...This study was conducted to identify the factors affecting the level of job satisfaction of employees in N.E Bake shop San Jose. It specifically aimed to identify the relationship of the perceived job satisfaction needs with the socio-demographic characteristics. To determine the relationship of the perceived job satisfaction needs with the socio-demographic characteristics, descriptive survey research design was employed. Descriptive research design gives a better and deeper understanding of a phenomenon on the basis of an in depth study of the phenomenon. Satisfying in the long run are the employees who has a higher job satisfaction. They will care about the quality of their work, will be more committed to the organization, will have higher retention rates, and will be more productive. Stratified random sampling with proportionate allocation was used in this study. It consisted 12 samples, which included the employees and manager of the firm. The socio-demographic characteristics of the employees has 41.7 percent are male and 58.3 percent are female. Most of the employees are single (66.7%) and the rest (33.3%) are married. It also shows the relationship of the perceived job satisfaction needs and the socio-demographic characteristics of employees in the firm. It is categorized according to its management style, compensation style and the work environment of the firm. The result shows that most of the employees are neutral according to the categories. Based on the findings...
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...achievement as well as the concept of self-actualization presented in Maslow’s model. Herzberg constructed a two-dimensional paradigm of factors affecting people's attitudes about work. He concluded that such factors as company policy, supervision, interpersonal relations, working conditions, and salary are hygiene factors rather than motivators. According to the theory, the absence of hygiene factors can create job dissatisfaction, but their presence does not motivate or create satisfaction. In contrast, he determined from the data that the motivators were elements that enriched a person's job; he found five factors in particular that were strong determiners of job satisfaction: achievement, recognition, the work itself, responsibility, and advancement. These motivators (satisfiers) were associated with long-term positive effects in job performance while the hygiene factors (dissatisfiers) consistently produced only short-term changes in job attitudes and performance, which quickly fell back to its previous level. Herzberg constructed a two-dimensional paradigm of factors affecting people's attitudes about work. He concluded that such factors as company policy, supervision, interpersonal relations, working conditions, and salary are hygiene factors rather than motivators. According to the theory, the absence of hygiene factors can create job dissatisfaction, but their presence does not motivate...
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...effective productivity. To ensure this productivity, the organization has to create comfortable and satisfying condition for their employees so that they get job satisfaction. Job satisfaction affects emotions and beliefs that each employee has about their work and their job. Job satisfaction is the result of employees’ perception which is viewed as important to them. There are several factors that affect an employee’s satisfaction on his/her job. Our paper looks forward to applying the theories and methods of sociology and organizational behavior to clear the impact of job satisfaction to the working’s environment in general and to National Economics University’s organization in particular. From the analysis of these impacts, we can take some recommendation to improve the university’s organizational effectiveness. 2. Objectives * Broad objective The main objective of this study is to define clearly how job satisfaction influences employees in general and also in staff at National Economics University. * Specific objective * To identify the importance of job satisfaction and the factors those influence the job satisfaction of teacher and employees working at National Economics University. * To identify employees’ perception in their job. * To offer alternative suggestions to improve the job satisfaction level at National Economics University. 3. Overview of National Economics University National Economics University (NEU) is a top national university...
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...“Academic Staff Retention as a Human Resource Factor: University Perspective” by Salesho, Jacob, and Idah Naile Introduction Universities and other learning institutions have been facing shortages of lecturers due to poor employee retention. The retention of employees in a business organisation may be contributed by several factors including motivation and god packages. In “Academic Staff Retention as a Human Resource Factor: University Perspective” by Salesho, Jacob, and Idah Naile explores this subject. In this article, the authors investigate the causes of poor academic staff retention in universities and the ways in which the issue can me minimized. In order to establish the factors affecting retention of employees, the authors conducted a survey involving 80 lecturers in a controlled selection mode. Summary of Purpose, Rationale, and Related Literature In the article under consideration, factors affecting employees in higher education institutions were explored. Through a survey involving 80 lecturers, the researchers were able to investigate the job satisfaction, career growth and salary progress as the factors affecting teacher retention in the selected universities. Retention of academic staff has been a major issue affecting the quality of education in these learning institutions. There has been a great turnover rate of lecturers that has posed a major challenge. This is because it affects the quality and consistency as well as the stability of learning institutions...
