...by mean of comprehensive system of care which points out the most appropriate and least restrictive setting to deliver the highest level of functioning. There should also be continuity of care within the state and between the public and private sectors. The ranges of these services within the system must respond to the needs of the individual consumers and the population served. Interoperability means the ability of health information systems to work together within and across organizational boundaries in order to advance the effective delivery of healthcare for individuals and communities. For Human services provider, the ability is critical to meeting objectives. Interoperability affects care delivery, continuity of care, and the ability to share information with patients for patient engagement. For the Administration for children and families, the three methods of interoperability would probably be information sharing/exchanging, improve service delivery, and provide better outcomes for children and families. The National Information Exchange Model (NIEM) Human Services (HS) Domain was established by the...
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...WHO IS BETWEEN YOU AND YOUR CUSTOMERS? NO ONE The Analysis of Dell Computer and its use of Information Systems in CUT THROAT PC Industry Simon T. Lau Table of Contents Analysis Paper Objective Section I : Industry Analysis : The Personal Computer Industry A. Personal Computer (PC) Industry Profile B. Porter Competitive Model for PC Industry Structure Analysis C. Business Strategy Model and Representative Business Strategies D. Globalization of the Industry E. Importance of the Information Technology to the Industry Section II : Company Perspective : Dell Computer in the PC Industry A. Business Leaders and Company Profile B. Competitive Strategy Statement C. Dell Computer Financial and Market Performance D. Significance of Information Systems at Dell Computer E. Strengths and Weaknesses of Dell Computer Section III : Structured Analysis of Information Systems at Dell Computer A. Strategic Option Generator B. Roles, Roles and Relationships C. Redefine and/or Define D. Significance of Telecommunications E. Success Factor Profile Section IV : Final Analysis – The Success of Dell Computer in the PC Industry A. Success of Business Strategy and Information Systems Use to Day B. Is Dell Computer effectively positioned themselves for the Future? Bibliography Three Outstanding Articles Analysis Paper Objective The objective of...
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...This report is based on the company known as Wiggle which is the UK’s no 1 online cycle and Tri- sports retailer This report introduces wiggle company with a brief description of its history. The literature review of the report is about the supply chain and value chain of the business. The literature review describes about the supply chain and how the information technology affects the supply chain of the business. It also deals with the current strategy of wiggle and how the strategy is achieved with the future plans. In addition the report helps to find out the affiliation of wiggle to other companies and the advantages of the affiliation model. Table of Contents: 1. Introduction: 3 1.1 Aim: 3 1.2. Objectives: 3 2. Literature review: 4 2.1. Information Technology and Supply chain: 4 2.1.1. Impact of Information technology on purchase: 4 2.1.2. Impact of Information Technology on Operation: 5 2.1.3. Impact of Information Technology on Logistic: 5 2.1.4. Impact of Information Technology on Customer relationship: 5 2.1.5. Impact of Information Technology on Firm: 5 2.2. Value chain: 6 2.3. Business models: 6 2.4. Strategy of wiggle: 7 2.5. Affiliation of wiggle: 7 3. Conclusion: 9 4. Bibliography: 10 1. Introduction: The history of wiggle can be traced from the small independent shop called butler cycle which was established in 1920s.According to wiggle website (2013) Mitch Dall took the property of butler cycles located at highland road in...
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...Maung Aung IS – 535 Study Guide Answers 1. Why Information Systems so important? Information Systems are not just technology, it is also a business perspectives. Information Systems are a foundation for conducting business today. Information Systems are essential tools for helping organizations operate in a global economy. Many companies are trying to become more competitive and efficient by transforming themselves into digital firms where nearly all core business processes and relationships with customers, suppliers, and employees are digitally enable. Businesses today use information systems to achieve six major objectives: Operational excellence, new products, services, and business models; customer/supplier intimacy; improved decision making; competitive advantage; and day to day survival. 2. What are the features of an organization? All modern organizations have certain characteristics. They are bureaucracies with clearcut divisions of labor and specialization. Organizations arrange specialists in a hierarchy of authority in which everyone is accountable to someone and authority is limited to specific actions governed by abstract rules to procedures Organizations try to hire and promote employees on the basis of technical qualifications and professionalism. The organization is devoted to the principle of efficiency: maximizing output using limited inputs. Other features of organizations include their business processes, organizational culture,...
