...Britanie Baker Decision Making Analysis Summary April 27, 2015 MGT/230 Ronald Sprague Decision Making Analysis Summary “The business executive is by profession a decision maker. Uncertainty is his opponent. Overcoming it is his mission” John McDonald. This statement is the best description for Anne Mulcahy. CEO of Xerox, Anne Mulcahy, is a very successful CEO who started her made her way up the corporate latter starting in sales. Anne Mulcahy was dedicated to the success of Xerox, and had to make difficult decisions in order to make the company see growth in profits again. In order to fulfill her vision of the success of Xerox she had to sell divisions, and lay off employees. All though these were tough decisions to make Anne had to do what was necessary to save Xerox from bankruptcy. Ms. Mulcahy cut a billion in cost in her first year as CEO. She also made the executive decision to put money into new technology as a way of reinventing Xerox. During week two Learning Team A had to answer questions based on this information. Learning Team A discussed how Xerox embraced characteristics of taking risk, and characteristics of managerial decisions. Throughout the discussion it was clear that most of the team members in Learning Team A agreed that Xerox embraced risk taking. The reason for this is that Xerox was on the verge of falling into bankruptcy. In order to save the company Anne Mulcahy had to cut, terminate positions, and sell divisions in order to...
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...Decision Making Analysis Shon Kele MGT/230 August 28 2015 Steve Brennan Decision Making Analysis In every organization there is a golden goose. There is a hidden talent that most times is over looked and the potential of that individual is never unleashed. But there are a few that gets past with the vision of someone seeing potential, passion, and pride. Anne M. Mulcahy, was just the person Xerox was looking for. Potential, Passion, and Pride From reviewing the video in this week’s lesson, Anne Mulcahy was a sister of a brother whom worked for Xerox and thought it would be a great opportunity for his sister to work there. She did just that, and like everyone else would have to start from the bottom. An English Major who started off in Sales has worked her way up the cooperate ladder and was definitely making a name for herself. She became the head of human resources where I believe is an amazing place to work. I mean what better way to learn about the company and the people behind the scenes. Soon afterwards she developed a desktop printer division. Lastly, the final stepping stone was a former CEO by the name Paul Allaire, saw great things in Anne Mulcahy and requested she be put into company president positon and a molding tool for a shot at CEO. Making a difference Paul Allaire, saw so much potential in Anne Mulcahy, he appointed her President of Xerox where she worked a few years and soon became CEO. While at CEO, she had a few situations...
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...Decision Making Analysis Discussion Summary MGT/230 09/07/2015 Decision Making Analysis Discussion When Ann Mulcahy became the CEO of Xerox she was born into an environment full of conflict and strife. Inheriting a disastrous mess and the company drowning in debt, she had to make bold, decisive decisions that took the company away from its’ entrenched way of doing things. Conflict was definitely one of the characteristics of management that Mulcahy dealt with when she became the acting CEO of Xerox. Mulcahy had been with the company for thirty years and had held various positions in human resources, sales, and was the creator and leader of a desk jet printer division. In the video it says that Mulcahy considered the people of Xerox to be her family. This fact must have taken a heavy toll when she needed to make decisions about cutting costs and restructuring the company. Within the first year of Mulcahy taking over she cut one billion in costs, and included in that one billion was the deskjet printer division that she herself created. Job elimination was certainly part of Mulcahy’s plan to reduce costs, the source material does not specify whether or not employees were repurposed to different divisions or if many were subject to straight layoffs or if it was a combination of the two. It was fortunate that Mulcahy had a wealth of knowledge of how different departments operated before she became CEO. Having a from the ground up background with the company undoubtedly gave...
