...person, except where due reference is made in the text of the work. I also understand that no under circumstances should any part of this assignment be published, including on the internet or publicly displayed without receiving written permission from the university. Abstract: Cultural diversity, collaborative learning and networking have a huge impact in many business of today and that includes the Hospitality and Service Industries. This paper aims to provide insights, suggestions, benefits, challenges and understanding on how to deal with different people of different backgrounds and upbringings in the workplace. It discusses and summarizes the significance of intercultural perceptions, cultural collective thoughts, sharing experiences through storytelling, collaborative learning and the benefits of networking in the workplace. It states that in the hospitality industry and other work sectors, cultural awareness, collaborative learning and networking play a valuable contribution to the effectiveness of any organization. Introduction: We should embrace the knowledge and skills held by other people, the culturally diverse group. As we can see nowadays, that cultural diversity, collaborative learning and networking is imperative for the better future of every...
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...UNIVERSITY OF PHOENIX ONLINE Course Syllabus Please print a copy of this syllabus for handy reference. Whenever there is a question about what assignments are due, please remember this syllabus is considered to be the ruling document. [pic] Course Information COURSE NUMBER: PHL 323 COURSE TITLE: Ethics in Management COURSE START DATE: 3/9/2010 COURSE END DATE: 4/12/2010 |Required Text: |Nelson, K., & Trevino, L. (2004). Managing business ethics: Straight talk about how to do it | | |right (3rd ed.). New York: Wiley | | |Note: All materials can be found on the [pic] course page. The [pic]page can be accessed | | |through the University of Phoenix Student and Faculty Web site at http://ecampus.phoenix.edu | |Electronic Resources: |View the Electronic Reserve Readings page in [pic] for selected articles. | | |University Library Electronic Reserve Readings (ERR) (2004). Retrieved May 1st, 2004, from | | |University of Phoenix Library. Weekly Electronic Reserve Readings can be located on the | | |[pic] page for this course. ...
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...Diversity in the Workplace Diversity in the Workplace I have this image of America and the bronze plaque at the bottom of the Statue of Liberty. “Give me your tired, your poor, Your huddled masses yearning to breathe free, The wretched refuse of your teeming shore”. We are a country of immigrates, built on the ideals, culture, and inclusion of our differences. Our profession should reflect the inclusive society in which America is built on. The purpose of this paper is to highlight the importance of diversity in the workplace. Importance of diversity in the workplace “Despite modest gains in ethnic and racial minority representation in the nursing profession, the current nursing workforce does not mirror the U.S. population (Melillo, Dowling, Abdalah, Findeisen, & Khight, 2013, p. 102). According to authors, there is a clear link between lack of diversity in the nursing workforce and nursing's ability to effectively address health disparities with high-quality, culturally competent care (Melillo, Dowling, Abdalah, Findeisen, & Khight, 2013). Whether its age, gender, race or religion, the more inclusive we are the more likely we will be able to relate and understand the needs of our coworkers and patients. The intention of nursing being a discipline that embraces, integrates, and permeates cultural diversity is continually challenged and evaluated. The changes in the ethnic and cultural composition of the U.S. population constantly challenge nurses daily to...
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...organizations Traditional and High-Performance Organizational Differences High-performance organizations share many of the same characteristics and objectives. Open communication is one of the more important characteristics. In order for there to be trust and respect in the organization there must be open communication. Communication within departments and among the organizations clients and vendors ensures that no one will be left without the proper channels to obtain the information that the clients or vendors need (Team A Discussion, 2010). High-performance organizations have the necessary technology available to their employees to help them perform at a higher standard than the standards of the traditional organization (Team A Discussion, 2010). These advances may be anything from the proper computer programs, faster computers, or employing off-site technologies such as blackberries, for the employees to use. A good management skill is another characteristic that high-performance organizations share (Team A Discussion, 2010). Management has the power to employ the necessary skills in any department. Some of the skills may include characteristics such as flex schedules, employee empowerment, and group recognition (Team A Discussion,...
