...Phoenix Advertising Interoffice Memorandum DATE: April 18, 2015 TO: Jeff Lewis, Managing Director; Sarah Jefferies, Planning Director; Deidre Collins, Creative Director FROM: Vice President of Human Resources SUBJECT: Roanoke Branch Over the past month, the Roanoke branch has been facing problems; there have been several complaints from clients about the quality of work produced by this branch. Additionally, after a change in management, the copywriters and graphic artists feel as though their works are being revised without discussion. It is not totally clear, but this could be root cause of the complaints received by the branch. The Roanoke branch has some of the companies’ valuable clients and is important to our success. We must give this issue our immediate attention. It is imperative the executive team contact the Roanoke branch and evaluate the operations there. Jeff Lewis needs to review all new accounts the branch has taken on recently; verifying that they are viable for generating revenue. Deidre Collins needs to contact the copywriters and graphic designers and evaluate submitted work and any revisions made by the director. Sarah Jefferies should generate a plan for new accounts; developing a timeline to see what is causing the employees to work longer hours. I will work with the human resources department in managing employee relations. A detailed report of your findings is expected in my office by close of business...
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...You Decide Scenario: Week 3 Detecting and preventing insider threats is its own discipline, with its own dynamics. If you put these countermeasures in place, you can reduce the threat dramatically. First, you can use an IP packet-filtering router. This type of router permits or denies the packet to either enter or leave the network through the interface on the basis of the protocol, IP address, and the port number. The protocol may be TCP, UDP, HTTP, SMTP, or FTP. The IP address under consideration would be both the source and the destination addresses of the nodes. The port numbers would correspond to the well-know port numbers (Vacca, 2009). Packet filtering lets you control data transfer based on the address the data is, the address the data is going to, and the session and application protocols being used to transfer data. The main advantage of packet filtering is leverage. It allows you to provide, in a single place, particular protections for an entire network. Consider the Telnet service. If you disallow Telnet by turning off the Telnet server on all your hosts, you still have to worry about someone in your organization installing a new machine (or reinstalling an old one) with the Telnet server turned on. On the other hand if Telnet is not allowed by your filtering router, such a new machine would be protected right from the start, regardless of whether or not its Telnet server was actually running. Another advantage of a packet filtering router is that...
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...There are so many modes of communication today used in organizations. Determining what needs to be communicated is the first step in know what vehicle of communication needs to be utilized. In this paper, as a team we will discuss the various ways of communicating such as; face to face meetings, overhead announcements, letters, emails and memos. These are just a few ways companies communicate within their organization. The inventory of various communication channels used within an organization includes e-mails, and face-to-face meetings. These channels are among two of the most effective ways of communicating within an organization. E-mail is a fast and efficient channel most frequently utilized. This channel is used because most employees in my organization work in the field, and emails allow them to respond to their colleagues in a timely manner. Computerized communication has several advantages, according to the book Health Promotion and Interactive Technology (Street, Gold, & Manning, 1997): Most organizations in the health field use this type of communication to obtain messages throughout the organization more rapidly. The messages sent out, are based on updates, events, information about the job, Job openings, and request of medical information. This information is delivered from one department to another. This channel of communication also can be used to send medical information to other doctor’s office. This is a good source of communication when it is disseminating...
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...The purpose of this memo is to explain the role of technical writing in professional sports, specifically the Colorado Avalanche Management and Team Services department. The information was gathered from an interview with Francois Giguere the former General Manager and Executive Vice President. Background Mr. Giguere previously worked as the Assistant General Manager and Vice President of Hockey Operations for the Colorado Avalanche and he also worked in the Quebec Nordiques organization before the team moved to Colorado. He was promoted May 2006. He has won two Stanley Cups in his career with Colorado. Methods of Communication Mr. Giguere explained to me that he sends a lot of emails to people within the organization. The emails he sends are to department heads such as Scouting, Communications, Marketing, Player Development and the Team Services department. He also uses memos to communicate with his colleagues. He also sends text messages if he is in a hurry and needs to be more direct with a certain people. Management Hierarchy Forms of Writing Within The Organization Within the Colorado Avalanche organization there are several forms of writing: Memos. Keep everyone up to speed on daily activities. There are different forms of memos used to do this. • Manager Memos. A memo is sent out by the General Manager after every trade, free agent signing or contract extension. This is to keep people informed about contract negotiations. A memo includes player profiles...
