...Elyce Emily MBA 525 Reaction Paper 6 June 9, 2013 Over the past century we have seen many changes in the workforce. We have seen the impact of the Industrial revolution, the importance of technology when expanding a business, and many changes in the face of the workforce. We have become a more diversified workforce that we cannot deny. With a more diversified workforce we have seen differing policies to handle the differences in everything from language to religious holiday vacation. But, in having a workplace accommodate for diversity something that we should think of as a luxury, or is it something that is a necessity in today’s workforce? Companies have differing philosophies about almost everything, and accommodating diversity is definitely one of them. Jaya Bohlmann, Vice President of PR at Sodexo states “Diversity is primarily a business requirement — without it, we could not respond correctly to our clients’ needs” (Jacques, 2010). Companies have come to the conclusion that if our country is going to continue to be a diverse and including place, then our businesses must mirror this idea. Like Sodexo, if we see accommodating diversity as a business requirement then we have also made the employee’s interest a business requirement. Employees feel important to the business plan. Pace states that a team cannot be effective without appreciating each other’s individual differences, and showing tolerance to those that are different...
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...Strategy Organizational goals Landslide Limousines is a new company looking to establish itself in Austin, Texas. The transportation market is already established with multiple companies and modes of transportation in direct competition with Landslide Limousines. To be successful, Landslide will have to differentiate itself from the other competitors in the area and region. The best way that it can do this is through excellent customer service and by being an excellent employer. A substantial training plan combined with an equivalent compensation and benefits package should enable Landslide to attract employees. An effective recruitment strategy geared toward diversity will also enable Landslide to be competitive. Organizational Branding Landslide Limousines’ brand will have to center on being the best luxury transportation company in Austin, Texas. Landslide should become known for having the best customer service and the best drivers. It should also be known for being the best employer to work for. How the chauffeur interacts with the customers is most important. When someone rents a limousine for the night, that person expects to be treated professionally and with courtesy so that he or she can enjoy his or her evening. If the customer receives bad service, the customer has plenty of options elsewhere within the Austin, Texas area. How the driver handles the vehicle should also be a priority. Unless the customer is a “daredevil,” he or she usually does not...
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...The Cultural Challenges of Doing Business Overseas Karinna Kruse MMPBL501 November 22, 2010 David Francom Steve Kafka is an American citizen from Chicago, Illinois, who is looking to expand his business overseas. Steve is a franchisor for Chicago Style Pizza and sees the opportunity of introducing the famous food in Czech Republic, a country his family came from. Because he is familiar with the language, customs and culture, Steve is confident that he will make his business successful in Czech Republic. Therefore, before starting his franchise overseas, Steve needs to conduct a cultural and economic study to determining the cost of business, the risks of investment, and the any trade barriers for his pizza business. “Culture is the acquired knowledge that people use to interpret experience and generate social behavior. This knowledge forms values, creates attitudes, and influences behavior” (Hodgetts, Luthans, & Doh, 2005, p. 93-94). United States and Czech Republic are two countries situated on two different continents, and with significant cultural differences between their cultures. Czech Republic was part of Czechoslovakia, a former Easter communist country. Czech Republic gained its independence in 1989, after the Velvet Revolution, when the Eastern communist bloc ceded to exist The economic, political and cultural relationship between United States and Czech Republic are strong, furthermore, the United States encourages the economic transformation in Czech...
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...Training Key Areas September 12 2015 HRM 326 Donna Wyatt Training Key Areas Training for employees on key areas are the foundation for well-prepared workforce and will lead to a stable structured organization. The main objective of this type of training is to help to illustrate the importance of training and why achieving the proposed goals is so important for the success not only of the employee but of the entire company. The purpose of this training is to identify three key training areas and explain the importance of each, taking into a consideration the benefits, along with how the training will meet professional, personal and motivational employee needs. Legal requirements Before training programs are created, the employer has to take into consideration many aspects, including legalities because of the compliance the organization must provide to different government agencies. Why is it so important for companies to show compliance with the laws and regulations when arranging the training for the employees? They need to prove that the provided training is beneficiating the employee and the skills learnt are applicable to the job, to avoid any type of hardship, mistreatment or discrimination. Employees must understand that they are protected by the Civil Rights Act; must specifically Title VII “It shall be an unlawful employment practice for an employer … to discriminate against any individual with respect to his compensation, terms...
