...Organizational Issues Micaela Johnson ETH316 March 24, 2014 Charles Wittenberg Organizational Issues After completing the Ethical issues simulation I learned that there are different lenses that help to facilitate how one makes an ethical decision. The ethical issue presented in case one was about a current employee who leaked confidential information on his personal blog and another employee who violated codes to find out who it was. Both employees were in the wrong even thought one employee considered himself helping the situation by finding out who leaked the information and coming forward. His means of finding out who committed the crime were illegal which therefore makes him liable for his actions, even if he had good intentions. In the second case, the ethical issue was how to develop a security policy that provides for employees' physical safety and accommodates special needs. The first thing to considered in the decision making process is who are the stakeholders? Consider the people involved in the dilemma and determine who will be affected by the decision made. The stakeholders are the people that are directly involved in the situation, directly affected by the decision, or hold interest that need to be protected. The next step in the decision making process is to determine which ethical lens best fits the issue the company is dealing with. There are four different lenses rights and responsibility lens, result lens, relationship lens and reputation lens. Each...
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...[Type the company name] | Creating an Ethical Organization | | Business Ethics | Saurabh | How to Create an Ethical Workplace? Ethics in the workplace are vital, even to small business owners. No company wants to be known as unethical, and employees are more apt to display higher morale and more productivity when they know they are working for a morally sound company. It is important to create a conscientious workplace that is transparent, both to employees as well as the general public. Small business owners should never tolerate inappropriate behavior in an employee and employees should be properly trained on what is considered unethical and ethical. * Set an example for your workforce. In order for employees to behave in an ethical manner, they need to know that they are working for a moral boss. They will be much less likely to display signs of unethical behavior if they know that this type of behavior will not be tolerated or ignored. * Create a policy dealing with ethics. This company policy should state your expectations for your employees as well as outline what is and is not considered acceptable. Having a clearly written policy will help you take action should an employee act unethically. * Allow employees to report unethical behavior in a safe environment. No one enjoys ratting out a fellow employee, particularly if it will be made known who turned the person in. Give your employees a safe and anonymous way to air their complaints so...
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...the company and personal ethical values. Cultural relativism should not be used for ethical decision making. Cultural relativism is sometimes use by individuals in business who want to justify varying in moral judgment. (Fraedrich, Ferrell, & Ferrell, 2013) This type of behavior may cause legal and reputation issues for the individual and business, if actions committed are outside of ethical and legal scope of the business home country. Cultural relativism is a good thing when trying to not have an ethnocentrism view to one own personal perception of values (Schnapper, 2009). Yet, the individual should first follow the law and code of ethics standards of their company base country. Then the individual should uphold their personal values morals and last the visiting country code of ethics. If there is conflict with the business code of ethics verse the country’s ethics, then consult with the business legal/ethics department for assistance. To help with the transition to the new assignment I would also advise to speak with the legal/ethics departments for refresher training and questions before the trip. B. I would suggest my mentee to aspire to be an ethical leader who is has qualities such as compassion, fairness, self-discipline, respect, and courage. (Education, 2008) With these leadership qualities, my mentee should have a sense to do the right thing proactively. He or she also should consider all stakeholder’s involved when a giving decision. My mentee should be holistic...
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...with University of Phoenix© editorial standards and practices. Facilitator Information Dr. Martin J. Boyle martin.boyle@phoenix.edu (University of Phoenix) martinjboyle@comcast.net (Personal) 908-419-5259 = Cell #. (9 – 9 EST.) Facilitator Availability I am available from 9 a.m.-9 p.m. Eastern Time on most days, but I attempt to reserve Sunday for my family. During the week, I am online after about 6:00 pm. On Saturdays I tend to be online in the evening only. If these times are not convenient for you, please let me know. I will be happy to accommodate your schedule, if possible. I provide you with these times to make it easier to communicate with me, and not to limit our contact. I want you to know that, should you need to contact me outside these time...