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...documents to help you write emails, memos, and letters can be helpful for inexperienced writers; however, customize the communication so the document does not appear as a form letter. Resources: Writing Different Kinds of Messages, Week Three CheckPoint, Model Documents Gallery, and Writing for Your Reader Checklist Due Date: Day 7 [Individual] forum • Use the information in your Week Three CheckPoint to determine how to communicate with the manager, teammates, and travel agent in the scenario. Consider how much information and what type of communication (email, memo, or letter) is appropriate for each party, based on information in the Week Three reading Writing Different Kinds of Messages. Review the sample emails, memos, and letters in the Model Documents Gallery at http://www.bedfordstmartins.com/modeldocs/business.htm Write a letter to one party, a memo to one party, and an email to one party. Each communication must be a maximum of 250 words. Use appropriate grammar, spelling, style, and format for each type of communication. • Review the Writing for Your Reader Checklist at http://bcs.bedfordstmartins.com/axia/write_audience.html to ensure you have followed the guidelines for communicating effectively with an audience. If you cannot answer yes to every question, revise your messages before submitting them. Post the messages as attachments.Assignment: Negative Messages Using templates or sample documents to help you write emails, memos, and letters can be helpful...
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...Memo To: Recipient’s Name, Recipient’s Title From: Your Name, Your Title CC: Name and title of individuals you want to copy in on your correspondence; if there are no courtesy copies, leave this line off Date: The date you are sending the memo Subject: A clear subject line reflecting the focus of your document This document is an example of the memo layout used for business communications. The guidelines detailed in this memo can assist you in developing effective, clear, succinct business memos. Make certain you use the proper memo format and include the to/from/date and subject at the top flush left position as shown above. Make certain your subject is clear, precise, and complete. Open your memo with the most important point or the purpose of the memo in the first paragraph. Tell the reader why you are writing, putting the Bottom Line On Top (B.L.O.T.). Include enough white space between paragraphs to provide white space. Always single space business communications and place a double space between paragraphs. Give your rationale or supporting reasons for your request in the middle of the document. Explain why it is important that you receive a positive response to your request. Detail how it will help the organization. Provide the specifications of the request you are making, for example date, time, cost, location, etc. Discuss the main points in the body of the memo. In the final paragraph sum up the memo and thank the reader...
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...will be evaluating the four communiqués my team submitted. In the communiqué sent to the CEO of Riordan Manufacturing, John, the accounting manager, was to advise the CEO of the financial instability of JJJ Company and recommend not moving forward with the acquisition. For this communiqué our team collectively agreed that a formal memo would be the best communication for the audience and purpose, I stand by this decision. The memo was a more formal approach as it was intended for the CEO, which showcased his leadership style more direct and to the point. The structure and layout of the memo was assembled with less of a personal feel as is seen common in e-mails or text to a coworker. The information conveyed in the memo was factual pertaining to the purpose of the memo in regard to the financial instability of JJJ Company. I do not think this memo shared too much or too little information. There was no question of ethics present in the memo as it was examining the instability of the company and it was specifically sent to the CEO. Emails were chosen as the communiqués for the other three audiences. Emails are shorter reports that, “should enable the reader to easily focus on the content as well as easily retrieve it," (Leisker & Flatley, 2008,...
