...engagement and cultural issues have become the first challenge facing HR professionals around the world, according to the 2015 Global Human Capital Trends report, released by Deloitte. The report concludes, “Today’s HR challenges require a new playbook—one that helps make HR more agile, forward thinking and bolder in its solutions.” The report says today’s organizations are facing a new world of work that will require a reshaping of strategies for leadership and talent management. Because culture is the driving force in most organizations, engagement and retention strategies need to be responsive to these changes. However, more than half of survey respondents said their organizations have poor programs or no programs at all in place to gauge or bolster engagement levels. Other issues uncovered by the report include a global lack of leadership succession programs, with only 10 percent of respondents saying they have an “excellent” program in place, and the need for a complete makeover of most HR departments. Only 5 percent believe their organization's performance is excellent, with 22 percent saying their department is adapting to their workplace’s changing needs . What is happening in HR in 2011? Are we going to see a shift in the way that HR managers are recruiting employees to their organizations, or are we still going to be treading water in a stormy economic climate? One of the most important trends in HR development has been the increased amount of people competing for available...
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...to the combination of these two fields into human resource information systems (HRIS). The history of the field of HRM and the impact of computer technology on HRM will be covered, as well as the advent of using a human resource information system and the subsequent effects on both HR and IT professionals. The different types of HR activities will be discussed as well as the different types of information systems used in HRIS. A central focus of this chapter is the use in managerial decision making of results and reports from an HRIS. The development of the HRIS field has been seen to have a significant impact on the emergence of strategic human resource management (Strategic HRM), as is discussed in this chapter. This first chapter will lay the groundwork for the remainder of this book, and, consequently, it is important to understand thoroughly the concepts and ideas it presents. This chapter contains definitions for a number of terms in common use in the HRM, IT, and HRIS fields. (Note that a glossary defining these terms is also provided at the back of this book.) The central themes 2 Chapter 1 Evolution of Human Resource Management and HRIS 3 of this book in terms of the development, implementation, and use of an HRIS will also be discussed. A model of organizational functioning that shows the relationship of human resources management to the strategic planning of an organization with an emphasis on the use of an HRIS will be covered too. An overview of the entire...
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...THE DEVELOPMENT OF HUMAN RESOURCE MANAGEMENT FROM A HISTORICAL PERSPECTIVE AND ITS IMPLICATIONS FOR THE HUMAN RESOURCE MANAGER CHUKWUNONSO Franklyn, franconicostelo@yahoo.com +234 8038765452, 8052829700 Department of Information Technology, Federal University of Technology, Yola ABSTRACT This paper introduces the development of Human Resource Management (HRM) from a historical perspective and explains the debate between HRM and personnel management. Thus, the paper identifies the historical developments and their impacts on HRM, outlines the development and functions of HRM, explains the differences between HRM and Personnel Management, evaluates ‘hard’ and ‘soft’ approaches to HRM, illustrates how diversity is an issue in Human Relations (HR) practice and finally considers HRM as an international issue. It concludes with a discussion about ‘hard’ and ‘soft’ models of HRM and its implications for the human resource manager. INTRODUCTION The term "human resource management" has been commonly used for about the last ten to fifteen years. Prior to that, the field was generally known as "personnel administration." The name change is not merely cosmetics. Personnel administration, which emerged as a clearly defined field by the 1920s (at least in the US), was largely concerned the technical aspects of hiring, evaluating, training, and compensating employees and was very much of "staff" function in most organizations. The field did not normally focus on the relationship...