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...FACTORS AFFECTING TEACHER MOTIVATION IN PUBLIC SECONDARY SCHOOLS IN THIKA WEST DISTRICT, KIAMBU COUNTY BY TERESA KEMUNTO NYAKUNDI A RESEARCH PROJECT SUBMITTED IN PARTIAL FULFILMENT FOR THE AWARD OF DEGREE OF MASTER OF EDUCATION IN THE SCHOOL OF EDUCATION OF KENYATTA UNIVERSITY OCTOBER, 2012 DECLARATION This Research Project is my original work and has not been presented to any other university for a degree or any other award. Signature________________________________ Date__________________________ TERESA KEMUNTO NYAKUNDI REG. E55/CE/14342/2009 This Research Project has been submitted for examination with our approval as University Supervisors: Signature_______________________ Date ________________________ Prof. Grace Bunyi Associate Professor Department of Educational Management, Policy and Curriculum Studies, School of Education Kenyatta University Signature_______________________ Date ________________________ Dr. Libese Senior lecturer Department of Educational Management, Policy and Curriculum Studies, School of Education Kenyatta University ii DEDICATION I dedicate this study to my family. iii ACKNOWLEDGEMENT I acknowledge my supervisors Prof. Grace Bunyi and Dr. L.I Libese for their guidance during the writing of this project. If it were not for their guidance, this work could not have been a success. I also acknowledge teachers and principals of public secondary schools in Thika West District ...
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... Case Study of Factors Influencing Jobs Satisfaction in Two Malaysian Universities Edward Sek Khin Wong (Corresponding author) Faculty of Business & Accountancy University of Malaya, 50603, Kuala Lumpur, Malaysia E-mail: edwardwong@graduate.uwa.edu.au Dr Teoh Ngee Heng Universiti Tunku Abdul Rahman 46200, Petaling Jaya, Malaysia E-mail: tiohnh@utar.edu.my Abstract This work identifies the factors that measure job satisfaction of faculty members at two selected and major universities in Malaysia, using ten major factors corresponding to job satisfaction using the Herzberg Two-factor Theory to determine how these selected factors are related to job satisfaction of Malaysian faculty members. The conclusions drawn from this study are that the major sources of job satisfaction for Malaysian faculty members are shown to be policy, administration, and salary. The relevant sources of dissatisfaction are personal achievement, personal growth, interpersonal relations, recognition, responsibility, supervision, the work itself, and the overall working conditions. This study has a number of practical implications for institutional administrators, because if the educational institution has no instrument designed to measure faculty perceptions of their jobs and work, these administrators could elect to use the same instrument that investigates the areas of job satisfaction to gain similar results. Keywords: Higher education, Herzberg Two-factor Theory, Job satisfaction, Job dissatisfaction...
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...Job Staisfaction Human life has become very complex and completed in now-a-days. In modern society the needs and requirements of the people are ever increasing and ever changing. When the people are ever increasing and ever changing when the peoples needs are not fulfilled they become dissatisfied. Dissatisfied people are likely to contribute very little for any purpose. Job satisfaction of industrial workers us very important for the industry to function successfully. Apart from managerial and technical aspects, employers can be considered as backbone of any industrial development. To utilize their contribution they should be provided with good working conditions to boost their job satisfaction.. Job satisfaction is important technique used to motivate the employees to work harder. It is often said that “ A HAPPY EMPLOYEE IS A PRODUCTIVE EMPLOYEE”. A happy employee is generally that employee who is satisfied with his job. Job satisfaction is very important because most of the people spend a major portion of their life at working place. Moreover, job satisfaction has its impact on the general life of the employees also, because a satisfied employee is a contented and happy human being. A highly satisfied worker has better physical and mental well being. Definitions: In simple words , job satisfaction can defined as extent of positive feelings or attitudes that individuals have towards their jobs. When a person says that he has high job satisfaction , it means that he...
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...stress and satisfaction on productivity George Halkos and Dimitrios Bousinakis Department of Economics, University of Thessaly, Volos, Greece Abstract Purpose – This study aims to investigate the effects of stress and job satisfaction on the functioning of a company. It seeks to focus on factors affecting stress and job satisfaction such as number of work hours, good relations between management and employees, good function of the group and work related to employees’ area of education. Design/methodology/approach – A random sample of 425 employees in the private and public sector and two stage cluster sampling is first used to collect primary data. Factor analysis is used next to identify the responsible factors for the correlation among a large number of qualitative and quantitative variables and their influence on productivity. Logistic regression is used next presenting many useful elements concerning the function of stress, satisfaction and supportive elements on productivity. Findings – As expected, increased stress leads to reduced productivity and increased satisfaction leads to increased productivity. When work begins to overlap with workers’ personal life this implies a negative effect on productivity. Quality work is more related to conscientiousness and personal satisfaction than work load. Energetic and active individuals affect productivity positively. Originality/value – The paper presents a number of qualitative variables as factors representing ...
