Free Essay

Diversity in the Workforce

In:

Submitted By riosr2
Words 1893
Pages 8
Diversity in the Workforce
Raul Rios Jr.
Columbia College
Thesis Statement
What are the different aspects of diversity within the US workforce and how might it be effectively managed? What positive and negative factors are derived from diversity training? This research paper aims at answering this particular question. In order to do this, the paper will look at the challenges of diversity in the workplace from many different angles.

Abstract
This paper first explains what diversity really is and the impact it has on today’s workforce. It also explores why diversity needs to be managed in workplaces in the United States. It then discusses the positive and negative impacts of managing diversity (mainly diversity training). This paper identifies some of the major challenges associated with managing diversity. This research paper concluded with some recommendations on how to manage diversity within a workplace.

Diversity in the Workforce

Changes in the US Workforce Make Diversity an Organizational and Managerial Issue The United States has historically been a land of the immigrants; it continues to be the same today. People from al around the world come to settle in the US. United States has people from ever ethnic backgrounds, whether those people are in the majority or minority. The diversity of America does not only encompass different races of people, but many other aspects which differentiate people from each other. Diversity can refer to people who practice different religions or none at all. It can refer to people who have different sexual orientations, straight, gay, or bisexual. It also refers to people with different disabilities, whether they are mental disorders or physical ones; it also refers to people who have different economic conditions etc. Diversity is a very broad term and is used to describe many different aspects of differences among people. The diversity of the American culture obviously reflects in its business environment as well; all sorts of people are members of work teams. The differences between people within an organization can sometime lead to people not being able to understand each other and respect each other. For example, when people in an organization and all have different values and beliefs there are high chances that there is going to be conflict among them. They might disagree with each other on many things, and this surely can lead to unpleasant working environment. Furthermore, immigrants, who have been raised in different cultures, might feel a little out of place while they are working with American-raised people. The reason for this could be as simple as other people not being able to understand their accent. All these situations can lead to disharmony among people, and hence, it is crucial for organizations to deal with and manage peoples’ differences, and seek diversity to have positive outcomes as opposed to negative ones.
Diversity Training The term “Diversity Training” is simply about managing diversity; it is the art of studying and implementing how relationships among people can improve, and how they can learn to accept and understand each other, for the sake of improving the whole organization (Roosevelt, 1991). Diversity training does not aim at training people for events, but aim at improving the overall business environment for people, so that they can reach their full potential. The aim and intention behind diversity training is to better the overall environment of an organization, while sometimes this aim is met, however, at other times diversity training can also have negative influences on an organization.
Negative Impacts of Diversity Training Before moving on to negative side of diversity training, let us first look at the strategies that Bateman and Snell (2013) present as solutions to any conflict (including the conflict arising from a diverse workforce). Their model will be helpful in understanding the negative impacts of diversity training. They argue that are mainly five solutions to deal with any sort of conflict. Competing is a strategy in which in which conflicting parties challenge each other on individual basis; every individual takes only his own wishes into consideration and not the other’s, Collaborating is a strategy in which the conflicting parties learn to work together, and the aim is to maximize fulfillment of all conflicting parties rather than just one, Compromising is less of a strategy and more of a solution to conflict, nothing positive or useful comes out of the conflict; some conflicted parties learn to sacrifice, Avoiding is a method which does not help to resolve conflict; conflict is ignored until it disappears naturally and Accommodating is an approach in which the conflicting parties learn to cooperate with each other, but wishes and desires of the conflicting parties are only partially fulfilled.

Bateman and Snell (2013 do not support or promote any one strategy in particular; they believe that for different situations different strategies are used; and the situations will itself make it evident which of the strategies to use. Thus, it can be concluded here that diversity training is not the only strategy to solve conflicts which arise out of diversity. For example, sometimes avoiding and ignoring differences is better; paying too much attention to differences can backfire by highlighting and reinforcing stereotypes, and as a result people become more conscious that they are different (Kossek & Lobel, 1996). Furthermore, if diversity training is not handled properly, then it fails at bringing out the real oppression that people might be facing; in simpler words, it can be a celebration of diversity, rather than the solution to problems are conflicts created by diversity.