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...[pic] College of Arts & Sciences Course Syllabus GEN/200 | Version r1 Foundations for General Education and Professional Success Please print a copy of this syllabus for handy reference. Whenever there is a question about what assignments are due, please remember this syllabus is considered the ruling document. Copyright Copyright ©2011 by University of Phoenix. All rights reserved. University of Phoenix© is a registered trademark of Apollo Group, Inc. in the United States and/or other countries. Microsoft©, Windows©, and Windows NT© are registered trademarks of Microsoft Corporation in the United States and/or other countries. All other company and product names are trademarks or registered trademarks of their respective companies. Use of these marks is not intended to imply endorsement, sponsorship, or affiliation. Edited in accordance with University of Phoenix© editorial standards and practices. Please print a copy of this syllabus for handy reference. Whenever there is a question about what assignments are due, please remember this syllabus is considered the ruling document. GENERAL COURSE INFORMATION COURSE NUMBER: GEN200 COURSE TITLE: Foundations for General Education and Professional Success COURSE START DATE: 05/17/2011 COURSE END DATE: 06/20/2011 REQUIRED READING: Students are required to read all materials available...
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...| Course Syllabus | | University of Phoenix | PSY320 | | | | Please print a copy of this syllabus for handy reference. Whenever there is a question about what assignments are due, please remember this syllabus is considered the ruling document. GENERAL COURSE INFORMATION COURSE NUMBER: PSY320 COURSE TITLE: Human Motivation COURSE START DATE: 11/19/13 COURSE END DATE: 12/23/13 REQUIRED READING: Students are required to read all materials available at the Course Materials site for this course on Facilitator Availability I am available to you at most times throughout the week. I am very willing to make an appointment to be available to you as needed. If there are times that I will be away from my e-mail for an extended period to exceed 24 hours, I will post a message to that effect. The best way to reach me is by posting a question in your Individual folder, since the classroom is checked frequently. Phone calls are not a good way to contact me because I travel a great deal. In the extremely rare event that phone contact must occur, the best way is to schedule an appointment in advance. The University discourages the use of email during class times, preferring us to use the Individual folders. For emergencies, when you are not able to gain access to messages on the Online Learning System (OLS), please send a message to my personal email address. General Course Description This course seeks to synthesize the many theories of human motivation with the...
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...Has digital communication been a blessing or a curse to young people? Young people, mainly secondary school students and undergraduates nowadays live in a world characterized by dramatic, cultural, economic, social and educational differences. Notwithstanding the immense diversity in living environments, an unprecedented and unifying global media culture has developed that challenges and often surpasses such traditional forms of socialization as family and school. This has made digital communication tools like blogs, sms, cell phones, video sharing indispensible in the lives. It is considered a blessing due to the conveniences and benefits that have greatly affected the daily lives of the young people. While most may benefit, we must bear in mind the downsides of such improvements. Personal communication is compromised, and with convenience all kinds of information is easily shared, increasing chances of young adults falling prey to the wrong kind of information. However, in todays context-the information age, the benefits that digital communication can bring to young adults, far exceeds the harms that can befall. Digital communication, is thus in my opinion a blessing to young people. Digital communication plays a huge role in the pervasive and powerful media. Inappropriate information transmitted results in young people becoming innocent victims, as they might not have reach a stage of development that allows them to appropriately process the information they are receiving...
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...individual communication. Also provide information on a team’s dispute and include any strategies that help resolve that dispute or discussion. The team analysis will provide examples on the strategies implemented and effective team discussion. Briefly describe the three different technologies the team uses for effective communication with the advantages and disadvantages to that communication. On the buzzle website Panse said “Communication is about expressing and conveying your thoughts, feelings, opinions and ideas to another person or persons” (Panse, 2011, p. 1). Each team or group must communicate effectively to accomplish the task at hand. In a group setting, everyone is discussing matters or issues dealing with the team assignment and converse about what he or she can do for the individual part of the team paper. The main focus is that each team member knows his or her part, know the schedule for team meetings, and provide contact information. Some strategies to help promote individual or group communication are face-to-face communication, letters, memos, messenger, e-mail, and phone. The main communication type the team uses are e-mails and cell phone. Texting each other on what he plans to do for his part make it easier for the next member to figure out his game plan for the assignment. Other group strategies are plans, ideas, and discussion about upcoming events or meetings. Schellenger said...