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...Master of International Business Administration Business Research Methods for Managers-Fall 14086 THE REASONS BEHIND EMPLOYEE TURNOVER, ITS’ EFFECT AND THE METHODS TO REDUCE IT Supervised By Dr. Ashraf Elsafty Presented by: Yasser Hassan El Sayed Created Date: Oct 10, 2014 Last updated: Dec 11, 2014 Table of Contents LIST OF ABBREVIATIONS 3 1. CHAPTER 1: INTRODUCTION 4 1.1. AN OVERVIEW 4 1.2. PROBLEM DEFINITION 4 1.3. RESEARCH OBJECTIVE 4 1.4. THEORETICAL FRAMEWORK 5 1.4.1 MODEL VARIABLES 6 1.4.1.1 Dependent variable 6 1.4.1.2 Independent variables 6 1.4.2 RESEARCH ASSUMPTIONS 6 1.4.3 RESEARCH LIMITATIONS 6 1.5. RESEARCH QUESTIONS 7 1.5.1 MAJOR QUESTIONS 7 1.5.2 MINOR QUESTIONS 7 1.6. RESEARCH METHODOLOGY 7 1.6.1 RESEARCH TYPE 7 1.6.2 SAMPLING 7 1.6.3 DATA ANALYSIS METHODS 8 1.6.4 DATA ANALYSIS METHOD 8 1.7. THESIS STRUCTURE 8 2. CHAPTER 2: LITERATURE REVIEW 9 2.1. INTRODUCTION 9 2.1.1 SCOPE OF THE STUDY 9 2.1.2 SIGNIFICANCE OF THE RESEARCH 9 2.2. PREVIOUS STUDIES 9 2.2.1 REASONS BEHIND EMPLOYEE TURNOVER 9 2.2.2 SYMPTOMS THAT ORGANIZATION FACE IN RESPONSE OF TURNOVER 10 2.2.3 COSTS OF EMPLOYEE TURNOVER 11 2.2.4 MANAGING TURNOVER THROUGH SELECTION 11 2.2.5 THE FORMATION OF AN EFFECTIVE RETENTION MANAGEMENT PROGRAM 11 3. CHAPTER 3: THEORETICAL FRAMEWORK AND RESEARCH DESIGN 12 3.1. INTRODUCTION 12 3.2. PROBLEM DEFINITION 12 3.3. RESEARCH OBJECTIVE 12 3.4. THEORETICAL FRAMEWORK 13 3.4.1 DEPENDENT VARIABLES...
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...Job Satisfaction in the Workplace Jonathan Salter Thomas Jefferson University MGMT 304: Management and Organizational Theory in Health Services Organizations Facilitator: Maryann Hughes 2015 Abstract A broad definition of Job Satisfaction is a positive feeling about a job resulting from evaluating its characteristics. Satisfaction often plays a significant role in job performance, overall behavior, customer service and employee turnover. Job Satisfaction also can impact your quality of life and may impact those around you. It is important to understand the effects of job satisfaction on an organization, the satisfaction of its employees will affect many facets of the business. Importance of Job Satisfaction Job Satisfaction is defined as a positive feeling about a job resulting from an evaluation of its characteristics. (Robbins, Judge 2009 p.83) An employee should have interest in the particular job they do and should feel engaged with the organization. This will allow the company to keep employees satisfied and will be rewarded with lower turnover rates. While many jobs are repetitive and may become mundane to the employee, a company must find a way to challenge the boredom and seek ways to expand on the employees talents. Allowing an employee to grow and feel challenged is important when striving for job satisfaction. There is however, a balance needed, if an employee is pushed too hard they may feel overwhelmed. In an instance like this, the employee will search...
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...Employee’s Job Satisfaction Driven by His Motivation and Communication in Dubai Police Force University Of Wollongong In Dubai United Arab Emirates The objective of this report is to investigate the relationship between Job satisfaction and employees’ motivation along with communication within an organization. To achieve that objective, Dubai Police Force (DPF) was chosen as subject for this study. DPF where people from different cultural backgrounds, ages, years of experience, genders, educational level and many other characteristics interact. This interaction makes both of communication and motivation deviate from an employee to another. DPF has a sensitive and critical function in the society and country, thus its performance reflected by its employee’s has to be measured. Many believe that an employee’s performance or output depends greatly on his job satisfaction. To serve the objective mentioned above, feedbacks from employees working in DPF were obtained through a questionnaire then analyzed. The questionnaire targeted employees from different departments to measure the motivation and communication level in each department. Then relate those levels to the job satisfaction level in that department. Quantitative results were not enough to draw a conclusion about the findings, so some qualitative results were included in the analysis of the findings. Those qualitative results were obtained from the direct questions in the questionnaire that asked the...