Positive Impact of Diversity Training Diversity turns into an asset: diversity training, if well-managed, can turn diversity into an asset itself. Furthermore, sound management of diversity can also have many advantages (Roosevelt, 1990), and many other legal consultants and business leaders agree with him. Below are some of the ways in which diversity training, or in other words, well-managed diversity can reap some good results. Less discrimination is the first obvious advantage. People working within an organization will know exactly what is expected of them; people will become aware of harassment issues, and the occurrence of discrimination against any sort of diversity will lower. People will learn to value each other. Increase Marketing; the ethnic diversity of people in a workplace can increase sales. A way in which diversity training and good management can be beneficial to the entire organization is that diverse employees interact much better with diverse clients, which helps a company to build clientage as well as increase sales. Creativity; people with different personalities can have a positive impact on the entire business. The most successful businesses believe in hiring and forming a heterogeneous team to, "create a market place of ideas, recognizing that a multiplicity of points of view need to be brought to bear on a problem"(Kanter, p.167). Problem-Solving; groups which have a balance of men and women tend to solve more problems, and they are also quicker at solving problems compared to groups which are not so diverse. Some studies were conducted in University of Michigan in the 1960s, in which heterogeneous groups came up with high-quality solutions as compared to homogeneous groups. Researchers concluded that a group which has different genders and personality types solve problems much better (Richard. H.).

Challenges Associated with Managing Diversity
Traditions are difficult to change: Implementing diversity can be difficult mainly because of two reasons; firstly, humans prefer working in homogeneous groups; secondly, organizations and people resist change (Cox, 2001). It can be said that the longer a company takes to embrace diversity, the more difficult it is going to get to adapt to it. People within an organization can get accustomed to the ways of a company, and if the company has resisted diversity in the past, it is going to find it very difficult to change people’s attitude.

Less evidence of effective methods: It can be challenging to find the best practices in diversity management; there is not enough empirical research available for people to conclude which practices will produce ‘desired or optimum’ results (Pitts, 2006). Mostly, the available writing-guides to manage diversity are descriptive, based on anecdotes, and are supported by few case studies.

Re-structure of policies is difficult: Organizations may start diversity initiatives which are inspired by laws and regulations, however, having diversity training sections and discussions on diversity are not enough. A company has to change its various policies to be compatible with the ever-increasing diversity of the US. In better words, “No firm can rely simply on changing the hearts and minds of its employees. . . . It must develop a broad range of policies and practices to help ensure that today’s workplace works for everyone” (Aronson, 2002).

How to Cultivate Diversity in a Workforce 1. Diversity Trainings: Managers can cultivate diversity through diversity training 2. Language: A company must be willing to invest in language programs, this is surely going to let immigrants learn proper English, and hence, perform more efficiently. 3. Religion: A company can consider changing its vacation policies. If a company allows employers of different religions to take vacations for their religious holidays, this will automatically increase diversity within that organization. 4. Flexible-Work schedule: If there are any people in the company who have disabilities, and cannot work long-hours, the company should try introducing part-time jobs as well. 5. Office lunch/dinner: Keeping a gathering once a month for everyone in the office, where everyone can pool some money in, will allow people to get to know each other. Sometime people get so involved in working on their desks that they find little time to make friends in the office. This will allow different people getting to know each other better (http://alis.alberta.ca/pdf/cshop/employdiverse.pdf).

