...GROUP #5 COMMUNICATION PROJECT – PARADISE RESORT AND SPA WHAT IS COMMUNICATION? Communication is the transmission of information and ideas from one individual or group to another. The crucial element of this definition is meaning. “Communication is the glue that enables people to work together to accomplish results.” "The most important thing in communication is to hear what isn't being said." Peter Drucker Communication in organizations or organization communication encompasses all the means, both formal and informal, by which information is passed up, down, and across the network of managers and employees in a business. These various modes of communication may be used to disseminate official information between employees and management, facilitates team work, to exchange hearsay and rumors, or anything in between. Organizational Communication serve to improve customer relations, bolster employee satisfaction, build knowledge-sharing throughout the organization, and most importantly, enhance the firm's competitiveness. According to Fielding, an organization consist of groups of people who work together to reach specific goals. The individuals must communicate with each other and share information if they are to reach the shared goals. How the organization is managed, for example autocratically or democratically affects the communication within the organization and the direction in which communication will travel. Generally the four channels of direction...
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...COMMUNICATION PROCESS In order to sustain our relationships with other people and to get what we need or want in life, we need to go through the process of communication or, the communication process, which we go through every days of our life but unaware of it. Communication is simply the process whereby people share their feelings, thoughts, experiences and suggestions to each other; to create a shared understanding. It is a process that allows people to exchange their information by one of several methods depending on the message and the context. It is an effective way to show our needs, demands, the information reaches people via various modes, which is through speech, visuals, poems and books, the information can be in the form of words, gestures, drawings, songs/music or paintings. Before communicating to each other, it is important to first generate the ideas in our minds because it is impossible to communicate to each other without having a meaningful idea. The process of communication has no standard definition or explanation; it can be defined according to individual understanding. Communication is the process of sharing our ideas, thoughts, and feelings with other people and having those ideas, thoughts, and feelings understood by the people we are talking with. (www.studymode.com). This simply means that every word that comes out of our mouths trying to convince or tell someone something is taken as a process to communicate to another party. According to Charles...
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...COMMUNICATION PROCESS In order to sustain our relationships with other people and to get what we need or want in life, we need to go through the process of communication or, the communication process, which we go through every days of our life but unaware of it. Communication is simply the process whereby people share their feelings, thoughts, experiences and suggestions to each other; to create a shared understanding. It is a process that allows people to exchange their information by one of several methods depending on the message and the context. It is an effective way to show our needs, demands, the information reaches people via various modes, which is through speech, visuals, poems and books, the information can be in the form of words, gestures, drawings, songs/music or paintings. Before communicating to each other, it is important to first generate the ideas in our minds because it is impossible to communicate to each other without having a meaningful idea. The process of communication has no standard definition or explanation; it can be defined according to individual understanding. Communication is the process of sharing our ideas, thoughts, and feelings with other people and having those ideas, thoughts, and feelings understood by the people we are talking with. (www.studymode.com). This simply means that every word that comes out of our mouths trying to convince or tell someone something is taken as a process to communicate to another party. According to Charles...
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...company. This process is the organization communication. There are channels of communication that flows in every organization. Sometimes type and size of an organization can have an affect on what type of communication channel is mostly used. In every organization their communication process are different. Organizations have their own internal and external communication process. Everyone in an organization must recognize the importance of communication and the role it plays among the workers. Communication process is the sending and receiving of messages and the source sending (encodes) the intended meaning message through a channel which the receiver (decodes) the message perceived meaning and then possibly the receiver communicating through feedback to the sender returning another message. By having the feedback process we can help the communication process improve. It is very important to have an effective and efficient communication. People today spend most of the time of their lives in different kinds of organization school, work, hobbies and etc. And for organizations to function it takes effective internal and external communication. This term paper is done because a well-organized communication process is very essential for the employees to be able to delegate work as well as inform the others about their status in projects and tasks. To be able to do that one has to communicate correctly, with the right and effective channel. There should be a functional way to keep...
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...Knowing the proper communication process is important so that people will understand, from the beginning, the message the sender is communicating to the receiver. “Communication provides the ability for an individual to express feelings and emotions and understand others perceptions.” (de Pre, 2005) Communication is the way people share information, thoughts, and ideas. This can be done in many ways through verbal and nonverbal communication. Verbal communication is through speaking, while nonverbal communication can be anything from written to body language. People must learn the time and place to use each of their communicating skills as well as whether they need to be personal or professional. The communication process has six basic elements in the communication process; they are communicator, communicatee, message, channel, and feedback. The communicator is the sender, speaker, writer, who intends to express or send out a message. The communicatee is the receiver of the message for whom the communication is meant to receive it. The message is the content of the letter, speech, order or idea. The communication channel is how the sender will pass on the information and understanding to the receiver. The feedback replied or reaction of the information that is sent in the communication. Communication is studied by scholars in depth and is broken up into semiotics, media effects, and message production however the aspects of communications that have the greatest affect...
