...Chapter 2 Global E-Business: How Businesses Use Information Systems 2.1 © 2010 by Prentice Hall Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems LEARNING OBJECTIVES • Define and describe business processes and their relationship to information systems. • Evaluate the role played by systems serving the various levels of management in a business and their relationship to each other. • Explain how enterprise applications, collaboration and communication systems, and intranets improve organizational performance. 2.2 © 2010 by Prentice Hall Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems LEARNING OBJECTIVES (Continued) • Explain the difference between e-business, ecommerce, and e-government. • Assess the role of the information systems function in a business. 2.3 © 2010 by Prentice Hall Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems The Tata Nano Makes History Using Digital Manufacturing • Problem: Outdated manufacturing processes, timeconsuming manual labor. • Solutions: Digital manufacturing systems allowed Tata to create a $2,500 car without sacrificing safety or value. • Dassault Systems’ Digital Enterprise Lean Manufacturing Interactive Application drastically reduced development cycle. • Demonstrates IT’s role in fostering innovation and improving efficiency. • Illustrates...
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...Management Information System – LLC 3215 UNIT 1 INTRODUCTION TO INFORMATION SYSTEMS Unit Structure 1.0 1.1 1.2 1.3 1.4 Overview Learning Outcomes Introduction Information Technology and Information What is an Information System? 1.4.1 Components of an Information System 1.4.2 Functions of an Information System 1.4.3 Data versus Information 1.5 1.6 1.7 Advantages of Computerised Information Systems Information Systems and Businesses Factors affecting the Business Environment 1.7.1 Globalisation 1.7.2 Shifting from Industrial-based to Knowledge-based Economies 1.7.3 Transformation of the Enterprise 1.7.4 The Digital Firm 1.8 1.9 The Internet New Options for Businesses 1.9.1 The Networked Enterprise 1.9.2 Electronic Business, Electronic Commerce and Electronic Government 1.10 1.11 1.12 1.13 1.14 Information Systems at Different Levels of Management Management Challenges with Information Systems Activities Discussion Questions Summary Unit 1 1 Management Information System – LLC 3215 1.0 OVERVIEW Nowadays, information is considered to be a very valuable resource in organisations. It is in fact comparable to other valuable resources like money, human power and raw materials. Information is vital in our everyday life. Consider the importance of weather forecasts in Mauritius during cyclonic periods. This leads us to the concept of information being a driver for decision-making. This unit will help you understand why we need to manage...
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...Chapter 2 E-Business: How Businesses Use Information Systems 2.1 Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Essentials of Management Information Systems Chapter 2 E-Business: How Businesses Use Information Systems STUDENT LEARNING OBJECTIVES • What are the major features of a business that are important for understanding the role of information systems? • How do systems serve the various levels of management in a business and how are these systems related? 2.2 Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Essentials of Management Information Systems Chapter 2 E-Business: How Businesses Use Information Systems STUDENT LEARNING OBJECTIVES • How do enterprise applications and intranets improve organizational performance? • Why are systems for collaboration and teamwork so important and what technologies do they use? • What is the role of the information system’s function in a business? 2.3 Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall Essentials of Management Information Systems Chapter 2 E-Business: How Businesses Use Information Systems The Tata Nano Makes History with Digital Manufacturing • Problem: creating a car that costs $2,500 without sacrificing safety or value • Solutions: implement digital manufacturing that automates processes in product design and production engineering planning 2.4 Copyright © 2011 Pearson Education, Inc. publishing as Prentice...
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...Chapter 1 1. How are information systems transforming business and what is their relationship to globalization? E-mail, online conferencing, and cell phones have become essential tools for conducting business. Information systems are the foundation of fast-paced supply chains. The Internet allows many businesses to buy, sell, advertise, and solicit customer feedback online. Organizations are trying to become more competitive and efficient by digitally enabling their core business processes and evolving into digital firms. The Internet has stimulated globalization by dramatically reducing the costs of producing, buying, and selling goods on a global scale. New information system trends include the emerging mobile digital platform, online software as a service, and cloud computing. 2. Why are information systems so essential for running and managing a business today? Information systems are a foundation for conducting business today. In many industries, survival and the ability to achieve strategic business goals are difficult without extensive use of information technology. Businesses today use information systems to achieve six major objectives: operational excellence; new products, services, and business models; customer/ supplier intimacy; improved decision making; competitive advantage; and day-to-day survival. 3. What exactly is an information system? How does it work? What are its management, organization, and technology components? From a technical...
