...Assignment Two: Human Resource Strategies of Google, Inc. & Wegmans Food Markets, Inc. BUS 508-Contemporary Business Alisha Ball Dr. Solomon Fakinlede Strayer University Compare and contrast the two (2) industries you have identified in terms of size, products, services, customers, economic and regulatory environment. Human resource management/ strategies refers to a various number of policies as well as practices that influence an organization significantly. It is related to employee behaviors, attitudes, as well as performance. These strategies are used to give organizations a competitive advantage particularly in the areas of recruitment, training and development, and diversity management. These policies and strategies help promote the practice of helping organizations to achieve their business goals as well as objectives by developing the knowledge and skills of employees in order for the organization to meet its mission as well vision. These strategies are often very strategic as well as goal oriented and helps organizations adapt to change as well as meet the needs of the consumers that they serve. These strategies help to make organizations some of the best companies to work for. Google, Inc. ranks number one on the 2015 Fortune 100 Best Companies to Work For. Google is a global company that develops technology including web browsers, smartphones, smart contact lenses and social media apps to help keep people connected. Their innovative technology as...
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...Case: Training for Excellence at Wegman Food Market Wegmans Food Markets, “a regional supermarket chain based in Rochester, New York, is one of the top 75 U.S. supermarkets in terms of sales volume and is widely respected in the industry. Observers agree that training is a big reason why the company stands out,” (Noe, Hollenbeck, Gerhart & Wright, 2009, p. 209). In this paper I will discuss how training at Wegmans’ is related to its organizational needs and how Wegmans’ measure the success of their training programs. I will also discuss if an e-learning will be an appropriate training method at Wegman and for what aspect of training might it be most beneficial? I will discuss how on-going training for employees can have a positive impact on employee retention Discuss how training at Wegmans’ is related to its organizational needs. “Hiring the right people means more than just securing employees who possess the knowledge, skills, and abilities required to perform a particular job; these people must also be able to acquire new knowledge and skills as jobs and environments change,”(Dreher & Dougherty, 2001, p. 6). Wegman Food Market Human Resources department have to ensure that they are hiring the right people that will provide the customers with superior customer service and commit to implementing the knowledge they receive during training. Wegmans organizational strategy is for the employees to “understand sales and competing on the basis of quality and service,” (Noe...
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...Introduction Every human resources department in any organizations will undergo the process of training and development of its employees. This process is one of the significant process that organizations must do in order to let their employees be trained in as for them to encounter the real situation in accomplish their job. Hiring the right people means more than just securing employees who possess the knowledge, skills, and abilities required to perform a particular job; these people must also be able to acquire new knowledge and skills as jobs and environments change,”(Dreher & Dougherty, 2001). One of the well-known and famous company that have succeed in business as the result of well trained workers is Wegman Food Markets. Wegman Food Market become famous and widely respected in the industry not only because of their success in sales volume but also because of their success in training their workers. This is due to the fact that many observers believe that the big reasons why the company stands out is because the training of the employees. Satisfaction was clearly shown in the customer face whenever they step out from the Wegman Food Market as they are happy buying and serve well by the workers. Wegman Food Market is a regional supermarket chain headquartered in Rochester, New York which is one of the top 75 United Stated supermarkets. The company was privately held and is a family-owned company started in 1916 by the Wegman Family. Robert Wegman is the chairman until...
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...Training for Excellence at Wegman Food Market Adrienne Sharpe HR Management Foundations Sue Golabek July 25, 2010 Training for Excellence at Wegman Food Market 1. Discuss how training at Wegmans’ is related to its organizational needs. The training at Wegmans is very much related to their organizational needs because all the training that Wegman has implemented such as the (LMS) learning management systems has put Wegman’s organization at an advantage over other food store chains. Wegman saw the need to have training that would be effective, and that a effective training program can actually teach what it is designed to teach, and it teaches skills, and behaviors that will help the their organization achieve its goal. Wegman took a number of steps to train their employees to meet their organizational needs. The training content at Wegman consist of on the job training, and classroom training, product knowledge, food safety, and the way to cook and bake, and superior customer service. With the training that Wegman has put in place has been very beneficial to their organization in relation to training. Training for Excellence at Wegman Food Market 2. According to the case, how does Wegmans’ measure the success of its training? Wegmans measure the success of its training based on whether a store’s sales are growing. The sales and profit growth are the primary ways that the company measures the performaces of the company’s director of training and development...