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...people during the various phases of the employment cycle, including pre-hire, staffing, and post-hire. Human resource has a historical background since ancient times. Traditional HR it separate functions such as staffing, training and development, compensation, safety and health, and labor relations were created and placed under the direction of human resource manager or executive. Large firms might have had a manager and staff for each HR function that reported to the HR executive. The HR president worked closely with top management in formulating corporate policy. Today, HR tasks are often performed differently than they were even decade ago. “As more and more companies use alternative means to accomplish HR tasks, the role of traditional HR manager has changed. HR is now involved more in strategic HR, focusing more on the bottom line of organization and leaving the more administrative tasks to technology or others”, Mondy, R., & Mondy, J. (2012). Human Resource Management, page 39. It has reached its peak in approach and structured practices. There has been a vast change in the implementation compared to system followed at earlier days. Although field of HRM is a comparatively recent development, its roots can be traced back to different phases. Trace the phases of evolution of human resource management. The historical development of human relations knowledge applied to job setting warrants some attention in any book about human relations. Any history...
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...been an industry-leader since 1992 in the design and manufacturing of plastic injection molding. Riordan is renowned for its excellence in the research and development of innovative plastic designs and products (i.e. plastic bottles, fans, heart valves, medical stents and custom plastic parts). With its state-of-the art design capabilities, Riordan distinguishes itself by striving to achieve and set the standard by which other plastics manufacturing companies are modeled (Apollo Group, Inc., 2004). Capitalizing upon its reputation as a world-class solution provider, Riordan applies Six Sigma principles and ISO 9000 standards to ensure they are supplying their customers with the highest quality solutions possible. Riordan’s goal is to maintain long-term relationships with its customers and make this relationship non-challenging and profitable for all concerned. In addition to Riordan’s customer focus approach to conducting business, Riordan also works hard to provide an innovative and team-oriented work place in which its employees can thrive (Apollo Group, Inc., 2006). Riordan Manufacturing, founded by Dr. Michael Riordan, employs a diverse workforce of 550 employees throughout four worldwide locations which include, Riordan’s Corporate Headquarters located in San Jose, CA whose primary focus is research and development of next generation heart valves, medical stents and complementary medical devices; a plastics manufacturing plant in Albany, GA whose specialty is standard...
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...selecting those who are deemed to be the most qualified. In the post-hire phase, the organization develops HRM practices for effectively managing people once they have "come through the door." These practices are designed to maximize the performance and satisfaction levels of employees by providing them with the necessary knowledge and skills to perform their jobs and by creating conditions that will energize, direct, and facilitate employees' efforts toward meeting the organization's objectives. HRM DEVELOPMENT AND IMPLEMENTATION RESPONSIBILITIES While most firms have a human resources or personnel department that develops and implements HRM practices, responsibility lies with both HR professionals and line managers. The interplay between managers and HR professionals leads to effective HRM practices. For example, consider performance appraisals. The success of a firm's performance appraisal system depends on the ability of both parties to do their jobs correctly. HR professionals develop the system,...
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... | 1.0 SYNOPSIS This course is an advanced level course focusing on financial accounting theory; and as such, it differs from other accounting courses learnt previously. It is designed to further enhance students’ understanding of the concepts and issues in accounting theory and practices. This course involves the study of the practical and theoretical issues involved in the development, implementation and changes in accounting theories and regulatory framework. As this course will be seminal-like, this course will provide students with some generic skills required in the accounting profession such as team working, interaction, leadership, follower-ship, critical and creative thinking skills, decision making skills, analytical skills, communication skills as well as professional demeanor. 2.0 OBJECTIVES Upon completion of this course, students are expected: 2.1 to understand the principles, concepts and issues in accounting theory, financial accounting theory and reporting practices, 2.2 to critically evaluate the development in theoretical and regulatory framework of accounting reporting practices, 2.3 to appreciate the importance of research in understanding accounting practices in relation to accounting theory, and 2.4 to be aware...
