...Hofstede’s Cultural Dimensions US vs. India by Edward A. Molnar January 19, 2013 Abstract This article acknowledges the six dimensions of Hofstede’s theory of cultural dimensions, and defines five of them for a comparison between the United States and India. This article shows for the most part, the definitions of Hofstede’s cultural dimensions are correct, but the article did identify some ambiguities while making the comparisons. Finally, future areas of possible research were identified that would assist in the removal of the ambiguities. Hofstede’s Cultural Dimensions US vs. India Geert Hofstede’s theory of cultural dimensions was a result of an analysis of a world-wide survey of employee values by IBM in the 1960’s and 1970’s. This theory describes the effects of a society’s culture on the values of that culture’s members and how those values relate to behavior. This is accomplished by using a structure resulting from factor analysis (Hofstede, 2011). This theory has been used as an example for several fields, particularly in cross-cultural psychology (Hofstede, 2011). Geert Hofstede’s original cultural dimensions theory had four dimensions from which cultural values could be analyzed. These four dimensions were: (a) individualism versus collectivism (IDV); (b) uncertainty avoidance (UAI); (c) power distance (PDI); (d) masculinity versus femininity (MAS). While Hofstede was performing research in Hong Kong he added the fifth dimension, long-term...
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...management • To be able to distinguish the major dimensions which define cultural differences among societies or groups • To emphasize the need for international managers to have cultural intelligence in order to interact successfully in international environment • Know how to use culture to define attitudes and behaviours at work • Be aware of the interaction between culture and internet. 2 Culture “A set of shared values, understandings, assumptions, and goals that are learned from earlier generations, imposed by present members of a society, and passed on to succeeding generations.” Examples: – Evidence of culture is in peoples language, music, food, beliefs etc. • Related concept: – Culture shock • A state of confusion of not knowing how to behave in a foreign unfamiliar culture. Copyright ©2011 Pearson Education, Inc. publishing as Prentice Hall 3 1 20/03/2014 Culture and its importance Studies show multinationals face major management issues for poor intercultural skills of international managers. Research shows that cross cultural differences are cause of failed negotiations and interactions, resulting in losses to major multinationals of over billions of dollars! Furthermore, examples can be drawn from historical failures of Daimler-Chrysler as a result of cultural mismatch between the Germans and Americans, EBay in Japan, Google in Europe and many others. Cultural Empathy & Cultural Intelligence (CQ) • Cultural Empathy – It is an awareness and an honest...
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...Management EA ------------------------------------------------- Assignment 12407210 - Hang Nguyen Title Compare and contrast cultural frameworks developed by Geert Hofstede and Fons Trompenaars. I - Introduction Different national cultures comprise different cultural value systems. The value systems are generated from a conception, or as noted previous beliefs, of existing means or resources, and necessities. Cultures have various standards and some factors such as behaviors, traditions or communication of one culture can be observed as irrelevant or sometimes even threatening by other cultures. These uncertainties can bring into being cultural gaps between people within a workforce. Not only do the variety of cultural structure interacting together increase the potential for conflict or disagreement, but also methods of control disputation among the cultures. The project manager must be able to handleconfrontation using different styles, depending on the circumstances, in order to effectively manage a diverse team. This paper discusses the most well-known and accepted theories of cultural differences and illustrates them with cases from international project management. Two leading studies of cross-cultural management have been conducted by Geert Hofstede and FonsTrompenaars. Both frameworksoffer a set of cultural dimensions along which core values can be obtained. These structures influence on human thinking, feeling, performance, and the behavior of...
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...Organizations and the Contemporary Environment World English Dictionary states that culture is the shared behaviors and beliefs of a particular social, ethnic, or age group, and an environment can be defined as the external conditions or surrounding in which people live or work. Organizational culture is a system of shared meaning and beliefs held by organizational members that determines how they act, (Robbins & Coulter 2003). It also refers to working language and habits. Most times the environment will determine an organization’s culture but each environment is vastly different. One of the keys to being successful in a different environment with strong cultural beliefs is to be aware of the cultural differences within the environment. The right level of knowledge will determine success or failure. Cultural values, assumptions and beliefs affect organizational performance and management. The organizational culture affects employee and managers behaviours. Poor organizational culture affects the management of an organization negatively. Also, the business environment affects performance and management differently. Managers should understand culture and environment a firm operates in order to manage effectively (Green, 2011). Linda. Myers had what seemed to be all of the right credentials on paper that would make her the ideal candidate for a foreign assignment, except one, she was female. Although she realized initially that the agency contacting her for the assignment...
