Table of Contents

Abstract……………………………………………………………………………………………3
Introduction………………………………………………………………………………………..4
Literature review…………………………………………………………………………………..6
Research methodology…………………………………………………………………………….9
Data Analysis…………………………………………………………………………………….13
Conclusion……………………………………………………………………………………….21
References………………………………………………………………………………………..23

Abstract
The aim of this research was to examine ways to improve employees’ satisfaction in order to increase their efficiency at work. Research articles from 2008 to 2010 were reviewed. Previous study found that variables such as collective efficacy, organizational commitment are positively related to job satisfaction. However, stress is a variable negatively related with job satisfaction.
The study focused its research on the grocery store Bi Lo. Participants were interviewed to answer question of a survey about employees ‘satisfaction. The results showed that job satisfaction can center on organizational commitment, team acceptance, how one values their job and work ethic, and their personal characteristics such as age, gender and sex.
Key word: Stress, Employees satisfaction, Collective Efficacy

Introduction

Aims and objectives
The aim of the study is improve Bi Lo revenue through the employee’s satisfaction at work. The objective is to increase workers commitment and efficiency. It is very important for organizations to spend time understanding the needs and expectation of their workers. The employees are the ambassadors of the companies. It is crucial for the image and the efficiency of a company to take care of their employees.
Efficiency of workers is an important parameter for the companies in order to make profit. However, we see more and more managers putting pressures and stress on the employees which result in burn