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...Business Writing Business writing is similar to technical writing; the concerns and strategies are the same. You start by collecting information—whether you're writing a letter, an email, a press release, or preparing a presentation, you start by gathering your thoughts and doing research. The research might involve reading relevant research papers, clinical trials, and review articles. You may want to talk with researchers, colleagues, or peruse your notes you made at relevant meetings.... It's a good idea to begin by asking yourself "What am I trying to achieve?" If you can't answer that question. the chances of writing a good piece are slim. If you can identify your global intentions, then you can evaluate your information, arguments, and recommendations against those intentions. Start immediately to identify the main issues, think about how to organize them, make some notes, brainstorm, and so on. By focusing your thoughts, you've started to think about what your readers might want or need to know. ------------------------------------------------- Some Things To Keep In Mind This is the same list of strategies used for technical writing: 1. Understand the type of report/memo/synopsis you are writing—find examples and notice the structure and organization other authors have used 2. Write down your global intentions—a phrase or two that captures the gist of your potential writing 3. Tentatively identify possible sections and subsections—this is a brainstorming...
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...on our Learning Team. The first communication in our report was the Accounting Peer Memo. The memo did convey the intended message that JJJ was not a good investment for the company. The message could of contained more language that accountants use, as this is a communication from an accountant to other accountants. This type of communication was the most appropriate because any other form would not have as effective, for example an email would not have appropriate enough to convey the message professionally enough. The one thing that I would change to improve this communication would be to add an indentation at the beginning of every paragraph to make the look more professionally written. There were no ethical implications in this memo, because it was written by the head of the accounting department to the accountants in the department all were privy to the information. The memo shared right amount of information because it is the Accounting that did the audit and therefore they have access to all information concerning this deal. As the author of the second memo it is hard not to be biased. After reading the memo along the others I now see the flaws in my work. The memo appeared to be put together in a way to convey the intended...
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...two-page memo, addressed to me, discussing how you demonstrate the characteristics of successful e-mail messages. Your memo should explain the importance of each of the following concepts and describe how you demonstrate each, citing an attached example e-mail message you composed: * Effective use of the subject line * Limiting the e-mail to a single topic * Use of conversational (as opposed to formal or "lawyerly") tone including appropriate salutation * Concise, clear, and organized content with appropriate opening, body, and closing * Appropriate and effective use of highlighting * Appropriate use of e-mail (as opposed to phone, face-to-face) as the communication channel Include 3-5 supporting examples of printed e-mails you have sent since the beginning of the semester. Number each example in the upper right-hand corner and refer to this number in your memo to support how you have demonstrated each concept. You may cite more than one example to support each concept. Each of your supporting examples must be used as least once and can be used multiple times. See e-mail format instructions for more information on e-mail expectations. You may use work e-mails or personal correspondence as examples. Note that select e-mails will be graded for technical correctness. You may retype e-mails to correct typos, grammar, spelling, etc. Tips for writing this report: 1. First sentence tells the reader why you're writing - call it what it is: a memo from...
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...be divided into groups that will work together as management-level employees of a local company with 100 or fewer employees. Each company will decide on a name and a service or product that they will provide. All correspondence will be done from the perspective of employees of the companies you create (with the exception of the individual presentation). The sequence is intended to create a rhythm of practicing by working together in groups and then proving your individual knowledge by producing your own writing. Assignments: 1. Group email (informative). Email to the instructor describing the company. 2. Individual email (invitation). Email to other individuals in the company inviting them to a brainstorming meeting about how to resolve a staffing shortage. 3. Group memo (information report). Memo written to the company’s CEO reporting options generated in the brainstorming meeting. 4. Individual memo (persuasive memo). Memo written to all departments asking them to share information on their best employees for the purpose of reassigning those employees to solve staffing shortages in certain departments. 5. Group business letter (request for information). Letter written to a temp agencies requesting information on temp workers to help solve staffing shortage. 6. Individual business letter (request for information). Letter written to a college requesting information about internship programs for the company to help solve staffing shortage. 7. Group...
