...Sustainability Review 2011 bp.com/sustainability Building a stronger, safer BP What’s inside 2011 was a year of recovery, consolidation and change for BP. Our employees worked hard to make BP a stronger, safer company. We recognize there is more to do, but we believe important progress was achieved during the year, and we are clear on our priorities and responsibilities as we move forward. In this Sustainability Review, we look at how we are working to enhance safety and risk management, earn back trust and grow value, following the Gulf of Mexico accident. Stakeholder voices External and internal stakeholders have been essential in shaping this report. Many of their insights and opinions are highlighted here and online. We also include observations and a summary statement from our external assurance provider, Ernst & Young. During our work we interviewed staff responsible for engaging with external stakeholders and reviewed evidence of how information from these dialogues is captured. We have also attended a selection of briefings to investors and two of the roundtable discussions held in 2011 to understand the perspectives of various thought leaders on how BP should evolve its reporting and communications. We noted that stakeholders welcome this dialogue but there remains a desire for more comprehensive reporting on how BP is changing. Ernst & Young Observation Find out more online This Sustainability Review is a summary...
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...British Petroleum (BP) Case Study Executive Summary This case study report examined a public relation management problem that British Petroleum (BP) faced since the oil spill accident happened in April, 2010. In addition, this thesis recommended possible solutions and implementation plans for BP to deal with the public crisis. On April 20, the explosion on the Deepwater Horizon drilling rig in the Gulf of Mexico led to the largest accidental release of oil into marine waters in history. As a result, a huge loss of money and life was caused and affected serious environmental damage to wild animals and water pollution. BP was accused of their irresponsibility that it took 87 days before the well was closed and sealed. BP’s shares plummeted to the lowest point since 1996. The communities around the Gulf of Mexico blamed BP for their carelessness and appealed for more actions to recover their low income life. BP has already established $20 billion fund to respond the situation in the Gulf of Mexico. However, according to recent research, the amount of the money is not enough to straighten out the crisis. In order to examine the case, we performed PEST and SWOT analysis methods. We focused on evaluating economic and socio-cultural factors that were the major elements had affects on BP’s public image. At the same time, we analyzed and key strengths and opportunities that essential for BP to revitalize its brand image. Our analysis revealed two crucial factors. First, BP’s own...
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...nson Paper 2 1. Double-crested Cormorant The double-crested cormorant (Phalacrocorax auritus) is a long-lived, colonial nesting water bird native to North America. One of 38 species of cormorants worldwide, and one of six species in North America, it is usually found in flocks, and is sometimes confused with geese or loons when on the water. Double-crested cormorants can be found in many locations throughout North America, including along the coast and inland on lakes, rivers, and other water bodies. The largest concentrations of double-crested cormorants are found on the Great Lakes and the lakes of the Canadian prairie provinces. Their population is the most abundant of six species of cormorants occurring in North America. The Service...
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...the Gulf of Mexico spill, and investigate how the organization response to the society. In this report, it will use Legitimacy theory to explain BP’s response to this event. Legitimacy theory can be treated as a explanation for voluntary corporate disclosures in annual report. As (Dowling&Pfeffer, 1975) says a corporation must act in congruence with norms and society value. First of all, Legitimacy theory is based on the concept of substantive rationality and replies upon the notion of a social contract. This theory asserts that organizations seek to ensure that they operate within the bounds and norms of their respective societies (Ramon Mullerat, 2010) .It aims to conform to norms and value of society. As a company, it always use annual report to legitimize the ongoing operation, however, in common situations, it often discloses good news, but its actual behaviors decline which is called legitimacy gap. 2. The case 2.1 Context In April 20, 2010, a semi-submersible drilling platform belongs to BP occurred explosion in American Mexico gulf. It caused 11people die and 17 people injured after 36 hours (CBC News, 2010). BP Company announced that it wills to response for this event. The Gulf of Mexico spill has become the worst environmental crisis in America. Except the direct cost, it will also attack people’s life, such as air and water safe. At the same time, it is a huge disaster for seaside animals. (Xinhua News Agency) reports that the United States Coast guard...