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...in 1997, and the stock split for the sixth time in 1998. Much of this success is due to management principles and a vision that we describe here. First we provide some background information on the company, and we describe the management principals and philosophies we think make Dell a success. Finally, we describe Dell using the lens of a Zero Time organization. Company Background Many know the story of Michael Dell, his college-based business of building personal computers with available parts, and his build to order strategy. Founded in 1984 as PC’s Limited, the name was officially changed worldwide to Dell Computer Corporation when the first stock offering took place, in June 1988. Other key turning points, according to Michael Dell, were in 1986, when Dell first went outside the US to Europe and hit $50 million in sales; 1989, when the company when from last to first place in their industry on the management of their inventory; and 1993 when the concept of segmenting took shape and allowed the management to regain control of customers. At the core of Dell’s business was the build-to-order strategy. Customers ordered PCs directly, and their order was routed through a credit check, then directly to the manufacturing floor. The order was then built, tested, and shipped to the customer, who received it 5-7 days after placing their order. This strategy afforded Dell some impressive...
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...F21EC E-COMMERCE TECHNOLOGY Coursework 2 Report on Business Model Classification for eBusiness Name: Vasileios Papapathanasiou Student Number: H00204955 Question 1 Since the 1990s, many different Business Models for eBusiness have been suggested by various authors. According to Hayes and Finnegan(2005), Timmers(1999) has classified the Business Models in eleven different categories. In this report, seven of these categories will be investigated and supported with real Business examples, in order to get a clear view of the characteristics of each category. One of the most famous business-to-consumer (B2C) models is the e-shop. An e-shop is the electronic presence of a shop or a company. It is used to promote the services or the products which are offered by a company over the Web. Also, in most of the cases, an e-shop allows customers to buy these products and pay for them online without the need to go to the shop directly. This business model can be beneficial for the company, by attracting more customers from all over the world which can increase the sales and eventually the profit, and by having lower costs for advertisement and human resources. From the customers point of view, purchasing goods from an e-shop can be advantageous, because the prices are at the most circumstances lower , in comparison with the traditional shop, and it can be made from the comfort of their own home. In addition, an e-shop is accessible 24 hours per day-365 days per year, which...
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...analytical An analytical framework for evaluating e-commerce business models and strategies Chung-Shing Lee The author Chung-Shing Lee is Director of Electronic Commerce Resource Center and an Assistant Professor of Information Systems and Technology Management in the School of Business at Pacific Lutheran University, Tacoma, Washington, USA. Keywords Internet, Economy, Innovation, Strategy Abstract Electronic commerce or business is more than just another way to sustain or enhance existing business practices. Rather, e-commerce is a paradigm shift. It is a ``disruptive’’ innovation that is radically changing the traditional way of doing business. The industry is moving so fast because it operates under totally different principles and work rules in the digital economy. A general rule in e-commerce is that there is no simple prescription and almost no such thing as an established business or revenue model for companies even within the same industry. Under such conditions, an analytical framework is needed to assist e-commerce planners and strategic managers in assessing the critical success factors when formulating e-commerce business models and strategies. This research develops an analytical framework based on the theories of transaction costs and switching costs. Both demand-side and supply-side economies of scale and scope are also applied to the development of this framework. In addition, e-commerce revenue models and strategies are also discussed. Based on the analytical framework...
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...The Information Society, 16:5–21, 2000 Copyright ° c 2000 Taylor & Francis 0197-2243/00 $12.00 + .00 Re ning and Extending the Business Model With Information Technology: Dell Computer Corporation Kenneth L. Kraemer, Jason Dedrick, and Sandra Yamashiro Center for Research on Information Technology and Organizations (CRITO), Graduate School of Management, and Department of Information and Computer Science, University of California, Irvine, Irvine, California, USA Keywords The exceptional performance of Dell Computer in recent years illustratesan innovative response to a fundamental competitive factor in the personal computer industry—the value of time. This article shows how Dell’s strategies of direct sales and build-to-order production have proven successful in minimizing inventory and bringing new products to market quickly, enabling it to increase market share and achieve high returns on investment. The Dell case illustrates how one business model may have inherent advantages under particular market conditions, but it also shows the importance of execution in exploiting those advantages. In particular, Dell’s use of information technology (IT) has been vital to executing both elements of its business model—direct sales and build-to-order—and provides valuable insights into how IT can be applied to achieve speed and exibility in an industry in which time is critical. Many of the insights gained from this case can be applied more generally to other time-dependent industries...