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...Customer Interview Assignment – Magazine Purchase Decision-Making Process Demographics Gender | Male | Rough income level : upper middle | Age | 37 | for this study: low = less than $20K, lower middle = $20-50K, upper middle= $50-100K, high = $100K | Marital Status | Married | | Target Market Fit A magazine subscription that included online access to current and archived article | Low | A magazine subscription that included access to articles on a reading device (i.e. Kindle, iPad) | Low | One-off, on demand purchases of magazine issues on a reading device (i.e. Kindle, iPad) | Low | DMP Description: Customer Decision Making Process (DMP) is really a very complicated process. Different customer will show difference expression during the process. The objective of this survey is to find out how customers make decision when they want to purchase magazines. Based on my interview and the DMP mode, analysis of this customer is as below: Life part: The internal fact to impact on this customer’s choice is this customer loves to know every single thing about fashion. Apparently, he is not satisfied by only searching data through internet. He wants to hold real magazine on his hand to enjoy the knowing process about information. That is why he likes to buy several magazines each month. The fact, he knows his needs very well, gives meaning, purpose and relevance to what he do. The external fact on this part is this customer connects to fashion industry closely...
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...Decision Making Analysis Discussion Summary MGT/230 Management Theory and Practice Ruby Williams December 14, 2015 Instructor: Delinda Denslow * I agree with Valerie’s decision making findings of the Xerox video, because she(Valerie) stated that Anne Mulcahy had to make one of the hardest decisions of shutting down one of the divisions she created to cut costs on the company’s behalf. * I also agreed with my team member, Valerie for the findings in the video that Anne Mulchy climbed the ladder of success within the company from saleswoman to CEO, and that was recognized as a she-ro. * I agreed with another one of my team members, John, for his findings of decision making of the Xerox Company’s CEO, Anne Mulchy, stating how one decision the company made may have made the difference in going bankrupt, and emerging from the company’s rough times. * John also stated his findings to the team from the video that, Anne Mulcahy’s leadership skills played an important part in keeping the company afloat. * I, Ruby, talked about her findings of decision making within the company stating how Xerox made the right decision in appointing Anne Mulchy, CEO, and then nominating her for the position to be the one to generate new ideas for the company on the company’s behalf to keep the company from being bankrupt. The company also saw her determination skills, expertise, and managerial skills to promote and generate ideas that were in the best interest of the...
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...The Military Decision Making Process SGT Cameron Tyler ALC Class 166-16 ABSTRACT The Military Decision Making Process (MDMP) is a planning method to help Command, staff and subordinates accomplish a mission. The MDMP, is made up of seven critical steps that must be followed to ensure the best success of a mission in a given environment, but each step may be revisited as many times as necessary to accomplish the mission. A full and competent understanding of the MDMP is critical to ensure the correct determination and all considerations for an operations order (OPORD) have been utilized and a complete understanding of the mission is achieved. While there is no set time for the MDMP process, it is critical that all aspects of a mission have...
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...Decision - Making Case Study Analysis HCS/514 Managing in Today’s Health Care Organizations August 28, 2015 Introduction The Agency for Healthcare Research and Quality (AHRQ) produced a set of developmental tools to aid decision makers in discovering and interpreting evidence related decisions. These developmental tools are to promote the use of evidence-based management within a health care setting. The informed decision toolbox was created to help merge the gap between evidence based research and decision making within an organization (Crump & Spurgeon, n.d.). These tools consist of six steps that will guide managers and decision makers in constructing well informed decisions. The steps are composed of; framing the question behind the decision, finding sources of information, assessing the accuracy of information, assessing the applicability of the information, assessing the actionability of the information and determining if the information is adequate are used by managers to consider if the decision they are making is well informed (Young, 2002). Framing Questions and Locating Sources By framing the question behind the decision, a manager must first identify what the decision is and then determine what information must be obtained in order to make a well informed decision. To properly make a well informed decision, a manager must frame a question that will properly translate what research must be conducted to begin research. The questions will be used...
