...STUDENT NAME: STUDENT ID: Article introduction: This article is written by Daniel Goleman. He is a co director of the Consortium for Research on Emotional Intelligence in Organizations at Rutgers University, also is the author of Focus, the Hidden Driver of Excellence. Title of this article is “The Focused Leader”. This is mainly focused on ‘How effective executives direct their own and their organization’s attention. This is reviewed in December 2013, Harvard business review volume no. 91. Article theme: This article is written about the leadership. In this article the author focus that a good leader must be “self aware” and “self directed”. He argues that in a good leader Emotional intelligence begins with self-awareness. Leaders who heed their inner voices can draw on more resources to do so; leaders must learn to focus their own attention. A look at how people focus inward can make this abstract concept more concrete. Hearing your inner voice is a matter of paying careful attention to internal physiological signals. How well people can sense their heartbeats has, in fact, become a standard way to measure their self-awareness. A good leader has fully command and control on his emotions. He has ability to judge situation promptly. Leaders are self controlled especially in the anxiety and crises situations. They have ability to hide their emotions, in nutshell they are good actor. A good leader always keeps an eye on future. He is social person and very focused in his strategies...
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...About the Instructor: Lalitha Maheswaran (Please provide email ID): lalitha111@gmail.com No. of contact hours : 80 (Eighty Hours) Session Duration : 90 Minutes. 1. Course Objective and Scope : • Appreciate the importance of Communication at work • Know how to overcome the barriers and communicate effectively • Get sensitized in using non verbal techniques more skillfully • Develop tolerance and empathy in listening • Practice to write concisely and with clarity • Learn to strategize writing according the contextual demand • Understand the importance of asserting and listening in group contexts Pedagogy: • Highly interactive lecture sessions, framework driven • Group discussions • Role plays and presentations • Exercises • Films 2. Required text Book: Basic Business Communication – by Lesikar, Pettit, and Flatley Additional Readings : • How to write and speak better – Readers Digest Edition • The random house guide to business writing – Janis Forman with Kathleen Kelly • Talking you way to the top – John W. Osborne • The Hidden messages managers send – HBR • Nobody trusts the boss completely – now what:? – HBR • Making judgement call – Tichy and Bennis – (2007) HBR 3. EVALUATION COMPONENTS : |Components of Evaluation for the Course |Percentage Distribution for the Component |Description ...
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...ARGUMENTATION ESSAY: ANALYSIS I. CONTENT 1. A) What proposition is being argued? B) Is it clearly stated? 2. A) What is the author’s position? B) Is it clearly stated or implied? 3. A) Are the supporting points clearly stated? B) Are they supported? (Do each point separately) II. METHOD (Do each point separately) 1. What types of evidence are used as support? 2. Is the evidence appropriate? 3. Does the author present enough evidence on each point to be convincing? III. DICTION & PERSONA 1. A) Does the author present a Persona that seems authoritative? That is, do you believe s/he knows what s/he is talking about? B) If yes, what techniques does the author use that help create the sense of authority? If no, what techniques does the author use that prevent the creation of a sense of authority? 2. A) Describe the Persona adopted by the author (or what the author seems to be trying to create). B) What methods does s/he use to create it? C) Give examples of each method you identify. D) Which methods (if any) are effective? Why? 3. A) State other rhetorical strategies the author uses to persuade – especially look for appeals & empathy techniques. B) Give examples of each technique. C) For each device, state whether it is used effectively & explain why. IV. ORGANIZATION ...
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...The Application of Empathy to Professions in Psychology The following report discusses the importance of communicating effectively within a health-related context – more specifically, in a psychological environment – and will critically explore the effective application of empathy as a key communication skill utilised in the practice of a professional psychologist. Particular emphasis will be placed upon the relevance of empathy across a broad range of clientele, the ways in which empathy is communicated effectively to clients, its purpose in the context of client-practitioner trust, factors which may inhibit the conveyance of empathy, and the influence empathy plays in day-to-day social interactions, which will be examined through a personal account. Within the role of a practising psychologist, and indeed across all areas of health professions which incorporate the need for interpersonal communication, empathy is an invaluable skill which helps the practitioner to garner an understanding of their client’s emotions and thoughts, and is essential to a successful clinical environment (Gerdes, Segal, Jackson, & Mullins, 2011). Unlike sympathy, empathy does not necessarily require the acceptance of an individual’s behaviour in order to grasp and empathise with the feelings they may be experiencing; rather, it requires the process of emotionally engaging with the client in an unbiased attempt to understand their thoughts and emotions, and in order to do so, a psychologist...