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...Wegman Case MGMT1120 Introduction to Business 2/24/2013 Instructor: Michael Cook Sarah Gilbert Sarah Gilbert MGMT1120 Introduction to Business Instructor: Michael Cook Wegman Case February 24, 2013 Wegman Case 1. Wegmans has always been managed by members of the Wegman family. Do you think the company could continue its winning way if the next generation doesn’t want to take over, forcing the company to hire someone from outside the family as CEO? Explain your answer. In 2012, Wegmans received more than 5,200 requests from people asking the company to open a store in their community. Another 7,600 customers wrote to say how much they like shopping at Wegmans, because they like the products and services offered or appreciate the way Wegmans employees treat them. Wegmans is a major corporate contributor in communities where stores are located. In addition to corporate giving, every store has a budget for community support. Giving is focused in these five areas: * Food for the needy * Strengthening neighborhoods * Helping young people succeed * Healthy eating and activity * Support for the United Way as an effective way to fund programs that make a difference Wegmans has awarded over $85 million in scholarships to more than 26,000 employees since the company inaugurated the Wegmans Scholarship Program in 1984. About 4,000 employees have active scholarships each year while they attend colleges and universities across the country. In 1987...
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... Robert Nolley III Today I decided to do my assignment on Wegmans Food Market. There are many driving forces that shaped this privately-held, family owned company that was founded in 1916. Wegmans is a regional grocery store chain that has built reputation on one stop experience. Many of their customers enjoy picking up their prescription, ordering dinner in the market café, renting family videos, and being able to pick up or drop off clothes at the inside dry cleaning. Wegmans believe in giving their customer the best, and they strive to achieve it daily. Founded in Rochester, NY, they have raised the bar on the customer shopping experience. The company takes pride on offering exceptional customer service, high quality goods, and great quantity of choices, and prepared quality foods. Wegmans has appeared on the Fortune’s annual “100 Best Companies to Work For” list since it begin in 1998, and has ranked among the top 10 of eight consecutive years (Fortune.com). In 2013, “Wegmans annual sales of $7 Billion. In 2014, “Wegmans was rank 30th on the Supermarket News list of the Top 75 Supermarkets based on sales volume”(Fortune.com). Wegmans operate 85 stores, and employs over 44,000 people. Competing in a global environment, quality is the main factor that differentiates Wegmans from other large grocery store chains. Wegmans food market is known for high quality products. One of the ways is to ensure quality through the use of...
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...Training for Excellence at Wegmans Food Markets Training for Excellence at Wegmans Food Markets Training programs within companies are very important. This gives companies the upper hand on keeping their employees at the peak of new policies, sales and training. Without training programs within the companies, employees do not have the knowledge to succeed at work and make sales. Wegmans food markets are at the cutting edge of training programs and on-the-job training. Wegmans training program fits to what the company needs in order to make money and succeed as a company. Wegmans uses a blended approach to training, combining sessions in the classroom and on-the-job training Noe, R., Hollenbeck, J., Gerhart, B., & Wright, P. (2009). The training that Wegmans provide for their employees ensure that that employees learn the value it places on superior customer service and working towards a common goal. Wegmans measure their success based on the store’s sales Noe, R., Hollenbeck, J., Gerhart, B., & Wright, P. (2009). The primary way Wegmans measure their success is growth in sales and profit. Wegmans uses one of the many ways a company can measure success. One way to measure the training that is given to employees is transfer of training. Employees using the knowledge, skills, and behaviors learned in training on the job. eLearning can be very important to Wegmans training programs. Web based training is less expensive than hiring an instructor in a classroom...
