...Objective 310.2.1-05 – EST1 Kenji Kaul Western Governors University Abstract This paper will evaluate and explore Company Q’s attitude toward social responsibility. This paper will also determine if Company Q is socially responsible or not and explanations supporting why. It will also describe actions the company can take to improve their social responsibility. Keywords: social responsibility, socially responsible Objective 310.2.1-05 – EST1 In this day and age, businesses are focusing more on being socially responsible than ever before. Company Q’s priorities doesn’t seem to include being socially responsible as much as focusing on maximizing profits by closing the low preforming stores and making efforts to reduce theft. Some effort was made to respond to customer requests by adding organic and healthy foods but at a high cost. Social impact of a business can go a long way to increasing profits and improving things in an area. When Company Q closed down its 2 stores in a high crime rate area it negatively impacted the community by taking away jobs. By closing down those 2 stores company Q can inadvertently contribute to crime. Areas with fewer jobs have increased crime as more people are desperate to commit a crime to “make a buck.” Company Q can keep open or open new stores in negatively viewed areas to help promote job growth in the community. Businesses are socially responsible in improving the communities they are in. After a long period of requests...
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...1/21/2015 EST1 Task1 Term Papers Valeriyklimov EST1 Task1 By valeriyklimov | Studymode.com EST 1 TASK 1 Your Name Western Governors University # Student Id EST 1 Task 1 According to the current situation Company Q has a damaged attitude toward social responsibility within their company, all because of low profits being made. Due to high crime rates in certain areas the company has been closing off stores, not realizing the problem they have caused. The people that live in the prospected area where the stores where closed are now forced to travel further for groceries. This causes a problem especially for the poor, who do not have the extra money for extra expenses. I recommend the company take precautionary measures to help catch and promote others not to steal. They could do this by offering a reward, or installing cameras. This would help promote social responsibility within the company. Another very serious problem is the companies unwillingness to donate food for those in need. Especially since the company isn’t losing much or nothing at all by donating. The sudden unwillingness to donate is due to the distrust of the owners with the employees. They believe the employees will start to steal while saying they are donating it to the poor. This is yet another sign of a weak social responsibility within the company. These particular problems and fears are direct situations which concretely damages the social responsibility within the company, as well as the community...
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...EST1 Task 1 Western Governors University A: Evaluation of Company Q Social responsibility is a vital part any business or organization. Company Q does not display social responsibility as an important part of their company. Social responsibility shows the attitude actions and activities of a business which contributes a major impact on the image of that business. Company Q is a small local grocery store located in a major metropolitan area. This local area has a food bank that has requested assistance from company Q. The Food Bank asked that company Q donate day old products that they no longer need so that they may contribute them to their community. Company Q’s management team has declined the request and instead have decided to throw the food away. Company Q declining the donation request to the food bank shows a lack of interest in the community, which will reflect poorly on the business. Social responsibility is all about having a positive effect on our society. Company Q lacks social responsibility simply because they have denied to assist their community by donating day old foods to the food bank due to concerns of fraud by their employees. The choice that company Q has made will reflect negatively on the company. Shoppers may even choose to shop at other locations and the reputation of the company may decline. Businesses should be socially responsible and demonstrate ethical practices in their organization. Social responsibility within an organization should...
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...EST1 Task 1: Company Q’s social responsibility is severely lacking. They need to be a little less worried about the profits and focus a little more on the customers and what they might need or want and as a result customer satisfaction will go up along with profits. As far company Q should be concerned, they need to find a way to reconnect to the community. Company Q is a small chain of stores that seems to be getting smaller instead of growing, there are a few ways they can change that well building their social responsibility in the communities in which they do business in. First they need to be focusing on the customers a little more. A perfect example of this is when customers were asking for health conscientious and organic products Company Q should have answered and gotten the products on the shelf in a timelier manner instead of waiting two years before making any moves. Once they finally got the products on shelf they bought them in small amounts making the price high and the products almost nonexistent, so even though they answered the customers concerns they did it in a way were they would make more money and still not fully address the problem. Second they need to work on making ties in the community, but yet again they passed up another perfect opportunity when they decided not to donate day old food to the food bank to help the less fortunate, because they were worried about the employees taking it home instead of it going to the food bank. If that’s the case...