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...Abstract This paper reviewed the literature on the relationship between human resource management (HRM) and the issue of diversity. Presently, there is a growing need to introduce diversity in the work place for the benefit of varying organizations and their human resource needs. Doing so would help them build up creative ideas and experiences, while mingling with people from diverse backgrounds. However, diversity could have negative effects as well in terms of conflicts among employees, and in several other instances. HRM is responsible for providing equal opportunities, and resolving the issues that arise due to diversity. Positive impacts were observed where organizations promoted learning environment. It also highlights different strategies that could be applied for effective diversity management. On the other hand, a need to act sensitively towards employees of diverse background was discussed, while providing them with growth opportunities could help in increasing productivity. Issue statement Human Resource Management (HRM) covers different aspects of an organization, from the recruitment of its employees, to the management of all works, and the problem solving issues that are directly affecting the organizations’ employees. Employees are an asset to an organization, and HRM is responsible for providing them with opportunities to learn and acknowledge their achievements especially in an organization with diverse employees. On the other hand...
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...Introduction In this assignment I will make a research based on any organisations of my choice regarding Total Quality Management (QTM). I will outline and analysis how it has introduced and developed a complete system of TQM management. I will research quality control, lean manufacturing, ISO 9000, Six Sigma and a customer focused culture. Also I will discuss if Total Quality Management (QTM) has been carried out successfully from the organisations and talk of the impact it has to the organisations on my conclusions. What is Quality? For a lot of, quality proposes the advantage of design, materials, or workmanship in a manufactured goods or facility. You strength contemplate of high-end products comparable Mercedes, Gucci, or even Apple. Though, quality is energetic to each commercial, even if the target client is by the low-end or form market. “Dr. W. Edwards Deming, innovator of quality development approaches, speaks that the client's meaning of quality is the lone one and only that substances. Consequently, what must quality define to you?” In place of centuries, Ford Motor Business needs repeated us: Quality is job one. The situation actually must be the goalmouth for altogether of us. Promise to quality reproduces our individual standards and eventually controls whether we can contest in the willing of commercial. Consumers are the last justice. Occupational decision-making Jack Welch, supposed, “The worth period is upon us. If you can't vend top-quality manufactured...
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...Table of Contents Abstract 1 Introduction ii History of Wegmans ii Why Employees Enjoy Working at Wegmans iii How Wegmans Attracts, Retains and Develops Employees v Strength of HR vii HR Competitive Advantage ix Other Important Learning about Wegmans xi Company Developments xii Conclusion xiii References xiv Abstract Wegmans has done many things over the years to achieve the reputation as being one of the best employers in the United States. The company operates 67 stores in four states, employing over 30,000 people, and close to two and a half million customers per year. Since 1981, the company has given $56 million dollars in scholarships to more than 25,000 full-time and part-time employees. Wegmans turnover rate is only 6%, which is considerably lower than the industry average. Wegmans HR function is strength because they take a strategic approach that not only covers standard functions but they also capitalize on interpersonal functions as well. Wegmans has also adopted the theory that treating employees well will increase job performance, thus increasing customer satisfaction. In 2011, Wegmans developed a donation program to help flood victims in Pennsylvania and New York States’ Southern Tier. Wegmans has consistently shown that they are a top notch employer. Respecting values and empowering employees are just a couple of the many things that make Wegmans one of the best companies to work for. Introduction There is one name that strikes a chord in...
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...Assignment: Business Environment Table of Contents: Executive Summary...................................................................................................................3 Assignment I- Task 1 P1. Type of business, purpose and ownership...........................................................................3 P2, M1. Different stakeholders that influence the purpose of the business...............................3 D1.Influence of stakeholders…………...………………………………………………..…...5 Assignment I- Task 2 P3, P4. Describe how two businesses are organized, and how the structure helps the businesses in fulfilling their purpose……………………………………………………….....5 Assignment II- Task 1 P5, M2. Two contrasting environments influence on business, and their challenges................8 P6, M3. Political, Legal, Social factors and challenges that affect the two businesses ...….....8 D2 Changes in political, legal, social, and economic factors may impact on organization strategy……………………………………………………………………………………......9 Bibliography............................................................................................................................11 Executive Summary: The business environment is a mix of all the internal and external factors that have influence on the business. All the factors that are under the control of the business do not form part of business environment. Some of the examples of these factors affecting...
