...scope and delimitation of the study. Background of the Study In a globalized economy with a high degree of competition among countries, the success of a nation depends on the educational level of its workforce. Governments should work to ensure that all citizens receive the technological training and experience necessary to participate in the global economy. Education reform is essential to provide learners with what are commonly called 21st century skills — those competencies and values needed to become responsible citizens in a learning society and sustain employability throughout life in a knowledge economy. Thus, the researcher decided to formulate this research to provide our educational system one of the devices that will make a difference in the manner of teaching. In classrooms, technology can be a powerful catalyst for pedagogical change, as students use technology to take a more active role in personalizing their own education, and teachers take on new roles as facilitators of knowledge rather than knowledge transmitters. Our educational system as well as the curriculum has gone through many different changes and development. As defined, development is the systematic use of scientific and technical knowledge to meet specific objectives or requirements. It is the process of adding improvements to a theoretical or practical aspects of a concept, design, discovery, or invention. Curriculum development needs to pass into a proper examination and validation. On the...
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...the change of the relationship between the hotel industry supply and demand and market competition, the hotel management concepts and methods of updating. In the 90's of the last century, new management concepts and methods of the hotel began to introduce the manufacturing industry widely implemented, emphasizing the quality of service is the key, the fundamental functions of the hotel is a one hundred percent customer satisfaction, providing error free service for the customer. The hotel have to diversify the means to create their own service advantage, build the core competitiveness of service products. "100-1=0" theory which is popular. It should be said, put...
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...Study: Evaluation of Linear Measurement and Growth Plotting in an Inpatient Pediatric Setting Student Grand Canyon University NRS433V July 11, 2010 Nursing Research Study Summary The heights and weights of children can be key indicators of normal growth and development for each child and should be done routinely in a variety of patient care settings. The purpose of this paper is to provide a summary on the recent article in the Journal of Pediatric Nursing, Evaluation of Linear Measurement and Growth Plotting in an Inpatient Setting (Lipman, Euler, Markowitz, & Ratcliffe, 2009), in which nursing researchers documented an evaluation of the processes of obtaining measurement in their urban children’s hospital. Background The issue of a lack of properly done and routine measurements in pediatrics has been the topic of many studies done in the settings of pediatric and family practice offices. Inpatient admissions offer a unique opportunity to assess the growth of children. The purpose of the study being summarized was to “determine adherence to hospital policy and accuracy of growth documentation by obtaining data on the linear measuring practices to inform and improve nursing care” (Lipman, Euler, Markowitz, & Ratcliffe, 2009). The setting for the study was an urban children’s hospital in which the staff is exclusively registered nurses. “Registered nurses are significantly more likely to measure children accurately” (Hench, et al., 2005). Proper measurement and plotting...
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...management system * ISO 9000:2005 - covers the basic concepts and language * ISO 9004:2009 - focuses on how to make a quality management system more efficient and effective * ISO 19011:2011 - sets out guidance on internal and external audits of quality management systems. ISO 14000 The ISO 14000 series of standards was developed by ISO Technical Committee (TC) 207 for guidance in environmental management systems and tools. As of January 2001, almost 24,000 organizations worldwide had already become registered to ISO 14001, a specification standard for environmental management systems (EMS). The momentum building with ISO 14001 makes it clear that environmental management is becoming the new business priority. Similarities Between ISO...
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...Measurement and Evaluation in Performance Management Within the Patient Centered Medical Home (PCMH) Sharon R. Jones Grantham University Dr. Jacqueline Carrau- Instructor HPI 632 Evaluating Results and Benefits 23 July 2013 Health-care providers each share one common goal, which is to provide high quality care to their patients. A very effective tool to use in accomplishing this task would be to measure the performance of the organization. Measuring performance will help them to determine how well the organization is accomplishing the established goals. It will allow for an analysis of where and what changes are needed to be made in order to improve performance and to improve the quality of the care provided. If the organization measured the performance, they would be able to understand what is working well in the organization and then they would be able to share what they have learned with other like organization in order for them to learn from their successes or failures. In my research, I found that there are several reasons for measuring performance within the healthcare field. The first reason is Quality Improvement, measuring performance will tell you what you are doing well in and will show you the areas where adjustments are needed. Measuring performance in the healthcare field tells you whether or not the organization is achieving the ultimate goal of improving patient care. Transparency is another reason I found for measuring performance...
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...for rental to others, or for administrative purposes and expected to be used during more than one period. PPE includes land, land improvements, buildings, equipment, machinery and motor vehicles. In the aspect of relevance, if it is capable of making a difference in the decisions made by users, it could be defined as relevant. This quality helps users to confirm or correct their past evaluations. According to HKAS 16, if items of property, plant and equipment are stated at revalued amounts, the disclosure includes the effective date of the revaluation, the involvement of an independent valuer and the revaluation surplus, indicating the change for the period and any restrictions on the distribution of the balance to shareholders. Therefore, HKAS 16 enable users to evaluate past information of PPE by providing relevant information such as revaluation surplus and revaluation date. Users like auditors can examine the value and confirm company’s past evaluations by their own, so that a relevant decision can be made. Faithful representation means that the information presents the substance. It includes completeness, neutrality and no errors or omissions. Under HKAS 16, the financial statements shall disclose the measurement bases used for determining the gross carrying amount, the depreciation methods used, the useful lives or the depreciation rates used and the gross carrying amount and the accumulated depreciation, etc. at the beginning and end of the period showing for each...