References
Aronson, D. (2002). Managing the diversity revolution: Best practices for 21stcentury business. Civil Rights Journal, 6, 46-66. Data retrieved from http://www.slac.stanford.edu/cgi-wrap/getdoc/slac-pub-12499.pdf.
Bateman and Snell (2013). Management Leading and Collaborating in a Competitive World (10th ed). New York, NY: McGraw-Hill Irwin.
Cox, T., Jr. (2001). Creating the multicultural organization: A strategy for capturing the power of diversity.San Francisco: Jossey-Bass. Data retrieved from http://www.slac.stanford.edu/cgi-wrap/getdoc/slac-pub-12499.pdf.
Data retrieved from http://alis.alberta.ca/pdf/cshop/employdiverse.pdf.
Kossek & Lobel, 1996. Data retrieved from http://www.sagepub.com/upm-data/35190_Chapter10.pdf
Pitts, D.W. (2006). Modeling the impact of diversity management. Review of Public Personnel Administration, 26,245-268. Data retrieved from http://www.slac.stanford.edu/cgi-wrap/getdoc/slac-pub-12499.pdf.
Richard Hoffman and Norman R.F. Maier, "Quality and Acceptance of Problem Solving by Members of Homogeneous and Heterogeneous Groups, “Journal of Abnormal and Social Psychology,62,1961,401-407. Data retrieved from http://ecampus.nmit.ac.nz/moodle/file.php/4599/Diversity/Cox%20%20Blake%20-%20Managing%20cultural%20diversity,%201991.pdf
Roosevelt Thomas Jr., "From Affirmative Action to Affirming Diversity, "Harvard Business Review.2,March/April1390 ,107-117. Data retrieved form http://ecampus.nmit.ac.nz/moodle/file.php/4599/Diversity/Cox%20%20Blake%20-%20Managing%20cultural%20diversity,%201991.pdf
Rosabeth Moss-Kanter, The Change Masters,{Ne wYork:SimonandSchuster,1983) http://ecampus.nmit.ac.nz/moodle/file.php/4599/Diversity/Cox%20%20Blake%20-%20Managing%20cultural%20diversity,%201991.pdf

Similar Documents

Premium Essay

Diversity in Workforce

...Impact of Technology and Workforce Diversity on the Corporate Sector | Keerthi Purushothaman III B.A. Corporate Economics 10CEM28 | Introduction With the onset of globalization, the corporate sector has transformed in many ways. It has adopted new work policies and adapted to new technologies. The impact of technology and workforce diversity on corporates is an area of growing importance. In a multicultural nation such as India, workforce diversity has a huge impact on business. With the expanding innovations in technology, businesses are forced to explore and adapt to new technologies in order to make the processes faster and more effective. This is also important for them to be able to stay ahead of the game and face competition. Businesses today use technology in almost every facet of operation. They communicate with advanced network systems; they analyze data and plot forecasts using complicated programs; they utilize all types of digital media for marketing campaigns; and they streamline operations with new inventory and check-out systems. Technology is not without its downsides, but business cannot deny the impact it has had on every level. As we enter the 21st century, workforce diversity has become an essential business concern. In the so-called information age, the greatest assets of most companies are now on two feet (or a set of wheels). Undeniably, there is a talent war raging. No company can afford to unnecessarily restrict its ability to attract...

Words: 4032 - Pages: 17

Free Essay

Diversity in the Workforce

...Diversity in Workforce Francine Costa October 9, 2011 Saint Leo University Accommodation workforce diversity is a necessity in today’s workforce. With the way that the workforce has changed over the years we need to keep diversity a priority. “No longer dominated by a homogenous group of white males, available talent is now overwhelmingly represented by people from a vast array of background and life experiences” (McInnes, 1999). There are more women and different ethnicity in the workforce that need to be accommodated. We also have to be accommodating to the age of the workforce because there are more and more employees that are working past retirement age now. The amount of women in general has risen over the past decade is astonishing. Not only the amount of single women but the amount of married women has risen as well. Although women are supposed to be treated equally to their counterparts that is not always the case. “By diversifying our workforces, we can give individuals the “break” they need to earn a living and achieve their dreams” (McInnes, 1999). The facts of discrimination are hard to argue with. Reports have shown however that there will be more women in professional jobs that require higher education. The circumstances for ethnicity roles in the workforce have changed quite similarly as it has for women. The number of African Americans, Hispanics, as well as Native Americans has changed although they are still being employed in the low-skill and low-paying...