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...Gulf of Mexico Progress of We have made significant progress cleaning the Gulf Restoration shoreline and supporting economic and environmental restoration efforts in the Gulf. We have spent Efforts approximately $26 billion in claims payments and response, clean-up, and restoration costs. No company has done more to respond to an industrial accident. And, based on information from third-party sources, the Gulf is undergoing a robust recovery. Tourism records set in 2011 were broken again in 2012 as visitors from across the country and around the world flocked to the Gulf region; commercial and recreational fishing landings continue to out-pace pre-spill levels; and the environment is returning to its baseline condition. Economic Restoration Efforts BP is supporting economic recovery efforts along the Gulf Coast by paying legitimate claims and supporting two of the region’s most vital industries – tourism and seafood. We have also reached settlement agreements with the Plaintiffs’ Steering Committee to resolve the substantial majority of legitimate private economic loss, property damage and medical claims. Compensating the People and Communities Affected As of Dec. 31, 2013, BP had paid approximately $12.8 billion in claims, advances, settlements and other payments. This includes approximately $11 billion for individual and business claims; $1.5 billion for government claims, advances and settlements; and $329 million for other payments such as tourism promotion, seafood...
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...Analysis of BP’s Response to the spill in the Gulf BP’s Response to the Deepwater Horizon Spill On April 20, 2010 an unprecedented oil spill occurred in the Gulf of Mexico. BP suffered not only personnel and equipment loss, but public relations loss as well. Many Americans felt outraged at BP for the effects of the spill on the Gulf Coast communities. Although the media immediately discussed the environmental implications of the disaster, many people felt that the impacts on the Gulf Coast communities, such as the negative effects on the seafood and tourism industries, received inadequate attention. An article that came out less than two months after the spill in The Working Waterfront mirrored the feelings of many Americans, “Each day we are confronted with media coverage of oiled birds, coastal wetlands, beaches and aggrieved local politicians, but little about the personal and community impacts ” (Herz, 2010). BP lost its good reputation and needed to create an initiative to show its commitment to the communities in which it resides. In an attempt to rebuild its reputation, BP’s “Gulf of Mexico Restoration” website uses these three strategies: it uses testimonies of Gulf Coast locals to highlight BP’s understanding of Gulf communities; it uses images of its sponsored events to highlight BP’s involvement and immersion in those communities, and it uses repetition of the word “engage” to emphasize its commitment to the Gulf and the people in it. BP uses testimonies of southern-accented...
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...Ethics in the Workplace Case Study: BP Oil Spill On April 20, 2010 off the Gulf of Mexico, there was a blowout of the Macondo well which is owned by British Petroleum also known as BP. When the blowout took place it got immediate media attention because aspects of the event were known over the world. Within events transpiring it was discovered how limited the resources and reaction to the disaster was going to be. This paper will detail aspects of the event from symptoms of the problem, the root cause, important unresolved issues, roles of the organization’s key players and stakeholders, and explain the focus of specific ethical systems. Also discussed in this paper are relevant strategies and alternatives, the effect of globalization on the choice of preferred alternatives, the most valid alternative and resolution recommendations, and an example of a successful implementation of the solution. Symptoms of the Problem Natural disasters or any disaster of any kind is hard to manage just for the purpose that these is no real planning for the situation and there is no real way to say who is in charge when a disaster happens. Concerning the oil spill with British Petroleum (BP) symptoms for the situation was that there was a delayed response, the impact on the environment and the citizens, federal regulations were lax, and the recovery efforts were not adequate. According to Griggs (2011), OPA 90 is a federal statute that holds all the responsible parties in containment, clean-up...
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...Pro Side Debate Summary Marlon D. Ector BCOM/275 2/23/2015 Michael Frank Introduction The Keystone XL Pipeline is a massive 875 mile pipe that goes across the United States from the lands of Alberta, Canada to the lands of Nebraska to connect to and exsisting pipeline and go on to the Texas Gulf Coast. It further is a costly project where numbers have totaled the values of trillions of dollars and years of work to complete this project. Pro’s When looking at this project of building a pipeline we have to look at all the things this project would do for the economy within the United States. A con to this project allows us to produce more energy and gives us the opportunity to compete in the world by moving oil at its lowest cost. Now, with all that we have been going through in these last few years of high gas prices, that bring good news to have a hope of lower prices. Then when looking at the massive size of this project through the length of time it will take to build through 1 country, and 3 states, allows you to see the vast ability to create jobs. According to the International Brotherhood of Teamsters in a 2014 article they were in agreement because it would produce 2,500 jobs for workers closer to the project and support 42,100 jobs. This would really aid the gross domestic product in a large way and help the United States in becoming major player within the market. The pipeline is one that will allow us as a Nation to...