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...NATIONAL UNIVERSITY OF IRELAND, DUBLIN UNIVERSITY COLLEGR DUBLIN Cross Cultural Management FT-UCD BBSMKT-22 Chen Lihuan 2950 words CT0203124 UCD ID: 14207863 Case 1. Question 1A) Figure 1.0 Hofstede’s Five Cultural Deminsions for Germany, UK, USA and Japan. (Data from Geert-hofstede.com,n.d) Figure 1.0 is a bar chart that presents the full data of all four cultures. (Germany, UK, USA, and Japan) Other than two dimensions (Individualism and uncertainty avoidance) that have been discussed in the case, the rest of the three dimensions will be discussed in following article. Masculinity Masculinity shows whether the society is driven by competition or quality of life (Geert-hofstede.com, n.d). According to figure 1.0, all four cultures are masculine culture. USA scored at the lowest of 62, followed by Germany and UK at the score of 66. The highest score in Masculinity is Japan, at 95. Although Japan has an extremely high score at Masculinity dimension, due to its collectivism, there are not much intense competitions between individuals. Power Distance Power distance is referring to how people within the society react to unequal power distribution. The higher the score is, the higher acceptability for unequal power distribution by the society will...
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...NICHOLAS WANDEO 11JBAE116 TERM PAPER IBM 403 – MULTI CULTURAL COMMUNICATION. DUE DATE: 18TH OCTOBER 2013. LECTURER: C.W. SAKWA. PROFESSOR GEERT HOFSTED DIMENSIONS. QUESTION. A thorough understanding of the study of culture and intercultural communication must include the influential work of Professor Geert Hofsted. Examine comprehensively the cultural dimension model he came up with. Are there any additional development done by other Hofstede’s finding on cultural groups? INTRODUCTION International business is different from domestic business because countries are different in all nature. We can say that national differences in political, economic and legal system influences the benefits, cost and risks associated with doing business in different countries in the world. Scholars have never been able to agree on a simple definition of culture. In the 1870s the anthropologist known as Edward Tylor gave a definition of Culture as that complex whole which includes knowledge, belief, art, morals, law and other capabilities acquired by man as a member of society. On the other hand Greet Hofsted an expert on cross-cultural differences and management defined culture as the collective programming of the mind which distinguishes the member of one human group from another. He noted that Culture in this sense includes system of values and Values are among the building blocks of culture. While a well renowned Sociologist, by the name Zvinamenwirth and Robert Weber also sees culture...
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...Bank:http://www.doingbusiness.org/rankings IMF Home Page:http://www.imf.org/external/index.htm Country Risk Classification-OECD:http://www.oecd.org/tad/xcred/crc.htm World Trade Organization Home Page:http://www.wto.org/ “Industry Analysis: Recreation” article:http://www.valueline.com/Stocks/Industries/Industry_Analysis__Recreation.aspx Focus on the following areas: corruption, political stability, exchange rate stability, regulatory oversight, freedom of the press, and rule of law. Research other factors that you believe you should evaluate. Additionally, consider the importance of culture in evaluating risk. Then, go to the Hofstede Center’s Country Comparison cultural tool, located at http://geert-hofstede.com/china.html. Compare China to the U.S. on Hofstede’s six (6) key cultural dimensions scale by selecting “United States” from the “Comparison Country” drop-down menu. Write an eight to ten (8-10) page paper in which you: 1. Summarize the business that you have chosen, and provide a two to three (2-3) paragraph justification...
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...ways employees, suppliers and clients think, feel and act in different business settings (Hofstede, 1997, p.4). International managers, being capable of managing this challenge, possess a set of intercultural competencies, allowing them to turn cultural diversity into a competitive advantage (Browaeys and Price, 2008, p.215). This information pack provides substantial information about Danish and Brazilian business practices. The subsequent analysis is based upon the theories of the Dutch anthropologists Geert Hofstede and Fons Trompenaars. In particular, Hofstede’s “Uncertainty Avoidance” and Trompenaars’ “Ascription vs. Achievement” have been applied. 2. Theoretical Background Hofstede and Trompenaar are proponents of the ‘etic’ approach. They hold that culture is linked to people’s values. Furthermore they argue that these values can be transferred into universal cultural characteristics. Underpinned by empirical and experimental evidence, both anthropologists developed their set of bi-polar dimensions. According to Browaeys and Price (2008, p.92) these dimensions serve to differentiate national cultures. Moreover they provide implications on the impact of culture in business and management. 2.1. Geert Hofstede Hofstede’s work is based on research conducted at the multinational computing company IBM. Surveys were conducted amongst 116.000...