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...Institute Annual Conference – Best Practices and New Directions in Intercultural Relations: A Forum for Business, Education, and Training Professionals. Washington, DC, 16 March, 2006. http://www.imi.american.edu/conf2006.htm In the fast-paced world of today, organizations must take full advantage of the collective knowledge of their people. This demands the creation of a new work environment in which communities of practice can share knowledge and work together to solve problems, to learn, to invent new methods, and overcome physical barriers of time and distance. In this session, we first discuss our experiences with transnational organizations, where cultural diversity leads not only to more difficult knowledge-sharing challenges, but also to greater opportunities for success. This is followed by an interactive workshop where the participants consider how to apply the lessons learned to their own business, non-profit, multilateral institution, and government settings. Culture: the customary beliefs, social forms, and material traits of a racial, religious, or social group; the set of shared attitudes, values, goals, and practices that characterizes a company or corporation; the attitudes and behavior that are characteristic of a particular social group or organization. For purposes of this session, we will generalize the definition of “cross-cultural” to include many forms of diversity: nationality, language, education, gender, age, … 1 Sound Familiar? • Someone must have...
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...is one of the courses at University of the People, in the Bachelor of Science in Business Administration. The inadequacies in the answers must be attributed to the writer and not to the institution. This publication has nothing to do with the requirements of the university. It is my personal interest to preserve my assignments and that these may assist other learners. Any comments must be sent to the writer at the email: mchapeyama@gmail.com Diversity Program Most modern organizations have knowledge on how to tap on diversity to get a competitive business advantage. Managing of diversity is now put alongside issues such as corporate social responsibility and ethics as an appeal to many consumers and to win a large share of the market. This discussion will explore what diversity is, what a diversity program is and the importance of diversity management to an organization. Firstly, there is a need to discuss what diversity is. Most people think of diversity as managing the relationships among races in an organization. However, diversity goes beyond race relationships....
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...Mentoring Made Easy A practical guide NSW Government Publication ISBN 0 7310 9771 8 Written by Carlie Spencer Updated by Kathy Tribe Designed by Jana Sokolovskaja © Employment Equity and Diversity, Public Employment Office, NSW Premier's Department 2004 First published 1996 Second edition 1999 Third edition 2004 To order more copies, please contact: Employment Equity and Diversity, Public Employment Office, NSW Premier's Department 2004 Level 17, Bligh House, 4-6 Bligh Street Sydney NSW 2000 Phone 02 9228 4444 Fax 02 8243 9484 TTY 02 9228 3544 Email eeo@eeo.nsw.gov.au Home page www.eeo.nsw.gov.au CONTENTS Introduction .............................................................................................................................. 4 What is Mentoring? .................................................................................................................. 5 Why a Mentoring Program? ..................................................................................................... 6 The Benefits of Mentoring Programs ....................................................................................... 7 Steps to a Successful Mentoring Program............................................................................... 9 Choosing a Mentor................................................................................................................. 15 Roles and Attributes of the Mentee and Mentor.......................................