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...EST1: 310.2.1-05 Part A: In the given information of Company Q, they have demonstrated a lack of social responsibility and appear to have made decisions based solely economic responsibility. In order to determine if they made the proper decisions in closing the stores, we need to know what steps and actions were taken to make a profit. As a chain of stores, it is also important that they looked closely at what ramifications would result in closing the stores. These would be economic impact of laying people off, distance to the next store, profit/loss from the physical property, and public image. Company C also hurts their public image by declining to donate day old products. They cite that they are worried about employees stealing the items instead of donating them. The issue here is trust of employees who they depend on to run their stores and interact with their customers. Company Q has a responsibility, ethically, morally and socially, to provide the best customer service to the community. They need to make sure that they tend to all of these responsibilities. Part B: Company Q needs to develop a plan to make a positive impact in their communities through Social Responsibility. One of the first steps would be to work on employee engagement through teams or committees committed to establishing procedures for donating to the food bank. They could even sponsor a food drive to support the food bank. Another step would be to promote the health-conscience items and...
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...EST1 Task 1 In this business example Company Q has shown several socially un-responsible and un-ethical traits. In order for business Q to be successful and leave a positive mark on the surrounding community they must keep in mind business ethics. Company Q has several stores in the metropolitan area and has decided to close a couple stores in higher crime areas because of lost profits. Also they have begun carrying health-conscience items but have priced them at high profit margin. Lastly they have refused to give day old food to the local community because of fears of fraud. Company Q made three obvious un-ethical or socially un-responsible decisions about its business practice, In this essay I will point out these un-ethical decisions and give solutions to solve them. The first problem is the closing of stores in higher crime rate areas that have proven not as profitable as others. Instead of figuring out a solution to the problem Company Q has decided to close stores in order to survive. A solution to decreased profit in a high crime rate area would be to increase security in order to keep items from being shop lifted and to detour vandalism. Another problem Company Q has been faced with has been the demand for health-conscience food. In response to this they now carry high profit margin health items that financially benefit them. The socially responsible response and ethical response to these demands would be to find a way to supply the needed items and manage shelf...
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...EST1 Task 1 Part A: From the given information, we see several examples that show us Company Q’s attitudes regarding social responsibility. First, Company Q closed some stores in high crime areas due to low profits. Without further information, this shows a lack of social responsibility as it possibly resulted in some lost jobs. Second, Company Q started offering a small amount of health conscience and organic products. According to the known information, this was in response to years of requests from customers. This shows social responsibility as it demonstrates attentiveness to customer demands. Finally, Company Q refused to donate food and threw it away instead, claiming that it may cause lost revenues due to possible fraud and stealing by employees. Without any additional information regarding this decision, I believe this shows a fairly severe lack of social responsibility. Part B: In order for Company Q to improve their attitude of social responsibility, I would recommend the following actions be taken in the future. First, in regards to closing the stores in high crime areas, the information given seems to suggest that theft or other crime might be the cost of low profits. A socially responsible approach to this problem would likely include some studies to see what was causing these low profits. Perhaps the stores existed in areas with certain cultures and ethnicities that consume products different to what these stores provided. Adapting the products...
