Susan works part time at Devil’s Dan, a snack bar at her university. Her dilemma is that she does not know how to deal with the problems she has encountered at her job with the nigh shift operations. She is undecided whether she should do something or not. On one hand she can loose her job and jeopardize her future goals in becoming a student manager, in the other hand she can keep quiet and allow his coworkers continuing stealing from the snack bar. Her coworkers are dishonest; students are allow to get food while they are working but they are taking large amount of food when there shifts are over, which is not allowed, and they are also allowing their friends to do the same.
Her job has a poor management team, managers do not do a good training, they are inexperience and do not pay attention of what is happening in the snack bar. There is lacks of rules and discipline, employee do what they want and management does not supervise them well. Management team has the responsibility of guide the employees and if there is a problem they are in charge of solving that problem and keep the company going. Since there is a weak management team, employees are not scared of loosing their job and they continue working in the same unethical behavior.
There is a culture of indifference, if employees get caught management does not do anything, students managers allow their friends to take free food, and employee take money from cash register. Those actions are not a threat for them since management give the bad example on the first place.
It influenced her perceptions and behavior, is hard for her to work in that environment and accept those situations. Susan knows what the right thing is; she feels she does not belong in that job. She knows that employees need a leader who can make a good example and those employees need to be punished. Although she feels she has to do