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...Overcoming Workplace Discrimination GM591 Leadership and Organizational Behavior April 15, 2012 Dr. Barb Vallera Introduction The Coffee Bean and Tea Leaf, Inc. is the oldest and largest privately-held specialty coffee and tea retailer in the United States, whose corporate headquarters are in Los Angeles, CA. They have experienced steady growth and profits since their conception in 1963, but have since embarked upon an international expansion boost. The company has expanded at such a rapid pace that they are considering an IPO in the next couple of years to raise further capital. We primarily sell premium coffee and tea blends that are harvested across the world from private farmers and growers to ensure exclusivity. We select only the top 1% Arabica beans and the finest hand-plucked, whole leaf teas. Our coffee is freshly roasted daily in small batches in a manual European roast style in our private roasting facility. All of our teas are hand blended under the direction of our tea master. Today we proudly offer over 30 varieties of coffee and 20 varieties of teas. In addition to our coffee and tea selection, we have developed the CBTL system, which is a single-serve, automatic proportioning system that provides customers with The Coffee Bean and Tea Leaf experience in the comfort of their own home. You can now find The Coffee Bean and Tea Leaf products in grocery stores, restaurants, and offices. The company has grown to be an international...
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...approximately an area of about 7.6 million square kilometers. The social aspects in Australia are highly valued since they act as the unifying factor in the country they include, language, religion, arts and the sporting culture (Frankie, 171). The social aspects determine the future of the country both economically, socially, and politically. Language is the first aspect; many people are urged to learn the national language which is English and also a unifying factor among the people. There are also a variety of other languages that are used in Australia such as Greek and Vietnamese. Another aspect is that of religion, where most of the citizens in Australia are Christians by religion. Australia is recognized as a nation with a wide cultural diversity due to the many religions practiced. The earliest religions date way back to the islander people who existed around 60, 000 years ago. There is no official rule in the nation that restricts people from practicing any religion as long as they respect the law. Australia is also famous for its vibrant and fine art that showcases the rich culture among the Australian society. The visual arts has shaped and improved Australia’s image worldwide mainly due to the talented visual artists that exist (Lee, 110). A common feature of the business industry in Australia is that of a non-hierarchical democratic culture. Power is not assigned spontaneously to an individual merely because of their stature. Achievement...
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...Leadership Is a Conversation by Boris Groysberg and Michael Slind The command-and-control approach to management has in recent years become less and less viable. Globalization, new technologies, and changes in how companies create value and interact with customers have sharply reduced the efficacy of a purely directive, top-down model of leadership. What will take the place of that model? Part of the answer lies in how leaders manage communication within their organizations—that is, how they handle the flow of information to, from, and among their employees. Traditional corporate communication must give way to a process that is more dynamic and more sophisticated. Most important, that process must be conversational. We arrived at that conclusion while conducting a recent research project that focused on the state of organizational communication in the 21st century. Over more than two years we interviewed professional communicators as well as top leaders at a variety of organizations—large and small, blue chip and start-up, for-profit and nonprofit, U.S. and international. To date we have spoken with nearly 150 people at more than 100 companies. Both implicitly and explicitly, participants in our research mentioned their efforts to “have a conversation” with their people or their ambition to “advance the conversation” within their companies. Building upon the insights and examples gleaned from this research, we have developed a model of leadership that we call “organizational...
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...Leadership Is a Conversation by Boris Groysberg and Michael Slind The command-and-control approach to management has in recent years become less and less viable. Globalization, new technologies, and changes in how companies create value and interact with customers have sharply reduced the efficacy of a purely directive, top-down model of leadership. What will take the place of that model? Part of the answer lies in how leaders manage communication within their organizations—that is, how they handle the flow of information to, from, and among their employees. Traditional corporate communication must give way to a process that is more dynamic and more sophisticated. Most important, that process must be conversational. We arrived at that conclusion while conducting a recent research project that focused on the state of organizational communication in the 21st century. Over more than two years we interviewed professional communicators as well as top leaders at a variety of organizations—large and small, blue chip and start-up, for-profit and nonprofit, U.S. and international. To date we have spoken with nearly 150 people at more than 100 companies. Both implicitly and explicitly, participants in our research mentioned their efforts to “have a conversation” with their people or their ambition to “advance the conversation” within their companies. Building upon the insights and examples gleaned from this research, we have developed a model of leadership that we call “organizational...
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