...Chapter One Introdution: Fundamentals of Business Writing I. The major differences between school writing and business writing School writing, typically in the form of essays, is aimed at impressing the audience, i.e. examiners. To score high, student writers have to use fairly complicated vocabulary and sentences in their written work. Business writers, however, mainly aim to communicate information to their colleagues, clients, and other associated parties. They are relatively free to use what language that can get the business done efficiently and effectively. II. Seven steps in the process of wring 1. clarifying your aim 2. identifying your readers 3. making a general plan 4. sketching a synopsis (大纲) 5. drafting your text 6. putting the draft aside 7. revising and editing ★ Writing is a recursive and creative process. The detailed plan is not adhered to in actual writing. Writers frequently come up with ideas that are activated in the process of writing. Writers read the text they have already produced to help generate more ideas. In effect, the writing process is no linear at all but is characterized by recursive ness and creativeness. III. Three principles of business writing 1. Clarity – means setting your message across clearly. (See detailed information on page 4) 2. Consideration – good business writers take their readers’ needs, problems, and reactions to the writing into consideration. And they...
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...1.0 Executive Summary This report points out the barriers that affect the communication process among administrations, faculties and students of North South University and suggest ways through which the impacts of these barriers can be minimized. The communication process, in general, takes place between two people, or two groups of people, where one party sends the message and the other party receives it. Like any other process, communication process comes with some factors that hinder it. In North South University, the communication process held among administration, faculties and students is not free of its barriers. According to characteristics, three important situations are there where communication barriers are visible. First, reading non-verbal cues is an important part of communication, as it helps to comprehend a lot of underlying issues that are not expressed explicitly. However, it can be utterly misleading if these non-verbal cues are judged wrongly. Non-verbal communication takes place only between the faculties and the students. When giving out a lecture, faculties unconsciously engage in the process of monitoring students’ expressions that indicate whether they are concentrating on the materials being delivered, if they are following the lectures at all. However, according to some faculties, it’s sometimes hard for them to judge the students’ mood only from their non-verbal expressions as it can be easily misleading, so faculties don’t...
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...Final Project: Business Writing Project XCOM285 Part 1 How to Use Social Media for Business The article is written for a business audience. The writers are addressing businesses or organizations by mentioning the benefits of social media. They address how social media can be used to find out what competitors are doing. The article mentions how businesses need to understand who their customers are. The purpose of the article is to inform the reader of the benefits and downfalls of social media. The benefits mentioned are how to build a company’s fan or customer base. The article informs the readers that social media is not a way to sell their fans but to understand what their fans or customer needs. The article serves a purpose to persuade. By addressing the benefits of social media they are forming a persuasive stance on social media and how it can help a business. The writer organizes the information in the article by providing topics of the do’s and don’ts. The writer first lists the don’ts of social media. She gives an explanation of what not to do with social media. She writes about the downfalls of what happens with fans or customers if a business does not pay attention to their social media account and to understand how to operate the account to benefit their business. The writer continues to list the benefits of social media by providing the understanding of how a social website can help a business grow their customer base. By understanding...
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...ENGLISH BUSINESS WRITING [pic] MODULE BOOK AND READER Course of study: ICM / English Course title: Business Writing Year of study: term 4 ourse year: 2011-2012 Department of English School of European Studies and Communication Management The Hague University Course Information |Title |Business Communication | |Name of study unit |English Communication Skills | |Study unit | | |Department |ICM | |Module manager |A. van der Wijngaard / Y. Overdevest | |Module number |To be announced | |Programme / year of study / term |ICM / year 1 / semester 2 / term 4 | |Study load |28 hours (1 ECTS credit) | |Entry level |None...