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...EST1 – 310.2.1-05 Ethical Situations in Business Social Responsibility Organizations today are culturally and ethically responsible for doing what’s right, demonstrating good judgment in their day to day business activities with employees, customers with in the community and stakeholders. Organizational goals should not be driven solely on emphasis towards profits but more so on how business decisions impact society as a whole. Located in a major Metropolitan area Company Q is part of a small grocery store chain. After an evaluation of the Company’s attitude towards social responsibility three recommendations will be given in connection with how the company could enhance its position in regards to social responsibility. In accordance with Company Q’s decision to close stores in high crime areas will have a great effect on the communities where they conduct business. With this decision this may cause several hardships and disappointment for their customers. This does not display a very good attitude towards social responsibility. In connection with social responsibility, Company Q can aide and impact the lives of individuals with in the local communities by supporting local churches, schools and community centers. Churches, Schools and Community Centers play a major role in addressing the needs of individuals by providing a large range of resources that are very much needed. In connection the resources would also assist those that are less fortunate such as disadvantaged...
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...EST1 Task 1 Western Governors University A: Evaluation of Company Q Social responsibility is a vital part any business or organization. Company Q does not display social responsibility as an important part of their company. Social responsibility shows the attitude actions and activities of a business which contributes a major impact on the image of that business. Company Q is a small local grocery store located in a major metropolitan area. This local area has a food bank that has requested assistance from company Q. The Food Bank asked that company Q donate day old products that they no longer need so that they may contribute them to their community. Company Q’s management team has declined the request and instead have decided to throw the food away. Company Q declining the donation request to the food bank shows a lack of interest in the community, which will reflect poorly on the business. Social responsibility is all about having a positive effect on our society. Company Q lacks social responsibility simply because they have denied to assist their community by donating day old foods to the food bank due to concerns of fraud by their employees. The choice that company Q has made will reflect negatively on the company. Shoppers may even choose to shop at other locations and the reputation of the company may decline. Businesses should be socially responsible and demonstrate ethical practices in their organization. Social responsibility within an organization should...
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...Assessment code: EST1 Task 1 Company Q’s current attitude towards social responsibility is non-existent. They have closed stores in parts of the city with higher crime rates due to fear of theft and losses. Company Q offers a limited amount of healthy and organic products even though their customers have requested more options. Company Q has a mindset that inhibits an obligation to be socially responsible. They would rather throw food away than to donate it to help feed those that are hungry and in need, for fear of loss due to stealing. It is important for Company Q to devise a plan to maintain their current number of stores through positive contributions to society and favorable public relations. When the commitment is made to be socially more responsible the potential for increased sales, profit and customer loyalty will be exponential. Below are three areas in which Company Q can concentrate efforts and take action towards being more socially responsible. 1. Company Q needs to increase their product line in organic and health conscience products. Offering sponsorships for healthy eating at local children’s organizations and schools will increase their exposure in the community. This can allow for increased logo display and recognition. By offering items that your customers want and supporting that effort through community awareness about healthy eating, will build loyalty with new and existing customers. 2. Donating the day old food to the local food...
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...EST1 Task 1 Using the given scenario on company Q, I will evaluate whether each of their actions were socially responsible or not. A recommendation for each point will also be given. Overall, company Q’s attitude towards social responsibility is fair and has room for improvement Company Q recently closed two stores in higher-crime-rate areas. If a business is consistently losing money, the situation should be analyzed and a conclusion drawn as to the future of that business. It is possible that hiring security could have decreased theft but at what cost? The decision to close is simply a business decision and is not socially irresponsible. A recommendation would be to offer the current employees a transfer of positions to other stores. After years of customer requests, Company Q offered a small selection of health-conscience and organic products. While it’s concerning that it took years to offer what the customers were asking for, it’s a start to respond to the demand. The fact that it’s a limited supply and considered high margin items is not socially irresponsible. When supplying a new product time, it makes sense to start small and evaluate the demand on each item. Organic products will always cost more due to the process needed to supply. A recommendation would be to start a health conscious promotion with discounts attached. This would promote the new organic products and give loyal customers the opportunity to earn rewards and in turn get their organic products...