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...How Does the BP Oil Spill Impact Wildlife and Habitat? Scientists are still assessing the effects of the estimated 170 million gallons of oil that flooded into the Gulf after the explosion of BP's Deepwater Horizon oil rig. More than 8,000 birds, sea turtles, and marine mammals were found injured or dead in the six months after the spill. Learn How Oil Impacts: * Birds * Mammals * Sea turtles and other reptiles * Fish and aquatic invertebrates * Wildlife Refuges The long-term damage caused by the oil and the nearly 2 million gallons of chemical dispersants used on the spill may not be known for years. Immediate Impacts In the months following the Gulf oil disaster, wildlife managers, rescue crews, scientists and researchers saw many immediate impacts of the oil impacting wildlife. * Oil coated birds' feathers, causing birds to lose their buoyancy and the ability to regulate body temperature. * Mammals could have ingested oil, which causes ulcers and internal bleeding. * Sea turtles were covered in oil * Dead and dying deep sea corals were discovered seven miles from the Deepwater Horizon well. Long Term Impacts Though oil is no longer readily visible on the surface, it isn’t gone. Scientists have found significant amounts on the Gulf floor, and the oil that has already washed into wetlands and beaches will likely persist for years. We likely will not see the full extent of impacts for many years, which makes creating and implementing...
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...the internal operations of the organization, or influence business decisions that effects the organization and its stakeholders. BP has experience more than one issue that could influence the interactions outside of the United States. In 2005 the Texas City Refinery explosion killed fifteen workers in which lead to the organization being fine by the OSHA, and the oil spill on Prudhoe Bay which happened in the Alaska North Slope back in 2006. However, one of the major environmental disasters that will go down in U.S. history is the Gulf Oil Spill of April, 2010. The Gulf of Mexico was paralyzed by an explosion to the oil rig off the coast of Louisiana in which injured seventeen people and killing eleven; in addition to, spewing at least 3 million barrels of oil into the Gulf of Mexico. The BP oil spill not only paralyzed the organization within the states, but the oil spill affected everyone globally. For instance, after the oil spill in the Gulf of Mexico this...
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...Gulf Coast Hospital Gulf Coast Hospital (GCH) is a 350-bed facility that is located in the heart of New Orleans, Louisiana. Louisiana is located on the gulf coast of the United States. The gulf coast is subject to severe storms including hurricanes. On August 29, 2005, Louisiana was struck by Hurricane Katrina. The flooding from Katrina destroyed most of the patient files stored in the basement of the facility. Measures were put into place prior to the catastrophic event that allowed patients to obtain their medical records to be treated at another facility and to help with the identification process of those who lost their lives. These measures will be discussed in detail in this paper. Management Plan Plans should be in place to make sure that patient records are secure in case of catastrophic events. A way to address this is to institute using an electronic medical record (EMR) and scan all paper-based medical records into an online system that will be maintained at an offsite area ("Paper-plagued to paperless", 2003). Paper charts, after the conversion to an online system should be stored until the time in which disposal can take place either by shredding or burning to make them “rendered essentially unreadable, indecipherable, and otherwise” reconstructed (U. S. Department of Health and Human Services [U. S. DHHS], n.d., p. 1). GCH, in response to the possibility of this type of catastrophic event, began moving to EMR in 2000. Staff training began immediately...
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...QI Plan Part I- Consumerism HCS/588 October 17, 2011 QI Plan Part I- Consumerism Healthcare organizations have a responsibility to its consumers and various stakeholders to ensure only the highest quality care is delivered. Quality measures such as performance measurement and quality improvement processes play a critical role in helping organizations achieve quality outcomes. This paper will contrast performance measurement and quality improvement processes. In addition, this paper will discuss a healthcare organization, Gulf Coast Medical Center, its mission and QI goals, and the role of the consumer and stakeholders in the QI process. Performance Measurement vs. Quality Improvement Processes Performance measures are an important element of the overall quality management of an organization. “Performance measures quantitatively tell us something important about our products, services, and the processes that produce them” (Oak Ridge Institute for Science and Education, n.d.). In the healthcare industry, performance measures are a tool used to help understand, manage, and improve what healthcare organizations do. Performance measures are composed of units of measure; a number to tell how much, a unit to give the number a meaning of what, each tying in to the overall target number. In contrast, quality improvement (QI) focuses on bridging the gap between current levels of quality and expected levels of quality. “QI uses...