Words: 851 - Pages: 4

Free Essay

Workforce Diversity

...Workforce Diversity Workforce diversity is something that has become normal in most societies, regardless of peoples individual beliefs. With an increase in globalization, people are having no other choice then to accept different races, religions, ethnicities and sexual orientations. No more is our country made up of only Caucasians and African Americans. Diversity is all around us and tolerance is what needs to be learnt by individuals, groups, and companies. The problem is that we all know that workforce diversity is something we can’t avoid, but many of us still try to. When someone doesn’t speak our dialect or eats different food in the lunchroom it can create uncertainty among people who are uncomfortable with “new.” It is people’s natural reactions and human instincts that make accepting new people who are different scary and unnerving. McDonalds, Dell and Boeing are three companies that have managed multicultural organizations well and continue to show other companies what a benefit it can be. Workforce diversity is a term that arose in the 1970’s and hasn’t stopped rearing its head to society. McDonalds was one of the first companies in the seventies that had a department devoted to affirmative action. Pat Harris is currently McDonald’s chief diversity officer overseeing an evolving diversity initiative. She existed with the company during the early stages of workforce diversity. Harris claims that she doesn’t use the word program to describe the company’s objective...

Words: 2589 - Pages: 11

Premium Essay

Workforce Diversity

...Workforce Diversity: Changing the Way You Do Business By: Rob McInnes, Diversity World As we enter the 21st century, workforce diversity has become an essential business concern. In the so-called information age, the greatest assets of most companies are now on two feet (or a set of wheels). Undeniably, there is a talent war raging. No company can afford to unnecessarily restrict its ability to attract and retain the very best employees available. Generally speaking, the term “Workforce Diversity” refers to policies and practices that seek to include people within a workforce who are considered to be, in some way, different from those in the prevailing constituency. In this context, here is a quick overview of seven predominant factors that motivate companies, large and small, to diversify their workforces: As a Social Responsibility Because many of the beneficiaries of good diversity practices are from groups of people that are “disadvantaged” in our communities, there is certainly good reason to consider workforce diversity as an exercise in good corporate responsibility. By diversifying our workforces, we can give individuals the “break” they need to earn a living and achieve their dreams. As an Economic Payback Many groups of people who have been excluded from workplaces are consequently reliant on tax-supported social service programs. Diversifying the workforce, particularly through initiatives like welfare-to-work, can effectively turn tax users into tax payers...

Words: 2157 - Pages: 9

Premium Essay

Workforce Diversity

...Workplace Diversity: Benefits, Challenges and Solutions Workplace diversity refers to the variety of differences between people in an organization. That sounds simple, but diversity encompasses race, gender, ethnic group, age, personality, cognitive style, tenure, organizational function, education, background and more. Diversity not only involves how people perceive themselves, but how they perceive others. Those perceptions affect their interactions. For a wide assortment of employees to function effectively as an organization, human resource professionals need to deal effectively with issues such as communication, adaptability and change. Diversity will increase significantly in the coming years. Successful organizations recognize the need for immediate action and are ready and willing to spend resources on managing diversity in the workplace now. Benefits of Workplace Diversity An organization’s success and competitiveness depends upon its ability to embrace diversity and realize the benefits. When organizations actively assess their handling of workplace diversity issues, develop and implement diversity plans, multiple benefits are reported such as: Increased adaptability Organizations employing a diverse workforce can supply a greater variety of solutions to problems in service, sourcing, and allocation of resources. Employees from diverse backgrounds bring individual talents and experiences in suggesting ideas that are flexible in adapting to fluctuating markets...