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...(Name) (Tutor) (Course) (Date) Geopolitical Brinksmanship: The Psychology of Leaders and the Dangerous Leadership Paths Personality plays a huge role in shaping the social, as well as, the political behavior of leaders around the world. This has been highly demonstrated through recent events around the world such as the 9/11 twin bombing attacks, the soviet demise, and the war in Iraq. For an individual to understand how and why certain events occur in the country, it is essential to assess mannerisms of prominent world leaders. At the moment, everyone around the world feels the need to understand and find out the underlying motivation of the admirable and not so admirable leaders. This analysis receives support from the evaluation of the downfall in political positions and failures of leaders, who not only destroy the political position of their country, but also destroy the lives of their people. The presence of high –tech industries and weapons of all kinds have given many people dynamic power and, therefore, bringing the focus of why it is important to understand the behaviors of leaders based on their personalities. This essay will evaluate the psychology of leaders using examples from three different books, and drawing examples from a variety of prominent leaders. Post, for instance, presents psychological theories that surround the lives of leaders and some terrorists. He focuses on discussing essential issue such as the effects of age and illness on...
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...Personal Introduction PSYC 460 Forum Week 2 Achievement Motivation PSYC 460 Forum Week 3 Do you tend to be an individual that struggles with stress and anxiety? If not, explain your general arousal personality. What are possible factors that influence your arousal, stress, and anxiety status before an event? What are strategies that you can apply to reduce stress and anxiety and maintain appropriate arousal levels? PSYC 460 Forum Week 4 Ways to enhance social support Ways to increase proximity Ways to increase group distinctiveness Ways to create a perception of fairness Ways to increase similarity PSYC 460 Forum Week 5 Psychology Skills Training PSYC 460 Forum Week 6 Goal-Setting PSYC 460 Forum Week 7 Exercise and Psychology Well-being PSYC 460 Forum Week 8 Part 1: Young athletes participate in and discontinue sport programs for a variety of reasons. Stress can also significantly affect a young athlete's sport participation. Addictive behaviors can influence both participation and performance. In this activity, you'll reflect on your childhood youth sport experiences and determine what factors played a role in your decision to participate in and discontinue participation in a youth sport program. Part 2: Stress and addictive behaviors can have a significant impact on youth sport participants. To help them cope with stress and/or addictive behaviors, you can adapt and use several anxiety reduction techniques that are relevant for children...
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...expert in his job. His voice is the voice of rationalism. When Carlson suggests killing Candy's dog, Candy appeals to Slim as the final authority. Slim is so respected and admired on the ranch that even Curley listens to him. When Lennie smashes Curley's hand, Slim is the one who intercedes and tells Curley he will not have George and Lennie fired. Slim understands Curley's fear of ridicule, and he uses that fear to help George and Lennie. Slim also inspires confidences because he is not judgmental. When George first meets Slim, George tells him about Lennie's troubles in Weed. George senses in Slim a person of intelligence and empathy who will not be mean to Lennie, make fun of him, or take advantage of him. Slim is the only one on the ranch who appreciates the difficulty of George's position. He understands the constant oversight George must exercise in watching Lennie and keeping him out of trouble. It is Slim, in the end, who suggests that George did the right thing in killing Lennie mercifully. He explains the alternative: "An s'pose they lock him up an' strap him down and put him in a cage. That ain't no good, George." Slim is present at every crucial juncture in the story: the death of Candy's dog, the smashing of Curley's hand, finding the body of Curley's wife, at the pool after George has shot Lennie. In each case, there is violence or the threat of it. Each time Slim helps make the assessment to do what is merciful or what is right. Read more:...
