...METHODOLOGY OF SALES OFFICERS IN A PRIVATE BANK (A CASE STUDY OF A PVT LTD YESBANK) BY KINSHUK DE CONTENTS Chapter 1. INTRODUCTION 1.1 AIM 1.2 BACKGROUND 1.3 INDIA’S BANKING SCENE 1.6 EMERGENCE OF PRIVATE SECTOR BANKS 1.7 NATURE OF PROBLEM 1.8 JUSTIFICATION 1.9 ATTRITION 2. RESEARCH METHODOLOGY 2.1 AIM 2.2 OBJECTIVE OF STUDY 2.2 RESEARCH TECHNIQUES 2.5 RECRUITMENT METHODOLOGIES 2.6 INTERNAL RECRUITMENT 2.7 EXTERNAL RECRUITMENT 3. CASE STUDY AT YESBANK 3.1 INTRODUCTION AND GROWTH IN BANKING SECTOR 3.2 YES BANK: AN OVERVIEW 3.3 YES BANK GROWTH 3.5 STRUCTURE OF YES BANK 3.6 HUMAN RESOURCES DEPARTMENT AT YES BANK 3.7 NATURE OF RECRUITMENT PROBLEM FACED AT YES BANK 3.8 RECRUITMENT PROCESS IN YES BANK 3.12 JOB DESCRIPTION 3.13 ANALYSIS OF METHODOLOGIES FOR RECRUITMENT OF SALES OFFICERS 3.14 JOB CONSULTANTS 3.19 ONLINE APPLICATIONS 3.22 REFERRALS 3.25 CAMPUS PLACEMENTS 3.27 DIRECT ADVERTISEMENT 3.28 INTERNAL RECRUITMENT 3.29 CURRENT SCENARIO AND TREND AT DELHI/ NCR REGION 3.30 ANALYSIS FROM INTERVIEWS 3.31 SURVEY OF EMPLOYEES 3.32 EFFECTIVENESS 3.32 OVERALL EFFECTIVE RECRUITMENT...
Words: 7769 - Pages: 32
...Introduction: In order to achieve development of both the Bank and the individual members of staff who contribute to its success, the HR Strategy encompasses organizational development activities, which aim to improve the Bank’s capacity to achieve greater effectiveness, including improved quality of service. There are number of HR practices that could be tested in connection with employee performance. We have studied eleven HR practices and their relationship with organizational success which are personnel selection, performance appraisal, incentive compensation, job design, grievance procedures, information sharing, attitude assessment, labor-management participation, recruitment efforts, employee training and promotion criteria. These eleven HR practice in very important to achieve organizational success and these practices have positive relationship with organizational success. Methodology: The questionnaire was based on questionnaire for measuring impact of various HR practices on employee performance and as well as organizational success. The reason for selecting this questionnaire is that it was used to study the impact of same variables as in present study and was well tested on reliability and validity scales this questionnaire was also correction by our teacher. Questionnaire that was administered consisted of 16 questions and these questions are included Compensation Practices, Promotion Practices Performance Evaluation Practices and Perceived Employee Performance...
Words: 5188 - Pages: 21
...cooperate scandals at prominent firms, globalization of organizations and the introduction of a strategic approach. In all of this, HR professionals and in some companies, ethics officers have and continue to play a vital role in ethics for human resource management. Research suggests that successful ethics management depends more on employees' perceptions of fairness, ethical leadership at all levels, and the alignment of multiple formal and informal cultural systems to support ethical conduct than it does on formal ethics programmes. HR professionals must play a key role in ethics management using HR systems to invoke fairness and ensure organizational harmony. Definitions Ethics as defined by the Webster Dictionary is a branch of philosophy dealing with values relating to human conduct with respect to the rightness or wrongness of certain action. A useful definition advanced by the writer is that ethics is a standard of right and wrong driven to an extent by what humans ought to do, usually in terms of rights, benefits to society, fairness or specific virtues. The Role of the Ethics Officer Typically an ethics officer is responsible for developing an organization's ethics policies, creating communication related to the organization's code, planning ethics training programmes, and overseeing the ethics reporting function. An effective ethics officer knows that it is also critical to operate as part of a team that brings together many different partners: finance, marketing,...
