The effectiveness between Hefty Hardware and the IT is not good at this point. They are falling apart because there is no communication between the two. The people that run the Hefty Hardware agree that the IT were doing a good job keeping all the viruses out of their system and keeping the database up to date but they needed to do more they felt. They realized that there IT was keeping them ahead of their competition. Viruses have made their competition lose important information that has made them lose customers. Most of the time credit cards are stored in the stores database and if some one got into the store database and stole people credit cards the company would be at fault. The IT have an idea on what the company is doing but they do not know what occurs on a everyday transaction at one their buildings.

The short coming of both the IT and the Business: 1) If the business is going to move faster and be more flexible they need to have help from the IT to produce this goal. 2) The CIO has to leave his office and visit some of the store fronts so that he can work out a way the IT team can help the company become more product if. 3) It has to speak in a way that the every day employee that works at the store front can under stand.

Hefty Hardware IT and there businesses can work so much better with each other. Hefty has to find away to break their business down and see how the whole company could work together. There are many steps to take to unite a whole company together. First step you need to get is every one on the same page. The IT team and the business teams all