The Flayton team did a great job after they realized there was a possibility that its customer data may get breached. The whole team responses to this issue immediately. Brett Flayton, CEO of Flayton Electronics, fully involved in from the beginning and gave enough support. Laurie, who was responsible for security at Flayton, tried to get more details in all aspects. Sergei, the CIO of Flayton, tried to find the possible reasons that made the data breached.
I suggest Flayton Electronics to do the following steps, which I think are most critical for Flayton Electronics Company.
First of all, terminate all of possible ways which may cause the data breach as soon as possible.
Flayton Electronics have to close it immediately. For a Company, it should do everything it could to make the data breach have as little damage as possible to the Company, as well as to its customers. Hence, when this kind of crisis happens, timing is very important. The earlier to stop the data breach, the less damage to company and its customer since it may be difficult for a company to identify exactly reason that causes the data breach, especially for a big company. Every single process needs to be identified, which will be a time-consuming process. But it will be much easier for company to indentify all of possible reasons causing the data breach and terminate them immediately will be a best way to make everything under the control as early as possible.
As long as Flayton Electronics team confirms that there is no more data breach, they could move to the next step, which I suggest is to find a team, whose members come from different departments of the company. The team will mainly work on setting up a plan to identify the exactly reason and fixing this problem as early as possible.
Mean while, how to deal with data breach? The Flayton Electronics mainly relies on Darrell Huntington,