...Followership Miller, Lisa A. CNM, JD Section Editor(s): Miller, Lisa A. CNM, JD Author Information President, Perinatal Risk Management & Education Services Chicago, Ill For most of my career, I've been in leadership positions. Only 6 months after beginning my nursing career I was “promoted” to assistant head nurse, night shift. At the time, I was naïve enough to think it was my innate skill and ability, when the reality was more likely the fact that no one else wanted the job. I continued to serve in leadership or managerial positions when I became a nurse-midwife. Several years ago, after many years serving as a director of various nurse-midwifery services, I had the disconcerting but ultimately rewarding revelation that I was not a very good boss. Sure, I was good at negotiating the budget, and getting the midwives decent working conditions, but I was autocratic and aggressive, not very desirable characteristics of a leader. I decided to shift into teaching, something I enjoyed and did not require that I be “in charge” of anyone but myself. To keep clinically active, I took a per diem position as a nurse-midwife at a local hospital. It is a position which I still hold today and one that gives me great pleasure. And it is in part because my current boss is such a skilled leader, a leader that I am proud to follow, that I became interested in the concept of followership. | | It seems that a lot gets written about leadership in both business and healthcare. And...
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...Human Behavior * Any act of an individual person which is considered human behavior is a reflection of his thoughts, feelings, emotions, sentiments whether conscious or not. * It mirrors his needs, values, motivation, aspirations, conflicts and state of life. Behavior • Consists of all human activities. • Human behavior occurs anywhere and everywhere * At home * In school * In the work setting * In church * In a social clubs * In a professional organization Therefore, it is universal and is at the core of leadership, followership, communication, decision making and the process in the organization. * The principle and concepts that underlie behavior are basic. It is their implementation and practice that differ from group to group or from one country to another it is known as culture-laden behavior. Ex: the Americans offer flowers to their dead; while the Chinese placed food on top of the tomb. Note: Reverence for dead is universal. It is how each culture manifests it that spells the difference. * Human Behavior is also called Human Act which is different from Act of Man. • Human Act – when man/person performs an act with free will; he is responsible for such act which is performed with alternatives to choose from. • Act of Man – is performed by one who is forced to do so at the risk of his own life, if he does otherwise; he does not have any other alternatives to choose from. Reasons for studying Human Behavior * In...
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...LESSON 1 ORGANIZATIONAL SYSTEM AND HUMAN BEHAVIOR ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Human Behavior • Any act of an individual person which is considered human behavior is a reflection of his thoughts, feelings, emotions, sentiments whether conscious or not. • It mirrors his needs, values, motivation, aspirations, conflicts and state of life. Behavior • Consists of all human activities. • Human behavior occurs anywhere and everywhere o o o o o o At home In school In the work setting In church In a social clubs In a professional organization Therefore, it is universal and is at the core of leadership, followership, communication, decision making and the process in the organization. v The principle and concepts that underlie behavior are basic. It is their implementation and practice that differ from group to group or from one country to another it is known as culture-laden behavior. Ex: the Americans offer flowers to their dead; while the Chinese placed food on top of the tomb. Note: Reverence for dead is universal. It is how each culture manifests it that spells the difference. v Human Behavior is also called Human Act which is different from Act of Man. • Human Act – when man/person performs an act with free will; he is responsible for such act which is performed with alternatives to choose from. • Act of Man – is performed by one...
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...Journal of Leadership Education Volume 11, Issue 1 – Winter 2012 Emotionally Intelligent Leadership: An Integrative, Process-Oriented Theory of Student Leadership Scott J. Allen, Ph.D. Assistant Professor of Management Department of Management, Marketing and Logistics John Carroll University University Heights, OH sallen@jcu.edu Marcy Levy Shankman, Ph.D. Principal MLS Consulting, LLC Shaker Heights, OH shankman@mlsconsulting.net Rosanna F. Miguel, Ph.D. Visiting Assistant Professor of Management Department of Management, Marketing and Logistics John Carroll University University Heights, OH rmiguel@jcu.edu Abstract Emotionally intelligent leadership (EIL) theory combines relevant models, theories, and research in the areas of emotional intelligence (EI) and leadership. With an intentional focus on context, self and others, emotionally intelligent leaders facilitate the attainment of desired outcomes. The 21 capacities described by the theory equip individuals with the knowledge, skills, abilities, and other characteristics to achieve desired results. The purpose of this article is to propose an integrative, process-oriented EIL theory to provide a framework for conceptualizing and integrating future research and practice. The authors review and organize research and theory in emotional intelligence and leadership within the context of higher education, introduce the EIL model, and provide suggestions for future research. The article concludes with practical implications...