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...responsible and ethical? In this chapter, we’re going to look at what it means to be socially responsible and ethical and what role managers play in both. Focus on the following learning outcomes as you read and study this chapter. LEARNING OUTCOMES 5.1 Discuss what it means to be socially responsible and what factors influence that decision. 5.2 Explain green management and how organizations can go green. 5.3 Discuss the factors that lead to ethical and unethical behavior. 5.4 Describe management’s role in encouraging ethical behavior. 5.5 Discuss current social responsibility and ethics issues. SPOTLIGHT: Manager at Work Chapter 5 presents contemporary concepts of managerial ethics and social responsibility to help your students explore and appreciate the critical role of these issues in today’s complex business environment. In the opening case, “A Manager at Work,” we see firsthand the complications that arise when companies are caught in the middle of unethical and illegal allegations. The case revolves around allegations of attempted bribery by three Renault executives. After an investigation, all three of the employees were dismissed, but the story doesn’t end there as the Paris prosecutor in charge of the case later dismissed the charges for lack of evidence. Renault would eventually backtrack on the firing of the executives, rehiring all three, compensating them for the trouble caused to their careers. The COO of Renault and a number of employees responsible...
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...Ethics Review Team B reviewed the Ethics Game Simulation and the Ethic Responsibility Project completed individually by members of team B during week three of ETH/316. Each team member has provided a review of there findings. Stephen Stephen completed the ethics game simulation’s two scenarios. The first scenario had to do with sexual harassment and the second scenario had to do with falsified data for a potential product. Both scenarios seemed simple on the surface, but once further research was conducted the answers to each scenario became a little more difficult. The scenarios took Stephen through a process to achieve the desired result and explained why things needed to be don’t in a certain way. For example, a big decision is to analyze all the information a then make a decision what is the first thing to do. For the first scenario, the first thing to do figure out what the problem is which meant talking to the female worker and explaining that all attempts would be made to keep her information confidential, however dependent on the allegations that it may not be completely possible. The next step was to find out who the primary stakeholders were. This was a difficult task for the author that prompted a review of outline materials referencing ethical stakeholders. The ethical lens was used to determine what the author should do initially was the Rights and Responsibilities Lens (Ethics game, 2007). The rights and responsibilities lens allowed the author to look at...
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... General Dynamics Ethics Program General Dynamics Ethics Program Abstract General Dynamics Corporation is ranked 291 amongst the World’s Fortune 500 Companies. General Dynamics maintains the highest ethical standards in business practices and employee relations. Its formal ethics program started in 1986 and applies to all employees. The ethics policies of General Dynamics clearly state the company’s expectations of all employees’ when conducting business with customers, suppliers, or each other. They practice and reinforce the ethical principles of integrity, honesty, respect, and the prohibition against retaliation for any person who raises in good faith an ethics or compliance issue. The core business ethics principles of General Dynamics is to use assets wisely; offer a fair deal; deliver on promises and earn a fair return. The company strives to detect unethical conduct early. The ethics program includes a 24-hour-a-day, seven-day- a-week, confidential Business Ethics Helpline. Recovery and crisis management are a fundamental part of the ethics network if and when the time arises. General Dynamics is prepared to stay out in front of possible ethical dilemmas and portray their ethical vision and goals from all levels within the organization. Background The Chief Executive Officer is Mr. Jay Johnson and they employ over 90,000 personnel. General Dynamics is headquartered out of Falls Church, Virginia...
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...implement a drastic revolutionary change in order to become an industry leader. The company hopes new products and a new approach to customer interaction will help them realize their goals. Situation Analysis Issue and Opportunity Identification Intersect Investment Services is an investment company that has found itself struggling do to economic changes that occurred after the American tragedy on September 11, 2001. The company has seen a decrease in customers as well as a decrease in customer satisfaction of the clients they have retained. The goal of the company is to improve its brand image by establishing long term customer relationships. The company also wants to gain Wall Street’s trust and respect in order to keep their positive public image and not have their ethics questioned, which is the case with other industry leaders is. Stakeholder Perspectives/Ethical Dilemmas Because of recent ethical dilemmas in the investment industry, investors are concerned about who can be trusted with their funds. They could lose a life’s savings or retirement fund if they make the wrong decision. The sales employees have not been meeting their expectations and stand to lose their jobs if they and the company itself do not improve business. The leadership team could gain new respect and trust with clientele, employees and Wall Street. However if the new techniques fail they could lose their reputation and the entire business. End-State Vision The vision of Intersect...