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...WGU EST1 Task 1 There are many challenges that face every business whether they are large or small but one thing all businesses have in common is that they all seek profitability. However, a business’s primary goal should not only include maximizing profits, but also have positive social integrity. Being both profit-oriented and socially responsible can make beneficial impacts to the stakeholders, communities, customers and staff while also making substantial earnings. Evaluation of Social Responsibility Company Q, a small metropolitan grocery store, has faced several challenges. Their actions towards making necessary changes exhibit their substandard view that companies should not have towards social responsibility. Recently, Company Q made a decision to close down two of their stores due to high-crime-rates in the area and also lack of profits. With Company Q being a small business in a high-crime area they would need to find a way to not only survive, but also prosper; whether or not that is to invest in more security and be cautious of who could be a potential customer vs. being a threat. However, closing two stores due to being in a high-crime was not the only consequence that will hinder their terrible profit margin. Company Q’s lack of understanding of their customer’s and the community’s desires will impede the business as well, consequently hindering profits even more. Recommendations Company Q, after years of requests from customer, began to offer a...
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...EST1 TASK ONE JLO Part A Company Q is not currently behaving in a positive manner when it comes to social responsibility; in fact, they seem to take an “I don’t care” attitude. They have closed several stores in big metropolitan cities citing that the stores are located in high crime areas and the stores were not turning a profit, this is very irresponsible behavior as it takes jobs away from the community, and these areas, unfortunately are the ones that need it the most. For years customers had been inquiring about the company selling healthier, organic products in which Company Q eventually complied, however, the small limited selection and high mark ups kept the customers from buying ,in turn causing the company to not turn as much profit. Finally, instead of deciding to donate day old food to local food banks, Company Q made the poor decision of wasting it by throwing it out. Company Q has an almost nonexistent attitude towards social responsibility and needs to incorporate several changes in order to turn their position around in the community. Part B Company Q can implement several changes into their stores that may improve their attitudes towards social responsibility. 1. Company Q closed several stores citing the fact that they were in high crime areas, there is a possibility these stores could have been saved if the company had made proper evaluations to find out why these stores weren’t performing well. For example, if the stores were under performing...
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...EST1 Task #1 Western Governors University EST 1 Task #1 Company Q is a corporation whose stakeholders have not placed a major emphasis on social responsibility, instead it appears that the primary focus is placed on profit. With their profits on the decline, they are shying away from opportunities to help their community. By placing a higher priority on social responsibility Company Q will have the opportunity to help the community through charitable donations, employee volunteer initiatives, and creating quality jobs for the persons who live in the community. At the same time, Company Q will can also improve their public image and potentially increase profit. Charitable donations by Company Q have been requested by the local food bank, but unfortunately the company turned down this chance to give back to the community. Company Q currently has a position that giving day old food away could encourage fraudulent behavior and theft by their employees. Company Q’s thought process can be redirected with the addition of a food monitoring system that could track the food movement through the store in terms of when it is going to the shelf and leaving the store by purchase or donation. If the employees know that the food movement is being monitored and logged, it would discourage them from fraudulent behavior. This would also eliminate waste and could create tax breaks for Company Q. By donating food to the local food bank, Company Q would make a large...
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...EST1 – Subdomain 310.2 Task 310.2.1-05 This paper will address the areas of improvement that Company Q can implement to improve their attitude toward social responsibility. Company Q is described as a small local grocery store chain with several locations in metropolitan areas. Recently, Company Q closed a couple of it's stores that were located in higher-crime-rate neighborhoods citing a consistent loss of revenue. Additionally, Company Q does not participate in donating day-old products to local community food banks. Management explains that day-old products are instead thrown away. The explanation provided for this is that management fears that donating food may heighten their risk of losing revenue to fraud and employee theft. Lastly, it is explained that Company Q – after years of customer requests – has started to offer it's customers a very limited selection of high margin, health conscious and organic products. Scores of small and large businesses operate in metropolitan areas. Chain businesses that operate in multiple areas should target each particular customer base individually – what sells very well in one area may not sell at all in another. Because economic, cultural, and lifestyle differences exist from one neighborhood to the next, a business that focuses on it's local customer's needs will be more successful. I feel that Company Q should reconsider the closing of their stores in higher-crime-rate...
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