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...Table of Contents Introduction………………………………………………………………….……2 Discussion…………………………………………………………………….……7 Examining Apple Inc……………………………………………………….….…8 The Organizational Behavior (OB) of Apple Inc………………………….….....8 The Organizational Development (OD) of Apple Inc…………………….……..9 The Organizational Effectiveness (OE) of Apple Inc……………………………9 Effects of Conflict on the OB, OD, and OE of Apple Inc…………………...…..10 Benefits and Weaknesses of Motivation used by Apple Inc…………………..…11 Impact of Culture, Leadership Style and Motivational Style in the Firm………11 Recommendations………………………………………………………..………13 Conclusion…………………………………………………………………..……14 Bibliography…………………………………………………………………...…15 References………………………………………………………………...………17 THE IMPACT OF ORGANIZATIONAL BEHAVIOR ON ORGANIZATIONAL DEVELOPMENT AND EFFECTIVENESS Introduction Organizational behavior (OB) is the study of activity as well as the performance of an individual or as a group in an organization. It is concerned with examining human behavior in an environment of work and determining the impact of these human behaviors on the structure of job, communication, leadership and performance. It consists of two theories which show how firms view it, namely: internal perspective and external perspective. Internal perspective theory of organizational behavior embraces the idea of first understanding the personal values, feelings and thoughts of a person so as to apprehend the individual in a company...
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...Communication and Interpersonal Skills Communication -the transfer of a message (information, idea, emotion, intent, feeling, or something else) that is both received and understood. Communication Levels 1. One-on-one level – this is you and your fellow colleagues or you and your manager and/or supervisor. 2. Team-or-unit level – level that is limited to the group and its members. 3. Company-level – larger than team level, communications with the different teams within the company or organization. 4. Community-level – how the company communicate to the different sectors of the community or society Inhibitors of Communication Kill the Messenger” Syndrome – we do not take this literally. This syndrome is our natural way of not listening to people we do not like. When we do not like the person talking, we do not listen to what he/she is trying to say because we are already assuming that everything that is coming out of their lips are not good Difference in Meaning – as seen in our activity earlier. The leader tries to explain the picture but some of us have a different perception. Maybe the misuse of words to explain is the root cause of this inhibitor Lack of trust – a symptom of the “Kill the Messenger” syndrome. Again, if you do not like and trust the person talking, you totally disregard the message the speaker is trying to convey. Information overload – sometimes called communication overload. People have a limit as to how much information one can...
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...Overview of the Organization Commercial Bank of Ceylon PLC ➢ History In 2003, Commercial Bank of Ceylon Ltd. acquired Credit Agricole lndosuez (CAl) operations in Bangladesh. CBC, while continuing CAI's strategy would further extend the reach and range of services in Bangladesh. Over a period, CBC has strengthened the retail banking side as well, for which Commercial Bank has made its name in Sri Lanka. The formal taking over of CAI's Bangladeshi operation took place on November 6, 2003. The official opening ceremony was held on 10th December 2003 attended by Governor Central Bank of Sri Lanka, Governor of Bangladesh Bank and many other distinguished guests, including diplomats, corporate customers, representatives of foreign multi-nationals and other well-wishers. Over the period of last 9 years of operation in Bangladesh, CBC has expanded its branch network to 7 branches, 2 booths, 2 specialised OBU sections in Dhaka (Dhanmondi) and Chittagong (CEPZ) and 6 SME centers in Bangsal Road (Dhaka), Progati Sharani (Dhaka), Shantinagar (Dhaka), Tongi (Dhaka), Jubilee Road (Chittagong) and CDA Avenue (Chittagong). Unique products and services, superior service quality and efficient and customized solutions to the requirements of corporate and personal banking customers are hallmarks of the successful stride of CBC in Bangladesh. With an unblemished history of nearly a century in the Sri Lanka's Banking arena, Commercial Bank has been rated as the Best Bank in Sri Lanka...