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...performance measures Performance measurement is a tool for management control activity. Management control can be defined as the process by which managers and/or those placed in positions of responsibility influence other members of an organization to implement the organization’s strategies. The management control activities are aimed at ensuring that strategies are carried out so that the organization’s objectives are achieved. A specific aspect of management control activity is task control. Task control --a management control process by which specified tasks are carried out effectively and efficiently. Some writers draw a distinction between management control and task control, describing the former as a broad process for deciding and ensuring how strategies are implemented, and the latter as a device for assuring that specified tasks are carried out in a desired manner. In any event, performance evaluation can be applied to assess the success/failure with which a strategy is implemented or to measure the efficiency or effectiveness with which a specified task is performed. The steps followed to measure performance of a unit are often represented in a stylized model describing the chain of activities that produce a performance report. The figure below is one such stylized model of performance measurement that outlines a number of steps that produce a performance report used in decisions. A simple process model of performance measurement Define organization strategy Describe...
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...Lewis University of Phoenix Research and Evaluation I RES/341 Robert Katz August 1, 2010 Research Process Paper The "levels of measurement", or scales of measure are expressions that typically refer to the theory of scale types. All measurement in science is conducted using four different types of scales Nominal, Ordinal, Interval, and Ratio Nominal scales when measuring use names or categorized responses and are the lowest scales of measurement. Gender, zip codes, area of country, favorite color, and religion are examples of variables measured on a nominal scale. The essential point about nominal scales is they do not have any impact on the data. In the Ordinal Scale type, the numbers assigned to objects or events represent the rank order (1st, 2nd, 3rd, etc.) of the entities assessed that represent a quality measurement and can tell whether a case has more or less. An ordinal scale defines a total preorder of objects; the scale values themselves have a total order. Ranked preferences only tell what one preference is over another, not how much more is preferred. Quantitative attributes are all measurable on interval scales, as any difference between the levels of an attribute can be multiplied by any real number to exceed or equal another difference. A highly familiar example of interval scale measurement is temperature with the Celsius scale. The thermometer represents equal volumes of mercury between each interval on the scale. The "zero point"...
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...help educational organizations from elementary school to higher education “Plan-Do-Study-Act”. The BNQP focuses on educational criteria and achieving excellence through the following seven categories, “leadership, strategic planning, customer focus, measurement analysis and knowledge measurement, workforce focus, process management, and finally Results” (Baldrige National Quality Program, 2009-2012). According to Higher Learning Commission, (2011) the purpose of the Academic Quality Improvement Program (AQIP) is to offer an alternate way in which previously accredited colleges or universities can maintain their accreditation and provide an alternate evaluation process. The AQIP focuses on qualitative evaluation of goal-setting, networking, and accountability (Higher Learning Commission, 2011). Leadership and management fit within the BNQP and the AQIP models by leader and manager interchangeably. However, the difference between the two is distinct. The roles and responsibilities of these positions are equally important in ensuring the success of a company. The employee which holds one of these positions must be aware of what is expected of them. Each position must be examined in detail to define clearly the differences between a manager and a leader. What makes a good leader? How do managers lead? By answering these questions one will discover how managers and leaders work to create and maintain a healthy organizational culture. Executives will then be able to...
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...1.0 Introduction to Performance Management The most common view of performance management is that creating a shared vision of the purpose and aims of the organisation. It is about helping the individual employees to understand and recognize their part in contributing to the organisation’s success and thereby managing and improving the performance of both the individuals and the organisation. People must be managed to deliver superior performance that is in alignment with the values of the organisation. There is no easy or universally accepted definition of performance management. Nevertheless, it seems possible to recognize three major perspectives of performance management (Palan, 2002): 1. Managing organisational performance. 2. Managing employee performance, and 3. Integrating the management of organisational and employee performance. (Rogers, 1999) defines that the characteristics of performance management systems for managing organisational performance are that they are corporate systems which include the following processes as part of an integrated cycle of management: * Setting corporate policy and resource aims and guidelines, * Specifying within the above framework, a detailed set of plans, budgets, objectives, targets and standards of performance, and * Regularly and systematically reviewing the performance of all series. 1.1 Current Trends and challenges of implementing an effective Performance Management. How we can identify...