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...COM 3150 Midterm chapter 1-7 Assignments: 2 memos 4 business letters 1 report 5 grammar quizzes in class 1 grammar exam 2 textbook exams 1 business presentation (speech) Tonight Memos direct pattern frontloading (when why how) Listen (When why) Parallelism plain language business text format Subject good Memo- internal communication Letter- External Subject line- Important to be extensively informative. Direct- Main idea first details later (good news, neural news)- Audience will be happy to neutral Indirect- Details first, main idea later (bad news, persuasion)- Audience is hostile to uninterested Frontloading- getting to the purpose in the first sentence. The body: organize information and explanations logically. use numbered and bulleted list consider headings Parallelism-Items in the list need the same grammatical structure. Goodwill- what you put in the message to maintain the relationship. In hard copy memos: No opening or closing. Sign your initials at the end of the FROM line. Thursday May 16th Qualities if Bus waiting -Main English -Audience centered -positive Quiz 1 -Active vs. passive voice -subject verb agreement Memo 2 -tables -APA documentation First person sing I, me, my, mine, myself We, us our, ours, ourselves Second person you, your, yours, yourselves 1. Use the you attitude 2. Reader benefits (affordable, meets your needs) You attitude exercise on Blackboard ...
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...Business Writing Business writing is similar to technical writing; the concerns and strategies are the same. You start by collecting information—whether you're writing a letter, an email, a press release, or preparing a presentation, you start by gathering your thoughts and doing research. The research might involve reading relevant research papers, clinical trials, and review articles. You may want to talk with researchers, colleagues, or peruse your notes you made at relevant meetings.... It's a good idea to begin by asking yourself "What am I trying to achieve?" If you can't answer that question. the chances of writing a good piece are slim. If you can identify your global intentions, then you can evaluate your information, arguments, and recommendations against those intentions. Start immediately to identify the main issues, think about how to organize them, make some notes, brainstorm, and so on. By focusing your thoughts, you've started to think about what your readers might want or need to know. ------------------------------------------------- Some Things To Keep In Mind This is the same list of strategies used for technical writing: 1. Understand the type of report/memo/synopsis you are writing—find examples and notice the structure and organization other authors have used 2. Write down your global intentions—a phrase or two that captures the gist of your potential writing 3. Tentatively identify possible sections and subsections—this is a brainstorming...
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...ENGLISH 221: Technical Writing Fundamentals PRINT OUT—PRINT OUT-- PRINT OUT—PRINT OUT-- PRINT OUT If you have any questions about the syllabus, please post them in the Main Classroom. Susan Colebank scolebank@email.phoenix.edu (University of Phoenix) susancolebank@gmail.com (back-up; do not CC this address when you e-mail me at my UOP address) COURSE NUMBER: ENG221 COURSE TITLE: Technical Writing Fundamentals COURSE START DATE: 1/17/12 COURSE END DATE: 2/20/2012 FACILITATOR AVAILABILITY I am in the Classroom five days of the week: Sunday, Monday, Wednesday, Thursday, and Friday. I am on in the morning and then again at night, with the afternoon set aside for telecommuting and taking care of my daughter. I provide you with these times to make it easier to communicate with me, and not to limit our contact. I want you to know that, should you need to contact me outside this timeframe, you should not hesitate to do so via my University of Phoenix e-mail. I HIGHLY RECOMMEND e-mailing me with your questions or concerns, since it is best to document our conversations with a paper trail. I have yet, in nine years of being a UOP instructor, found a student who has a question or concern that couldn’t best be discussed via e-mail. If you need to call me, then please e-mail me first to schedule a time and to leave your phone number. For emergencies, when you are not able to gain access to messages on the Online Learning System (OLS), please send a message to...
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...Course Syllabus SCBSIT0810 Technical Writing Fundamentals: ENG 221 Course Start Date: 03/08/2011 Course End Date: 04/05/2011 Campus/Learning Center: Schaumburg Please print a copy of this syllabus for handy reference. Whenever there is a question about what assignments are due, please remember this syllabus is considered the ruling document. Copyright Copyright ©2009 by University of Phoenix. All rights reserved. University of Phoenix© is a registered trademark of Apollo Group, Inc. in the United States and/or other countries. Microsoft©, Windows©, and Windows NT© are registered trademarks of Microsoft Corporation in the United States and/or other countries. All other company and product names are trademarks or registered trademarks of their respective companies. Use of these marks is not intended to imply endorsement, sponsorship, or affiliation. Edited in accordance with University of Phoenix© editorial standards and practices. Facilitator Information Susan Smillie smillies@email.phoenix.edu (University of Phoenix) srsmillie@yahoo.com (Personal) 630-833-5758 (CST) Facilitator Availability I will be available in...
