...IIBM Institute of Business Management Subject Code-B-103 Financial Management Section A: Objective Type (30 marks) ================================================================================= Part one: Multiple choices: 1. a. Job involvement 2. d. self disclosure 3. b. Distributive bargaining 4. b. Interpersonal skill 5. d. Reward power 6. b. Unfreezing 7. a. Sensitivity 8. c. Artifacts 9. b. The Pre-arrival stage 10. d. Leadership style ================================================================================= Part Two: ================================================================================= 1. Informal groups. A group that evolves out of the formal organization but is not formed by management or shown in the organization's structure. An organization’s informal groups are groups that evolve to meet social or affiliation needs by bringing people together based on shared interests or friendship. Thus, informal groups are alliances that are neither formally structured nor organizationally determined. These groups are natural formations in the work environment that appear in response to the need for social contact. Many factors explain why people are attracted to one another. One explanation is simply proximity; when people work near one another every day, they are likely to form friendships. That likelihood is even greater when people also share similar attitudes, personalities, or economic status. A group consist...
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...IIBM Institute of Business Management Distance Learning Approval, Accreditation, Membership MBA IIBM | From the Director's Desk Dear Students, Gone are the days when open distance learning (ODL) courses by institutes merely offered a correspondence course for a Bachelor's or a Master's degree. This concept has indeed come of age and is nearing its demise with its pair of foot all set for the liberated celestial journey with no possible signs of reincarnation. In this knowledge and information driven progressive economy, the trend has shifted towards several short-term and long-term diploma & certification courses based on the needs of the learner. As a result, many working professionals and those pursuing continuing education consider distance learning a valuable option. The ultimate vision of this college is to ensure that each young manager must possess the requisite research-oriented-business-acumen and the competitive managerial excellence in successfully tackling the new emerging management-related-problems of the country in the changing global scenario. The pedagogy used is interactive with cutting-edge techniques and innovation. This has gone long way to strengthen skills and expertise of students and to meet muchneeded requirement of management students; in turn industry/society at large. The Institute pioneered and today offers the richest programs on Interactive Distance Learning platform. I invite you to join us in our Endeavour to meet the needs of managerial...
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...Case Study (Chapter 1, page 17) Question 1 What are the real problems that the customer is highlighting? Firstly, the problem that customer highlighting is automatic debiting the customer account by way of penalty. This action cause the customer has to rethink his errant financial way. The bank should having a notice or inform to their customers before debiting any penalty. This may cause many of customers that face the financial problem to fall into difficulty. Besides, the customer notices he cannot contact to employee over the time. The customers are confronted by the impersonal ever-changing, pre-recorded, faceless entity which the bank has become. The customers want to deal with a flesh and blood person but not the automated voice phone system. This impersonal conversation will make customer loss of confident about what the customer inquire. Moreover, customer will get charge for the advertising material sent by bank. It charges for $2.00 per page customer read. For the bank nominated contact, that will be billed at $5 per minute. Bank should be let the customer know early for the reading fees or ask for customer permission whether having interest about the advertising material. If not, bank should not send to them. This may causes the customer read on it unconsciously. To helping the customer, customer service should not be charge. Lastly, the problem is the automated voice phone system of the bank. The customer contact to the bank need to go through very long...
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...Examination Paper of Certified Corporate Governance Professional 1 IIBM Institute of Business Management IIBM Institute of Business Management Examination Paper MM.100 Certified Corporate Governance Professional Guidelines for paper Total No. of Questions is 100. The minimum passing marks is 40%. Each Question carries 1 mark. Answer all the Questions. Multiple Choices: 1. Corporate Governance is________. a) About ethical conduct in business b) Direct or indirect concerns in the organization c) A manufacturing system d) None of the above 2. The term corporate governance is derived from the__________. a) Greek word b) English word c) French word d) Latin word 3. The definition “Corporate Governance is the system by which business directed and controlled” is given by a) SEBI committee b) OECD committee c) Cadbury committee d) All of the above 4. Internal control is implemented by the________. a) Board of directors b) Audit committee c) Management d) All of the above 5. OECD stands for_______________ 6. Which of the following have the power to hire fire and compensate the top management? a) Board of directors b) Audit committee c) Shareholders d) Management 7. CII stands for _________________ Examination Paper of Certified Corporate Governance Professional 2 IIBM Institute of Business Management 8. The managers are expected to act in the interest of: a) Audit committee b) Stakeholders c) Employees d) Customers 9. To endorse the...