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...again. The following paper will take a look at issues that BestSnacks is facing, the parties involved, what the goals of the organization are and the risks associated with the goals, and they will look at all ideas and decide which to develop and implement. Describe the Situation Issue and Opportunity Identification The snack food industry has grown over the years tremendously. There have been the traditional type snack foods as well as newer more health conscious snack foods. In all, it has grown in demand. Through this, BestSnacks has recently over the past few years seen a decline in sales, the stock price declining and have lost market share to their competitors. Because of all these recent declines they are now in jeopardy of losing a major relationship with a popular vendor. BestSnacks needs to change the culture of their company and create programs that will promote creativity and innovation from their employees. “The leaders of innovation and new product development in established organizations are intrapreneurs, employees who notice opportunities for either quantum or incremental produce improvements and are responsible for managing the product development process to obtain them” (Jones, 2004). By doing this, they would give themselves a chance to regain momentum against competitors by increasing sales and market share and...
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...them in the marketplace” (Kerin, 2006). TeraTech should maintain reviewing the requirements of their customers and offer products that meet their customer’s needs. Although TeraTech’s customers are generally satisfied with the company’s products, this remains an area for enhancement. TeraTech will be able to maintain success in the industry if they center on customer requirements and create a product that meets the customer’s needs. “The process of continually acquiring information on events occurring outside the organization to identify and interpret potential trends is called environmental scanning” (Kerin, 2006). Environmental scanning is able to supply TeraTech with vital information on market trends. Market trend information will help the company recognize what is going on in the industry and what they need to do to continue to be competitive and to meet the present and up-and-coming needs of the customers. Understanding the potential requirements of...
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...ACN Anti-Corruption Network for Eastern Europe and Central Asia Ethics Training for Public Officials A study prepared by the OECD Anti-Corruption Network for Eastern Europe and Central Asia (ACN) and SIGMA, a joint EU-OECD initiative, principally financed by the EU, in co-operation with the OECD Public Sector Integrity Network March 2013 ACN Anti-Corruption Network for Eastern Europe and Central Asia ETHICS TRAINING FOR PUBLIC OFFICIALS A study prepared by the OECD Anti-Corruption Network for Eastern Europe and Central Asia (ACN) and SIGMA, a joint EU-OECD initiative, principally financed by the EU, in co-operation with the OECD Public Sector Integrity Network This document has been produced with the financial assistance of the European Union. The views expressed herein can in no way be taken to reflect the official opinion of the European Union, and do not necessarily reflect the views of the OECD and its Member countries or of the beneficiary countries participating in the SIGMA Programme. This document and any map included herein are without prejudice to the status of or sovereignty over any territory, to the delimitation of international frontiers and boundaries and to the name of any territory, city or area. The OECD Anti-Corruption Network for Eastern and Central Europe The Anti-Corruption Network (ACN) is a regional outreach programme of the OECD Working Group on Bribery. The ACN is open to countries in Eastern Europe and Central Asia. The main counterparts are...
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...nonverbal communication. Explore the advantages and the challenges of a diverse workforce and develop the skills that every communicator needs to succeed in today’s multicultural business environment. N o other skill can help your career in as many ways as communication. Discover what business communication is all about, why communication skills are essential to your 1 1 1 2 3 Achieving Success Through Effective Business Communication LEARNING OBJECTIVES After studying this chapter, you will be able to Explain the importance of effective communication to your career and to the companies where you will work Describe the communication skills employers will expect you to have and the nature of communicating in an organization by using an audience-centered approach Describe the communication process model and the ways that social media are changing the nature of business communication 4 5 List four general guidelines for using communication technology effectively Define ethics, explain the difference between an ethical dilemma and an ethical lapse, and list six guidelines for making ethical communication choices Learning Objectives. Visit mybcommlab.com to apply what you’ve learned in Document Makeovers and interactive simulation scenarios. MyBcommLab Test your mastery of this chapter and its COMMUNICATION CLOSE-UP AT TOYOTA www.facebook.com/toyota Imagine that you’re in the market for a new car and...