Words: 1516 - Pages: 7
...department who hires employees and safe keeps the clerical part of the organization. Human Resource is much more involved in the entire structure of the organization then just the clerical part of it. Human Resource Management (HRM) is the term used to describe formal systems devised for the management of people within an organization. The HRM department is responsible for three major areas including staffing, employee compensation and benefits and defining and designing work. HRM works for the benefit of the organization through managing its greatest business asset which is the employees. The task of managing employees of an organization brings many challenges, how HRM must remain focused on recruiting, retaining and engaging their organizations leaders and workforce to be successful. Several new trends are affecting how HRM make their hiring decisions. Two recent trends important to HRM leaders are leadership compensation/competencies and workforce engagement. In the setting of limited resources and new government mandates, healthcare is moving toward value-based care. HRM is now challenged to adjust executive compensation to keep in step with the industry change. In a population health model, physicians receive a value-based reimbursement to care rather than a fee for services. The physicians’ performance needs to be continually monitored in order to accurately compensate them across the network. Likewise healthcare executive compensation has been shifting and is now based...
Words: 1546 - Pages: 7
...lack development in such crucial responsibilities such as Human Resources Management. Having expanded from less than 10 stores to 24 within four years, M&Y only have one Distribution Centre (DC) to cater to all the branches for supplies and customer orders. The DC, which was constructed in 2008, consists of two main operations of M&Y: The Shipping and Receiving Department, and the Corporate Department. The Shipping and Receiving Department operate at the warehouse and the yard area of DC, where majority of the products ordered by buyers and customers are being received, inventoried, and later shipped to all M&Y stores. The offices in the Corporate Department house the management body: Operations Manager, Health and Safety Officer, Product Manager, Warehouse Manager, and Human Resource...
Words: 2152 - Pages: 9
...Purpose of Role My role of the Head of Operations is to ensure that the strategic and business objectives as well as the values are put into practice. In conjunction with other members of staff, it is to ensure that the business operations are delivered in accordance with the strategic objectives. I am responsible for overseeing data entry, payroll, managing the HR function, helping and creating organizational and program budgets in collaboration with the CEO and other team members, and undertaking other miscellaneous tasks as and when they arise. I am responsible for ensuring organizational effectiveness by providing leadership for the organization’s financial functions. I am required to work with the staff team, and contribute to the development and implementation of organizational strategies, policies and practices. I plan, direct and manage the performance of all internal operations, so as to maintain and develop business growth in accordance with the overall strategy. Key Responsibilities These are...
Words: 2390 - Pages: 10
...directed to individuals, small groups and teams. So the HRD professional may also be directly involved in carrying out the intervention strategy, such as facilitating a meeting of the employees responsible for planning and implementing the actual change process. II. The HRD Executive as strategic Manager The HRD executive/manager has primary responsibility for all HRD activities. HRD must integrate programs with the goals and strategies of the organization, and normally assumes a leadership role in the executive development program, if one exists. If the organization has both an HRM and an HRD executive, the HRD executive must work closely with the HRM executive. The HRD executive often serves as an adviser to the chief executive officer and other executives. The output of this role includes long-range plans and strategies, polices, and budget allocation schedules. HRD executive should know...