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...Examination Paper of Banking & Financial Services Management IIBM Institute of Business Management Examination Paper MM.100 Principles & Practices of Banking Section A: Objective Type & Short Questions (30 Marks) This section consists of Multiple Choice & Short Note type questions. Answer all the questions. Part One carries 1 mark each & Part Two carries 4 marks each. Part One: Multiple Choices: 1. Frequency of First Tranche Returns is: a. Weekly b. Monthly c. Monthly/quarterly d. Monthly/quarterly/half-yearly 2. An order for winding up a banking company can be issued by___________ a. The High Court b. The RBI c. The Central Government d. The Supreme court 3. Who shall be natural guardian in case of married minor girl? a. Father b. Brother in law c. Father-in-law d. Husband 4. X a partner in the firm XYZ Co. wants to open a Bank account in the firm‟s name. It will require signatures of: a. All partners b. Any one of the partner c. Managing partner only d. Sleeping partner not required 5. Public limited companies should have minimum shareholders, before Opening Bank account. a. 11 b. 7 c. 5 d. 15 6. If the beneficiary is government then the Expiry of guarantee is governed by the „law of limitation‟ ranging from 3 years to a. 15 years b. 30 years 1 IIBM Institute of Business Management Examination Paper of Banking & Financial Services Management c. 20 years d. 10 years 7. Charge created on LIC Policy is a. Lien b. Hypothecation c. Pledge d. Assignment 8. The device that...
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...Examination Paper of Banking & Financial Services Management IIBM Institute of Business Management Examination Paper Principles & Practices of Banking Section A: Objective Type & Short Questions (30 Marks) This section consists of Multiple Choice & Short Note type questions. Answer all the questions. Part One carries 1 mark each & Part Two carries 4 marks each. MM.100 Part One: Multiple Choices: 1. Frequency of First Tranche Returns is: a. Weekly b. Monthly c. Monthly/quarterly d. Monthly/quarterly/half-yearly 2. An order for winding up a banking company can be issued by___________ a. The High Court b. The RBI c. The Central Government d. The Supreme court 3. Who shall be natural guardian in case of married minor girl? a. Father b. Brother in law c. Father-in-law d. Husband 4. X a partner in the firm XYZ Co. wants to open a Bank account in the firm‟s name. It will require signatures of: a. All partners b. Any one of the partner c. Managing partner only d. Sleeping partner not required 5. Public limited companies should have minimum shareholders, before Opening Bank account. a. 11 b. 7 c. 5 d. 15 6. If the beneficiary is government then the Expiry of guarantee is governed by the „law of limitation‟ ranging from 3 years to a. 15 years b. 30 years 1 IIBM Institute of Business Management Examination Paper of Banking & Financial Services Management c. 20 years d. 10 years 7. Charge created on LIC Policy is a. Lien b. Hypothecation c. Pledge d. Assignment 8. The device...
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...Examination Paper of Banking & Financial Services Management IIBM Institute of Business Management Examination Paper Principles & Practices of Banking Section A: Objective Type & Short Questions (30 Marks) This section consists of Multiple Choice & Short Note type questions. Answer all the questions. Part One carries 1 mark each & Part Two carries 4 marks each. MM.100 Part One: Multiple Choices: 1. Frequency of First Tranche Returns is: a. Weekly b. Monthly c. Monthly/quarterly d. Monthly/quarterly/half-yearly 2. An order for winding up a banking company can be issued by___________ a. The High Court b. The RBI c. The Central Government d. The Supreme court 3. Who shall be natural guardian in case of married minor girl? a. Father b. Brother in law c. Father-in-law d. Husband 4. X a partner in the firm XYZ Co. wants to open a Bank account in the firm‟s name. It will require signatures of: a. All partners b. Any one of the partner c. Managing partner only d. Sleeping partner not required 5. Public limited companies should have minimum shareholders, before Opening Bank account. a. 11 b. 7 c. 5 d. 15 6. If the beneficiary is government then the Expiry of guarantee is governed by the „law of limitation‟ ranging from 3 years to a. 15 years b. 30 years 1 IIBM Institute of Business Management Examination Paper of Banking & Financial Services Management c. 20 years d. 10 years 7. Charge created on LIC Policy is a. Lien b. Hypothecation c. Pledge d. Assignment 8. The device...