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...Scenario Evaluation Plan Christina Bowers HSM/270 April 23, 2015 Kristen Peak The Madison Children’s Hospital mission is to the worldwide leader in improving children’s health by providing the highest quality of health care. To do this they need to be the leading source of research and discovery, educate the next generation of leaders in child health, and enhance the health and well-being of children and families in our local community (Appendix B). With this goal I have chosen the Project-Wide Evaluation Plan. The Project-Wide Evaluation Plan has what the Madison Children’s Hospital needs. A evaluation question, source of information, timeline, method and responsible person (Yuen/Terao, 2003, p.53).The Madison Children’s Hospital goal is to make the children better and do research to figure out how to control the chronic illness. Researchers suspect the unmanaged status of the children’s chronic illnesses is strongly related to this concern. The hospital and schools are very interested in addressing this concern (Appendix B). Biobehavioral studies of the children in the context of family and family-community dynamics are encouraged. The FOA is for ages 8-21, they are put into groups of developmental stages and cognitive disabilities (Appendix B). The children is what matters the most, and finding a cure for their chronic illnesses. Performance measurement is the ongoing monitoring and reporting of program accomplishments and progress toward pre-established goals...
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...work, their answers to questions in class, and performance on teacher-made and standardized tests. According to (Koyalik, 2002 as cited in Eggen & Kauchak, 2004): i. It facilitates teachers in decision making about learning progress through systematic information gathering. Besides that, assessment also accomplishes two other important goals; increasing learning and increasing motivation. The relationship between learning and assessment is very strong. Students learn more in classes where assessment is an integral part of instruction than in those where it isn’t. Brief assessment that provides frequent feedback about learning progress is more effective than long, infrequent ones, like once-a-term tests. 255 255 CLASSROOM ASSESSMENT 10.1 l CHAPTER 10 Definition of Measurement, Evaluation, Assessment and Test Assessment, evaluation, measurement and test: all four terms have to do with the systematic process of collecting data and analysing those data to make decisions. These four terms may all mean the same thing, but there are some important differences among them, especially to teachers who engage in...
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...Fachhochschule Bonn-Rhein-Sieg University of Applied Sciences Fachbereich Angewandte Naturwissenschaften Department of Applied Sciences Laboratory Course in Instrumental Analysis WS 2014 - 2015 Instructor: Tutors: Dr. G. Holl Dipl. Ing (FH) Olav Schweiger Dipl. Chem Michel Bergs Experiment: UV/VIS spectroscopy – Principles Note: Please use the gaps in this instruction for your answers, if needed use the back of the sheet. Do not use any extra sheets of paper. Handwriting is OK you don’t need a computer for your protocol. Instrumental Analysis Lab UV/VIS spectroscopy - Principles 1.1. Basic Principles - What is a UV-visible Spectrum? Introduction A spectrum is a graphical representation of the amount of light absorbed or transmitted by matter as a function of wavelength. A UV-visible spectrophotometer measures absorbance or transmittance from the UV range to which the human eye is not sensitive to the visible wavelength range to which the human eye is sensitive. In the following experiment the spectra of a coloured and an uncoloured compound is measured. It will be demonstrated that in many cases uncoloured compounds have a UV absorbance. Reagents and Equipment O H3C Caffeine (a) Erythrosine deionized water CH3 N Two 1.0 L volumetric flasks 0.5 mL syringe or pipette Disposable glass pipettes (minimum 3) 10-mm path length quartz cell, 3 ml volume O N N N CH3 (a) ...
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...c-The relationship between the two concepts Page number 3 4-7 III.Measuring customers’ satisfaction with E-government services in Egypt (A case study on E-education services) a- The Egyptian experience in applying the E-government services. b- The satisfaction of the customers (students) with in E-education services. c- Evaluating of the E- services and addressing the challenges and the opportunities. IV.Conclusion V.References Annex 1- Egypt's short country fact sheets 7-12 13 14-16 17-21 2 I. Introduction E-government is one of the obvious manifestations of the adoption of information and communication technologies in the public work place. It implies the delivery of government services to customers, business partners, government employees, and other government agencies (Deloitte Research, 2000). Elmargamid and McIver (2001) classified E-government services into four levels; one-way information provision, bi-directional information on demand, complex transactional services to the creation of e-customer portals. Examples of these services are vast including; birth and death certificates, property taxes, vehicle taxes, income returns taxes, shop licenses and renewal, car driving licenses, traffic fine bills, personal documents, and education. The discussion of E-service quality in the public sector is even more limited. The existing body of literature on E-service quality lacks integrating the measurement of customer satisfaction...
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...Performance measurement (balance score card, financial measures, non-financial measures, divisional versus corporate) ABSTRACT This study aims at understanding the process of elaborating and selecting performance measures in the framework of the balanced scorecard (BSC). Previous studies in the now well-investigated effect that decision makers tend to give a much higher weight to common measures compared to unique measures (Banker et al, 2004; Lipe and Salterio, 2000) did not explore differences between perspectives in terms of commonality of measures used for performance evaluation purposes. We will explain why there are common measures in all perspectives and which their shared characteristics are. Based on a simulation with graduate students, we argue that common measures are found in every BSC’s perspective but with a significant degree of difference. Financial measures are by far the most common ones, internal process measures are the least common ones with customer and learning ranging somewhere in between. Our study implies that the idea of standardization beyond financial measures is based on three performance measures characteristics: 1) reliance on data already available, 2) easy benchmarking, and 3) possibility of being audited by third parties. We advanced implications for managers and for future research on the information generated in the BSC. 1. INTRODUCTION. This paper has been motivated by the evidence of some limitations of the balanced scorecard...
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