...| Current Trends in Business Communication | | | Hector A De Lara | COM285 | | Current Trends in Business Communication Business communication is essential for the proper function of current businesses out there. In my work place, which is a national bank, many of business communications are used daily. From the time we arrive at the bank, all tellers, bankers and management staff is required to log into their computers and communicate accordingly. The management staff has to communicate to higher management teams while the tellers and bankers report to the stores management after revising daily sale goals and any read alerts or daily requirements such as tests or random duties. This is where technology comes into play. It is very important for us to use new technology to keep track of all of the customer’s information. It is also very useful for helping our customers with their questions and concerns about their accounts or other relationships with the bank such as locating the proper safety deposit box or simply providing the correct information on how to obtain a mortgage loan. By using this technology we are focusing on the customer needs and providing exceptional service for our customers. The importance of the service we provide is overlooked by upper management and is enforced by having random customer surveys. The way the banking business operates is definitely as a team. The influence of having diversity in the team also helps the business by providing...
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...Current Trends in Business communication Current Trends in Business communication Communication is key in every aspect of life, whether it be with our spouse, partner, kids, parents, friends, or co-workers. But, in the world of business, communication plays a vital role in its everyday life. “Communication is the way people get their point across and their work done (Locker & Kenzler 2008).” If a business does not have effective communication then the business will end up losing thousands, millions or even billions of dollars. The lack of communication will also cause production to decrease and wasted time. In essence, without communication a business cannot run smoothly. In every business no matter how small or how big, communication is essential to be successful. Currently working for the State of California communication is important in completing your day to day tasks. Working in an accounting office communication is of the utmost importance because you are dealing with someone’s money. We constantly have to keep vendors happy and supply them with payment status. Constant communication with the fiscal analysis unit is needed at all times in order to ensure the proper department is charged for specific items purchased. Certain businesses have priority in getting paid and if communication lacks then they don’t get paid on time, which can cost the State of California anywhere from one dollar to thousands of dollars. My job description is basically to pay specific...
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...Running Head: Business Communication Trends Business Communication Trends COM/285 - University of Phoenix Professor Shonda Meadows December 14, 2013 Business Communication Trends The telephone, email, reports, fax machine, and online forms, can all be forms of business communication. However, we can not limit it to only these forms. Business communication is a wide area. So what is communication? My basic understanding of what communication means is any two-way communication. For example, if I text my wife, and she understands the message, but don’t text back, the communication is not successful. On the other hand, if she text back “okay” this is consider communication. Following this paper will begin with a description of current trends in business communication. Further the roles business communication played in my day to day activities at work will be discussed, along with an explanation of how it helps me manage my daily work activities. The paper will conclude with a discussion of the different trends I’ve seen in my previous workplace, and the types of messages resulting from these trends. Describes current trends in business communication Because technology has increased from that when I grew up, business communication has also changed. Growing up, I remember my mom always stating she had a board meeting at the school board and they had a secretary that would send out all the memo’s for these meetings. Now-a-days, my wife has...
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...BUSINESS COMMUNICATION TRENDS Business Communication Trends Lorren Rodriguez COM 285 Kathleen Ives November 17, 2011 Business Communication Trends Good communication in business is crucial to the individual’s success and to the business’ success. Current trends in business communication include social-networking tools, personal digital assistants (PDAs), and video conferencing (Locker & Kienzler, 2008). Business communications play a vital role in a person’s day-to-day activities at work. Business communications help an individual manage his or her daily work activities by allowing the individual to keep in constant communication with employees and clients. The trends that have been seen in the current workplace include the use of e-mail, video conferences and PDA’s. The message types that resulted from these trends are e-mails, instant messages, and text messages. Success in the workplace is dependent on the individual’s ability to communicate with his or her employer and clients. Current Trends in Business Communication Current trends in business communication include social-networking tools, personal digital assistants (PDAs), and video conferencing. These trends are some of the most popular workplace devices that improve productivity (Locker & Kienzler, 2008). Social-networking sites like MySpace, Facebook, and Twitter are becoming very popular networking sites for business. “These networking sites allow users to post a profile, blog, or useful links...
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...Business Communication Trends Melissa McKitterick Com 285 February 7, 2011 Shelby Frutchey Business communication is important in the business world because business depends on communication. Communication is one of the top qualities that are looked for in college graduates. Communication verbal, nonverbal, and written reaches audiences in both internal and external settings. In this paper the following things will be addressed what role business communication play in day-to-day activties at work, How does business communication help manage daily work activities. What trends have been seen at my current job and what message types result form these trends Communication is a requirement in all areas of the business world. Communication is how people transfer information to one another. People must plan, motivate, provide services and products, persuade and bill customers through communication. Communication is used to build working relationships. These tasks would be impossible to complete without communication. Verbal communication uses words and examples are face-to-face, phone conversations, informal meetings, text messaging, blogs, websites, email messaging, memos, presentations, letters, and reports (Locker & Kienzler, 2008). Nonverbal communication does mot use words and examples are pictures, computer graphics, and company logs (Locker & Kienzler, 2008). Communication is used to solve problems, deliver information, and provide feedback (Locker & Kienzler...