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...Writing for Business/Industry has been an interesting class throughout the semester. It was a class that I was hesitant on taking because I am now the biggest fan of English classes, however I am glad that I ended up taking the class. Throughout the semester I learned how too successfully write documents that are used in the world of business, these documents include; sales report, a memo, an executive summary, a resume, a proposal, and many more. I had three assignments that were assigned. The three assignments included; a resume, a rhetorical analysis of a popular business article, and a positive and negative business letter. The first assignment that was assigned was to find an available job position and create a resume that would fit to the opening. I felt like I met the goals for the assignment because I followed the rubric and created a resume based on a summer internship position offered by Uline. This assignment taught me how to create a strong resume with the correct format that employers are looking for. At first the assignment was difficult because I wasn’t sure what type of resume to write, but after a little help it slowly started to come together. Peer review helped me with my resume because it...
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...BA 2196: Business Communications Syllabus Instructor: Dr. Larry Bailis Email: lbailis@temple.edu Office: Speakman 208K Office Hours: Monday, Wednesday 4:30 – 5:30, or by appointment Course Objectives You will learn useful and relevant business communication skills, including: * how to write clearly and how to effectively edit your own writing * how to target a results-oriented business audience using business documents, websites, and correspondence * how to formulate reasoned oral arguments and enhance your presentations * strategies to enhance critical thinking and analytical skills The Fox School understands that our graduates must meet the highest standards in these skills, and this course will be demanding. Fox BBA Learning Goals Business Communications supports the following Fox Bachelor of Business Administration Learning Goals: 1. Apply critical thinking to business problems a. Use cross-disciplinary knowledge to identify problems and their causes, generate alternative solutions, and arrive at reasoned conclusions. 2. Demonstrate effective oral and written communication a. Formulate reasoned arguments orally. b. Formulate reasoned arguments in written communication. c. Apply team-work and communication skills to present and support conclusions. 3. Understand the ethical, legal, and social responsibilities of individuals and organizations. a. Understand ethical issues. b. Assess the impact of...
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...|UBAAM19 | |Business communication and soft skills | |BBA – 3 year RKM Vivekananda college (evening) | | | |R.L.NARASIMHAN | | Part-time Faculty | BUSINESS COMMUNICATION AND SOFT SKILLS Communication is the life blood of social as well as corporate world. We exist because we communicate. Even our silence communicates a lot. We all have a layman’s idea of what communication is , but let us try to understand the concept fully so that we can use it effectively. Communication is the process by which we exchange meanings , facts , ideas ,opinions or emotions with other people. It is an essential condition of our existence and the most important activity of ours. The word communication has been derived from Latin word “ communicare/communis’...
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...Week 1 Assignment Discussion Questions RQ1. Describe three factors that would cause a company to continue doing business in traditional way s and avoid electronic commerce. This answer can be found on pages 15 and 16 and Table 1.5. If we start with the first reason, traditional commerce is well suited for the sales of impulse items that are for immediate use. For instance, I’ve been taking my son to his baseball games for the past few years and every time we have to stop for sunflower seeds. Not only are they an impulse purchase, but they are inexpensive and a “low value. This is reason number two. Items that are low-value transactions, under $10.00 are well suited for traditional commerce. The final reason is for the sales of unbranded goods. Now that makes sense because when you engaged in e-commerce, you can’t physically touch and feel the product, so your instincts will lead you to the brand you recognize. RQ2. Figure 1 -5 lists roommate-matching service as a type of business that is well-suited to a combination of electronic and traditional commerce. In one paragraph, describe the elements of this service that would be best handled using traditional commerce and explain why. I haven’t had a roommate for years, but for a matching service, it would be prudent to meet the person in real life. Profiles for any one online are traditionally self inflated and based on the subjectivity of the writer. But actually meeting the person in person, one can get a better feeling...
