... | |Knowing others and knowing oneself, in one hundred battles no danger. Not knowing the other and knowing oneself, one victory for | |one loss. Not knowing the other and not knowing oneself, in every battle certain defeat. | |- Sun Tzu, The Art of War | This article explores the emerging field of emotional intelligence (EI). It discusses what it is, why it matters in general terms, how individuals can improve their EI, and what impact it has on the effectiveness of US Air Force leaders. Specifically, EI is powerful because it overrides logic in the brain due to the way people are wired. Unlike natural intelligence, usually labeled IQ, EI can be developed. Studies have shown that highly productive team leaders have high EI. That is why Air Force leaders at all levels should know about this emerging field. As will become apparent,...
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...SUMMIT GROUP Words- 3098 University of Chittagong Assignment on Organizational Behaviour Topics:Emotional Intelligence (EI) Submitted to: Md. Sahidur Rahman Associate Professor Dept. of Management Studies University of Chittagong. Submitted by: |S/L |Name |ID | |01 |Md. Tanvir Rahman (L) |08302067 | |02 |Md. Sazidul Karim |08302073 | |03 |Md. Arfatul Islam |08302116 | |04 |S.M. Almas Hossain |08302118 | |05 |Md. Abul Basar |08302140 | |06 |Jolakha Afrin |08302012 | |07 |Bristy Rani Banik |08302023 | |08 |Lipi Barua ...
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...use of the term "emotional intelligence" is usually attributed to Wayne Payne's doctoralthesis, A Study of Emotion: Developing Emotional Intelligence from 1985. The first published use of 'EQ' (Emotional Quotient) seems to be by Keith Beasley in 1987 in an article in the British Mensa magazine. However, prior to this, the term "emotional intelligence" had appeared in Beldoch (1964),] Leuner (1966) Stanley Greenspan (1989) also put forward an EI model, followed by Peter Salovey and John Mayer (1989). The distinction between trait emotional intelligence and ability emotional intelligence was introduced in 2000. However, the term became widely-known with the publication of Goleman's Emotional Intelligence - Why it can matter more than IQ(1995). It is to this book's best-selling status that the term can attribute its popularity Goleman has followed up with several further popular publications of a similar theme that reinforce use of the term Goleman's publications are self helf books that are non-academic in nature. To date, tests measuring EI have not replaced IQ tests as a standard metric of intelligence. DEFINITION A Definition to the term emotional intelligence was officially coined in 1990by Salovey and Mayer Emotional Intelligence/Quotient is “the capacity forrecognizing our own feelings and those of others, formotivating ourselves, and for...
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...Commitment.……………………………….9 Affective Commitment.………………………………………….………………10 Continuance Commitment …………………………………….………………...10 Normative Commitment………………………..………………….…………….10 Chapter 2: Emotional Intelligence……..……………………………………………..….11 Daniel Goleman’s Five Components of EI……………….…………………………......12 Self-awareness…….…….……………………………………………………….13 Self-regulation……..………………………….………...…….……...………..…13 Motivation……………………………….………………….......………………..14 Empathy………………..….……………………………...………...……………14 Social Skill……………………………………………………………………….14 Peter Salovey & John Mayer’s Four Branch Model……………………………………..15 E.I., Transformational & Transactional Leadership……………………………………..16 Summary…………………………………………………………………………………17 References……………………………………….……………………………...…….….19Certification Statement……………………………..……………………...………….…23 Abstract This paper briefly explains how organizational behavior and employee commitment are directly related to an individual’s performance within an organizational setting. It will also summarize the three component model of organizational commitment developed by Meyer and Allen. Peter Salovey and John Mayer’s concept of emotional intelligence is presented in contrast to Daniel Goleman’s view of IE as a viable concept in an organizational setting. Furthermore, transformational and transactional leadership is briefly presented in an attempt to correlate to concept of emotional intelligence and why this writer believes it is relevant to the...
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...explain Emotional Intelligence (EI). There will be a description of EI, along with examples to support my analysis. The significance of Emotional Intelligence to the psychology field and to human behavior will be exposed. I will reveal my own personal EI test results, as well as my emotional experiences while taking the test and afterward. I will provide some psychological ideas and theories associated with EI. Finally, I will demonstrate tips for improving and enhancing an individual’s own Emotional Intelligence. Psychology: Emotional Intelligence: Mind over Matter Emotional Intelligence or (EI) is a psychological term that everyone should get acquainted with. It is a very significant entity to psychology and to the human behavior. EI is the capacity to understand and manage your own emotional experiences as well as being able to perceive, comprehend, and respond to the emotional responses of others. The EI test that was issued to me, for this particular assignment, was very accurate on the perception of my Emotional Intelligence. My EI scoring range was 55-80, a very impressive score! The results revealed that I was extremely high. This is very important because a person has to be self-aware to asses’ their self accurately. I was very cautious and honest while taking the test. In this experience, I learned that one of the most significant processes in “maintaining my sanity” is in exceptional condition! The eagerness to increase my knowledge of EI is extremely heightened;...