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...Assessment Title (Identify some of the barriers to communication in organisations and using an organisation of your choice show how the management has tried to overcome them.) • Assignment Title: (Communication) • Tutor Name: (NiKKI) • Student ID Number: (2061026) • Date of Submission: (04/07/2013) Communication is an essential portion on a daily basis and is a tool of transmitting information and making oneself understood by another or others, improving social relationship and enhancing work efficiency (Guo and Sanchez, 2009). Especially, regarding to organization, communication exists in employment and train staffs, performance feedback, transaction, and problem solving (Buchanan and Huczyski, 2010). Moreover, efficient communication can produce positive results in organizational behaviour and remain a close relationship which is a fundamental element in businesses. Hence, it is certain that communication plays a significantly role in organisational behaviours (Buchanan and Huczyski, 2010). This essay will illustrate the role of communication in organisation. Initially, the process of communication will be demonstrated. Then, obstacles of communication will be proposed such as environmental barriers and personal barriers. After that, solutions will be examined to overcome these barriers in organisations. The procedure of communication plays a key role in the determination of good communication or bad communication. It can be illustrated as follow: Diagram...
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...related sources of miscommunication, effects and possible solutions. Author’s name Institution Abstract Communication involves spread of ideas and information between people. Communication helps in expressing feelings, emotions, opinions, and ethics and also represents class. It is therefore vital in all aspects of life ranging from that between parents and children, management and employees, employee and employee or even husband and wife. The characteristics of those involved in the process of communication can therefore affect communication. The differences in the diversity and characteristics of employees can also lead to conflicts in communication or miscommunication. The gender differences in conveying messages are as a result of biological, psychological, religious and cultural differences among men and women (Tannen, 1993). Keywords: communication, gender differences Conflicts at the office might be due to the long hours the employees or workers spend together, the differences in the positions of the administration and the problems that arise from change of place of work. Since gender is a culture, it has norms and standards which lead to misunderstandings between people of different sex. The differences can be in the nature of attitudes towards work and their relationships. Women like building interactions so as to achieve different responsibilities. They find it comfortable to be assisted as long as it would lead to realization of a particular...
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...The general communication process and its implication on marketing communication Introduction Organizations today are heavily dependent on information to meet organizational needs. Effective communication plays a key role in fulfilling these needs and contributes significantly to organizational or business success. In this globalization period effective communication is critical to any organization and can help it in many ways. In fact, communication plays a role in product development, customer relations, and employee management - virtually every facet of a business' operations. In communication we share meaning in what we say and how we say it, both in oral and written forms. If we could not communicate, what would life be like? A series of never-ending frustrations,? Not being able to ask for what we need or even to understand the needs of others? Generally being unable to communicate might even mean losing a part of ourselves. Thus, in order to achieve results and being successful, it can be valuable to understand what communication is and how it works. The main objective of this paper is to explain the implication of general communication process on marketing communication. However, before we go through, we would like to clarify what general communication process is and what marketing communication is. What is communication, Marketing Communication and Communication Process? Communication Communication is a process through which senders and receivers of the message...
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...Shell has significant presence in the renewable energy sector with investments in bio fuels, solar energy and wind energy to mention a few. It has operations in over 90 countries and employees more than 93,000 people globally. It believes that people are central to its strategy and are involved in the planning and directing of their own work. It also values differences and create channels to report their concerns. Shell and its people Shell believes in valuing differences of its employees and believes in providing everyone equal opportunity to develop their skills and talents. Diversity and inclusion has been integrated into the Shell culture through their core values of honesty, integrity and respect for people. This is also reflected in the Shell General Business Principle, which states their aim of creating an inclusive work environment with equal opportunities. Shell has come up with People Standards which helps it to effectively resource, develop and engage staff. These standards work to value different views and opinions, to respect each employee’s personal needs and to promote a safe workplace. Shell aims to continually strive to include diversity and inclusion into principles and practice. The employees are an integral part of the human resources functional plan which has proved to work and the best practice continued success. Shell and...
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...47688_CH04_077_110.qxd 3/9/05 4:51 PM Page 77 CHAPTER 4 Workplace Communication Kristina L. Guo, PhD and Yesenia Sanchez, MPH Learning Outcomes After completing this chapter, the student should be able to: 1. Describe the communication process. 2. Understand the importance of feedback in the communication process. 3. Understand various verbal and nonverbal methods of communication. 4. Understand the common barriers to communication. 5. Utilize various methods to overcome communication barriers. Kristina L. Guo is an Assistant Professor of Health Services Administration in the Stempel School of Public Health at Florida International University in Miami, Florida. Professor Guo graduated from Florida International University with a PhD in Public Administration in 1999, and she holds a Masters in Public Health from the University of Miami. Prior to joining the Florida International University faculty, Dr. Guo accumulated extensive experience in the healthcare field. She was the Assistant Director of the University of Miami’s intellectual property division, where she conducted market and patent research and analyses. As the manager of several physician practices, she was responsible for formulating and implementing strategies to increase the organization’s viability and growth potential. She teaches health services management, organizational behavior, and health policy. Her primary areas of research are healthcare policy and management, where she has developed...