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...Decisions Making Analysis Discussion Summary Maceline Michaud MGT230 July 6, 2015 Kathleen Dominick Decisions Making Analysis Discussion Summary To make a decision, you must face the reality of the current situation. Anne Mulcahy had to do so for Xerox when she step in as a CEO. Xerox was facing a possible bankruptcy and Mulcahy dove in to help the company rebuild again. Mulcahy had a vision and it was to keep the corporate culture intact. It was not an easy task as decisions had to be made. Clearly the CEO used the different stages of decision making to help Xerox to rebuild again without having to file bankruptcy. The stages of decision making are identifying and diagnosing the problem, generating alternative solutions, evaluating alternatives, making the choice, implementing the decision and evaluating the decision. Anne Mulcahy identified and diagnosed the problem of Xerox, which was expenses were too high, the profit margins were simply too low to return to profitability and the company had a debt of $18 billion. Bankruptcy was never a solution for the company and Mulcahy stated George (2008), “Bankruptcy is never a win” (para. 4). Generating and evaluating alternative solutions for Xerox was the key to rebuilding. Anne Mulcahy confronted the infrastructure by selling off pieces of Fuji Xerox, the company’s crown jewel and farmed out manufacturing to Flextronics. She also eliminate 28,000 jobs and billions in expenses which were...
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...Decision-Making Case Study Analysis Tara Thompson HCS/514 September 27, 2015 Steven Bonnell Decision-Making Case Study Analysis The healthcare industry is one of the largest industries in the country. As the healthcare industry continues to evolve, it continues to undergo many changes. Technology and medical advancements are two of the biggest changes that are consistent. The economy has its ups and downs and continues to change as well. As the economy changes, healthcare cost rises which can have an impact on many organizations. The many organizations either had to move, down sized, lay off staff or close. The Piedmont County Clinic has been struggling to stay in operation. Due to budget cuts the clinic has been affected tremendously. The Piedmont county clinic budget has been cut by 15%. The population that is mainly affected by the budget cuts are the Medicaid recipients. Medicaid recipients are affected in two ways, benefits are reduced and the services they receive at the clinic are reduced as well. The administration at Piedmont County Clinic are being forced to reduce or eliminate services that are provided to Medicaid recipients. In order for Piedmont County Clinic to continue to provide quality health care the administration has to address the budget cuts by either reducing or eliminating services that will unfortunately affect many Medicaid recipients. The Piedmont County Clinic has appointed a team of managers to plan and make decision...
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...Individual Ethical Decision-Making Analysis It doesn’t matter in any organization, opposed ethics and values will come into play sooner or later. Everybody has their own opinions; everybody has their own morals to chase. But, it is imperative to comprehend how to deal with people who have differing values and choices when conflicts occur. When you belong to a certain kind of branch of the government like the U.S. armed forces, the best result to deal with ethical decision making and values is follow a decision making process that follows standards of Integrity, Duty and Honor. PFC Alexander, a female Soldier of my squad, accomplished the awareness inventory which indicated that her ethical viewpoint stems from a conviction of obligation or duty. The inventory pointed out that PFC Alexander’s belief system is based on what a rational individual ought to morally do. This faith is also in line with the armed forces. The armed forces focal point is on what is right and morally right. The armed forces; also inspires a core sense of code of honor, value and integrity. The armed forces provide: structure and creates the guidelines that enlisted men follow. This structure is based on the significance of obligation, duty and integrity. PFC Alexander ethical style inventory signify that she thinks that all human beings have a right to individual as well as an individuality respect. The inventory also indicates that PFC Alexander does not consider in judgments that occur based...
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...Decision Making Analysis Discussion Summary MGT/230 November 2, 2015 Anne Mulcahy, former president, current CEO of Xerox, started out earning a degree in English from Marymount College in New York. Anne originally wanted to be an editor like her father. However, her older brother, who worked at Xerox, convinced her to join there instead. After years of dedicated work, she looked at her company like it was a family. Needless to say, this caused her to make some hard choices over the years. When it looked as if the company was going under. When the company was knocking on bankruptcy's door, then things got worse when the SEC began investigating accounting practices, which caused Xerox a fine of Ten million dollars. Action had to be taken and Anne stepped up to do so. She cut one billion dollars by cutting jobs and selling off divisions, and ending certain projects. This obviously was a hard decision to make. This company was a family to her, it was important to save it. Save the jobs of the entire company, but cutting only a portion. This includes the even shutting down the Deskjet printer division she started. With hard work, progressive thinking and decision-making, Anne was able to save the company through a risky gamble. She saw this company needed to change, she knew the best way was for a complete transformation. She sorted out the printers and functions nobody wanted, she started putting money into new technology, like color digital printing and consulting services...