Words: 4512 - Pages: 19

Premium Essay

Workforce Diversity

...June 2013 Research Paper: Workforce Diversity Chapter 1: Introduction In recent years, workforce diversity has become an essential business concern. Workforce diversity refers to the important similarities and difference among the employees of organizations. In a diverse workforce, managers are compelled to recognize and handle the similarities and differences that exist among the people in the organization. Employees’ conceptions of work, expectations of rewards from the organization, and practices in relating to others are all influenced by diversity. The importance of renewed interest in diversity is that it helps organizations reap the benefits of all the similarities and differences among workers. Diversity helps bring together ideas from cultures all over the world, in addition to new attitudes and perspectives that can help a company be truly competitive. The workforce is only going to continue to diversify through the years. The change is inevitable, and soon minority groups will become the majority. Managers must first recognize that diversity exists in organizations in order to manage it appropriately. Managers who do not recognize diversity may face an unhappy, disappointed, and underutilized workforce. Chapter 2: Review of the Literature "Diversity Management: Expert-Identified Leading Practices and Agency Examples." MasterFILE Premier. EBSCO, 14 Jan. 2005. Web. 11 June 2013. A high-performance organization relies on a dynamic workforce with the requisite talents...

Words: 2256 - Pages: 10

Premium Essay

Workforce Diversity

...WORKFORCE DIVERSITY :CHALLENGES AND OPPORTUNITIES In the global scenario, jobs tends to shift from developed nations toward the countries which have lower labour cost which gave the firms an additional advantage. Globalization focuses on differences among people from different countries whereas workforce diversity deals with the differences among people within given countries. Workforce diversity acknowledges a workforce of women and men, person with variety of physical or psychological differences and people who have the differences in age and sexual orientation. The two factors which are going to effect the Indian labour’s force and is quite predictable at present are: - More women in the workforce and urbanization and increase in the populations of Indians who are in 30’s or 40’s. When compared to 90’s todays women are much more likely to be full –time employed, have higher education and earn salary/wages comparable or even higher than those of men. We all are not the same .The responsibility of mangers in an organization is to reconcile the differences to get the most of their employees. The effective management of diversity increases an organization access to the widest possible pool of skills, ideas, abilities. It is the responsibility of the managers that the differences among employees doesn’t lead to miscommunication, misunderstanding and conflict. In India, the challenges faced by the middle-aged managers is that the country has the largest youth population...

Words: 696 - Pages: 3

Free Essay

Workforce Diversity

...Workforce diversity (L9, chapter 14: 34) Benefits diverse workforce for organisations in terms of creativity and so on, different approach diversity management, how might be diversity, Ethnicity in job applications * Fictional CVs, online applications * Entry-level jobs * Same CV, different names * Name as indicator of ethnicity What is diversity? Diversity encompasses any characteristic used to differentiate one person from others Primary dimensions: age ethnicity, gender, sexual orientation … Secondary dimensions: educational attainment, geographic location, income, marital status, religious beliefs … The EEO approach The creation of conditions to ensure that staff have an equal chance to seek & obtain e/ment & promotion Governments – legally driven approach * Anti-discrimination legislation * Affirmative action act 1986 – equal opportunity for women in the workplace act 1999 (changed name which better reflect the purpose of the legislation). Anti-discrimination * AU: federal & state / territory legislation * Discrimination: unfair treatment of a person or minority group based on prejudice(偏见). * Direct discrimination: Person with attribute treated less favourably than person without attribute. * Indirect discrimination: Policies/practices which appear neutral but which have the effect of excluding or treating unfavourably groups of people on basis of attributes. Affirmative action Programs that require...