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...Class: 1 Type: Lecture Introduction Nobody will dispute the fact that operations are becoming increasingly international or even global in nature. Less clear, though, is what this actually means for operations. Drivers of globalization include increased competitiveness through offshore manufacturing and increased sales by expanding into new markets, but the associated opportunities and challenges are totally different and highly industry-dependent. Clearly, the issues facing a hi-tech firm are different than those facing a global consulting firm, software is a different ballgame than textile, etc. "Global operations" can refer to, among others, global sourcing, to having manufacturing or service or R&D facilities world-wide, or to supplying global markets, each of which have very different ramifications: Global sourcing Global manufacturing Global distribution . dealing with foreign . facility location . local content regulations suppliers . coordinating networks . managing global . managing international of plants distribution logistics . coordinating networks . managing risk . managing risk of R&D facilities . operations in other countries Page intentionally left blank. Class: 2a Type: Lecture Supply Chain Management & Service The goal in this part is to introduce the two main sections of the course, international...
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...Paper How has the Internet helped to lessen or eliminate barriers to international e-commerce for small businesses? AMBA 600: MBA Fundamentals Executive Summary With the birth of the Internet and the trend of globalization, small businesses are now able to reach beyond their immediate neighborhoods for both a captive market base and increased access to global manufacturers. Gone are the days when customer interactions were limited to face to face and supply resources were limited to goods purchased within driving distance of your hub. The introduction of the Internet has made our world a much smaller place to conduct business. I started an online business that primarily uses suppliers based in China and India, while our client base mostly hails from the Western hemisphere. Without the internet, we would have grossly reduced access to affordable wholesale goods and would have been limited to a local customer base to survive. It has expanded our reach far greater than we could have ever imagined. It is amazing to have customers in a country that neither of our company’s founders have ever visited. Throughout this paper, I will examine how the Internet has helped small businesses compete on a global scale through its impact on customer interactions, communication and competitor research. Creating and sustaining a company is a very rewarding, but challenging experience. The statistics are daunting; U.S. Census data reports that almost 50% of all businesses fail within...
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...16/04/2012 What is e-commerce? The key components to establishing and providing a successful e-commerce solution within an e-business environment. CONTENTS CHAPTER | PAGE | Introduction & Aims/Objectives of assignment. | 3 | 1. What is e-commerce? | 5 | 2. E-environment | 6 | 3. Establishing an e-business. How to support an e-business? | 9 | 4. E-business systems: infrastructure of hardware and software | 14 | 5. E-Logistics: Supply Chain & Procurement | 17 | 6. E-Security: Protecting and e-business & its infrastructure | 19 | 7. E-Marketing: How to push your e-commerce business using marketing tools online. | 21 | 8. E-CRM: Managing customer relations online | 24 | 9. The future of e-business | 29 | Conclusion | 31 | Bibliography | 34 | Introduction: Through this assignment I will be discussing the use of e-commerce in modern retailing. This essay aims to explore: What e-commerce is, the infrastructure needed to establish an e-business and the wider impact of e-commerce on the traditional business and retail environment. These aims will outline the main effects of e-commerce on a business. These will be achieved through: * Outlining the origins of e-business * Assessing the external impact of e-commerce on the environment & traditional retailing. * Examining the implementation and sustainability of an e-commerce business: Systems, Structures & Costs. * The impact of e-commerce on...
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...E-business is fast becoming an important initiative for companies to consider, one that impacts every aspect of how a business is run. This report investigates the impact of e-business implementation on various aspects of the organization including; strategy, human resources, customer relationship management, the IT department, technology, the business environment, trust, service management and performance metrics. Implementing e-business applications will require process redesign, organizational restructuring and alignment, new job descriptions and reviewed and revised policies. Organizations will also have to examine tax, legal and security issues. E-business is changing all the rules and models. An organization’s ability to embrace new technology and business models is key to increasing the organization’s productivity. The Internet economy necessitates a fundamental transformation of traditional organizations. The true benefit of e-business is achieved through the digitization of the entire value chain. For a successful e-business implementation it is important that decision-makers understand the nature of these changes, their potential impact, and plan for them and manage the entire process in such a way as to ensure buy-in of all the relevant stakeholders. The decision to implement an e-business initiative should not be undertaken lightly and the benefits that can be gained from such a venture must be investigated thoroughly before deciding to go ahead. The internet has...
