...below with explanations of how why they could be affected. Operations • The mail volume may increase due to the insured/provider submitting appeal letters and/or claims resubmission. Marketing • Increase in phone calls and emails from brokers/producers due to their increase of phone calls/emails from their client requesting a clearer explanation of the claim denial. • Increase of unhappy broker/producers once they determine IMG is not doing their due diligence in conducting an investigation before denying the claim. Call Center • Increase in phone...
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...Upon receiving a mother’s plea for his intercession with the archbishop of Canterbury in order to send her son tho the University, British moralist and author Samuel Johnson replies with a painstakingly polite letter designed to let her down, leaving no doubt as to his response, but to still preserve her sense of hope. His reply, writ June eighth 1762, convinces the mother that Johnson empathizes with her investment in her son’s education even though he lacks the ability and motivation to secure the patronage of the Archbishop for the woman’s son. Through the use of a variety of rhetorical devices, Johnson crafts a denial that leaves the mother with no delusions of receiving his aid. Johnson begins jos passage with a respectful tone, which he continues throughout. His first word, “madam,” indicates that...
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...her old age, readers later see that their first impression could be wrong. Because she is blinded by her pride and stubbornness, Granny is in a state of denial. Though she lies on her deathbed, she disaffirms her illness. She tells the doctor, “Get along now, take your schoolbooks and go. There’s nothing wrong with me” (Porter 77). She’s adamant that she is healthy and does not need a doctor. “Get along and doctor your sick” (Porter 78). Granny has gotten over the idea of death and does not wish to worry about it now (Porter 78). Though readers see her denial of sickness plainly, they later find that Granny is in denial of something much deeper: the worst moment of her life. Granny was jilted by the love of her life (George) on their wedding day 60 years before this short story takes place. Granny has convinced herself that she has moved past the pain and pursued a good life without George. “Find him and be sure to tell him I forgot him” (Porter 81). Granny eventually married John and “...was given back everything [George] took away and more” (Porter 81). She had a husband that loved her, multiple children, and a good house. By worldly terms, she has lived successfully. But Granny has never truly moved past the pain of George’s rejection. The readers can see her unresolved feelings by the fact that she saved George’s letters after all of these years (Blake). Though Granny has tried to keep from thinking of George since that fateful day, he now consumes her thoughts in her dying...
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...PROGRESS NOTES GROUP SESSION Group therapy Type of Group: ____________________________________ Primary Counselor _________________ |CLIENT NAME: james casal |DATE: 5/19/2011 | |GROUP TOPIC: denial |DURATION: 60 min | Functional Areas Addressed: Alcohol/Drug History Employment Communicable Disease Social/Leisure/Spirituality Family/Significant Other(s) Tobacco Use Activities of Daily Living Legal Involvement Mental/Emotional Health Education/Vocation Medical Health Gambling Housing Military History Other (describe) _______ _____________________ Client Participation: Active/Eager Supportive Attentive Resistant Disruptive |Counselor Comments on Client Participation: | | | | ...
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...Cascella September 1, 2014 ENG/125 Judy Williams The Death of a Salesman by Arthur Miller Reaction Paper- Fiction: Drama The Death of a Salesman tells the story of Willy Loman’s last day. The entire story addresses Willy’s inability to change or accept responsibility for the mistakes he made. He is unable to acknowledge that he is an average man in America living an average life. Even with the love and support from friends and loved ones, he still feels an immense amount of regret about decisions he made in the past and spends a large amount of time retreating into the past and reliving moments where he felt successful. The three themes within the play are denial, contradiction, and the desire to live the “American Dream” by being liked and successful. Denial is portrayed in many of the characters. Willy is in denial about the amount of success he has achieved as a salesman. He is unable to accept the fact that he is nothing but a mediocre salesman and even has to take out a loan from his friend in order to pay his bills. Later in the story Happy begins to display some of the very same characteristics that Willy does. He is seen to exaggerate his job position in order to appear more successful than he is, leading to a fight with Biff. Willy makes several statements about how “easy” it is to live the American Dream and even makes the statement “Certain men just don’t get started till later in life. Like Thomas Edison, I think. Or B.F. Goodrich. One of them was deaf (Act 1)”...
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...Aratrika Das ENG 104 August 26, Tuesday 2014 What implication does denial have in our understanding of the world? “Ignorance is Bliss!!” In this chapter “Silencing”, from his book, A Language Older Than Words, Derrick Jensen seeks to understand the barbarity that humans inflict upon each other as well as the world in which they live. He fails to understand the fact that “if our behaviour is not making us happy, why do we act this way“ (15)? Jensen uses the help of terms such as Denial and Silencing in order to answer this question. We can safely interpret from the essay that in this particular context, silencing and denial coexist and more often act as synonyms. Therefore, the fact that denial is not explicitly mentioned in Jensen’s essay does not mean that he is ignoring it. Although we shall be looking at what denial is and how understanding it helps the author in answering his central question, the primary aim of this paper is to look at the implications denial has in our understanding of the world. This is so because if there were no implications of denial, other questions of what it is or why it occurs could be rendered completely pointless. According to Oxford English Dictionary, Denial is defined as “asserting (of anything ) to be untrue or untenable”. Jensen talks of three forms of denial in his essay. The first form mentioned is self-denial or in this context, the victim’s denial. Jensen’s own experience with childhood abuse by the hands of his father...