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...Your Desire for Performance Feedback 2 Action Plan 3 • Analysis 3 • Detail Behavior 3 • Resources 4 Summary 4 Self Reflection – II 5 What is your primary conflict-handling intention? 5 Action Plan 6 • Analysis 6 • Detail Behavior 6 • Resources 7 Summary 7 Self Reflection – III 8 Assessing Participation in Group Decision Making 8 Action Plan 9 • Analysis 9 • Detail Behavior 10 • Resources 10 Summary 10 References 11 Self Reflection – I Measuring Your Desire for Performance Feedback According to, the hands-on exercise (Kinicki, 2012, p201), I personally desire high degree of feedback. During this exercise I felt that I am a person who needs time to time motivation and recognition on very significant milestone achieved to gain self-confidence. The positive feedback that I used to receive from my superiors or next level managers always helped me to perform better. Our management used to believe that improving individual performance through goal-setting and providing timely feedback through recognition was an effective way to perform operations. At times, my manager used to provide instructional feedback when I used to handle new task in a project. Feedback depends on an individual perspective. Relating to the exercise I disagree with the fact that I can judge my performance at work...
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...and analysis for better understanding or thinking to accomplish a goal. It is a skillful concept which helps a person to gather various information, evaluate and interpret the thinking. Your preferred ethical lens According to the Ethical Lens Inventory, my personal preferred lens is Results and Lens Reputation Lens. These lenses portray a person who is sensible in decision-making that benefit individuals as well as support equality in a community. I value self-government and equality of the people. I appreciate harmony within any group setting. My decisions are led by rationality and prudence. Your blind spot My blind spot is Satisfied with too little good or Unrealistic Role Expectations. I believe the result it describes a person who is not reliable and puts his or her needs before others, and fails to understand that human beings are infallible despite of his or her individual responsibilities. I am the total opposite. I genuinely care about people and consider the needs of others before myself. I regard high moral standards, and it is important that people know they can count on me to follow through when I commit to something. Your strengths and weaknesses My gift is Free Will and Compassion. The result describes a person who demonstrates bravery. A person who is not afraid to pursue his or her delights and pursues this same freedom for individuals in the community. The result also portrays a person who is compassionate and displays empathy. The...
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...Leader: Leadership Discussion 4 The Zen Leader Relative to DuBrin Leadership Approach 7 Conclusion 9 References 10 Introduction Within this introductory, we are showing the Leadership approach used by The Zen Leader and how it impacted the Leadership management as discussed in 10 ways to go From Barely Managing to Leading Fearlessly. The book discussed the principles that leaders could follow in order to manage an organization, decision-making process, and stakeholders. Dr. Whitelaw introduced ten principles of leadership in different chapters and each chapter contains a Zen “flip” that’s consider; how to practice awakening while in leadership we will show some of the principles in this book analysis. Furthermore, as we know, DuBrin is an expert in leadership and is the author of several books in leadership. His latest book i.e. “Leadership: Research Findings, Practice, and Skills”. He discussed the principles, research findings, practices, and skills of leadership. Therefore, both the authors discussed...
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...ULT Western Governors University Professional Presence and Influence ULT January 22, 2016 ULT A 1. Models of Health and Healing Everyone has their own belief when it comes to health and healing. Some people may believe in power of pray with no conventional medicine. Others believe western medicine can cure what ails them. Today I will discuss the difference between Era II and Era III models of health and healing relating to what it means to be human. Era II is known as the mind-body model. This model was developed in the 19th century. It is believed to have conscious thought that assist in healing the body. “"Psychosomatic" aspect: that emotions and feelings can influence the body's functions.” (Dossey, n.d., p. 1). With Era II arose negative attitude, feelings and thoughts cause disease. Bad attitude equaled disease. With this discovery, people’s emotions can affect their heart rate, blood pressure, etc. Then Dossey realized positive thoughts, attitude and prayer can make people healthy. “Now, this has been sort of turned on its head and we recognize that thoughts, emotions, attitudes and feelings can really be used to make people healthy.” (DiCarlo, 1996, p. 1). Dossey’s discover of Era III involves consciousness which affects not only your body, but individuals miles away. This era is known as the mind-body-spirit model. Within Dossey’s research, he discovered the mind is different from the brain. When people die, their spirit lives on to assist in research...