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...failure and possibly bankruptcy if their key project is does not overcome obstacles. It is critical that Classic Airlines regain their position as an industry leader in the market, increase revenue and profits, and create positive, lasting relationships with customers. To achieve this, Classic must enter into a new realm of marketing to meet a growing demand from customers and compete effectively in value and pricing. Describe the Situation Classic Airlines is the world’s fifth largest airline. Classic Airlines commands a fleet of more than 375 jets that serve 240 cities with more than 2,300 flights daily. In the 25 years since inception, Classic has grown to be an impressive organization with 32,000 employees, and last year earned $10 million on $8.7 billion in sales (University of Phoenix, 2009). Challenges and opportunities outlined in this paper will describe Classic Airlines’ issues which will impact the company’s future decisions and ventures. Creating customer value is essential for a company’s marketing success; “customer value is the unique combination of benefits received by targeted...
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...|HUMAN RESOURCE POLICIES AND PRACTICES | LEARNING OBJECTIVES After studying this chapter, students should be able to: 1. Contrast job descriptions with job specifications. 2. List the advantages of performance simulation tests over written tests. 3. Define four general skill categories. 4. Describe how career planning has changed in the last 20 years. 5. Explain the purposes of performance evaluation. 6. Describe actions that can improve the performance-evaluation process. 7. Clarify how the existence of a union affects employee behavior. 8. Identify the content in a typical diversity-training program. CHAPTER OVERVIEW An organization’s human resource policies and practices represent important forces for shaping employee behavior and attitudes. In this chapter, we specifically discussed the influence of selection practices, training and development programs, performance evaluation systems, and the existence of a union. Selection Practices An organization’s selection practices will determine who gets hired. If properly designed, they will identify competent candidates and accurately match them to the job and the organization. The use of the proper selection devices will increase the probability that the right person will be chosen to fill a slot. While employee selection is far from a science, some organizations fail...
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...Phil Campos, MBA, JD | Instructor Phone | 214-202-8044 | Instructor E-mail | canuto.campos@strayer.edu | Instructor Office Hours/Location | 6pm – 7pm EST | Academic Office Phone NumberStrayer Online Technical SupportEcollege HelpDesk | 1-877-540-1733“As a student, you should choose 1 then 3 for academic issues from the automated menu.”1-877-642-2999“Used for problems entering the class”1-866-448-6703 or 1-303-873-0005“Used for problems once in the class” | INSTRUCTIONAL MATERIAL | Kubasek, N. K., Brennan, B. A., & Browne, N. (2009). The legal environment of business: A critical thinking approach (5th ed.). Upper Saddle River, NJ: Pearson-Prentice Hall.Ferrell, O. C., Fraedrich, J., & Ferrell, L. (2010). Business ethics: Ethical decision making and cases (7th ed.). Boston: Houghton Mifflin Company/South-Western/Cengage Learning.PLEASE READ SYLLABUS PART II in the Course Home tab, it contains important University policies.GETTING TECHNICAL HELPTechnical questions regarding eCollege or classroom issues should be referred to helpdesk@strayeronline.net. Or you may phone the helpdesk at 1(866)448-6703.If the question regards a Strayer system, technical support can be reached at 1(877) 642-2999. Any technical inquiries sent to the instructor will, as a matter of course, be forwarded to the Helpdesk. The eCollege helpdesk is available 24 hours a day, seven days a week, and 365 days a year. Strayer Tech Support is available during normal Strayer Online business hours.QUESTIONS...
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