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...Business Communication Trends Communication is an essential component for a business to be successful. Without a good line of communication mistakes will be made that could cost the company wasted time, wasted effort, lost goodwill, and legal issues (Locker & Kienzler, 2008). Business communication is continually changing to keep up with technological advances. The 10 current business trends affecting business communication today are: Technology changes, including information overload and data security versus privacy; a focus on quality and customer’ needs; entrepreneurship; teamwork; diversity; globalization and outsourcing; legal and ethical concerns; balancing work and family; job flexibility; and the rapid rate of change (Locker & Kienzler, 2008). I personally have witnessed several of these trends in my current workplace. I currently am a full-time medical assistant in a physicians’ office. The current business trends I have noticed while working in the medical field are: Technology, teamwork, and diversity. Technology plays a huge role in my day-to-day work activities. I communicate with my coworkers using instant messaging through network on a software program. We communicate with the physician using the landline, our cell phones, and through emails when he is away from the office. When communicating in an online setting, depicting the correct tone is important in order to convey a comprehensible message. Teamwork is another trend that is...
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...Business Communications Trend Tiffany Binford, Com 285 University of Phoenix Cassandra Molavrh November 19, 2009 Business Communications Trend New trends in technology are reinventing the business of communications. Businesses owners no longer have to wait until the next business day to communicate with employees to have an unplanned meeting. Technology has enabled many businesses to operate from remote locations near and far. Several new ways of communicating have become available to businesses and corporations to make the business more functional. The roles that business communications play in each day activities and how it helps manage daily work activities will be discussed as well as the trends in the current and previous workplace, and the message types that resulted from those trends. Business communications play an important role in every day activities by keeping communication available at all times. Being able to communicate effectively in a work environment is essential to the employees as well as the customer. An employee or manager should be able to get his or her point across as in person the same way in a meeting face-to-face. With the new technology such as Internet, PDAs, E-mail, and cellular phones communications as become less stressful. In a workplace e-mails are often used as a way of communicating to a number of people without requiring a face-to-face meeting. With...
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...Business Communication Trends Paper Derek Phillips COM/285 27 March 12 Stella Kalfas “Effective communication is 20% what you know and 80% how you feel about what you know.” Jim Rohn This quote is a great example of how business communication works. Business communication comes in all forms, but it isn’t all about what you know. Some forms of business communication or verbal, and non verbal. Business communication plays a great role in my day to day activities at work. My job as a military liaison is to travel throughout the Midwest and speak to military service members about their educational goals. In addition to that, I call and follow up with all of the service members who request more information about their specific situations. Business communication is the biggest part of my day to day activities at work. Business communication helps me manage my daily work activities because business communication can consist of phone calls, emails, and verbal communication. My professional email account helps me manage verbal conversations that I had with someone. In my position I speak with hundreds of people a week and I ask a lot of them to email me. This allows me to have a record of our conversation and to properly follow up with them if needed. On the other hand, I have a lot of phone conversations with people and this allows me to manage a lot of business contacts on a daily basis. In my current workplace...
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...Business Communication Trends Paper Introduction to Business Communication COM285 Linda K. Begley October 18, 2010 Business Communication Trends Paper In today’s world “communication takes many forms: face-to-face or phone conversations, informal meetings, presentations, e-mail messages, letters, memos, reports, blogs, text messaging, and Web sites” (Locker & Kienzler, 2008, p. 5). Verizon Wireless uses most of these forms of communication to conduct business throughout all the departments. In the area sales operations department my team uses various method to communicate with the headquarters, regions team, and area leadership. In this paper I will discuss the how my team uses old and new communication methods offered within the company to manage their day-to-day work activities. Roles in day-to-day activities at work I manage a team of four and they oversee the retail sales operation for the west area, which consist of Southern California, Northern California, Pacific Northwest w/Hawaii, Mountain, and Southwest regions. As part of the teams daily requirements, they are to communication with each of the regional teams and be a liaison for the area with headquarter in New Jersey. The team major operation consist of retail policy and procedures, customer experience, warranty programs, customer retail self service option, and liaison between the regions with headquarter, marketing, finance, and customer service. The team uses e-mail, conference calls, adhoc meetings...
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...What role does business communication play in your day-to-day work activities? The role that business communications play in my day-to-day work activities is it shows me how important communication is. That role is important because we have to have many types of communications to be successful. In order to run our business, communication play the most important role so that we know who is doing what. Communication with just anyone is not as important as it is to take or make a business call and handle it on a professional level. How does it help you manage your daily activities? Communication helps to manage my daily activities simply by letting anyone who needs to know, where I am at and what I am doing. Communications also allows me to set up any necessary appointment; personally as well as for our business. Communication with companies tells me what jobs need to be done and which truck to send out for that job. In addition to any business, the telephone handles all business calls that any business has to take care of daily. Scheduling of business calls and appointments is simplified by communication. What trends have you seen in your current or previous workplace? The trends that I see in my current workplace is simplicity. My husband get the call to tell him what job site to show of for, we decide which truck needs to be there. We then call our driver to send him or her to the job site. Without communication, this would be impossible to accomplish. The more...