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...Managing Grief and Culture Bharati Mukherjee’s short story “The Management of Grief” acts as a powerful response to the Air India Flight bombing on which many Indo-Canadian passengers were killed. “Management of Grief” focuses on an Indian community residing in Toronto as they deal with the aftermath of the tragic event. The characters are presented with a guideline for the stages of grief and are pressured to follow it: first denial, depression, acceptance, and finally reconstruction. Since the guideline goes against Indian culture each character in the story struggles to confront two different identities presented by separate cultures when forced to deal with death and grief. The narrative of this story is told from the conscience of Indo-Canadian woman Shaila Bhave as she struggles to deal with the loss of her husband and two sons. The opening pages set the tone of community, a strong value in Indian culture as Shaila’s home is filled with various neighbours and families making Indian tea, as well as a representative from the Indo-Canadian Society. All of whom join together with the intention and hope of aiding the victims’ families in their grieving. To further emphasize the strong sense of community, Shaila reflects on the day Kusum and her family moved in across the street. Upon moving, the new family invited the neighbourhood into their home for a housewarming party where they prepared traditional Indian cuisine while their daughter performed a dance. Shaila reflected...
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...situation and, by the 1980s, the Change Curve was a firm fixture in change management circles. The curve, and its associated emotions, can be used to predict how performance is likely to be affected by the announcement and subsequent implementation of a significant change. The Change Curve The original five stages of grief – denial, anger, bargaining, depression and acceptance – have adapted over the years. There are numerous versions of the curve in existence. However, the majority of them are consistent in their use of the following basic emotions, which are often grouped into three distinct transitional stages. Stage 1 – Shock and denial The first reaction to change is usually shock. This initial shock, while frequently short lived, can result in a temporary slow down and loss of productivity. Performance tends to dip sharply, individuals who are normally clear and decisive seek more guidance and reassurance, and agreed deadlines can be missed. The shock is often due to: lack of information fear of the unknown fear of looking stupid or doing something wrong After the initial shock has passed, it is common for individuals to experience denial. At this point focus tends to remain in the past. There’s likely to be a feeling that as everything was OK as it was, why does there need to be a...
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...12 ‘night, Mother, Interpretation of mise en scene Joseph Liardi HUMN428 - De Vry University April 14, 2012 Joe, your analysis is very thorough with good attention to detail, and your focus on the psychology at play adds depth and insight. Clearly, you put a lot of time and attention into your study of this play. Terrific job! 200 points 12 ‘night, Mother, Interpretation of mise en scene Joseph Liardi HUMN428 - De Vry University April 14, 2012 Joe, your analysis is very thorough with good attention to detail, and your focus on the psychology at play adds depth and insight. Clearly, you put a lot of time and attention into your study of this play. Terrific job! 200 points ‘night, Mother, Interpretation of mise en scene Marsha Norman was born in Kentucky in 1947. A child who was isolated from the world by her family’s religious norms found comfort in playing the piano, reading books and playing with her imaginary friend called Bettering. Isolation and loneliness of life is something that is familiar to this play wright and is found in her many works such as “The Secret Garden” and “Getting Out”. Marsha Norman’s imaginary friend Bettering can be seen as a metaphor that compares her own relationships with her family, particularly her mother, and the feelings of alienation she felt as a child and her desire to be in control and better her life. (Yes, fascinating name she chose for her imaginary friend! Children can be so wise) Her own childhood...
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...Riederer uses humor to humanize the narrator. It is not uncommon for people to cope with horrible accidents by joking about it. In fact, just the third sentence in, the narrator gives the reader a hint of humor immediately after the bus ran her over, “It is easy to be calm because I cannot really have been run over by a bus” (Riederer 2). The reader then sympathizes with the narrator because of all the ways to get hurt, being run over by a bus is seen as pretty funny and a little pathetic. It’s understandable that the narrator would also think that her situation is unfortunate, but still funny. When the narrator is being treated in the ER, she’s still in an incredible amount of pain, “…a beady-eyed nurse says that she put morphine into the...
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...Revised Essay #1 People live in denial every day and some people live in a state of denial every day of their lives. One fictional character that lives in such denial is Emily Grierson in William Faulkner’s short story, “A Rose for Emily.” With Emily, Faulkner provides us with a woman unable and unwilling to accept the changing of time and the dangers involved with such behavior. Emily’s denial can be seen in the fact that she lives in a town that is progressing while she still lives in an era before the Civil War. Emily is also a product of her environment, which depends heavily on her father and how he relates to her. In a sense, he is the primary reason that she becomes a woman of solitude. While her father may be a large part of why Emily is the way she is, Emily cannot escape blame. She lives in complete denial of her father’s death for three days. In addition, she lives in denial of Homer’s true feelings for her entire life. Emily is a woman that cannot accept change and would rather deny the real world around her than face the truth. Emily proves that denial can be a strong force in anyone’s life. By looking at Emily Grierson's past and comparing it to her present, we can understand that she did not change with the times. This is important because I believe Faulkner’s biggest emphasis was Emily’s state of denial. One important technique Faulkner utilizes to emphasize Emily’s denial to accept change is the narrator’s shift between past and present. The present...