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...customers, clients, or patients. Many organizations currently encourage electronic record storage because “Recent events have put a spotlight on the problems and heartache caused by not protecting your vital records from damage and loss” (Cadence Group, 2005, p. 1). Organizations face challenges when converting records to electronic format, however; credible information technology specialists oversee the process to ensure accuracy, integrity, and the ability to access, update, and retrieve records efficiently. During Hurricane Katrina Golf Coast Hospital in New Orleans, Louisiana, lost most of the patient records stored in the basement because of water damage on August 29, 2005. The 350-bed facility managed to implement measures allowing patients to obtain medical records to seek treatment at other medical facilities and to aid in the loss of life identifying process of patients who had medical records on file with the hospital. Golf Coast Hospital lacked the proper resources to fully ensure EMR record safety before the hurricane. However, Hurricane Katrina sparked a revelation throughout the country to implement an Electronic Health Record system (EHR). Mike Leavitt, an employee of Health and Human Services “Stressed the value...
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...RAISING CANES CHICKEN FINGERS FRANCHISE IN THE MISSISSIPPI GULF COAST BILOXI AREA Objective This Raising Canes Chicken Fingers franchise would strive to fit the hungry needs of the nearby patrons at the targeted area of Biloxi near Biloxi Regional Hospital and Casinos. While doing this Raising Canes would be expected to give superior service to customers, fair prices, and to be involved in the community in a positive way. Providing a fun, exciting, challenging world career with tremendous growth potential to all employees. Company History The chicken fingers have been served in the deep south states of Georgia, Alabama, Mississippi, and Louisiana for many years, but not as the only item on the menu. The founder of the Raising Canes Chicken Fingers, Todd Graves, was a business student at Louisiana State University. During Graves’ college days, he learned how to cook chicken fingers and developed a wonderful sauce to complement the taste (Cater III, J., & Chadwick, Ken). In college course he was told by one of his professors, after submitting his business idea for what would be later be named Raising Canes, he was told that the business proposal would not work and gave him a very low C grade for the class (http://www.rasingcanes.com). Graves went to financial institutions and other private investors with his business plan. Like his professor, they also told him the plan would not work saying “a restaurant serving only chicken finger meals will never make it”...
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...after his grandfather, Sheikh Zayed bin Khalifa Al Nahyan ("Zayed the Great"), who ruled the emirate from 1855 to 1909.[4] At the time of Zayed's birth, the sheikhdom of Abu Dhabi was one of seven Trucial States along the coast of the lower coast of the Persian Gulf.[5] He was raised and lived for the first fifteen years of his life in Al Ain.[6] As Zayed was growing up, there were no modern schools anywhere along the coast. He received only a basic instruction in the principles of Islam, and lived in the desert with Bedouin tribesmen, familiarising himself with the life of the people, their traditional skills and their ability to survive under the harsh climatic conditions.[7] His eldest brother, Sheikh Shakhbut bin Sultan Al Nahyan, became ruler of Abu Dhabi in 1928 after their uncle, Saqr bin Zayed Al Nahyan, was also assassinated. Their mother was Sheikha Salma bint Butti.[8][9] She extracted a promise from her sons not to use violence against each other, a promise which they kept.[10] Career and reign[edit] Zayed was appointed the governor of the Eastern Region of Abu Dhabi in 1946[4] and was based in the Muwaiji fort in Al Ain. At this time, the area was poor and prone to outbreaks of disease. When survey parties from Petroleum Development (Trucial Coast) began exploring for oil in the area, Zayed assisted them.[11] In 1952, a small Saudi Arabian force led by Turki bin Abdullah al-Otaishan occupied the village of Hamasa in the Buraimi Oasis (the so-called Buraimi dispute)...
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