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...Human Resources Fundamentals • Administrative HR - Suppose you were starting a brand new organization. You probably wouldn't have an HR Department because your organization is just getting underway. Nevertheless, as you begin to grow, you and the managers you hire will need to be concerned about five broad areas that involve people, staffing, retention, development, adjustment and managing change. Together, these five broad areas constitute human resource management or the HRM system, and much of it is administrative. The first area is staffing, which begins by identifying the work to be done and the kinds of personal characteristics necessary to do the work. Determining the numbers of people and the mix of skills that you'll need to do the work, and then recruiting, selecting and eventually promoting qualified candidates. Retention of your new employees is more likely when you do three things well: Reward employees for performing their jobs effectively, ensure harmonious working relations between employees and their managers and maintain a safe, healthy work environment. Development focuses on preserving and enhancing your employees' competence in their jobs by improving their knowledge, skills, abilities and other characteristics. HR specialists call these competencies. Adjustment is concerned with compliance with federal and state laws, as well as with your organization's policies, for example, through discipline, and business strategies such as cost leadership. Finally...
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...1. Introduction In today’s highly competitive market, organizations are often faced with increased competition from both domestic and foreign markets. To be able to stay competitive in order to attract and retain quality employees, it is imperative that organizations have a compensation package that is valuable to its employees and stakeholders. Although between employer and employee there is an exchange of money for labor, intrinsic motivation is also a driving force which empowers and uplifts the employee to accomplish the required tasks more effectively. Extrinsic rewards such as bonus and commission are tangible rewards that companies bestow on employees who achieve set levels of performance (Resnick, 2009). According to (Deci, 2000), intrinsic motivations are intangible rewards such as inspiration and job satisfaction that employees get from doing meaningful work and performing it well. Hence, it is critical for organizations to examine and have an in depth understanding of these effects towards employee's motivation. 2. Effects contributing to extrinsic rewards Extrinsic rewards are appreciation through compensation which an organization pays to its employees for better performance, commitment and efficiency at work (Muhammad Ehsan Malik, 2010). Extrinsic reward is highly related to company policies and administration, supervision, interpersonal relationships, working conditions, salary status and security (Herzberg, 2003) (Gkorezis, 2008). Other example of extrinsic...
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...ETIHAD AIRWAYS Assignment I Contents INTRODUCTION 2 BACKGROUND 3 ETIHAD’S CORE VALUES 4 COMMITMENT 4 VISION AND MISSION 5 HISTORY 6 LOYALTY PROGRAM 6 FINANCIAL PERFORMANCE 9 FINANCIAL POSITION 9 FINANCING ACTIVITIES 11 EXTERNAL ENVIRONMENT 11 GENERAL ENVIRONMENT 12 EXTERNAL ENVIRONMENT ANALYSIS 41 INDUSTRY ENVIRONMENT ANALYSIS 44 1. Porter's 5 forces model 44 COMPETITOR ANALYSIS 65 INTERNAL ENVIRONMENT 68 COMPETITIVE ADVANTAGE 90 VALUE CHAIN ANALYSIS 92 IMPORTANT ENVIRONMENTS THAT ETIHAD NEEDS TO BE AWARE OF: 108 ARE THE VISIONS AND MISSIONS CLEAR AND MEASURABLE? 110 REFERENCES 111 INTRODUCTION Strategic management is the comprehensive collection of ongoing activities and processes that organizations use to systematically coordinate and align resources and actions with mission, vision and strategy throughout an organization. Strategic management activities transform the static plan into a system that provides strategic performance feedback to decision making and enables the plan to evolve and grow as requirements and other circumstances change (Dess, Gregory G., G.T. Lumpkin and Marilyn L. Taylor, 2005). Our group decided to work upon Etihad Airways, the flag carrier airline for United Arab Emirates. The name ‘Etihad’ is derived from an Arabic word which means ‘union’. In addition to its main activity of passenger transportation, Etihad controls Etihad cargo and holidays. Aside from that, they have stakes in many other airlines...