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...Management (T2) by Richard L. Daft Chapter 9+10+14+15+16 everything to pass your second MNO exam by Roibin The Marketplace to Buy and Sell your Study Material Buy and sell all your summaries, notes, theses, essays, papers, cases, manuals, researches, and many more.. www.stuvia.com Stuvia.com - The Marketplace to Buy and Sell your Study Material Management and Organization Chapter 9 – Managerial Decision-Making Managers are often referred to as decision-makers, and every organization grows, prospers, or fails as a result of decisions by its managers. Many manager decisions are strategic, such as whether to build a new factory, move into a new line of business or sell of a division. Yet managers also make decisions about every other aspect of an organization, including structure, control systems, responses to the environment and human resources. Decision A choice made from available alternatives Decision-making The process of identifying problems and opportunities and then resolving them. Programmed decision A decision made in response to a situation that has occurred often enough to enable decision rules to be developed and applied in the future. For example the decision to reorder office supplies when inventories drop low. Non-programmed decision A decision made in response to a situation that is unique, is poorly defined and largely unstructured, and has important consequences for the organization. For example the decision to build a new factory or move headquarters...
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...transactional leaders, make better leaders than men. Keywords: women leadership; gender; transformational; transactional INTRODUCTION For a long time now, men have held every major leadership role in the world than women. Does society ever pause for a moment to wonder what the world would look like if women were in position of leadership? Although this concept may seem far fetched, indeed the world and time is changing considerably. From time to time, men’s leadership dominance in many parts of the world has resulted to massive social, political and economic failures including rampant corrupt, bankruptcy, abject poverty and war ridden societies. Men’s leadership has been marked by gross incompetence, disappointments and ethical conflicts. One may wonder why men continue to lead while highly qualify women struggle to...
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...Table of Contents 1. Introduction 3 1. Why negotiate 3 2. Pre-negotiation 4 2. Planning for negotiation 4 3. Negotiation styles 8 1. Belief-based styles 8 2. Professional styles 14 3. Contextual styles 24 4. Negotiation process 29 5. Obstacles to negotiation 31 6. Negotiation tactics 34 1. INTRODUCTION Negotiation is the process where interested parties resolve disputes, agree upon courses of action, bargain for individual or collective advantage, and/or attempt to craft outcomes which serve their mutual interests. Negotiation is usually regarded as a form of alternative dispute resolution. The first step in negotiation is to determine whether the situation is in fact a negotiation. The essential qualities of negotiation are: the existence of two parties who share an important objective but have some significant difference(s). The purpose of the negotiating conference to seek to compromise the difference(s). The outcome of the negotiating conference may be a compromise satisfactory to both sides, a standoff (failure to reach a satisfactory compromise) or a standoff with an agreement to try again at a later time. Negotiation is something that we do all the time and is not only used for business purposes. For example, we use it in our social lives perhaps for deciding a time to meet, or where to go on a rainy day. ...
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...Qualities for successful entrepreneurs In order to be a successful entrepreneur a person requires having certain qualities. Some of these qualities can be inborn yet some of these must be learned over time. I have decided to take a survey that shows the qualities that I do have as an individual. The reason why I have taken this survey is that I need to find the good qualities that I have that promote entrepreneurship and to notice the qualities I have to develop to be a successful entrepreneur. I have taken the VIA survey of character strengths test. Why I have taken the VIA survey of character strengths test. I have decided to take this test because it assists me to find out all the qualities that I do have that have a bearing, not only in my private life but also in my business one. The qualities that are surveyed by this test include: creativity, critical thinking, fairness, diligence, leadership, teamwork, enthusiasm, discretion, honesty, self-control, social intelligence, optimism, and humour, among others. I want to identify my strengths and weaknesses in terms of qualities that are essential for entrepreneurial success. I will cultivate the strong qualities I have and work hard to cultivate my weaker qualities. I wish to be a successful business person. What qualities to cultivate in order for me to be a successful entrepreneur I have taken the VIA survey of character and I have found out the qualities that I am good in. The following are my strongest qualities: creativity...
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...Qualities for successful entrepreneurs In order to be a successful entrepreneur a person requires having certain qualities. Some of these qualities can be inborn yet some of these must be learned over time. I have decided to take a survey that shows the qualities that I do have as an individual. The reason why I have taken this survey is that I need to find the good qualities that I have that promote entrepreneurship and to notice the qualities I have to develop to be a successful entrepreneur. I have taken the VIA survey of character strengths test. Why I have taken the VIA survey of character strengths test. I have decided to take this test because it assists me to find out all the qualities that I do have that have a bearing, not only in my private life but also in my business one. The qualities that are surveyed by this test include: creativity, critical thinking, fairness, diligence, leadership, teamwork, enthusiasm, discretion, honesty, self-control, social intelligence, optimism, and humour, among others. I want to identify my strengths and weaknesses in terms of qualities that are essential for entrepreneurial success. I will cultivate the strong qualities I have and work hard to cultivate my weaker qualities. I wish to be a successful business person. What qualities to cultivate in order for me to be a successful entrepreneur I have taken the VIA survey of character and I have found out the qualities that I am good in. The following are my strongest qualities:...