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...and are specific to each individual. There is no prescribed order, nor does everyone go through all the stages. There is no posted timeline for grief that states you should be at this stage at this point and time. These stages are to help us form and identify what we may be feeling. Denial, anger, bargaining, depression and acceptance are a part of the framework that makes up our learning to live without the one we lost. With these stages comes the knowledge that help in making us better equipped to cope with life and loss. Denial This first stage of grieving helps us to survive the loss. In this stage, the world becomes meaningless and overwhelming. Life makes no sense. We are in a state of shock and denial. We go numb. We wonder how we can go on, if we can go on, why we should go on. We try to find a way to simply get through each day. Denial and shock help us to cope and make survival possible. Denial helps us to pace our feelings of grief. There is a grace in denial. It is nature’s way of letting in only as much as we can handle. As you accept the reality of the loss and start to ask yourself questions, you are unknowingly beginning the healing process. You are becoming stronger, and the denial is beginning to fade. But as you proceed, all the feelings you were denying begin to surface. Anger Anger is a necessary stage of the healing process. Be willing to feel your anger, even though it may seem endless. The more you truly feel it, the more it will begin to dissipate...
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...Case study By Kevin Whelan Axia College of University of Phoenix PSY 210 Dean Marzofka January 11, 2011 Final Project: Case Study What are the causes of stress in Michael’s or Jennifer’s life? How is stress affecting Michael’s or Jennifer’s health? I chose to analyze the second case study, Michael the airline pilot, as I am in the same line of work, (aviation), I hope to be able to relate to the subjects symptoms, behaviors and anxieties and be able to relate positive and practical analysis and possible recommendations for coping with the anxieties of life in the profession of aviation. The primary stressors in Michael’s life are most likely a combination of the following: Chest pain, divorce and all the legal technicalities like paper work and the emotional implications, the end of a long marriage and loss of a close friend due to the commitment termination, (his wife), the difficult custody battle for his two children, ages 10 and 12, a heavy work schedule that keeps him away from his family two weeks a month, work concerns of possible lay offs in the future, the burden of a new town house in uncertain financial times, and finally, (if that all isn’t enough for one to deal with), unknown physical medical condition as a result of the increasing regularity of the chest pains. How are these stressors affecting Michael’s or Jennifer’s self-concept and self-esteem? In Michael’s case, self esteem has not been directly reflected in the case study, for instance...
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...Leadership Management 1 04/02/07 Handout # 3 1- A group of day care teachers has asked you to present information on common childhood illnesses. Describe the steps you would take and the factors you would consider in developing, presenting, and evaluating your presentation. In order to present information on common childhood illnesses, I should know The goals that I want to achieve with the information that I already know. The first goal should be that teachers understand the concepts of each of the Illnesses I was presenting. The education that I will provide will be focus on patients’ needs. In order to develop this scenario, I need to know the barriers of the patients such as language, religious, cultural beliefs and their cognitive limitations. Evaluating the outcome of my presentation implies the audience’s ability to meet learning objectives. I will use return demonstrations, questions, and I will provide writing tests as well. If I didn’t reach my goals, I will proceed to modify my teaching plan. 2- A male patient has been newly diagnosed with type 2 diabetes. As you are teaching him, you suspect that he is unable to read and comprehend the information in the brochures you have given him. Describe the interventions you would use in developing teaching plan for this patient. The biggest barrier here it is that the patient is illiterate. In this case, my goal will be to achieve patient’s understanding...
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... Underline it. Explain why it resonates with you. • I found the article really interesting even though it was based on the movie “Groundhog Day”. The article focuses on explaining the message of this move. My favorite part from the article was “When we get beyond denial and resent over the conditions of life and death… and accept our situation”. I have a fixed mindset which sometimes causes me to be in denial. I am trying to change my ability of how I think. To accept a situation means having a growth mindset. Phil Connors had fixed mindset when he first became aware of what was happening to him. He was in denial until he changes his mindset and ability to learn. It resonates with me because the message is closely tied to my life. 4. Is there anything in the article with which you disagree? Find it and explain. • Personally, I couldn’t find anything not disagree upon because the article was well written. This article was based on pursuing a message and true fantasy. And I believe anything is possible in fantasy. 5. The following is from the article. Paraphrase it. “In telling this story, the movie hits on a message that is commonly found elsewhere and that appears to express an essential truth. When we get beyond denial and resentment over the conditions of life and death…then he accepts the fact that everyone else is condemned to die.” Page 2 • Phil Connors the main character of the movie “Groundhog Day” is portrayed by Bill Murray. Phil Connors gets stuck in Groundhog Day as...
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