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...Examination Paper: Finance Management IIBM Institute of Business Management Examination Paper International Financial Management Section A: Objective Type (30 marks) This section consists of Multiple choice & Short Answer type questions. Answer all the questions. Part One questions carry 1 mark each & Part Two questions carry 5 marks each. Part One: Multiple choices: 1. Foreign exchange market in India is relatively very a. Big b. Small c. Medium d. None of the above 2. Balance of payment is a systematic record of all _______ during a given period of time. a. Political transactions b. Social transactions c. Economic transactions d. None of the above 3. Merchandise trade balance, services balance & balance on unilateral transfer are the part of ________ account a. Current account b. Capital account c. Official account d. None of the above 4. Interest rate swaps can be explained as an agreement between _________ parties a. One b. Two c. Three d. None of the above 5. Capital account convertibility in India evolved in August a. 1996 b. 1995 c. 1994 d. None of the above MM.100 1 IIBM Institute of Business Management Examination Paper: Finance Management 6. Interest rate parity is an economic concept, expressed as a basic algebraic identity that relates a. Capital rate & interest rate b. Interest rate & exchange rate c. Currency rate & exchange rate d. None of the above 7. The two kind of swap in the forward market are a. Forward & reverse swap b. Reverse swap & option...
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...complexity*resource complexity*technical complexity b. Organizational complexity+technical complexity-resource complexity c. Technical complexity+resource complexity/organizational complexity d. Organizational complexity*resource complexity/technical complexity a. Quality Management b. Budgeting and cost Management c. Project Cost Management d. Both ‘a’ and ‘b’ IIBM Institute of Business Management Examination Paper: Project Management 6. Costs associated with the planning process include: 7. CPA stands for: a. Planer’s tools b. Opportunity cost c. Planned labour and associated expenses d. All of the above a. Critical Path Analysis b. Common Path Analysis c. Critical Path Algorithm d. Common Problem Analysis 8. The project duration with the normal activity time is ____days. 9. The nature of the work organization is important as it: a. Defines responsibility and authority b. Outlines reporting arrangements c. Determines the management overhead d. All of the above 10. Matrix Management was invented by d. Frederick Taylor 1. Define ‘Cost Estimating Techniques’. 2. Write a note on ‘Critical Path Analysis’. 3. Differentiate between General Management and Project...
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...Examination Paper of Finance Management 1 IIBM Institute of Business Management IIBM Institute of Business Management Examination Paper MM.100 International Finance Section A: Objective Type & Short Questions (30 Marks) This section consists of Multiple choice & Short Note type questions. Answer all the questions. Part One carries 1 mark each & Part Two carries 5 marks each. Part One: Multiple choices: 1. Foreign exchange market in India is relatively very ________. a. Big b. Small c. Medium d. None of the above 2. Balance of payment is a systematic record of all _______ during a given period of time. a. Political transactions b. Social transactions c. Economic transactions d. None of the above 3. Merchandise trade balance, services balance & balance on unilateral transfer are the part of ________ account. a. Current account b. Capital account c. Official account d. None of the above 4. Interest rate swaps can be explained as an agreement between _________ parties. a. One b. Two c. Three d. None of the above 5. Capital account convertibility in India evolved in August a. 1996 b. 1995 c. 1994 d. None of the above 6. Interest rate parity is an economic concept, expressed as a basic algebraic identity that relates. a. Capital rate & interest rate b. Interest rate & exchange rate Examination Paper of Finance Management 2 IIBM Institute of Business Management c. Currency rate & exchange rate d. None of the above 7. The two kind of...
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...Examination Paper IIBM Institute of Business Management Examination Paper Corporate Governance Section A: OBJECTIVE TYPE (20 marks) MM.50 • • • This section consists of Multiple choice questions. Answer all the questions. Questions carry 1 mark each. 1. In the second version of McKinsey’s model called “the Central model” governance chain is represented by a. Well-developed equity market & dispersed ownership b. Underdeveloped equity market & concentrated ownership c. Well-developed equity market & concentrated ownership d. Underdeveloped equity market & dispersed ownership 2. Corporate governance refers to a combination of law, rules, regulations and a. Value b. Wealth c. Voluntary practices d. Customer Satisfaction 3. ____________, is one of the major tools. Corporations use to direct persuasive communication to target buyers & the public. a. Advertising b. Media c. Press d. None 4. Policy adopted by the monetary authority with respect to the supply of money is called a. Monetary Policy b. Fiscal Policy c. Budgetary Policy d. Economic Policy 5. Cash reserve requirements refer to the a. Purchase & Sale of government securities & other approved securities by the Central bank. b. Changes in bank rate by the Central Bank c. That portion of bank’s total cash reserves which they are statutorily required to hold with the RBI. IIBM Institute of Business Management 1 Examination Paper d. The particular level of liquid ity maintained by commercial banks. 6. This committee...