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...and coherent approach to the management of the under-covered bank and telecoms ’ most valued assets - the people working there who individually and collectively contribute to the achievement of the objectives of the business. Human resources management comprises several processes. Together, they are supposed to achieve the organization’s goal. These processes can be performed in an HR department, but some tasks can also be outsourced or performed by line-managers or other departments. The various HR activities which we focused on while doing this report have simply started from the range of Recruiting process, Training Process, Performance Appraisal, Transfer Process, Motivation Process, Employees Retention Programs and Respond to diversity. We surveyed two top telecom companies and one local private company altogether to prepare a high-quality research report. Our objective was to find out the strategic aspect of Human Resource Panning various HR issues that a bank and telecom company focuses for thriving in the market. The results of logistic regression indicate that the majority of the structure of HR approaches and proceedings of each of the organizations are studied. Table Of Contents: PART I 1. INTRODUCTION:…………………………………..6 1. Southeast Bank Ltd ..…………………6 2. Grameen Phone…………………………7 3. Banglalink………………………………8 2. ORGANIZATION REVIEW……………………….9...
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...ResearchersWorld -Journal of Arts, Science & Commerce ■ E-ISSN 2229-4686 ■ ISSN 2231-4172 SIGNIFICANCE OF HUMAN RESOURCE MANAGEMENT IN ORGANIZATIONS: LINKING GLOBAL PRACTICES WITH LOCAL PERSPECTIVE Akbar Ali, Faculty of Management Information System National University of Sciences & Technology, Pakistan ABSTRACT Present study aims to link the global HRM in local context. HRM deals with the responsibilities, functions, behaviors and importance of employee. Hence the significance of HRM in organization is marvel. Previously not much attention had been given to manage employee in an organized manner, but with the passage of time need were felt to shift to formalization. The level of HRM practices do not show the formalized structure, therefore it is found mandatory to focus our country so that a step towards the identification and filling of gaps is initiated. HRM role is supposed to be very inclined towards humanitarian factors. In Pakistan the issue of traditional management is required to be addressed to transform it to HRM conceptualization in true letter and spirit. In Pakistan context this article is being written with the confidence that it will help managers to link the global HRM practices in local context in their organizations. Keywords: HRM, Organisation Pakistan. International Refereed Research Journal ■ www.researchersworld.com ■ Vol.–IV, Issue–1, January 2013 [78] ResearchersWorld INTRODUCTION: -Journal of Arts, Science & Commerce ■ E-ISSN...
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...participates in shaping it. Architecture is society’s most public and visible art; through it we profess our most cherished values, patterns and skills. As a discipline architecture has its roots both in art and science. It demands the love of precision, geometry, and order as well as a passion for mystery, wonder, and the unknown. Good architects are deeply concerned about society and culture. They are critical thinkers, with a reflective sense of history and a visionary, though grounded, attitude toward the future. They not only mirror the attitudes of society, but contribute to its direction. The study of architecture involves an exploration of diverse disciplines that influence the built environment. Architectural education is, by necessity, the most comprehensive course of university studies. It not only prepares students for a future in the profession of architecture but provides an extraordinary foundation for a multitude of interdisciplinary and related design fields. Students learn not only to handle the conflicting demands of function, aesthetics, technology and economy, but are trained in a variety of means of expression including writing, model-making, drawing, photography, video, digital media, and verbal presentations. If you aspire to be a professional with a social mission, if you appreciate the value of science and technology and are simultaneously intrigued by the revelations offered by works of art, then architecture may well be your field” (Carleton University...
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...economic problems. In this paper, Hizb ut-Tahrir, Bangladesh exposes the oppressive capitalist nature of the budget and shows how the entire economy of Bangladesh, through a complex package of measures, is being brought under the total grip of the imperialists. ! " # $ % & ' Every year when the budget is presented, one of the most common discussions is that revenue target has not been achieved. Tax is the main source of revenue in Bangladesh (around 95% of total Government of Bangladesh GOB revenue), especially import duties (around 66% of tax revenue). Contribution of VAT (including import) currently stands above 40%. In the name of reform of tax regimes and restructuring of the tax administration, the GOB reduces the duties on luxury items such as new cars, televisions or refrigerators while imposing VAT (Value Added Tax) on essential services. This year the GOB incorporated 11 new service sectors under the VAT net which includes doctors and educational institutes. VAT is such an unfair system where every individual, rich or poor, pays the same amount of tax for consuming a product or service. Through this...
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