Words: 1698 - Pages: 7
...both organizations & individuals from June 02, 1999. From then within a short time MBL established itself in a strong position in the economy of the country having 35 branches all over the country. It has earned significant reputation in the country’s Banking sector as a Bank & created a wide image in the eye of the people by helping people in investing their money earn profits & serving different organizations to save their money is secured place along with investing in different other businesses for profit, organizational development, country’s economic growth & exchanging money & dealing international business in foreign currency. The dream of creating MBL, which is ‘A Bank of 21st Century’, & fulfilling its will to become “Banglar Bank” as its title says has become successful because of the initiative of some persons who are the sponsors of MBL. There are 30 sponsors in Mercantile Bank Limited and all of them are highly regarded for their entrepreneurial competence. Mercantile Bank Ltd. has consistently turned over good returns on Assets and Capital. Until the year 2008, the bank has achieved an operating profit of Tk. 3847 million and its capital funds stood at Tk. 7859 million. Out of this, Tk. 1054 million represents retained earnings and Tk. 2844 million consists of paid up capital by shareholders. Even after the business environment and default culture, quantum of classified loan in the bank is very insignificant and stood at less than...
Words: 8586 - Pages: 35
...Recruiting and Selecting Quality Security Employees for security job position Contemporary Issues in Security Management Abstract For years, recruitment and hiring methods have been deemed by dated by human resource managers but are realizing that different strategies and methods are need to attract millennials. Hiring qualified personnel has become an essential component in an organization foundation. This paper will explore multiple articles that provide techniques on how to recruitment and hire candidates from college graduates, apprentices, and novices to the security profession and presents key components of innovative approaches and traditional human resource techniques, and training policies that will meet any small or large business goal of highly hiring qualified candidates. In addition, it will highlight techniques, practices and, lessons learnt in enhancing a company’s ability to attract, hire, retain, and improve human resource practices, improve human resource development and human resource capabilities in today’s security career field. Keyword: Employees, Hiring, Human Resources (HR), Security Recruiting and Selecting Quality Security Employees in the security field Currently there is a high demand for security professional specializing Cybersecurity, Personnel Security, Physical Security, and Industrial security and many other security jobs. The issue is attracting, hiring, retaining people that have the education...
Words: 3616 - Pages: 15
...establioshed by the constituition of Kenya. The county has the following departments;Human resource department, Public relaton, Administration,City inspectorate, Legal and Social services, Housin department The county if fully commited to city residenses with services which includes road maintenance, City lighting, Provision of fire brigade, provision of health services, maintenance of environment, provision of clean drinkin water and provision of security. VISION OF NCC To be recognized as one of the most attractive cities in the world MISSION OF NCC To facilitate coordinated development and improved services delivery to stimulate economic activity, high quality of life and become one of the most attractive cities of the world. The quality departments are under public service boars headed by the county secretary. The HR department has various sections which comprises of: Training and evelopment Appointments Human resource Registry Confidential registry and Medical scheme Salaries section Human resource...
Words: 1759 - Pages: 8
...HR Objectives * To initiate & institutionalize globally competitive HR practices in the Bank in our pursuit to become a Bank of international standards and to become an employer of preferred choice; * To put in place relevant HRD strategies and use modern methodologies to undertake organizational renewal; identify and nurture talent, bring about marked changes in the mindset of employees at all levels so as to enhance HR Quality; * To create a performance-driven culture and an exciting workplace for the employees * To create a pool of entrepreneurial managers and business leaders for future; * To inculcate a strong and effective sales and service culture across levels in the organization in order to generate strong stakeholder affiliation; * To create a learning organization for employees’ intellectual growth and creativity; and to re-skill the workforce to operate in digitally enabled modern core banking environment. HR Business Model * The Strategic HR Business Model adopted by Bank of Baroda incorporates its HR Mission and Philosophy and is focused towards attainment of long-term organizational goals. A very strong Organizational Leadership at different levels forms the key link in the Model. These are: * Strategic Leadership - Corporate level * Business Leadership - Zonal & Regional level * Operational Leadership - Business unit level i.e. branch * The two vital Human Resource sub-systems i.e. HR Planning & Management...