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...Business Communication Trends Simone N. Gary COM/285 August 30, 2010 Gary Smith Business Communication Trends Communication plays a very important role in an organization. In fact, it is said to be the life wire of the organization. Nothing in the universe, human or otherwise, that does not communicate; though the means of communication may be very different. Communication is an essential component for a business to be successful. “Without a good line of communication mistakes will be made that could cost the company wasted time, wasted effort, lost goodwill, and legal issues” (Locker & Kienzler, 2008). New discoveries within the technological world are made every day. These changes are causing businesses to upgrade quickly and adjust to the new technology. One of the major changes is communication. Businesses are now communicating though social-networking tools, portable media players, personal digital assistants (PDAs), and cell phones. Communication helps me manage daily activities. I am employed as a financial coordinator for Fresenius Medical Care. Upon my arrival at work I set up my computer with needed programs to assist my patients. My position requires that I travel to several facilities within Texas on a daily basis, so my employer communicates with me via email, instant messenger, or my company cell phone. Without these lines of communication within my company, I would not have access to vital information to perform my job. “The...
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...Business Communication Trends Communication is the exchange and flow of information and ideas from one person to another it involves a sender with idea, information [ (Butler, 2011) ]. Communication is a big part of a business it is what makes a business doing well. Communication is the key part in business and in today’s world there are a lot of new treads that are helping businesses with communication. There are many new technology trends that businesses use to help them stay in contact with their employees when they are out of the office. In this paper will see how communication plays in my day-today activities at work. How does it help me manage my daily work activities. I will discuss the current trends in business communication. I will explain what trends I have seen in my Current and previous workplaces. The role that business communication plays in my day-today activities at work are sometimes challenging we have so many different ways to communicate which can be verbal, non- verbal and written. There are many tools that are used to communication with co-works throughout the day from Email, Microsoft office communicator, Phone, Work orders and faxes. Modern day technology trends help with scheduling communicating better with each other wither you are on the field or in the office all day. It helps me to keep my daily work activities up to date by making sure that I get reminders regarding appointments or if I have staff meeting by a click away. Communication also helps...
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...Business Communications Trends Paper Eric Mackey COM/285 University of Phoenix July 12, 2010 Donnetta Webb Business Communications Trends Communication is one of the most important cornerstones to operating a successful business and is vital to long-term success when working with people. Many successful businesses build a communications infrastructure within their company and continually monitor and upgrade these systems to foster productivity and profitability. I am fortunate to work for a company that sees the value in effective communication and is striving to meet the demands of it’s customers, both internal and external. The Walmart that I work for today is so drastically different from the company I started working for 13 years ago, and it’s commitment to communication and execution have changed the way I process and communicate information. Effective communication plays an extremely important role in my day-to-day activities as an Operations Manager for a Walmart Supercenter. I rely heavily on communication via e-mail, as this has quickly become the preferred vehicle for sending and receiving key information. One of the most important daily tasks in my routine is to read and respond to emails. After reading important emails, I then can prioritize my daily tasks. Another important communication tool that I use daily are team meetings. Each morning I meet with my supervisors to discuss information on the store’s opportunities and what direction...
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...Business Communication Trends Paper COM/285 11 July 2011 Pamela Lemons Business Communication Trends Paper When determining a company’s longevity an important factor to look at is communication. Communication is a means of transmitting the thoughts, ideas and exchange of information from one person to another. Any organization or company that intends to be successful will need to use various forms of communication among their subordinates and coworkers. Communication is a must in any organization or company from the highest of titles to the entry level or lowest of titles. Trends that affect communication in businesses today are technology changes, focus on quality and customer needs, entrepreneurship, teamwork, diversity, globalization and outsourcing, legal and ethical concerns, the balancing of work and family, flexibility of the job, and a rapid rate of change (Locker & Kienzler, 2008 ). These trends as well as the role of business communication will be discussed further in this paper. Business communication plays a major role in the day to day activities in any company or organization. In my line of work I have to communicate with people from all works of life daily. In the salon I have to basically sell myself to the client that I am capable of doing whatever the service that they expect me to do to make them look and feel their best. This is done by face to face consultations that consist of me asking the client questions about themselves and what they would...
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...Communication in business is essential. It is essential for productivity, relaying information, employee morale, getting and giving feedback. The ways that businesses choose to communicate have followed many trends throughout the years. Advancements in technology are a large contributor to the changes in business communication. Companies are hard pressed to stay current with their available communication systems. Business communication plays a very important role in my day-to-day activities at work. I receive questions and requests for assistance through my email every day and prioritize each project, request, and issue resolution request for each coworker. As I work through each request, I communicate with other software vendors and help desks to solve or answer their issue. I often have to create guides with written instructions to be distributed to the staff to communicate new procedures or policies. Without effective communication to the staff, they would not be aware of changes in billing procedures, which would directly affect every aspect of our company. Technology is a huge trend in communication in business. E-mail is a main component of that communication. E-mail is vital for my job; I often say I wouldn’t have anything to do without e-mail. Most companies use this system for communicating in between employees, especially in large corporations. I consistently have to email my department with regulatory updates and changes with our billing system using email notifications...
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