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...article examines the strategic role of HR and its main practices, describes the outcomes of the respective category of HR practices, explains the critical reasons for measuring HR’s efforts, and proposes a framework for assessing HR. Ultimately, organizations would be able to utilize the information to determine how particular HR practices correlate with better business results; determine potential areas for investments, expansions, and reductions; justify budget allocations; and be more accountable for each dollar spent within the organization. The framework proposed does not merely explain the cost for each of the major HR activity, but demonstrates the value of the activity and hence, the opportunity to determine if it is a worthwhile investment and strategy for creating a competitive advantage. What value does the human resources (HR) function contribute to the bottom line of the organization? Over the years, there has been tremendous emphasis placed on HR practitioners becoming strategic business partners and being a value-added source within organizations. Traditionally, HR professionals could talk generally and conceptually about employee morale, turnover, and employee commitment being outcomes of HR efforts. Furthermore, the HR function is often viewed as an expense-generator and an administrative function and not as a value-added partner. Ulrich (1997b) reiterated that to fulfill the business partner role of HR, concepts need to be replaced with evidence...
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...ASSIGNEMENT TASK/ DESCRIPTION Scenario: Suppose you are the HR consultant for this company. Company is considering the idea of establishing an HR Department to manage its employees efficiently and effectively while at the same attain maximum employee satisfaction and loyalty. You are asked to collect material on Task 1 Explain in your own words the historical development of personnel and human resource management; also differentiate between personnel and human resource management. Use at least two sources for your research Personnel management Standard definition given by expert “It is that phase of management which deals with the effective control and use of manpower as distinguished from other source of power.” Personnel management is the responsibility of all those who manage people, as well as a description of the work of specialists. Personnel managers advise on, formulate, and implement personnel policies such as recruitment, conditions of employment, performance appraisal, training, industrial relations, and health and safety. Historical development of personnel management Tyson & Fell (1986) suggest that personnel management has its roots in four traditions, rising from development in the employment over the last 150 years. * Industrial relation tradition * Welfare tradition Welfare tradition Personnel function can trace back to the benevolent attempt by some employers in the letter half of the nineteenth century to improve the working conditions...
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...for procurement contracts with Toowoomba Regional Council, obtaining grants from Federal, State and local government to assist with business development Liaise with TRC to prefer local tenders over external Regular forums run by specialists relating to developing, advertising and strengthening your business position Receive discounted business development courses (e.g. HR, OHS, workplace relations, market entry strategies) run by the Toowoomba Chamber of Commerce Yearly awards to businesses-acknowledgement of outstanding achievements- engage with media on this engagement with youth- schools/teachers, awards for teachers also mentoring for new businesses, training opportunities arrange local markets - get approval from trc so all members can have stalls Internet Advertise Toowoomba's positive aspects for tourism, liaise with TRC to build signs to historical sites, maybe an app with downloads for info re historical sites Information on 'what is happening in Toowoomba' available on the website- stuff relevant to local businesses- liaise with TRC re this- maybe a joint website Signs on highway advertising food and accommodation in Toowoomba before bypass Access to the Toowoomba Chamber of Commerce business listing website (online forums) and advertising on this site Receive emails advising of changes to legislation relating to HR matters, TRC procurement policies, Have a website where Chamber of Commerce members can ask...
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...comprehensive definition of SHRM. According to Walker 1992 SHRM is the means of aligning the management of human resources with the strategic content of the business. Many critics of the discipline propose that the subject matter offers little in empirical data to add the term strategic to the HR function, however according to Watson and Watson 1999 HR management is essentially Strategic .Firstly HR management must consider the whole organization, whereas line or functional managers focuses on departmental performance. HR management looks at long term functional on immediate or short term performance. Therefore Fombrun et al (1984) postulated that if any organization is to function effectively there are three core elements to be considered, they are the organisation’s mission and strategy, organizational structure, finally human resource management. Conceptually, a central part of SHRM is the integration of the HR function with strategic decision making. Walker 1992 speaks of strategic fit, to further extrapolate, this means developing HR strategies that are integrated with the business strategy. H R practitioners supporting this view would therefore implement practices such as employee development, reward and...