Words: 1430 - Pages: 6
...Summary of the HRPM (Human Resources Professional Map) The HR map outlines what a successful & effective HR professional would need to accomplish and deliver across all parts of the HR Profession. It sets out the required ‘skills, behaviours & knowledge to become a successful & effective HR Professional’. The HR Map has 3 main components; 8 behaviours, 10 Professional areas & 4 bands of ‘Professional competence’ and is suitable for everyone. The 2 main professional areas that sit in the core of the HR Professional map are ‘Insights, Strategy & solutions’ and ‘Leading HR’ – To work in a HR Profession you need to have a thorough understanding of your organisation & how it works and what factors effect it, Only then you can move on to Leading the organisation and making effective decisions. It is key you have this understanding to be able to make effective business decisions to lead HR in the organisation The 8 Professional areas are; -Organisation Design ...
Words: 887 - Pages: 4
...Full Day Masterclass D A Day With The World’s Most Influential Person in HR FOR THE FIRST TIME LEARNING SESSIONS FOR YOU AND YOUR COLLEAGUES TO ATTEND! Bring your entire HR Team to the show as this year’s event features two expertled operational Forums, and over 15 Open Seminars and HR Clinics – learning is guaranteed for everyone. Super Sunday 18 November 2012 Monday 19 November 2012 Dave Ulrich Guru Day HR Excellence Awards** HR Clinics (Open Seminars)* HR Summit (Main) Learning & Development Forum HR Clinics (Open Seminars)* HR Summit (Main) Recruitment & Talent Acquisition Forum* HR Clinics (Open Seminars)* Full Day Masterclass A Full Day Masterclass B GROUP DISCOUNTS AVAILABLE CALL: +971 4 335 2483 E-MAIL: a.watts@iirme.com An Interactive Day with Dave Ulrich – Hear directly from the world’s most influential person in HR. Not to be missed! A Reinvented Programme – The agenda is constructed around the 6 pillars that make HR successful and effective An Unrivalled Heavyweight Speaker Faculty – Bringing you award-winning international and regional HR game changers An Event For Your Entire HR Team – Increasing our learning offerings by bringing you two operational Forums as well as over 20 open HR Clinics Exciting And Innovative Formats – New interactive formats that will maximise your outcomes and take-away from the show FREE *HR...
Words: 7725 - Pages: 31
...environment in which individuals, working together in groups, efficiently accomplish selected aims. The most important thing why companies should have Human Resources Management? Is because Technology, Trends and Challenges in Human Resources and Human Resource Ethics. Technological advancements have improved the ways we communicate, revolutionized how we learn, and expanded our capabilities. Whether it is the invention of a new machine, moderations to an existing one, or the discovery of a new application for an existing technology, the field is forever growing and expanding. In the early stages, it may seem like more of a hassle than it's worth to keep up with these changing trends. It always proves worthwhile in the end, however, as new technologies bring both increased proficiency and productivity. Mikes state that” As increased proficiency and productivity are main goals of any human resources personnel, it's no wonder technological advancements are continually being embraced in this field where the mission is always to do more with less”(Mikes par.12). In order to make the most of their highly protracted time, workers in HR are using technologies such as computer-assisted interviewing and employee self-service, as well as a variety of other technological tools, to make the most out of their time that's already scarce. Database...
Words: 1343 - Pages: 6
..._____________________________________20 _____________________________________21 _____________________________________21 _____________________________________23 _____________________________________24 _____________________________________25 _____________________________________25 _____________________________________25 _____________________________________25 _____________________________________26 Products and Service offerings About Other Service Corporate Social Responsibility Achievements Organizational Hierarchy of Dhaka Bank Ltd Corporate Information of EXIM Bank Ltd Income & Revenue Future Plan HRM PRACTICES OF DHAKA BANK LIMITED Function of HRM Recruitment Definition Recruitment Needs Recruiting Sources Selection Process Human Resources HR Vision Recruitment...
Words: 25550 - Pages: 103