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...Management Information Systems MANAGING THE DIGITAL FIRM Chapter 1 Managing the Digital Firm Kenneth C. Laudon Jane P. Laudon 9th edition PEARSON Prentice Hall 2006 www.prenhall.com/laudon Chapter 1 Managing the Digital Firm Objectives: After reading this chapter, you will be able to: 1. Explain why information systems are so important today for business and management. 2. Evaluate the role of information systems in today’s competitive business environment. 3. Assess the impact of the Internet and Internet technology on business and government. 4. Define an information system from both a technical and business perspective and distinguish between computer literacy and information systems literacy. 5. Identify the major management challenges to building and using information systems. Discussion Questions: 1. Why is it important to understand the difference between computer literacy and information literacy? 2. Discuss the three elements of an information system (hardware, software and persware) that managers must consider. Which of the three do you consider the most important? 3. What are some of the new roles information systems are playing in organizations? 4. Discuss the changes in the business environment brought about by technology in the last five years. Use Table 1-1 and your own personal experiences to formulate your answer. Managing the Digital Firm Computers are changing every aspect...
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...Research Paper E-Business Security & Controls BUS365 Newegg.com Inc.’s products and markets and how intranet can help them compete in the global market “Newegg Inc. was founded in 2001 and is now the second-largest online-only retailer in the United States”. It has since become a leader in the e-retailing business with its shopping experience and customer service. The founders selected “Newegg” as the company name to signify new hope for e-commerce during a period when e-commerce businesses were struggling to survive. The company owns and operates Newegg.com (www.newegg.com). Newegg’s website reports that there are over 13 million registered users who have access to a large selection of products ranging from consumer electronics to household appliances. Newegg Inc. is headquartered in City of Industry, California. (Newegg.com, accessed 2010). The impact of intranet technology regarding corporate information and enhancement together with the competive edge it provides makes it an invaluable tool for modern businesses. Newegg Inc. is no exception, and has realized intranet benefits such as better communication, time saving element, increased productivity, and cost reduction. Communication is a vital piece for a succeful collaboration, team work, and proper functioning of a business. Tools such as discussion groups, intranet forums and bulletin boards that intranet provides are used to facilitate...
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...Business Studies E-Commerce For first teaching from September 2009 For first award in Summer 2011 GCSE E -Commerce At the end of this unit students should be able to: Explain what is meant by e-commerce and e-business; Analyse the advantages of e-commerce for customers and businesses; Analyse the disadvantages of e-commerce for customers and businesses; and Discuss how e-commerce supports international business. Setting the scene: Amazon.com was founded in Seattle, Washington by Jeff Bezos in 1994, and was officially launched in 1995. It started out as an online bookstore but quickly diversified by adding other items, such as DVDs, music CDs, software, video games, electronics, MP3s, clothing, furniture, toys and even food items. Amazon.com grew rapidly throughout the late 90’s, and managed to survive what became known as the dot com crash. Amazon.com has become one of the world’s largest on-line retailers with almost 25,000 employees and global sales in excess of $24 billion per year. The company continues to go from strength and is currently the UK favourite on-line retailer and third favourite retailer overall. The impact of ICT on business Developments in information and communications technology have fundamentally changed the way businesses sell and distribute their goods and services. New technology such as the internet and broadband has opened up a whole new world of opportunities for business. The amount of trade conducted electronically has grown dramatically...
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...Chapter 2 Global E-business and Collaboration Management Information Systems Chapter 2: Global E-business and Collaboration Learning Objectives • What are business processes? How are they related to information systems? • How do systems serve the different management groups in a business and how do systems that link the enterprise improve organizational performance? • Why are systems for collaboration and social business so important and what technologies do they use? • What is the role of the information systems function in a business? 2.2 Copyright © 2016 Pearson Education, Inc. Management Information Systems Chapter 2: Global E-business and Collaboration Business Processes and Information Systems • Business processes: – Flows of material, information, knowledge – Sets of activities, steps – May be tied to functional area or be crossfunctional • Businesses: Can be seen as collection of business processes • Business processes may be assets or liabilities 2.3 Copyright © 2016 Pearson Education, Inc. Management Information Systems Chapter 2: Global E-business and Collaboration Business Processes and Information Systems • Examples of functional business processes – Manufacturing and production • Assembling the product • checking the product for quality – Sales and marketing • Identifying customers • selling the product – Finance and accounting • Creating financial statements • paying creditors – Human...