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...Any further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Do not remove this notice. 13 11I11"11"1~"IIIII"III"~I""IIII~""II"11111 004113733 Metaphors of LeaderShip: An Overview ROBERT DUBIN I am not an expert on leadership. However, some knowledge of organizations and organizational behavior is claimed. It is from this perspective that I will engage in an over-view, not a re-view of the contents of this volume. One way to interpret an overview is to think of it as looking overliterally as looking beyond. It is in this sense that this overview is prepared. Initial Observations Two initial observations have struck me. 1) Leadership must ~urely mean followership. 12) Leadership is interestingto us because it occurs within organizations. Of clearly secondary importance for students of organizations is leadership expressed in informal groups, in natural groups, and in temporary groups. Yet, in this volume these simple points seem to slide by unnoticed and ignored to the peril of clarity in presenting and interpreting results. Another observation: 3) The ease with which the concept of leadership is treated as a synonym for management and supervision. This is amazing. My knowledge of org~nizational behavior has .led me to the conclusion that effective organizations can be managed and supervised and not led, while some ineffective organizations can be led into their difficulties without the benefit...
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...WORKING PAPER Cultural Perceptions of Community Leadership and Participation in Health Improvement Efforts in Indonesia By J. Douglas Storey Linda C. Kenney Paper presented to the Intercultural/Development Communication and Health Communication Divisions of the International Communication Association 54th Annual Conference New Orleans, LA MAY 2004 The STARH (Sustaining Technical Achievements in Reproductive Health) Program is a fiveyear program funded by the U.S. Agency for International Development under Cooperative Agreement No. 497-A-00-00-00048-00, effective August 22, 2000. The program is implemented by Johns Hopkins Center for Communication Programs. Any part of this document may be reproduced or adapted to meet local needs without prior permission provided the material is made available free or at cost. Any commercial reproduction requires prior permission from STARH. Permission to reproduce materials, which cite a source other than STARH, must be obtained directly from the original source. The analysis and opinions expressed in this report are, unless otherwise stated, those of the authors, and are not necessarily endorsed by the STARH Program or any of its partners, or by USAID. This report is a STARH Working Paper. Working Papers are distributed to facilitate the use of data, create awareness of an issue, or to advice on a current policy issue. Working Papers are usually not finished products. Users are encouraged to check with STARH to see if the re...
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...DEPARTMENT OF THE AIR FORCE Thomas N. Barnes Center for Enlisted Education (AETC) Maxwell AFB, AL 36118 NONCOMMISSIONED OFFICER ACADEMY STUDENT GUIDE PART I COVER SHEET LESSON TITLE: CF01, SUCCESSFUL LEARNING TIME: 4 Hours METHOD: Informal Lecture, Guided Discussion LESSON REFERENCES: 1 Apr 12 Air Force Manual (AFMAN) 36-2236. Guidebook for Air Force Instructors, 12 November 2003. Bloom, Benjamin S., Max D. Englehart, Edward J. Furst, Walker H. Hill, and David R. Krathwohl. The Taxonomy of Educational Objectives, The Classification of Educational Goals, Handbook I: Cognitive Domain. New York: McKay, 1956. Halpern, Diane F. Thought and Knowledge: An Introduction to Critical Thinking. New Jersey: Lawrence Erlbaum Associates, 1996. Hopson, Barrie, and Mike Scally. Time Management: Conquering the Clock. California: Pfeiffer & Company, 1993. Krathwohl, David R., Benjamin S. Bloom, and Bertram B. Masia. Taxonomy of Educational Objectives, The Classification of Educational Goals, Handbook II: Affective Domain. New York: McKay, 1964. Mayer, Jeffrey J. If You Haven’t Got The Time To Do It Right, When Will You Find The Time To Do It Over? New York: Fireside/Simon & Schuster, 1990. Mayer, Jeffrey J. Time Management for Dummies. California: IDG Books, 1995. McGee-Cooper, Ann and Duane Trammel. Time Management for Unmanageable People. New York: Bantam Books, 1994. University of Northwestern Ohio, Virtual College. Learning Styles Evaluation, 14 December 2000. STUDENT PREPARATION: Read...
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