Words: 2178 - Pages: 9

Premium Essay

Workforce Diversity

...Workforce diversity/secondary or deep level diversity Michelle Asha Cooper and Arthur L. Coleman, on their article “The Economic Imperative Of Achieving Diversity”, published on Forbes.com (04.27.2010), bring a new perspective to “workforce diversity.” Employers in the present prefer employees with talents that are central for America’s longstanding financial achievement, such as “critical thinkers, effective communicators, ethical decision-makers and effective team members” between others, according to the article. With such high expectations from part of the employers, for the present and the future, it is only needed to realize that our educational system needs to live up to the demands. Educating our future workers properly is very important, especially if we pay attention to current demographic trends, which is much more diverse than in past decades, which will include a workforce with low-income and racial/ethnic minorities. As noted in the article, according to the U.S. Census calculations, by 2050 racial/ethnic minorities will consist of 55% population of working age, with 30% Latinos, 12% African-Americans, and 12% Asian-Americans. In the higher education system diversity usually reflects students from different backgrounds, perspectives and characteristics that are beneficial to the educational experience , not only academically but also socially, and this enhances America’s economic race in the world. Works Cited Education: “The Economic Imperative Of...

Words: 251 - Pages: 2

Premium Essay

Workforce Diversity

...Targeted Workforce Diversity: Strategies to Avoid Adverse Impact Workforce diversity has increasingly become more and more vital to organizations across the world. Many scholars articulated the value that workforce diversity has in enhancing an organization’s longevity, ability to attract the best talent, and increase novelty. According to Ployhart and Holtz (2008), “recruitment and selection are essential mechanisms for increasing diversity” (p. 153), therefore, in order to effectively increase and target diversity, organizations must develop or adapt new strategies of recruiting to avoid adverse impact. The purpose of this paper is to review literature that offers strategic remedies for organizations to consider in developing and maintaining their workforce diversity programs. Workforce Diversity and Diversity Management Practices Diversity has been defined in many ways and can have multiple meanings depending upon the objective for which it is sought to be defined. For the purposes of this paper, workforce diversity is defined as policies and practices that seek to include people within a workforce who are considered to be, in some way, different from those in the general population (McInnes, 1999). Knouse (2008) defines diversity management as the ability to maximize the advantages of organizational member diversity and minimize the problems. One can make the case for diversity several ways (Cox, 1993). It is the legal thing to do; it is the moral thing to do;...

Words: 2012 - Pages: 9

Premium Essay

Workforce Diversity

...The workforce is not the same today as it was back about 50 years ago. It has changed becoming more diverse and has a culture of acceptance as far as age, race, disability, and gender are concerned. Today’s workforce reflects a diverse group of people that can be found in many companies across the United States (U.S). The workforce today is made up of single parents, working mothers, mothers who have returned to the workforce, dual-career families, minorities, older workers, persons with disabilities, immigrants, and young persons with limited education or skills (text). How the workforce has become diverse has been a long process of people fighting for their rights. This paper will discuss three laws that had an impact on creating a diverse workforce. The main features of each law will be identified. This paper will also explain how these laws are critical to the success of the army. Three laws that have had an impact on creating a diverse workforce include the Civil Rights Act of 1964, the Pregnancy Discrimination Act of 1978, and the Americans With Disabilities Act of 1990. There was a great social unrest in the 1960’s. Ever since then, the federal government has had an active involvement in preventing racial discrimination in the workplace. The Civil Rights Act of 1964, specifically Title VII, prohibits all forms of discrimination in the workplace. This includes a person’s race, religion or gender. This law has helped to change the workplace because this law...

Words: 2024 - Pages: 9

Premium Essay

Workforce Diversity and Performance

...……………………………………………………………………………………….7 Introduction to organization Diversity is a concept used point out the differences between groups and people. These Differences include gender, age, race, religions and etc... Workforce diversity and performance in bank of America is a very big issues that we are going to decorticate. As we know bank of America is one of the largest banking institutions in the world. They operate in almost every area in the banking industry from commercial banking to investment banking. It has a very large customer base and clients in the United States and worldwide. Bank of America is a company that has a very strong diversity program; they employ people from all around the world. They put a lot of effort in keeping all their employees in better space and good conditions to enable their well-being and so that they can keep on performing. We have the role to evaluate how the company is working toward keeping their very diverse environment sane and without conflicts. We also have to provide ways the company can improve from the state they are now. Bank of America has over 48 million customers worldwide. Bank of America is considered as one of the leading wealth management companies in the world and is also considered as the leader in the investment banking in world and trades for many companies and governments in the world. As a major global we expect them to have a very strong diversity program within their...