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...CASE ANALYSIS OF WEGMANS FOOD MARKET Balmes, Jennylyn C. De Guzman, Marlene A. Endozo, Lyka M. Esguerra, Michelle Carmel B. Espiritu, Janelle Rajen S. Fajiculay, Joanna Marie T. Lopez, Evangeline Porto, Maria Lyn Sarmiento, Kris Jeine Laizl Kaez Tobeo, Baby Jane I. Point of View The group used the point of view of Wegmans Food Market’s management. II. Time Frame The case happened during the maturity of Wegmans Food Market. III. SWOT (Strength, Weaknesses, Opportunities, and Threats) Analysis Strengths 1. Wegmans Food Market is a well-known premier grocery chain as it offers high product quality and excellent service to customers. 2. It is positioned in good locations in United States where it does its business. 3. It offers variety of products and extended additional features wherein customers can choose from. 4. The company's produce department employs specialized way of transferring produce to reduce bruising 5. It maintains a strict control on its suppliers considering the quality and timeliness of deliveries. 6. It involves the coordination of departments in verification of inventory count. 7. It has good people who are well-trained, knowledgeable, and committed to the organization. 8. It continues to adopt technological processes and systems to maintain its competitiveness. Weaknesses 1. Because of too much emphasis on satisfying customers, high cost of improving the products and service is somehow...
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...research into their company website, reveals that Wegmans is a family-owned grocery market chain with over 84 stores scattered throughout six states in the mid-Atlantic region of the United States. The company started business in 1916 when John Wegman and his brother, Walter, opened the Rochester Fruit & Vegetable Company and peddled fresh produce from a push-cart. In 1921, the company broadened its footprint when the brothers purchased the Seel Grocery Company, and their inventory of goods expanded to include a larger variety of groceries and baked goods. The Wegmans opened their first namesake family store in 1930 that featured the addition of fresh meats, produce, and dairy to their list of goods, and they featured a cafeteria fitting over 300 people. (Wegmans, 2015) Over the years, the company would incorporate new advancements in grocer related technologies, as well as a robust program of employee benefits and education. The Wegmans Scholarship Program was created in 1983 along with the Wegmans Federal Credit Union in 1986. The family proudly boasts that Wegmans has been named as the #1 company to work for in the country numerous times in the early 21st century. (Wegmans, 2015)...
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...MANUFACTURERS ASSOCIATION (GMA) represents the world’s leading branded food, beverage and consumer products companies. Since 1908, GMA has been an advocate for its members on public policy issues and has championed initiatives to increase industrywide productivity and growth. GMA member companies employ more than 2.5 million workers in all 50 states and account for more than $680 billion in sales. The association is led by a board of member company chief executives. For more information, visit the GMA Web site at www.gmabrands.com. The FOOD MARKETING INSTITUTE (FMI) conducts programs in research, education, industry relations and public affairs on behalf of its 1,500 member companies — food retailers and wholesalers — in the United States and around the world. FMI’s U.S. members operate approximately 26,000 retail food stores with a combined annual sales volume of $340 billion — three-quarters of all food retail store sales in the United States. FMI’s retail membership is composed of large multi-store chains, regional firms and independent supermarkets. Its international membership includes 200 companies from 50 countries. For more information, visit the FMI Web site at www.fmi.org. WEGMANS FOOD MARKETS, INC. is a 71-store supermarket chain with stores in New York, Pennsylvania, New Jersey, Virginia, and Maryland. The family-owned company, founded in 1916, is recognized as an industry leader and innovator. Wegmans has been named one of the ‘100 Best Companies to Work For’ by FORTUNE...
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...Assignment 1 Human Resource is managerial activities that develop and maintain a qualified workforce (human resources) that in turn contributes to organizational effectiveness. Human Resource Management (HRM) is the process of hiring and developing employees so that they become more valuable to the company. HRM has always played a part in contributing to the success of the company either directly or indirectly. It is important for companies to be more strategic in the way it operates in order to meet the business needs of the company. At the same time, it cannot lose sight of the critical value and importance of people in the process. Like other areas of management, HRM is involved in setting policies, formulating plans and trying to make decisions for the benefit of both the company and the employees. Above all this, the driving force that drives the success of the company is its people. They provide the company with the competitive edge and are the most valuable asset to the company. It is therefore important for HRM to assist the company to effectively and efficiently manage its human resources and having activities that would complement and promote business growth. HR practices such as skill enhancement, job design, selection measures, compensation-linked appraisals, merit promotions, and training have all been found to enhance firm performance. According to Fortune, Wegmans Food Market, Inc. is number five on the top 100 Best Companies to Work For. Every Wegmans has one HR...