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...Antron Davis MGT/230 Instructor: Robert Preble 01/19/2015 I and my teammates discussed about Xerox CEO: Anne Mulcahy. We talked about the tough decision faced by the CEO of Xerox, Anne Mulchany. We discussed about several striking moves that XEROX made beneath leadership of Mulcahy. She had to construct a lot of harsh decisions exactly out of the gate. A CEO throughout a crisis, constructs several decisions, a number of them turn wrong. While a number of decisions have unconstructive outcomes, Mulcahy believes you learn from them and construct improved choices subsequent time. When Mulcahy become the CEO in 2001, Xerox was tottering on the brink of bankruptcy of Chapter 11. The corporation had over $17 billion in debt and had accounted losses in all of the previous six years. A fresh reorganization of the sales force of company' had not gone as per to plan. Customers were sad and the financial system had started to weaken. Above all of that, Xerox established itself in the center of a extended inquiry by the Securities and Exchange Commission of accounting indecency in its unit of Mexico. Mulcahy is recognized for being a practical, extremely reachable leader with exceptional skills of communication. She made remarkable business and staff cuts. She brings in a new CFO. She met up with several customers. As well, she acquired her people centered on growth and turnaround, which she states is the work of leadership. Mulcahy and her team from the beginning formulated a bold...
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...Based on the different gender and different culture, people will make their consumer decision in different way. For an international business manager, he has to know where the most suitable place for the company’s production to go is and satisfied the consumers. Besides, I think this kind of decision-making style difference has to be considered seriously when doing the negotiation. During the negotiation both of the negotiators want to know what others want and try to give their feature companion the right thing in a highly-profit way. So it is considerably important to know what they actually want. I think both of the negotiators can see others as their customers, during the first stages of the negotiation, they can try them best to get know of them, to know their preference, to know what kind of purchase style they are using, so the negotiators can give a win-win price to each other. From the article, except the knowledge in the passage, I also learned how to compare two different things. I was thinking about if I want to know two different countries’ customers’ behavior, I don’t know how to do that and I was thinking to compare almost every part of the behavior while the author only compare the customers by dividing the customers with different country, different gender and just using CDs and handbag to learn the insight knowledge of the behavior. Although this method can only draw a basic conclusion about the topic and it has lots of limitation, this is the first step to...
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...country is governed. Many nations, however, follow the will of a dictator and are held hostage to the decisions of one or two individuals in a position of power. In certain situations, even liberal democratic countries may appear to be following the will of a small minority, rather than that of the citizens. Such situations might arise when the change of pace is too slow, the country is experiencing economic turmoil, or the leader genuinely feels he or she knows what is best for the country. The source presents the ideological perspective that citizens should be cautious of the decisions of those in positions...
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...Campus Crucible Campus Crucible is an R&D company that purchases inventions from campus-based researchers and companies who do not have the means or desire to further to develop them. Campus recruits its own scientific or engineering teams to develop the inventions for commercial use, and then sells or licences them to other companies. It is currently in negotiations to buy a new invention that could significantly reduce the energy consumption of traffic lights. The invention seems to be more promising than existing technologies aimed at doing the same thing, and if Campus can buy the invention and succeed in developing it, they could make a profit. Based on what Campus knows about the invention, it is 50% likely to have commercial potential (i.e. to be better than currently available competing technologies) and 50% likely to have no potential. The inventor is willing to sell it for €2 million. It will cost Campus a further €0.5 million to explore the commercial potential and then, if it does have potential, a further €1 million to develop the invention before selling it. If it has commercial potential they will be able to sell or licence it for €7.5 million. If the invention has no commercial potential, Campus will not be able to sell it at all but will only incur the purchase cost and the €0.5 million exploration costs, and not the €1m development costs. However, Campus could conduct preliminary testing on the invention before buying it, to get a better indication...
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