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...Communication Process William Fitchett COM/295 11/16/2015 University of Phoenix ELLEN STOKES Directions: Review the steps of The communication process in chapter 2 in business communication. Describes each step using your own personal or business example in sentence format in the table. For example, you may be the sender with an idea in step one. After completing the steps in the Communication Process, write a analysis on the importance of effective communication to your career and to the companies where you work. Reminder: 3 references require for all assignments. Steps of communication model | Personal or business scenario | 1. Sender has an idea. | There should have a six effective interpersonal communication inducle: Encodes, sender produces, sender transmits, Audience receivies, Audience decodes, respond, and provides feedback very importance the key of idea in personal or business scenario. The sender is the person attempting to communicate some sort of information right the way and sending information very an esstenail. | 2. Sender encodes the idea in a message. | The encodes the idea in a message, what if they are sent to my puzzle because I recevicer will understand, I’m encoding it for the example, many symbols have universal meaning red circles with the red line thought it to denote no or skip and add some image or symbol such as P is mean no Parking. | 3. Sender produces the message in a medium. | This is defied are most of medium is a...
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...four decades have the communication skills of individuals in the business world come under closer scrutiny than today. And never before have those who work in the business world needed better, more effective communication skills. The emerging technology appears to be increasing, rather than decreasing, the need for effective communication skills. As more individuals have ready access to desk-top equipment to process written communication, fewer support personnel will be readily available to provide editing assistance. Therefore, welldeveloped communication skills among originators are more important to success than ever before. This book is suitable for several different audiences, including undergraduate and graduate students. The organization of this manual is a logic sequence of chapters including both business communication and correspondence. The first part is dedicated to business communication and the second to business correspondence. The special features found in this edition are: 1. Examples of effective letter writing. Studies have shown students studying written business communication can learn as much, if not more, from ineffective examples of written communication as they do from effective examples. 2. Varied application problems in the writing-oriented chapters. The number of problems has been increased. While the majority of problems require the writing of a letter or report, some are designed to give students an opportunity to develop the...
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...Fast Forward MBA in Business Communication" Page i The Fast Forward MBA in Business Communication Page ii THE FAST FORWARD MBA SERIES The Fast Forward MBA Series provides time-pressed business professionals and students with concise, onestop information to help them solve business problems and make smart, informed business decisions. All of the volumes, written by industry leaders, contain "tough ideas made easy." The published books in this series are: The Fast Forward MBA in Negotiating & Dealmaking (0-471-25698-6) by Roy J. Lewicki and Alexander Hiam The Fast Forward MBA in Financial Planning (0-471-23829-5) by Ed McCarthy The Fast Forward MBA in Hiring (0-471-24212-8) by Max Messmer The Fast Forward MBA in Investing (0-471-24661-1) by Jack Waggoner file:///C|/Documents and Settings/gasanova/Local Settin..._Fast_Forward_MBA_in_Business_Communication/e-book.html (1 of 175)16.02.2005 13:57:22 Lauren Vicker, Ron Hein - "The Fast Forward MBA in Business Communication" The Fast Forward MBA in Technology Management (0-471-23980-1) by Daniel J. Petrozzo The Fast Forward MBA Pocket Reference (0-471-14595-5) by Paul A. Argenti The Fast Forward MBA in Marketing (0-471-16616-2) by Dallas Murphy The Fast Forward MBA in Business (0-471-14660-9) by Virginia O'Brien The Fast Forward MBA in Finance (0-471-10930-4) by John Tracy The Fast Forward MBA in Project Management (0-471-32546-5) by Eric Verzuh Page iii The Fast Forward MBA in Business Communication Lauren...
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