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Communication and crisis The reason am I am here is because I am a director of the Saint Peter Provident emergency room management offices. I just received that the public water supplies of several towns around the Olympia area have become with a life-threating biological agent. This type of crisis of contaminated water supply is an extremely delicate situation. With this weight of people are living in immense danger. So far there has been several people have been to the emergency room because of the water supply has been contamination. Right now do not have any solid information on how our water supply has been polluted. The symptoms people must look out for are nose bleeds, diarrhea, vomiting and, headaches blurred vision, and abdomen pain. Contingency plan and must be addressed with this organization, and with the public with creating any panic. We will do all the best we can do with the power to get the water supply back under control. At this time I will be auguring a brief pre conference to ensure the community we doing all we can get this crisis is taken care of. I must keep the public at ease so they won’t freak out. I will be asking the Governor and Directory of the water supply manager to attend the press conference. As the job of the emergency Management Office to put a group that will be communication inside and outside of the organization during this crisis. The potential advantage and challenge associate with the communication with the organization and with the public and the private sector during this situation. We will be taking an advantage of the proper use of appropriate technology for example, are social media, affection communication during this crisis. My first agenda is to acquit the use of the fox group. This is a particular origination that does offered training to come in and help us to deal with the crisis communication train and the media crisis training. The fox group will be teaching us how to respond to the radio criticism and television. We will become more familiar with what to say and not what to say. There will be some question that we may not be prepared to answers. We will also learn how to avoid these types of situation so we will not be making it worse. There will always be circumstance which he media will try too and suppress us. We will be required to learn how to get away from some of the media in an effective way without making it seem as if we are avoiding any of their question. One of the most important thing we must do is gain the public trust (1982). When, we are in a crisis situation we are must be aware that every circumstance is fragile. We also have to able to convey knowledge about the crisis and able to communicate through any crisis. The fox group will be help us in the area to type in the memo. Here are some example, train use to make sure we are self-assured and take in all of the changes of the situation. It is so important that we speak with the language barrier that everyone will be able to comprehend. We need to make sure that can support and helpful some member of the team will be able to take more responsibility until everything is under control (1982). A challenge that may occur is making sure that the reports about the water are kept a level that has an assurance and that matter is going to be handled. As the director of the Emergency Management Office. One of the last thing I would not bring a cause of a panic. I am willing to give the right information that can satisfies to the public and media. My team will be doing research in to finding out wan why, and finding out why the water is contaminated. There will be a press conference will allow the tem to mainstreams and have the media and the public to be aware, this way people are not getting infected for the contaminate water. Puling a gold on an outbreak is must, Dong a research always give the opportunity to find any information and knowledge about what is cause in the contamination water. There will be a team that will in this area for precedency so this problem can be solid in a timely manner. The more people we have in the team of the knowledge, the more we know what is going on. We will be more commutate with public and the media regarding out findings. One of the advantages is of this way of communication is we letting the public and media know w not pushing this water contamination under the bridge. When we having media it a friend so therefore in a crisis situation such as the contaminated water supply. Media will only show thing that will be make more fearful of the water contamination and not the step we are taking to fix the situation. Mass communication is the dissipation of messages from one person to another, and to a large number of people. When having media can give away knowledge. The technology can help with situation because so we can transfer the information, and us can also get product carried over to you location to help those people in need. There are difference kind of media which are Facebook, twitter, Instagram, and other social networks to help the community. This can also show what kind of damage that have been done, and whoever can help can help. Having technology can play a big role today society because it can be used for good like I said in my last sentence, this is how we can transfer all of the information. The media can also share all of the different information of the water condemnations. There will be a different way to handle the next crisis such as the water supply contamination. There were new machine that was brought to check the water supply on a much basis. We will put in place for more mandatory training courses for the employees that who work in water waste management. The materials must be kept up to day and have an inspected n a regular basis. There will be a website that people can look at to see the updated information about the water supply. This can help us to make sure this done not ever happened again There are sometimes the media opportunities in this crisis has help but hurt us, There were time as a team that they were not prepare to answer some of the question put before us. The media also did showed a side of us to let the community that we do care about them and the safety of our people. We did not allow the saturation to pull us down, This did not only the community but also the emergency office’s Because of this we did give all information correct information, therefore we didn’t allow people to not trust our government. At, the end of this crisis we can come together as community. We at the Emergency Management office can put in place a plat the can felt that it was best to make sure the crisis can move along as fast as possible. We have brought in the outside group that was willing to train our staffs in handing the medial in effective way and to make sure we commutation correctly in a crisis situation such as the water supply container. We did give the symptom that people can people can look for. We did use media and technology to our advantage. In any situation like this it is to give all of the information correct, so we can make that the communities do not go in to any panic. References Communicating in the Workplace Thomas Cheesebro, Waukesha County Technical College Linda O'Connor Francisco Rios Stephenson, D. R. (1982). How to Turn Pitfalls into Opportunities in Crisis Situations. Public Relations Quarterly, 27(3), 11

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