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...Motivating through Human Capital | October 21 2013 | [This paper gives an understanding of the relationship between human capital and the importance of job satisfaction and motivation when selecting employees.] | Written by: Hugo Todorovic-Gatsby | Motivating employees to complete a task is the easy part, but the real challenges that companies face in today’s demanding global markets are motivating those employees to work to the best of their abilities, and guiding their efforts to the vision and values of the organization. For a company to achieve its objectives in productivity, they must hire the employees that best “fit” into their organization’s beliefs and vision. Retaining human capital through job satisfaction and motivation are one of the most critical goals for any organization trying to expand its business model. This paper gives an understanding of the relationship between human capital, and the importance of job satisfaction and motivation when selecting employees. Human capital, job satisfaction and motivation are interrelated terms that are used every day of our lives however, not everyone knows exactly what it takes to effectively motivate employees. The ideology behind retaining human capital is simple: companies spend time and money developing employees that they feel display competencies that will greatly benefit the company in the future. Alongside the developmental stages, companies offer incentives, benefits, rewards and perks...
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...I think that Goleman's thesis- that EI is more important than IQ AND that it can be taught- has rippling effects into how we might think about teaching and assessing students. That being said, this is only a summary of his ideas: Goleman states that while IQ gets you in the door, it is emotional intelligence, EI, that is the greatest factor for leadership. IQ and technical skills "are the entry level requirements for positions.... [whereas] EI is the sine qua non of leadership. "(p.1) He breaks down EI into 5 categories: Self-Awareness, Self-Regulation, Motivation, Empathy and Social Skills. While EI is important for all levels, it becomes increasingly important at higher levels of management. Most importantly, Goleman believes that EI, through deliberate practice and feedback, can be learned. Being mindful, we can view "on-the-job interactions as opportunities to practice. (p.9)" 5 components: 1. SELF-AWARENESS. -You know your limits but challenge yourself -"The decisions of self-aware people mesh with their values; consequently, they often find work to be energizing." (p.10) -"frank in admitting to failure... [often possessing a] self-deprecating sense of humor." (p. 10) -because "they have a firm grasp of their capabilities... they know...when to ask for help. And the risks they take on the job are calculated." (p.11) 2. SELF-REGULATION -'People who are in control of their feelings and impulses- that is, people who are reasonable- are able to create an environment...
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...Emotional Intelligence (EI), often measured as an Emotional Intelligence Quotient (EQ), describes an ability, capacity, or skill to perceive, assess, and manage the emotions of one’s self, of others, and of groups. It is a relatively new area of psychological research and the definition of EI is constantly changing. The publication of Daniel Goleman’s best seller “Emotional Intelligence: Why It Can Matter More Than IQ” made the term EI widely popular. Islam also does not lay much emphasis on hereditary intelligence but stresses acquisition of emotional intelligence ,which can be acquired Islam is not just a worship program, but a comprehensive, intelligent and practical life system. Islam respects all the different components of the human being equally and regulates them to their full potential, rather than suppressing them (which hurts the individual), or setting them completely uncontrolled (which causes damage to the community and environment). Emotions are given their due place of importance in all Islamic teachings as fundamental elements of the human soul. Islam teaches moderation in everything, aiming to create equilibrium so that one is always at peace with one’s self, the universe, and Allah. It is advised to avoid extremes in negative or positive emotions, as any extremes are destructive if left uncontrolled. For example, extreme happiness leads to indulgence in excesses to give a false sense of ‘celebration’. While extreme sadness leads to being...
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...aimed at review the article and pick out something useful to raise staff awareness of cross-cultural issues. In this paper, I will summarize the key point of the article and evaluate some correlative information which can be applied to our company, then there will be a conclusion at the end of the report and two related references will also be given as well. Summary Reilly and Karounos (2009) exhibited Goleman’s research to identify the connection between emotional intelligence and leadership ability. Goleman (1998) claimed that the importance of emotional intelligence on the overall leaderships in organization is twice greater than the other two personal capabilities, technical skills and cognitive skill. The article showed the five components of emotional intelligence and their respective characteristics listed by Goleman (1998), which are exhibited on a successful leader. Those five components are self-awareness, self-regulation, motivation, empathy and social skill. After studying prior research, the article pointed out that a manager who possesses the components of EI tends to meet the requirement of a particular culture effectively, thus helping company make a profit. In addition, national cultures have an influence on organizational...
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...guide one's thinking and actions" (1990). They introduce a model that determines the four branches of emotional intelligence: the perception of emotion, the ability to reason using emotions, the ability to understand emotion and the ability to manage emotions. After becoming aware of Salovey and Mayer’s work, Daniel Goleman wrote his famous book, Emotional Intelligence, in which he defines it as: "managing feelings so that they are expressed appropriately and effectively, enabling people to work together smoothly toward their common goals." (1995). He states that emotional intelligence is made up of the following characteristics: Self-Awareness, Self -Regulation, Motivation, Empathy and Social Skill. Emotional Intelligence (EI) is now measured and is considered more important than IQ: "In regard to measuring emotional intelligence – I am a great believer that criterion-report (that is, ability testing) is the only adequate method to employ. Intelligence is an ability, and is directly measured only by having people answer questions and evaluating...