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...analytical framework for evaluating e-commerce business models and strategies Chung-Shing Lee The author Chung-Shing Lee is Director of Electronic Commerce Resource Center and an Assistant Professor of Information Systems and Technology Management in the School of Business at Pacific Lutheran University, Tacoma, Washington, USA. Keywords Internet, Economy, Innovation, Strategy Abstract Electronic commerce or business is more than just another way to sustain or enhance existing business practices. Rather, e-commerce is a paradigm shift. It is a ``disruptive’’ innovation that is radically changing the traditional way of doing business. The industry is moving so fast because it operates under totally different principles and work rules in the digital economy. A general rule in e-commerce is that there is no simple prescription and almost no such thing as an established business or revenue model for companies even within the same industry. Under such conditions, an analytical framework is needed to assist e-commerce planners and strategic managers in assessing the critical success factors when formulating e-commerce business models and strategies. This research develops an analytical framework based on the theories of transaction costs and switching costs. Both demand-side and supply-side economies of scale and scope are also applied to the development of this framework. In addition, e-commerce revenue models and strategies are also discussed. Based on the analytical...
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...Chapter 1 The revolution is just beginning E-Commerce: Use of Internet and web to transact business securely and privately. Commerce * Commerce is the exchange of items of value between persons or companies * Any exchange of money for a product, service or information is considered a transaction of commerce * Commerce is the branch of business. It is concerned with the exchange of goods & services. It includes all those activities, which directly or indirectly facilitate that exchange. E-Business Digital enablement of transaction and processes system within a firm, involving information system under firm’s control. Functions of Business Research & Development, HRM, Sales & Distribution and Marketing. Difference Between E-Commerce and E-Business E-Commerce E-Business 1. E-Commerce covers outward facing E-Commerce covers internal processes such process that touch customers, suppliers as Production, inventory management, and external partners. product development, risk management, finance, knowledge management and human ...
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...0965944 Information Systems A consultancy report of Aalsmeer Flower Auction. Submitted to Ian Durling. Submitted by 0965944. Words 2919. 0965944 Contents 1.0 Introduction 1.1 Information Technology and Information Systems 1.2 Organisation chart of Aalsmeer Flower Auction 1.3 Business Environment 1.4 Swot Analysis of Aalsmeer Flower Auction 1.5 Pest Analysis of Aalsmeer Flower Auction 1.6 Porters Five Force Analysis 1.7 The Value Chain 1.8 Enterprise Application Architecture 2.0 Design Methodology 3.0 Dimensions of Information Systems 4.0 Conclusion 0965944 1 1.Introduction Aalsmeer Flower Auction, located in the Netherlands is the biggest flower auction of the world. It offers global growers, wholesalers and exporters a central place for the buying and selling of floricultural products with a range of marketing channels, facilities for growers, buyers and logistics. Every phase of the trade of flowers is managed in the Netherlands, pricing, packaging, distribution and quality control. Most of the flowers come from the Netherlands also Spain, Israel and Kenya among others. (Boonstra A & Van Dantzig,06 pg2). This has made AFA a prominent link in the International Chain of the flower auction market. New developments in the auction market has threatened the comfortable position of AFA. E-Networks the emergence of alternative electronically driven flower markets. Mergers and acquisition among...