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...SUmmer semester 2016, 11.06.2016 Table of Contents – Cultural Dimensions according to Hofstede 1. The psychologist Hofstede a) Geert Hofstede b) Gert-Jan Hofstede 2. The cultural dimensions a) Social Orientation - Individualism-Collectivism-Index (IDV) b) Power Orientation – Power-Distance-Index (PDI) c) Uncertainty Orientation – Uncertainty-Avoidance-Index (UAI) d) Goal Orientation – Masculinity-Femininity-Index (MAS) e) Time Orientation – Long-Time vs. Short-Time-Orientation-Index (LTO) 3. Examples – Germany, United States, Venezuela 4. Problems and Discrepancies 5. Conclusion 6. Bibliography 1 Cultural dimensions according to Geert Hofstede Classifying and comparing cultures is strongly connected with the name Geert Hofstede. The Dutch social psychologist, as he calls himself, was born in 1928 in Haarlem(Netherlands) as Gerard Hendrik Hofstede. He went to schools until 1945, that was when he completed the Diploma Gymnasium Beta. From 17 on until he was 25 years old, he studied Mechanical Engineering and ended it in 1953 with a Master’s Degree. After two years of military service he started working in managerial jobs until 1965. He completed his Ph.D. in Social Sciences in part time studies. Already during that time, from 1965 until 1971 he founded and managed the Personnel Research Department of IBM. In this time, he developed the theory of the Cultural Dimensions that are presented in this paper. He worked with 117.000...
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...I believe the basic issue within this case is interpersonal conflict due to distance, alienation, and lack of proper teambuilding. It is next to impossible to make everyone happy, but this task is even more difficult when those affected are located in different countries, identify with different cultures, and follow different norms. It all came to light when an outage at HS Holdings, who has a $300,000 annual service agreement with 24X7 response, went unanswered by Sun Microsystems. With threats of a lawsuit, Sun Microsystems was determined to get to the bottom of it and find out who dropped the ball. Interpersonal conflict is the most important issue within the case because if there hadn’t been perceived power distance, distrust, and cultural misunderstandings than the outage could have been handled quickly without involving HS Holdings management nor the Customer Advocate in Paris, Elisabeth Fournier. Despite the poorly programmed queue and the lack of an updated contact list, the problem still could have been addressed fairly quickly if the Indian team hadn’t felted alienated by the team as a whole and insulted by Nick Elliott when he was overheard saying the Indian team was incompetent. Situation Analysis: Sun Microsystems (Sun) is one of the largest information technology companies in the world. It includes global teams filled with efficient and effective employees who work with a choice of an employee-friendly open work environment. Greg James, a successful engineer...
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...| Cross-cultural Issues in International Business | Siemens Cross-cultural Issues in China | | | 12/8/2011 | | Table of Contents 1. Introduction ………………………………………………………………………p. 3 2. National culture …………………………………………………………………..p. 3 3.1. Influence of national culture on an organization……………………………..p. 3 3.2. The effect of cultural values on management ………………………………..p. 4 3. Key Dimensions to analyze culture ………………………………………………p. 9 4.3. Hofstede’s dimensions ……………………………………………………….p. 9 4.4. Applying Hofstede’s dimensions on German and Chinese cultures …………p. 12 4. The concept of guanxi …………………………………………………………….p. 14 5. Other effects on organizations in different nations ……………………………….p. 16 6. Solutions to Cross-cultural Issues in International Business ……………………...p.17 7. References …………………………………………………………………………p.20 8. Appendix 1. INTRODUCTION From entry-level workers to boardroom executives, everyone seems to be expanding their business internationally nowadays. (Steers, R., 2010). They all are searching for business opportunities in other nations beside theirs so as to extend their business due to their geographical reach. In addition, when it comes to terms with these chances, they have to deal with many problems, one of which is the national culture. (Leung et al., 2005). Moreover, there are a number of problems that an international business...