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...For successful project management, communication has to be a core skill of a project manager (Kerzner, 2009). Effective communications mean the receiver gets the message intended by the sender. This is important as the manager has to pass to his team the objectives and processes of the project. It conveys the ideas and expectations of the manager, the team, and the client. Otherwise, if there is a communication breakdown, there is an impasse as the manager is unable to coordinate the team. The barriers to communication need to be analyzed in terms of the source of the barrier, channels used feedback, the sender, or receiver. The removal of barriers is crucial for effective communication. A body language as well as verbal method determines largely the effectiveness of the communication (Kerzner, 2009). Time Management Effective project management is indistinguishable from effective time management. Time management refers to knowing what to do at the appropriate time, and allocating the time accordingly (Kerzner, 2009). Time management determines how effective you are at tasks you want to accomplish. The difference between a successful project and failure hinges on how the team uses the time at its disposal as productivity is measured in terms of time. The project manager and the team have to know how to prioritize their tasks and other activities. Proper planning and scheduling contribute to effective time management. The challenges that affect time management have to be dealt...
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...Pemberton's Dilemma ______________________________________________________________________________ Exercise Preparation In preparation for this case, as a team we waited for the professor to provide us with our role/team assignments. We also made sure we understood directions clearly before making any type of strategies. Strategy Used The strategy that was used in the beginning was strictly competitive and later it became accommodating after we went against our word after our first negotiation. As a team we concluded from the instructions that we were going against the counterpart in order to maximize our teams profits at any cost, maximizing the outcome now and not worry about a long-term relationship in the future. I believe the strategy our counterpart used was collaborative. They strategized that at the end of our negotiation we could have come to an equal profit. SWOT Analysis (self and counterpart) As a team our main strength in the initial strategy was that we communicated well when discussing our first move in opening or closing the Corner Store. At our first negotiation the team agreed to stick to our competitive strategy and maximize our profit at any cost. The counterparts strategy was leaning towards being collaborative. The counterpart gave us free flow of information by letting our team know that they wanted to have equal profits. We used their negotiation as an open opportunity to go against what was agreed on. At I believe both parties changed their strategies...
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...1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 P.M. 6 7 8 9 10 11 A.M. 12 1 2 3 4 5 Immersive work is complex thinking that requires high alertness, working memory, and immersion. Writing, designing, strategizing, researching, creating reports or proposals, and critical analysis are examples of immersive tasks. Reactive work takes concentration, but not immersion or creativity. It might involve email responses, logistics, phone calls, memos. Routine work gets embedded in our brains through practice so we do them successfully without having to think too much about them. Examples include organizing, digital housekeeping, routine reports, bill paying. Practice work builds the muscle memory, neural pathways, and concentration required to play instruments or sports, learn languages, and pick up others skills that require a level of automation. It can be immersive work, depending on the level of challenge. Interactive work includes collaborative projects, brainstorming, social media engagement, or negotiations. It requires energized patience and empathy muscles. Physical activity...
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...guide them throughout their nursing career. Nursing is the compassionate care provided to an individual by someone who understands their disease process and who is able to construct an effective plan of care for that individual. Apart from knowledge of medicine, there are vital characteristics that a nurse must possess in order to be effective in their plan of care for patients. My philosophy of nursing incorporates three characteristics that I feel are vital to superior nursing care. In this paper I will express the values I feel are necessary when providing care for patients. In order to be an effective nurse, I feel that one must have remarkable communication skills, they have to be a good listener, they must have an inordinate sense of empathy, and they must possess patient advocacy. If one lacks in any of these areas, then their knowledge of just medicine is meaningless and their patient care will be ineffective. In regards to the nature of human beings, people rely on trustful and understanding relationships. These relationships require a nurse to have remarkable communication skills. According to Whitehead, communication is integral to a nurse’s ability to develop a therapeutic relationship with patients/clients. Communication is defined as “a two-way process--- sending the right message that is also being correctly received and understood by the other person” (Tay, Hegney, & Ang, 2011). If a nurse goes into a patient’s room and speaks only medical terms and doesn’t establish...
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