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...Running head: E-Commerce Commerce over the Internet is Relatable Safe Insert Name Insert Grade Course Insert Tutor’s Name 23 November 2010 Outline Introduction This section defines the term internet commerce and gives a brief overview of its history. Requirements for E-commerce It gives some of the major requirements involved in starting up an E-business. This includes; 1. Online store- for processing or transactions, and making purchases 2. Website- for marketing products 3. Secure interface- for preventing unauthorized people from accessing critical information Benefits of E-commerce This section gives some of the benefits and opportunities accrued to a business involved in E-commerce. They are; 1. Large number of potential customers- A large number of people rely on the internet thus they are likely to access information pertaining a particular product 2. Timeliness- transactions are facilitated quickly and customers get their products on time 3. Reduced marketing cost- requires very minimal marketing costs as compared to direct marketing 4. Reduced communication cost- communication is done online which is a bit cheaper than use of mobile phones or mails Limitation and challenges This part of the research paper gives some of the disadvantages associated with E-commerce 1. Limitation on the type of product- not all products can be sold over the internet because...
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...3 CHAPTER CHAPTER OUTLINE ■ ■ ■ E-Business SE C T ION 3 .1 Bu si n e s s a n d th e I n t er net SECTI O N 3. 2 E- Busi ness D i s r u p t i v e Te c h n o l o g y Evolution of the Internet Accessing Internet Information Providing Internet Information ■ ■ ■ E-Business Basics E-Business Models Organizational Strategies for E-Business Measuring E-Business Success E-Business Benefits and Challenges N e w Tr e n d s i n E - B u s i n e s s : E-Government and M-Commerce ■ ■ ■ ■ opening case study Amazon.com—Not Your Average Bookstore Jeffrey Bezos, CEO and founder of Amazon.com, is running what some people refer to as the “world’s biggest bookstore.” The story of Bezos’s virtual bookstore teaches many lessons about online business. Out of nowhere, this digital bookstore turned an industry upside down. What happened here was more than just creating a Web site. Bezos conceived and implemented an intelligent, global digital business. Its business is its technology; its technology is its business. Shocking traditional value chains in the bookselling industry, Amazon opened thousands of virtual bookstores in its first few months of operation. Bezos graduated from Princeton and was the youngest vice president at Banker’s Trust in New York. He had to decide if he would stay and receive his 1994 Wall Street bonus or leave and start a business on the Internet. “I tried to imagine being 80 years old, looking back on my life. I knew that I would hardly regret...
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...3 CHAPTER CHAPTER OUTLINE ■ ■ ■ E-Business SE C T ION 3 .1 Bu si n e s s a n d th e I n t er net SECTI O N 3. 2 E- Busi ness D i s r u p t i v e Te c h n o l o g y Evolution of the Internet Accessing Internet Information Providing Internet Information ■ ■ ■ E-Business Basics E-Business Models Organizational Strategies for E-Business Measuring E-Business Success E-Business Benefits and Challenges N e w Tr e n d s i n E - B u s i n e s s : E-Government and M-Commerce ■ ■ ■ ■ opening case study Amazon.com—Not Your Average Bookstore Jeffrey Bezos, CEO and founder of Amazon.com, is running what some people refer to as the “world’s biggest bookstore.” The story of Bezos’s virtual bookstore teaches many lessons about online business. Out of nowhere, this digital bookstore turned an industry upside down. What happened here was more than just creating a Web site. Bezos conceived and implemented an intelligent, global digital business. Its business is its technology; its technology is its business. Shocking traditional value chains in the bookselling industry, Amazon opened thousands of virtual bookstores in its first few months of operation. Bezos graduated from Princeton and was the youngest vice president at Banker’s Trust in New York. He had to decide if he would stay and receive his 1994 Wall Street bonus or leave and start a business on the Internet. “I tried to imagine being 80 years old, looking back on my life. I knew that I would hardly regret...
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