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...Frankfurt International Business Administration Cultural Diversity Professor: Hans Hahn Summer Semester 2014 Cultural Dimensions of Geert Hofstede: Analysis of Colombia 10.06.2014 Soraya A. Suarez I. Register Number: 969800 Darmstädter Landstr. 64 60598 Frankfurt Tel: 0176- 708 59654 E-mail: sorayasuarez@gmail.com Cultural Dimensions of Geert Hofstede: Analysis of Colombia 2 Content 1. Introduction............................................2 2. Culture.................................................3 3. Colombia................................................5 4. Cultural Models and Cultural Dimensions.................9 4.1 Geert Hofstede's Cultural Dimensions.................9 4.1.1. Power Distance Index...........................10 4.1.2. Uncertainty Avoidance..........................12 4.1.3. Individualism vs. Collectivism.................13 4.1.4. Masculinity vs. Femininity.....................15 4.1.5. Long vs. Short-term Orientation................16 4.1.6. Indulgence vs. Restraint.......................17 5. Conclusion.............................................20 6. References.............................................21 Table of Figures Colombia Facts & Figures...................................6 Colombia Location, Flag and Coat of Arms...................8 Colombian Population According to Ethnocultural Identity..11 Colombian Culture through the 6-D Model...................13 Cultural Dimensions of Geert Hofstede: Analysis of Colombia 3 1....
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...“leadership?” Some may define leadership as the ability to influence others. Others may define leadership as one who inspires organizational members to want to achieve. (Munley, 2011) Leadership is directing a team through communication to reach the organizational goals. Leadership communication is essential to businesses and organizations especially when companies are opening branches overseas, conducting business through conference calls or working with a manager from another country. With this new era of business relations companies are facing cultural differences, and these cultural differences need to be taken into consideration. Dutch social psychologist, Geert Hofstede, pioneered a study on cultural differences and developed the five dimensions of culture. The five dimensions are power/distance, individualism, masculinity, uncertainty/avoidance, and long term orientation. This paper will discuss the cultural dimensions of Japan and Denmark. It will be interesting to see the differences and the commonalities of Japan and Denmark of their vastly different cultures. Power Distance Power distance, PD, looks at the degree of equality between individuals in societies. The degree of equality can also be expressed by how cultures accept inequalities and how that power is distributed unequally. A high score for PD points to strong hierarchical societies. Whereas a low PD signifies shared power where supervisors and employers are considered relatively equal. Inequality...
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...Hofstede’s Power Structures in Society “Culture is more often a source of conflict than of synergy. Cultural differences are a nuisance at best and often a disaster. For those who work in international business, it is sometimes amazing how different people in other cultures behave. We tend to have a human instinct that 'deep inside' all people are the same - but they are not. Therefore, if we go into another country and make decisions based on how we operate in our own home country - the chances are we'll make some very bad decisions.” We tend to have a human instinct that 'deep inside' all people are the same - but they are not. Therefore, if we go into another country and make decisions based on how we operate in our own home country - the Prof. Geert Hofstede, Emeritus Professor, Maastricht University. Hofstede’s studies include the identification and definition of groups, tribes, territories, national minorities or nations and he argues that they all possess specific features and behavior which can be opposed to other similar groups. Hofstede's IBM study in the 70s of the position of management, collaboration, organization, individualism, etc. have been widely used by companies when different cultures meet. Hofstede's framework for assessing culture includes the following five dimensions: 1. Power Distance 2. Individualism vs. collectivism 3. Masculinity vs. femininity 4. Uncertainty avoidance 5. Long vs. short term orientation The...
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...History of Japan & Understanding the Communication System. Culture is “more often a source of conflict than of synergy. Cultural differences are a nuisance at best and often a disaster” (ITIM International, 2003). Communication across culture is not an easy assignment for an international manager to learn within a short period of time especially it is an ongoing learning process. Communication is “a process of shared meaning by transmitting messages through media such as word, behavior, or material artifacts” (Deresky, 2008). Language discrepancies are an obvious factor. Likewise important are people skill as well as understanding and adapting to the social and working etiquette’s of the foreign country. Japan is one of the most well known for its culture in the world. For an international manager to work there, it is important they will have to understand and identify the Japanese communication system because Japanese communication is ambiguous. This is to eliminate any communication noise. Past history is believed to shape the culture of the country and the people identity. Japan has evolved in many era from the early Jōmon period till to the current Heisei period, their culture had also evolved. However the “most important principle will be the wa, the peace and harmony” (Deresky, 2008). Japanese tend to work as a family unit similar to working in the organization. One clear example is the rice cultivating “which they highly need cooperation from their village and...
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