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...form, which is written or printed, is included in print media and in electronic, media radio, television and Internet etc. are included. When there are so many channels and newspapers we cannot ignore its importance in the society.Mediacan change opinions because they have access to people and this gives it a lot of strength. This strength can either be used constructively by educating the people or it can be used destructively by misleading the innocent people. Power of the media can transform the whole society. Keywords: Print Media, Electronic Media, Democratic Media, Educative Media, Media in Entertainment. Introduction Media is everywhere; it has become a part of our daily life. The media play a dominant role in the learning process. Media has potential to shape personalities, change the way we perceive and understand the world and our immediate reality. The term media is derived from Medium, which means a carrier or mode. Media denotes an item specifically designed to reach a large audience or viewers. The term was first used with the advent of newspapers and magazines. However, with the passage of time, the term broadened by the inventions of radio, TV, cinemas and Internet. Connecting with media means being connected with the world around us. We spend much of our time entertaining ourselves by browsing channels on TV, surfing on the internet or talking on the mobile phones. In the world of today, the media has become almost as necessary as food and clothing. It is true...
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...differences between these two types of meetings, using a corpus of (International) Business English, in which the multinational participants discuss an information technology research project. English is used as a lingua franca among participants from different companies and different nationalities (e.g., Dutch, German, Italian, Spanish). Features studied include self-identification, the number of turns, interruptions, overlaps, back-channeling behavior, pauses, side comments, small talk, breaks, distribution of talk, meeting structure, and length of conferences. The findings show that because of the lack of body language signals, there are differences in most of these features, for example, fewer interruptions, overlaps, and pauses in concalls than in face-to-face meetings. Small talk is restricted to the end or beginning of calls if it happens at all, side comments do not happen among the participants but may occur with people outside the conference. Back channels occur more frequently in conference calls, as they constitute the only means of communicating attention. The latter highlights the concerns for politeness to secure good working relationships in business relations. Keywords: business meetings; discourse analysis; qualitative; workplace interaction INTRODUCTION Two factors have greatly influenced the business world: globalization and technology. Both have opened new vistas as well as...
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... In this paper I’ll discuss interpersonal communication, defensive communication and how it transforms the way people communicate. How we communicate in most cases makes up what other people think and observe of us. Poor communication often is the main problem in a troubled relationship, both professional and personal. To better understand communication a person must acknowledge many different aspects, including speech, body language, and context. Context, the time, place, or occasion when communication is encoded, has a very large role in transmitting a message. Without the right context, a message could be perceived as the opposite as it was intended. The best way to begin to understand the communication process is to understand the interactive communication model. First, there is a sender who encodes a message to the receiver. Noise interfering with the communication of a message is called a channel. The receiver then decodes this message depending on the context of the situation, and the speaker’s credibility. I will also discuss the ethical behavior of Mr. John Mackey CEO of Whole Foods Market. Whole Foods 3 Discuss how the basic interpersonal communication model that is presented in Figure 8.1 can be applied to the impersonal nature of an online forum. Interpersonal communication is communications between two or more people in an organization. Successful communication sin the workplace includes reading listening, managing and interpreting...
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...the keywords on the spaces provided. 1. Reading and __________ (understanding what we read) 2. Vocabulary (building our data of __________ we know and can use correctly) 3. Grammar and __________ (the art and science of fitting the words of a language together so as to enhance both spoken conversation and written correspondence by ensuring that the __________ for that language have been correctly followed). 4. Practical __________ of the language in a variety of __________ situationscorrespondence, reports, telecommunications, public-address situations, etc. 5. The use of __________ aids to enhance the written words and to make more concrete oral mode of presentation through graphics, statistics, etc. Activity 4 Needs Analysis Task: The students will reflect on the list of subject areas for Business Communication along side with their skills, talents, difficulties, and problems. They will label a number on the blank provided...
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...spectrum technology based on radio waves to enable communication between two devices in a limited area. Wireless local area networks (WLANs) based on the Wi-Fi (wireless fidelity) standards are one of today's fastest growing technologies in businesses, schools, and homes, for good reasons. They provide mobile access to the Internet and to enterprise networks so users can remain connected away from their desks. These networks can be up and running quickly when there is no available wired Ethernet infrastructure. They are reported to reduce setting up costs by 15%. But, with these benefits come the security concerns. WLANs have very little security. An attacker can listen to you, take control of your laptops/desktops and forge him to be you. He can cancel your orders, make changes into your databases, or empty your credit cards. a. The 802.11 Wireless LAN Standard: In 1997, the IEEE ratified the 802.11 Wireless LAN standards, establishing a global standard for implementing and deploying Wireless LANS. The throughput for 802.11 is 2Mbps, which was well below the IEEE 802.3 Ethernet counterpart Late in 1999, the IEEE ratified the 802.11b standard extension, which raised the throughput to 11 Mbps, making this extension more comparable to the wired equivalent. The 802.11b also supports the 2 Mbps data rate and operates on the 2.4GHz band in radio frequency for high-speed data communications. As with any of the other 802 networking...
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