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Deere and Complex Parts Case Study

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Submitted By omgnoway
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JOHN DEERE AND COMPLEX PARTS INC.

I. Summary of Findings

Deere & Company is the global leading manufacturer for forestry and farm equipment, but also produces other equipment such as for construction, commercial and consumer. The company’s total assets amounted to over $34 billion, and thus proves that the company produces quality products patronized by plenty consumers. Deere & Company has been working with Complex Parts, Inc. for a very long time, which earns $3.5 million from the former. They have been working together for the past 10 years. Deere aims to be of world quality, with strong supplier relationships by the use of the Achieving Excellence Program (AEP). The program is an evaluation process regarding suppliers in the business, which results to stronger supplier relationships for better equipment quality in the long run.

The performance of Complex Parts gets good scores from the AEP, although is weak in some parts, such as responsiveness, which challenges Deere between choosing a new supplier or changing their standards in the program.

II. Background Information Deere & Company was founded by John Deere in 1837, and is headquartered in Moline, Illinois. They are the world’s leading manufacturer of farm and forestry equipment, and also produce construction, commercial and consumer equipment. Other products and services produced by Deere included equipment financing, power systems, special technologies and healthcare. In 2007, they conducted business in over 110 countries and employed approximately 47,000 people worldwide.

Complex Parts, Inc. supplied Deere with a key manufactured part requiring significant engineering input and testing for the past 10 years with annual sales to their Moline unit of approximately U.S. $3.5 million. Complex Parts provided all of Deere’s needs even when there were other suppliers

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