Improving Performance in the Workplace

Effective Training: A Case Study from the Oil & Gas Industry
1. Provide a summary of the who, what, and why of the case.
This is a case study of the Oil & Gas Industry (O&G) and the safety measures and evaluations they employ. Throughout this case study, it was determined that the main focus was the safety of the inexperienced workers (roughnecks and worms) and drivers of the rigs. Although everyone in the industry may require some sort of safety training, it seems plausible that those with less experience need more training as they begin a new “high-risk” job.
O&G was not sufficiently annotating past injury cases to show the lack of safety within their organization. This required outside individuals to visit 40 plus oil rigs over a several year period to perform a question and answer rendition in order to collect imperative data of past, present and future safety programs, as well as annotate the processes which were emplaced at the various sites. Most of the safety information seemed to be passed via story boards. In other words, the experienced workers would tell stories about individuals within the company, which seems to be productive. Since the average person envelops and grasps the content better via stories, this proved to be the choice of the organization venue for their safety programs.
2. Was the organization ready for the training? Should management should have done more planning?
When the headquarters decided to develop a new program, they had to figure out a way that would not turn the employees off and make them disinterested. The only way to do this was to have the experienced workers (supervisors and mentors) be the individuals in the videos to tell their stories. This was captured in the years of collecting data at each site and interviewing many workers. Once the data was collected, the videos