Words: 2712 - Pages: 11

Premium Essay

Diversity in Us Workforce

...Discrimination in the U.S. workforce Anyaoha Chidebe Chioma canyaoha0874@student.bristoluniversity.edu Bristol University Course No: BUS 401 – Business Ethics April 28, 2016 INTRODUCTION This study examines age discrimination in employment and the legal and practical challenges that managers confront in seeking to establish and maintain a legal and ethical workplace. This article first provides a general introduction to Civil Rights laws in the United States; and then furnishes a detailed legal analysis of age discrimination laws in the United States. Data dealing with the aging of the workforce, the unemployment rates of older workers, as well as the number of age discrimination lawsuits in the United States is furnished. Persistent racial inequality in employment, housing, and other social domains has renewed interest in the possible role of discrimination. Contemporary forms of discrimination, however, are often subtle and covert, posing problems for social scientific conceptualization and measurement. WHAT IS DISCRIMINATION? Discrimination is treating, or proposing to treat, someone unfavorably because of a personal characteristic protected by law. According to its most simple definition, racial discrimination refers to unequal treatment of persons or groups on the basis of their race or ethnicity. In defining racial discrimination, many scholars and legal advocates distinguish between differential treatment and...

Words: 3054 - Pages: 13

Free Essay

Cultural Diversity and Workforce Management

...Effect of workforce diversity in the performance of an organization Name: Institution: 1.0 Introduction Diversity in the workplace has for a longtime been viewed as a challenging issue to manage within an organization. The management therefore takes quite some time to ensure that the employees get along. This has to be done to enable every single employee feel engaged within the organization. The website identified for this study is Apple Company website. The company clearly highlights the reason it identifies diversity among its staff. The website also highlights on what it aims to benefit from a diverse force based on its quest for more innovation. When the term diversity is searched a series of plans the company has for diversity pop up (Apple, 2016). For instance the plans it has for the present workforce, future plans, job creation by identifying diversity, its policy on diversity and inclusion and diversity based jobs. The material on diversity is related to the organization’s plans for innovation as it targets to have a workforce that have different ideas that will enable it come up with unique products. The mission and goals are all inclined with the plans the company has for a diverse workforce (Apple, 2016). Potential employees and customers will be able to know by logging onto the website the immense opportunities the organization has and will not hesitate working with them. The information on diversity is current because the management has put...

Words: 1891 - Pages: 8

Premium Essay

Workforce Diversity Luxury or Necessity?

...Workforce Diversity Luxury or Necessity? Defined, workforce diversity is similarities and differences among employees in terms of age, cultural background, physical abilities and disabilities, race, religion, sex, and sexual orientation (Business Dictionary, 2013). In this every changing world, different people from all over the country frequently find themselves in the same environment working for the same business goal. With different cultures, morals and business practices it is necessary for employees to work together in order to accomplish the business goals. The internet has made the need for workforce diversity more prevalent; with the ability to communicate with people across the globe, we are reaching more cultures. Effective communication with people from different backgrounds is essential for employees. Normal day to day interaction provides the skills necessary for working in a diverse environment. Workplace discriminations tend to be less within a diverse working culture. When employees show tolerance of each other and remove stereotypical ideas, they begin to share cultural backgrounds, and different ways of solving problems. A company is stronger when they bring people together with difference experiences and strengths. All employees handle situations different this is the benefit of having a diverse company; everyone can provide fresh ideas towards the corporation’s mission. The world today is an image of diversity. The focus on every company is hiring...

Words: 476 - Pages: 2