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...IT 500 Help With Memo Assignment Here is a general structure that you can use for your memo assignment. To: All Employees From: HR Department (or your name) Date: Today RE: My Memo Assignment XYZ... Opening lines would state what is being done, such as a policy on recording phone calls, monitoring emails, and so on. There is no minimum or maximum length here. Averages tend to be two or three paragraphs. Controversies Note the section heading. This helps to distinguish the text that you include to discuss controversies. As a hint, why is your topic controversial? What part of the opening paragraph stating the policies might someone find controversial and why? One may assume that stating “we are reading your email” is controversial, but why? Is it that the employees may expect such things to be private, but the company states otherwise? Best practice is to spell it out and not assume (even though in many cases the controversy may seem obvious). This is your chance to show critical thinking and analysis of why this is a controversy. Within the context of the memo, you can use writer’s prose to explain this to your employees if you want (not required, just a suggestion). Legislation Again, note the section title; this helps the reader distinguish your objective. Think of it in terms of you as an employee. If HR sends you a memo, you may not want to read an entire law word-for-word. Instead, consider mentioning a law by name, and giving a three- or four-sentence...
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...that would be required by a memo. This helped me format the memo before I wrote it. I enjoy information that is specific; such as a request for details. I do transfer information through emails frequently at work, so I could relate to case 1. 2. Objectives To me, the writer needs information. She or he is in a decision making position, which requires accurate and concise information. That is why I itemized part of the memo. My first concern for the memo was to get across the information I desired. In doing so, I wanted to have a friendly and appreciative tone with the reader. I wanted the intern to feel appreciated and comfortable. This is how I prefer to be managed; first tell me what you require, and then be nice about it. 3. Constraints The two-week period seemed like a good time frame to me. I was able to draft the memo, submit it, and then re-read it. I did submit a draft to the OWL, and I used all of the feedback. 4. Outcomes I think I was most successful in expressing to the reader what the point of the memo was. I was least successful in drafting a memo which was eloquent. I sometimes read emails that sound very eloquent, and it makes me think the writer is intelligent and sophisticated. 5. Learning experience When writing this memo I enjoyed thinking about what did I want. I enjoy being specific. The OWL suggestions helped me write a better memo. I was unsure of how to be friendly or appreciative in the memo. I wanted to sincerely thank...
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...IT 500 Help With Memo Assignment Here is a general structure that you can use for your memo assignment. To: All Employees From: HR Department (or your name) Date: Today RE: My Memo Assignment XYZ... Opening lines would state what is being done, such as a policy on recording phone calls, monitoring emails, and so on. There is no minimum or maximum length here. Averages tend to be two or three paragraphs. Controversies Note the section heading. This helps to distinguish the text that you include to discuss controversies. As a hint, why is your topic controversial? What part of the opening paragraph stating the policies might someone find controversial and why? One may assume that stating “we are reading your email” is controversial, but why? Is it that the employees may expect such things to be private, but the company states otherwise? Best practice is to spell it out and not assume (even though in many cases the controversy may seem obvious). This is your chance to show critical thinking and analysis of why this is a controversy. Within the context of the memo, you can use writer’s prose to explain this to your employees if you want (not required, just a suggestion). Legislation Again, note the section title; this helps the reader distinguish your objective. Think of it in terms of you as an employee. If HR sends you a memo, you may not want to read an entire law word-for-word. Instead, consider mentioning a law by name, and giving a three- or four-sentence...
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...DRUB is a small brokerage house that enables its clients to buy and sell stocks over the Internet, as well as place traditional orders by phone or fax. DRUB has just decided to install a new email package. One vendor is offering an SMTP(Simple Mail Transfer Protocol).-based two-tier client-server architecture. The second vendor is offering a Web-based email architecture. Fred doesn’t understand either one but thinks the Web-based one should be better because, in his words, “The Web is the future.” a. Briefly explain to Fred, in layperson’s terms, the differences between the two. b. Outline the pros and cons of the two alternatives and make a recommendation to Fred about which is better. Part A - Assignment Deliverables: Client-server architectures attempt to balance the processing between the client and the server by having both do some of the logic. a) Write a memo to Fred that explains the differences between the two options. Be sure to explain the difference in terms Fred will understand, since he does not know much about technology or networks. b) In the memo outline the pros and cons of the two alternatives and make a recommendation to Fred. Part B: Part B - Assignment Scenario: Read the ‘Accurate Accounting’ scenario on page 67. One day, Diego sends you an email with the questions below. Using information in the...
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