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...Journal of International Academic Research (2012) Vol.12, No.1. 30 April 2012 An Empirical Analysis of Factors Affecting Work Life Balance among University Teachers: the case of Pakistan Noor Fatima: Shaheed Zulfikar Ali Bhutto Institute of Science and Technology, Pakistan. noor_e_fatimah@hotmail.com Dr Shamim A.Sahibzada: Shaheed Zulfikar Ali Bhutto Institute of Science and Technology, Pakistan. shamim@szabist-isb.edu.pk Abstract Balance in work and family life is an emerging challenge for both employees and employers. The present research categorises selected variables as work and family related factors to study work life balance. This paper analyses the determinants of work and life imbalance with respect to male and female university teachers. A total of 146 teacher’s responses from both private and public sector universities are included in the study. Statistical analysis reveals that partner support, colleague support and job resources are positively associated with the work life balance whereas unfair criticism at job is negatively associated with work life balance. Independent sample t-test is used to analyse the effect of independent variables on work life balance with respect to male and female university teachers. The variables, partner support, childcare responsibilities, elder dependency, and colleagues support have different effect when analysed by male and female university teachers as independent samples. Keywords: Work life balance, University...
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...Employee retention means the plans and strategies use to make the valuable employees not to leave their job. Most of the multinational concerns are facing problem in the retention of employees..In this research proposal iam going to study how Riordan manufacturing group can retain their employees. Retention of employees will give a lot of benefit to the concern: The employee retention will help a concern to get good turnover, will help to avoid interruption in service, to keep up the goodwill, to get back the efficiency etc.There are various reasons for employees to leave the organisation. If the organisation tackles the factors which are responsible for employees leaving the job they can retain their employees. Riordan manufacturing group is one of the leading plastic producing concerns in the plastic industry. The riordan manufacturing group is a sub concern of the Riordan industries. The riordan manufacturing group functions under its headquarters situated in California. The riordan group was founded in the year 2000 with a work force of 30 employees. But after that they grown from heights to heights and now they have a work force of more than 800 employees.Riordan group have a well equipped research center which helps the company to remain competitive in the industry. The riordan group supplies plastic to the aircraft companies and leading other major concerns.Riordan group have branches all over Europe and the European headquarters is at germany.The riordan group holds...
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...Job satisfaction Job satisfaction is a degree of pleasure of a person about their job. The degree of pleasure is varies from one individual to other individual and very subjective. Also depending on emotional which is relate to individual feeling and rational factors such as wages, working hours, etc. Job satisfaction “defined as the feeling of pleasure and achievement that you experience in your job when you know that your work is worth doing or the degree to which your work gives you this feeling” (Cambridge Advanced Learner’s Dictionary & Thesaurus © Cambridge University Press) Factors affect the level of job satisfaction a. Working Condition Working individual will spent most of live at working place. Conducive working place which concerned worker ergonomic, safety is priority, bright and shining, sufficient lighting, implement high technology machine are the factors which can motivate their morale to accomplish the job assigned to them very efficient. b. Opportunity for Advancement. Employees are happy and appreciated with their job and can see the room for them to move forward for next position, hold more responsibility and synchronize with high wages. Company will nominate and consider for promotion for those have high technical skill and experience. Some organization will encourage their employees to do further study for increase their knowledge and pay the tuition fees. c. Workload and Stress Level Heavy workload and compress dead line will...
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...employees. In other words, having an appropriate employee retention program will be essential for the success and sustainability of the company. This is why the National American Society of Animal Safety (NASAS) has decided to conduct a study to address the issue of employee retention. The goal of this study is to find a way to attract and retain good employees. Some key factors that will be investigated will be stress management, employee training, mentoring, supervisor support, recognition and reward, performance appraisals with feedback, work-life balance, career development, job security and sense of belonging. The study will seek to determine the relationship of the various interrelated employee retention variables by analyzing the factors as a main method of research. A sample size of 60 respondents from 200 employee was used for the study. The data was collected mainly from a survey and exit interviews, then the results were compiled using excel. The results show that overall job security, employee empowerment, worklife balance and training has the most significant influence but not all factors evaluated have a strong impact on employee retention. Keywords: employee retention, employee engagement, performance. EMPLOYEE RETENTION AND TURNOVER ANALYSIS 3 Retaining top talent is a primary concern for many companies. Crucial analysis of workforce trends points to a possibility of a shortage of highly-skilled...
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