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...Introduction This report aims to demonstrate the activities undertaken by the Human Resources Department and reasons to support the retention of the HR Department within the organisation. In the report we will look at these activities and how these support the Organisations Strategy and how the HR Professionals in the team support the Managers of the Organisation to enable them to work effectively to achieve the Trusts Overall Objectives. How three HR Activities Support the Organisations Strategy Recruitment and Selection The Human Resources Department provides a robust and effective recruitment service. This supports the organisations strategy by ensuring the correct people, with the correct skills and experience are recruited. The ability to attract and appoint staff with the relevant knowledge, skills and attitude is an important aspect of HR. Successful recruitment and retention of staff serves to ensure happy staff, greater morale, productivity and quality of service. The HR Department ensures that the correct people are employed, first time. This avoids delays in getting the post filled, less impact on current staff and provides a reduction in costs relating to agency/temporary staffing fees. There is now greater emphasis on Values Based Selection. That is, assessing candidates ‘fit’ against our NHS values. At a base level, this means exploring candidate’s motivations and drivers for joining us, assessing their behaviours in relation to their real life examples...
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...Human Resource Management through the Eyes of Ramona Bass BY FRANCES CONLEY As a business mom of two, HR Manager of Luvata in Grenada, Mississippi, Ramona Bass has dual responsibilities in her hands each day. While working as an HR Manager in a coil manufacturing facility that employs eight hundred people Bass must strive daily to the keep the interest between the employees and the company positive. This task can be challenging. “We must make changes in management and make change look easy” she says. Here she voices her opinions on responsibilities and duties. A. What are the duties and responsibilities of the HR manager? In other words, what do you do? * Maintain the work structure by updating job requirements and job descriptions for all positions. * Maintain organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes. * Ensures employees are ready for assignments by making sure that orientation and training programs are completed. * Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors. * Assists with conducting educational programs on benefit programs. * Ensures legal compliance by monitoring and implementing...
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...Trucking Finance and Accounting Application systems software This application is licensed on an annual per user basis from a vendor specializing in F&A systems for the transportation industry. It is tailored to the needs of the transportation industry. • Finance • Accounting • General ledger • Accounts payable • Accounts receivable • Cash management • Billing/invoicing • Credits/collections • Costing • Property management • Assets • Taxes • Accounting • Finance Huffman Trucking Historical Sales Since some of the customers have been with the company for more than a decade, historical sales will manage customer information electronically. • Sales • Marketing • Dates including shipment schedule, distance, locations, size (full-size or LTL), payment • Sakes by customer to include price paid, cost margin, discount given • Sales • Marketing Huffman Trucking Files of Past Marketing Research and Marketing Plans Research in areas of competitive intelligence, growth trends, new service development, marketing plans and budgets for top management to present...
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...develop the capabr t es to es an HR deparlmenl to streaml rlunrale. af HRlS enab placed on rt by automating lhe HR dala and pro.esses necessary for the management prodlce rn[ormation and reports on lhe r€quests contained n the memos in the v gn€tte and lhese reports wri lac lrtate efliclent afd eflective manageria dec s on mak ng WhiLe an HR 5 canfol make the ludgement ca ls in terms ol whom lo recru I or promote, it can cerlarnLy lacrl lale better inputt fg integratiof afd use ol employee data, wh ch wil reduce the admrn strat ve blrrden oI keeping detailed records and should aid and enhance dec srons about stclegic d rections Need for an HRIS in Decision Situations ll you read the above memos again. you w ll recogn ze iha! each one has a request lor HRI\4 nfornraton lhal wil be used n a decston stlaton The inlormatror rcquested n Memo I wil help the egal depa(menl delermne the compafys potertal labr ty vad n a workplace gender disc(m nat on s tLat on Thrs rlomat on rnay help to determrne whether the company shoLr d decide lo rect ly lhe silual on in lerms ol an nforma sett e' mertwth the lemale statf membels orto defend the company's prornonon procedLrres as rnent dec de to change its payroll procedLres as incourtrlnecessaryTheinlormalionreqLiredrMemo2rnayhelplheHRdepartwe as ts d slr but on of benefits nloma ton to remote company localons The nlormatron need€d to respond to Memo I wl rmpact decis ons by lhe HR deparlment to change recrLlitrnent...
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