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...vary in complexity, the role of the project manager is critical to project success. The objective of this study was to demonstrate linkages between emotional intelligence and the challenges faced by virtual project managers. The study will also show that there exists a multi tier relationship between Emotional Intelligence (EI) and challenges/elements of VPM. 1. INTRODUCTION Emotional Intelligence has its roots in the concept of "social intelligence", as first identified by E.L. Thorndike as early as in the early 1920s. The term Emotional Intelligence first appeared in a series of academic articles authored by John D. Mayer and Peter Salovey [1]. Goleman defined Emotional intelligence as a person’s self-awareness, self-confidence, selfcontrol, commitment and integrity, and a person’s ability to communicate, influence, initiate change and accept change [2,3]. In Working With Emotional Intelligence, Goleman applies the emotional intelligence concept to the workplace setting; Goleman says that professionally successful people have high emotional intelligence in addition to the traditional cognitive intelligence or specialized content knowledge [4]. Goleman's thesis is that 75% to 90% of effective performance, particularly in the case of managers and...
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..."All learning has an emotional base" - Plato. It is important to control and express our emotions, however it is our ability to comprehend, interpret and respond to the emotions of other people. It is called Emotional Intelligence which brings us to the discussion of this issue in this report. The definition of emotional intelligence ( EI ) in the texbook is defined as a person's ability to perceive emotions in the self and others, understand the meaning of these emotions and regulate one's emotions accordingly in a cascading model. In other words, the capacity for recognizing our own feelings and the feelings of others, for motivating others, and for managing emotons well in ourselves and in our relationships. "People who understand their...
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...recent literature about Emotional Intelligence and the theories that connect certain emotional aspects, personality traits, behaviours and preferences with leadership styles and leadership effectiveness. Recent literature Emotional Intelligence (EI) is a term that was created by Salavoy and Mayer and was defined as: “a type of social intelligence that involves the ability to monitor one's own and others' emotions, to discriminate among them, and to use the information to guide one's thinking and actions” (1993, 433). This concept was further developed by Daniel Goleman (1998) who describes EI as a set of social and emotional competencies associated with performance, health and success. Goleman’s biggest contribution is a model known as “Competency based” which comprises affective abilities and cognitive skills that are distinct from abilities measured by traditional IQ tests. This EI competencies are: self-awareness, self-management, social awareness and social-relationship management. (Goleman 1998) Norwack (2012) refers to a newer-generation approach called “Trait based” model (TEI) which is a result of a mix of previous models: Personality based, Competency based and Mental ability. This model enumerates four aspects of EI: sociability, self-control, well-being and emotionality. Petrides- Perez Gonzalez-Furnham (citied by Smith et al. 2013) express their agreement with TEI model saying that self-perception of own emotions is essential to be able to develop and ...
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...Emotional Intelligence: Philosopher’s Stone for Success or Eclectic Traits? Abstract This papers looks into the history of intelligence and its value in psychology. It discusses in detail what is intelligence and historical perspective of it, later examines the various forms of intelligence and the contemporary view upon emotional intelligence. The paper goes in depth to study the science behind emotional intelligence and the various models and frameworks proposed by different researchers. Finally the paper aims at finding whether emotional intelligence is a real phenomenon that can be acquired or is it innate. The law of hard wiring and the branches of emotional intelligence were also the subject of discussion. Finally a conclusion was drawn on the subject of discussion whether Emotional Intelligence is the Philosophers stone or just another name for eclectic traits. Introduction Emotional Intelligence is a flourishing concept in psychology; psychologists have associated it with various branches of psychology including Cognitive Psychology, Positive Psychology and Social Psychology. Inquisitiveness and curiosity in Emotional Intelligence can be evaluated by the magnitude of delve it has enthused since surfacing in the psychological literature with John Mayer and Peter Salovey’s research in Journal of Personality Assessment about 20 years ago. Intelligence is a widespread word these days, there are abundant researches and scores of books written on the subject focusing...
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...Journal of Organizational Behavior J. Organiz. Behav. 26, 867–871 (2005) Published online in Wiley InterScience (www.interscience.wiley.com). DOI: 10.1002/job.334 The Incubator Transformational leadership and emotional intelligence: a potential pathway for an increased understanding of interpersonal influence F. WILLIAM BROWN* AND DAN MOSHAVI College of Business, Montana State University, Bozeman, Montana, U.S.A. Summary Non-cognitive emotional intelligence could potentially contribute to a more holistic understanding of interpersonal influence and leadership; however, significant issues of definition, psychometric independence, and measurement must be conclusively resolved. Possible relationships between emotional intelligence, transformational leadership, and individual/organizational outcomes are described and further investigation is encouraged. Copyright # 2005 John Wiley & Sons, Ltd. Introduction Of all the issues integral to organizational behavior, few, if any, concepts have been the object of as much conjecture, study, and consideration as have leadership and social influence. An understanding of the capacity to influence others has captured the attention of practitioners, academics, and social commentators throughout history. During the 20th century, progress toward a more complete understanding of influence and leadership was characterized by alternating cycles of excitement and despair. As the mid-20th century approached, the notion that innate qualities...
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