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...geographic information systems (GIS): ArcInfo. Listening to its customers, investing in new technology and aligning it to real customer needs were key factors that contributed to ESRI becoming world’s leading vendor of GIS in terms of revenue, market share and innovation. Here, ESRI had a successful business market process in which effort was put in understanding its customers’ needs (market sense), and creating (managing market offerings) as well as delivering value (sustaining customer relationship). However, with the arise of the desktop GIS, a new type of GIS users emerged. Their demands were different than the traditional GIS users because they didn’t need specialized, hard-to-use software. In terms of Anderson and Narus (2004), ESRI needed to understand the value of these new customers (market sense), in order to anticipate on this ‘new demands’ (crafting market strategy and in the end, gaining customers). This led to the launch of desktop GIS technologies (new offering realization). Along with the adoption of the Internet into the world of GIS, ESRI re-engineered its entire product line into a “platform”, called ArcGIS. Google and Microsoft challenged the market segment by investing in virtual globes. Now being available for free for the mass and with the upcoming success of (collaborative) Web 2.0 technologies, virtual globes became extremely popular. Because Volunteered Geographic Information (VGI) is based on unverified observations or assertions, the information is generally...
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...strong marketing performance for dell than it ever had been. This paper takes an overview of Dell’s supply chain and strategies used in supply development. Generally, three sections are involved in the analyses which are build-to-customer strategy, direct sale model and IT system. Build-to-customer strategy’s purpose is to give quick responsiveness from supplier to end of users to apply the customer diversification demands. Meanwhile combine with stronger IT system, information is highly sharing without enormous unnecessary intermediaries. Under the great execution of direct to sale model, JIT standard inventory control is obtained and supply efficiency is approved to handle the delivery time limit set Dell. SWOT analyze as the power tool to distinguish a company current situation. The result distinctively shows that despite the advantage of cost, there are still many opportunities as untapped market for Dell to exploit. But no matter how unpredictable the future would be. Right now the consequence is obviously that Dell’s supply chain is very successful and providing both efficiency and flexibility for customers. Content 1. Background/Introduction 4 2. Methodology 4 3. Theoretical framework 4 4.1 direct sale model 4 4.2 build-to-customer strategy 5 4.3 IT-system 7 4.4 Integrated approaches 8 4. Results/ Finding 9 5....
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...organizations do managers need to know about to build and use information systems successfully? What is the impact of information systems on organizations? Define an organization and compare the technical definition of organizations with the behavioral definition. Students can make use of Figures 3–2 and Figure 3–3 in answering this question. The technical definition defines an organization as a stable, formal social structure that takes resources from the environment and processes them to produce outputs. This definition of an organization focuses on three elements: Capital, labor, and production and products for consumption. The technical definition also implies that organizations are more stable than an informal group, are formal legal entities, and are social structures. The behavioral definition states that an organization is a collection of rights, privileges, obligations, and responsibilities that are delicately balanced over a period of time through conflict and conflict resolution. This definition highlights the people within the organization, their ways of working, and their relationships. The technical definition shows us how a firm combines capital, labor, and information technology. The behavioral definition examines how information technology impacts the inner workings of the organization. Identify and describe the features of organizations that help explain differences in organizations’ use of information systems. Common features for organizations include: Routines...
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...contribution that institutional theory can make to understanding the success of marketing practices. Based on institutional theory, we argue that the effectiveness of marketing practices decreases when firms are motivated to adopt such practices under the influence of institutional pressures originating in firms’ environments. However, alignment between a practice and a firm’s marketing strategy may buffer against these negative effects. We apply these insights to the case of customer relationship management (CRM). CRM is considered an important way to enhance customer loyalty and firm performance, but it has also been criticized for being expensive and for not living up to expectations. Empirical data from 107 organizations confirm that, in general, adopting CRM for mimetic motives is likely to result in fewer customer insights as a result of using this practice. Our study suggests that institutional theory has much to offer to the investigation of the effectiveness of marketing practices. Keywords Customer relationship management . Institutional theory . Mimetic motives . Adoption . Marketing practices B. Hillebrand (*) Institute for Management Research, Radboud University Nijmegen, Nijmegen, Netherlands e-mail: b.hillebrand@fm.ru.nl J. J. Nijholt Rotterdam School of Management, Erasmus University, Rotterdam, Netherlands E. J. Nijssen Industrial Engineering & Innovation Sciences, Eindhoven University of Technology, Eindhoven, Netherlands Introduction Institutional theory posits...
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