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...Wegmans: A Company to Excel Ethics of Business Centenary College October 13, 2013 WEGMANS A COMPANY TO EXCEL The Wegmans grocery store chain started its history with two brothers, but today has over 36,000 employees with a genuine commitment to each of them. (Hoovers, 2013) John Wegman first started in the grocery business by opening Rochester Fruit and Vegetable Company in 1916. (History, 2013) The corporate headquarters is still located in Rochester, NY where the company started. (Snapshot, 2013) In 1921, the bothers John and Walter Wegman purchased the Seel Grocery Company. After acquiring the store the brothers introduced bakery and general items to the sales floor. Nine years later in 1930 the name changed to Wegmans and a 20,000 square-foot store with a cafeteria was opened. In 1931 John and Walter Wegman incorporate Wegmans, but the company still remains privately owned. (History, 2013) Wegmans has a history of quickly adapting to technology. The co-chairman Robert Wegman was part of the industry committee that created UPC labels and in 1974 Wegmans started to use bar-codes before most competitors. In 1990 electronic discounts and coupons were initiated. (Facts, 2013) Wegmans has grown substantially since its inception in 1916. The company is located in the northeast of American and has eight-three stores in six states. (Store Locator, 2013) Wegmans is a privately held company which Hoovers estimates the annual revenue exceeded 6.6 billion...
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...manager. II. Time Frame The case happen during the growth of Wegman’s Food Market. III. SWOT Analysis A. Strength 1. They offer high product quality and excellent service 2. They have strict control over supplies, insisting on product quality and on-time deliveries. 3. They provide a good benefits and trainings to their employees 4. There is a proper segregation of duties to serve the customers effectively and efficiently 5. Each store has various special features that offer different products and services which makes it unique over the other 6. The company provides employment for it employs over 37,000 people and has annual sales of over $3 billion. 7. They are well known in the business since they gain the trust of their customers 8. Wegman’s uses the farm to market system believing themselves as fresh produce 9. They uses a companywide system to keep track of the inventory 10. Quality and customer satisfaction is a priority of Wegman’s management and its employees 11. They were able to adopt new technologies B. Weakness 1. It has a high maintenance cost and will be paying large amount of taxes 2. They have a giant stores , 100,000 square foot superstores, that may be a burden to consumer to roam around and it will be time consuming for them to look for products if they are in a rush. C. Opportunities 1. Wegman’s Food Market has its competitive advantage since they are already well known for their...
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...Team A Weekly Reflection Mohamed Bayon Ricky Harps Dorothea Lancaster-Raine Human Resources Management HRM 531 April 23, 2012 Instructor: Alicia Smith A new challenge faces businesses throughout the United States in today’s economy; it has a powerful impact on our workforce to be productive, competitive and successful. This challenge is diversity in the workplace and how human resources are training and preparing, not only potential future employees, but human resource managers as well, to face this challenge head on. It is important to understand how age, ethnicity, race, gender, religious belief, physical ability, sexual orientation, geographic location and educational background impact the performance and success of any business. The number of women in the workforce has doubled since 1970; the number of white men in the workplace accounts for only 40%, the age of employees has increased; physical disability is no longer a valid reason to deny employment; educational background has become more important to the hiring and retaining process. The issue of diversity is very important; it has a very real impact on productivity and profit. Diversity has the ability to improve or hinder the success of teamwork. Human resource has to improve the efficiency of the diverse work environment. Human resource has to provide procedures and policies to positively influence the diversity in the company. If it is applied successfully...
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...PART ONE Introduction Chapter 1 introduces you to the field of operations management. It describes the nature and scope of operations management, and how operations management relates to other parts of the organization. Among the important topics it covers are a comparison of manufacturing and service operations, a brief history of operations management, supply chain management, and a list of trends in business that relate to operations. After you have read this chapter, you will have a good understanding of what the operations function of a business organization encompasses. Chapter 2 discusses operations management in a broader context, and presents the issues of competition, strategy, and productivity. After you have read Chapter 2, you will understand the importance of the operations function relative to the goals of a business organization. This chapter also describes time-based strategies, which many organizations are now adopting as they seek to become more competitive and to better serve their customers. Introduction to operations management includes two chapters: 1 2 Introduction to Operations Management, Chapter 1 Competitiveness, Strategy, and Productivity, Chapter 2 CHAPTER 1 Introduction to Operations Management CHAPTER OUTLINE Introduction, 4 Production of Goods versus Delivery of Services, 7 LEARNING OBJECTIVES After completing this chapter, you should be able to: 1 Define the term operations management. 2 Identify the three major functional...
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