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...Examination Paper of Personnel Management IIBM Institute of Business Management Examination Paper MM.100 Personnel Management Section A: Objective Type & Short Questions (30 marks) This section consists of Multiple Choice questions & short notes type questions. Answer all the questions. Part one questions carry 1 mark each & Part Two questions carry 5 marks each. Part One: Multiple Choices: 1. Goal setting theory is developed by________ a. Vroom b. Edwin Lock c. Alderfer d. Herzberg 2. Vertical enlargement of a job by adding responsibility and opportunity for personal growth, is referred as___________ a. Quality Circle b. Work Redesign c. Job Enrichment d. Job Enlargement 3. It is the process by which data in regard to each job is systematically observed and noted. a. Job Enrichment b. Job Enlargement c. Job Analysis d. Job Description 4. The primary purpose of training is to establish a sound relationship between the worker and his__________ a. Employer b. Incentive c. Knowledge d. Job 5. On the job oriented training method include_________ a. Job Rotation b. Brain Storming Sessions c. Guidance d. All of the Above 6. The performance appraisal that evaluates performance from the monetary returns the employee yields to his organization, is termed as__________ a. Critical Incident Method b. Forced –choice Method c. Cost- Accounting Method d. Forced-distribution Method 1 IIBM Institute of Business Management Examination Paper...
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...Examination Paper of Personnel Management IIBM Institute of Business Management Examination Paper MM.100 Personnel Management Section A: Objective Type & Short Questions (30 marks) This section consists of Multiple Choice questions & short notes type questions. Answer all the questions. Part one questions carry 1 mark each & Part Two questions carry 5 marks each. Part One: Multiple Choices: 1. Goal setting theory is developed by________ a. Vroom b. Edwin Lock c. Alderfer d. Herzberg 2. Vertical enlargement of a job by adding responsibility and opportunity for personal growth, is referred as___________ a. Quality Circle b. Work Redesign c. Job Enrichment d. Job Enlargement 3. It is the process by which data in regard to each job is systematically observed and noted. a. Job Enrichment b. Job Enlargement c. Job Analysis d. Job Description 4. The primary purpose of training is to establish a sound relationship between the worker and his__________ a. Employer b. Incentive c. Knowledge d. Job 5. On the job oriented training method include_________ a. Job Rotation b. Brain Storming Sessions c. Guidance d. All of the Above 6. The performance appraisal that evaluates performance from the monetary returns the employee yields to his organization, is termed as__________ a. Critical Incident Method b. Forced –choice Method c. Cost- Accounting Method d. Forced-distribution Method 1 IIBM Institute of Business Management Examination Paper...
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...Examination Paper of Enterprise Resource Planning Professional IIBM Institute of Business Management Examination Paper MM.100 Enterprise Resource Planning Professional Guidelines for paper Total No. of Questions is 100. The minimum passing marks is 40%. Each Question carries 1 mark. Answer all the Questions. Multiple Choices: 1. Enterprise resource planning is_______ a) Computer System b) Manufacturing Organization c) Method of effective planning of all the resources in an organization d) None of the above 2. Enterprise resource planning vendors are those people_________ a) Who are experts in administration and management of project b) Who have developed the ERP package c) Who uses the ERP system d) None of the above 3. The objectives of ERP ____________ a) Provide support for all variations best business practices b) Enable implementation of these practices c) Empower the customer to modify the implemented business process d) All of the above 4. Which of the followings not the advantages of ERP________ a) ERP eliminates duplication of work b) Reduce overheads, lead type, cycle time and work in progress c) Customization of the ERP software is limited d) Help to achieve competitive advantage 5. EDI stands for__________________ a) Electronic digital interface b) Electronic data interchange c) Enterprise data interface d) None of these 6. A____________________ tool use to quickly develop quality database design...
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...Semester II Examination Papers IIBM Institute of Business Management Semester-II Examination Paper Strategic Management Section A: Objective Type (30 marks) • • • This section consists of Multiple choice questions & Short Notes type questions. Answer all the questions. Part one questions carry 1 mark each & Part two questions carry 5 marks each. MM.100 Part one: Multiple choices: 1. These are the plans formulated to achieve strategic goals. a. Tactical plans b. Strategic plans c. Operational plans d. Standing plans 2. This strategy facilities specialization by establishing a position of overall cost leadership, differentiation, or both, but only within a particular segment, in an entire market. a. Specific b. Focus c. Directive d. Differentiation 3. This plan basically defines the actions of major departments and other sub-units that are required in the execution of a strategic plan. a. Tactical plan b. Operational plan c. Single-use plan d. Long-term plan 4. This is a distinctive business or collection of related business, that can be managed relatively independent of other businesses within the organization a. Functional unit b. Department unit c. Organizational unit d. Strategic business unit 5. These strategic plans of the organization have a time-frame exceeding five years. a. Short-terms plans b. Single-use plans c. Long-term plans d. Intermediate plans IIBM Institute of Business Management Semester II Examination Papers 6. Operational plans are mainly oriented...
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