...went on his duties and did not supervise their progress. Although vetted by hand by Wayne Simmons, the first-line supervisor, they could still be of low quality and pose safety threats to the customers. In addition, the machinery used was not initially designed to handle the process involving lower viscosity of Greasex, lacked preventive maintenance schedule. The appropriate equipment, which is the special filling head for the process, had been poorly and haphazardly adjusted. Materials used in production such as plastic nozzle can heads were designed on a rush order by a vendor and, therefore, had slight burrs on the inside rims causing fitting problems. They had to be forced on by increased pressure application at the filling head. Hamler; the quality control manager, on the other hand, does not check with maintenance to ensure adjustment of filling machine. With regards to the production plan, although the rejected Greasex cans were vetted thus delivered in time, Simmons was avoiding delays on the shipment schedule. He was supposed to send them to...
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...Jordan Hamler Reception Theory Reality based television shows have become increasingly popular. These shows take ordinary people and catapult them to celebrity status. Jersey Shore is a reality based television show that is currently in its fifth season. This show has expanded into a clothing line and its cast has become so infamous that even if you do not watch the show you still know their names. Additionally, it has created a speech code for its dedicated viewers, such as the acronym GTL (gym, tan, laundry). Because this show has been and continues to be a success it brings some questions to mind. Why did people decide to watch the show? Why did they keep watching? What do they find so entertaining? And why has it become so popular? Through the concepts of Reception Theory it is shown that the show’s popularity is due to how the audience interprets the show’s media texts as entertainment. Real states that reception theory helps us “explore media culture by analyzing the complex, varied and intriguing ways that readers decode and interpret the texts of media” (pg. 94). What this means to me is that people can watch the same show for different reasons. One person can find it humorous while another can find the content relatable to their own life. In my opinion, reality based television shows have become popular because their text’s “meaning is not fixed but is multilayered (polysemic) and multireferential” (Real pg. 95). To better understand my method of research, I...
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...newly hired director, quality assurance. Kolb was warned by the general manager, Morganthal, about the “lack of a quality attitude” in the plant, and told Kolb that he “should try and do something about this.” Hank Kolb left a very good job to accept this position because he wanted a challenge and thought this company was serious about the importance of quality (Leonard, 1993). Before examining the quality (or lack thereof) within the different layers of the manufacturing plant procedures I feel it would be beneficial to layout each employee and their main roles / steps in the communication and production process. The following is the list of employees discussed within the case study: • Hank Kolb: Director, Quality Assurance • Mark Hamler: Kolb’s immediate subordinate as the quality control manager (Hamler’s evaluation form stated “superb technical knowledge; managerial skills lacking.”) • Mac Evans: Inspector of the line for Greasex • Wayne Simmons: First-line supervisor • Morganthal: General Manager (Morganthal warned Kolb, “lack of a quality attitude” and told him “should try and do something about this.” He also expressed his concern for the plant, “We have to improve our quality, it’s costing us a lot of money, I’m sure of it, but I can’t prove it! Hank, you have my full support in this matter; you’re in charge of these quality problems. This downward quality-productivity-turnover spiral has to end!” (Leonard, 1993) The next step in evaluating the company is...
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