fewer rules and regulations (Barsoux,...
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...Pablo Marchelo International Business – MGT455 09/07/2012 Strong multinationals seem less healthy than successful companies that stick closer to home. Today because of powerful and affordable technology, the internet, increase access to information on conducting business and the growing interdependence of the world economy have render global communication easier and made it possible for companies of all sizes to compete and engage in international business. Going global has many benefits such as increase sales and profit, make up to the decline sales in the domestic market, extend product life, improve competition, lower manufacturing and product costs, raise quality and become more customer oriented. At the same time it comes with challenges with people, productivity, marketing, securing finance, logistical and economical conditions. Beginning in 1940, McDonald Corporation was the world Fast Food restaurant selling hamburgers, chicken, French Fries, milkshakes and soft drinks. Now, “McDonald Corporation is the leading global foodservice retailer with more than 33,500 local restaurants serving nearly 68 million people in 119 countries each day” (www. Mcdonalds.com). Also United Parcel Service of America Inc. (UPS) has helped businesses worldwide in providing value added services such as pickup and delivery options, delivery notification, and special handling to meet companies shipping needs (www.ups.com). McDonald’s corporation based it business model on international franchising...
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...331050001/T.14 | 7 | ELIA MBWILE | 331050050/T.14 | 8 | EDWIN NGAILO | 3310500…./T.14 | 9 | MIJA KANJU | 3310500…../T.14 | 10 | GEOFREY MARTIN | 331050054/T.14 | TOPIC: International Marketing Research SUBMISSION DATE: 14TH MAY 2015 1.0 INTRODUCTION OF INTERNATIONAL MARKETING RESEARCH Businesses preparing to compete in the 21st century are increasingly confronted with the task of crafting strategies that anticipate and respond to the rapid pace of change in global markets. As a result, their information needs are changing and becoming ever more complex and diverse. Timely, relevant information is essential to provide an adequate basis for day-to-day decision-making as well to chart the firms path in an increasingly fast paced, turbulent and competitive environment. Information needs are changing in both developed and developing countries. Established markets in industrialized countries are becoming more geographically integrated as direct vertical links and information flows are established between customers, retailers and suppliers. As a result, there is a growing need to conduct research spanning country boundaries, in order to identify regional or global market segments, or to examine opportunities for integrating and better co-ordinating strategies across national boundaries. At the same time, speed in collection and interpretation of results from multiple and geographically diverse sources become imperative in order...
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