...Introduction AT&T is one of the largest telecommunications carriers in the United States it is head quartered in downtown Dallas. As of 2012 it is the 7th largest company by total revenue, and 5th non-oil company behind Apple, Wal-Mart, GE and Bank of America. AT&T started as South Western Bell one of the seven Regional Bell Operating Companies created 1983 before they were ordered to break up due to the United States v. AT&T Anitrust lawsuit. Southwestern Bell changed there to SBC which also almost caused me my job because I was not expecting a call from “SBC” but rather South Western Bell. I remember answering the phone and asking the young lady to please hold while I was trying to figure out who she was with. Fast forward twelve years later and we have gone through several mergers and acquisitions and we currently have over 200,000 employees around the world. For many years AT&T has been ahead of their competitors. The innovation of their products and services assisted them in increasing their market share within the industry. Over the last couple of years, the competition has introduced several products and services that have challenged AT&T’s market share. And as we look towards the future we willingly accept that there is always room for improvement. Problem Statement We are focused on being the number one carrier in the United States and as we expand our 4g network we have discovered an issue in our quality measurements. We do not have an automated...
Words: 3391 - Pages: 14
...I entered the working world with a determined mindset to become an ethical and respected business professional. Much like Georgetown’s academic excellence, Boston College holds its students to a rigorous educational standard, something that I believe to be extremely important to achieve longstanding professional success. Additionally, the School of Management adheres to a Jesuit curriculum that I have built my post-college career upon. I hope to graduate with a business degree attached to the sense of personal fulfillment at a higher educational level that I believe is intrinsic to a Jesuit education. Boston College offers a curriculum focused on the founding Jesuit principle of community that my intellect thrives in. This was particularly apparent when I learned about the University’s “tradition of service.” As a student at Georgetown I participated in tutoring inner-city children for three years, which gave me a new perspective. I transitioned these service traditions into my executive career while working for Macy’s in New York City. I was a member of the United Way Foundation for two years, helping to foster underprivileged communities. For me, participation in community service not only provides an opportunity to give back, but also allows for the building of teamwork and collaboration that can only come from uniting around a common cause. I believe that leadership in the business world can and should coexist with a strong impetus to serve others. The teamwork and unity...
Words: 491 - Pages: 2
...Mary Cunningham Business Manager AREAS OF EXPERTISE Operational management Marketing & PR Health & Safety management Competitor analysis PERSONAL SUMMARY An experienced business manager with a consistent track record of successfully employing best business practices that improve efficiency, reduce operating costs whilst increasing productivity, all to tight time scales and within budget. Having a professional attitude and an ability to be flexible and handle change in a positive manner. Possessing excellent communication, leadership and organizational skills, Mary is presently looking for a Business Manager position with a forward moving company. People management Business administration Customer service WORK EXPERIENCE Fenn Property Management – Coventry BUSINESS MANAGER June 2008 - Present Organizing and planning essential central services such as reception, security, maintenance, mail, as well as day to day running of the venue. Responsible for making sure that contracts, insurance requirements and safety standards are correctly complied with. PROFESSIONAL CIM MBA PERSONAL SKILLS Team player Professional appearance Goals orientated PERSONAL DETAILS Mary Cunningham 34 Anywhere Road Coventry CV6 7RF T: 02476 888 5544 M: 0887 222 9999 E: mary.c@emailaddress.co.uk DOB: 12/09/1985 Driving license: Yes Nationality: British Duties: In charge of 10 members of staff. Develop and utilise customer database for phone calls, product...
Words: 382 - Pages: 2
...Assignment front sheet Learner name Ye Wint Maung Date issued 7.11.2013 Qualification Pre-Master Certificate in Business Studies Assessor name Daw Mu Mu Theint Completion date 6.11.2013 Unit number and title Unit – 1 – 4, Pre-Master Course Units Submitted on 7.11.2013 Assignment title Personal & Professional Development Plan (Assignment 1 of 1 ) In this assessment you will have opportunities to provide evidence against the following criteria. Indicate the page numbers where the evidence can be found. Criteria reference 1.1 To achieve the criteria the evidence must show that the student is able to: Use appropriate method to evaluate personal skills required to achieve strategic goals Apply technique to assess the professional skills required to support the strategic direction of the organization Carry out a skills audit to evaluate the strategic skills needed to meet current and future leadership requirements Task no. Evidence 1 1.2 1 2.1 2 2.2 Apply appropriate techniques to identify preferred learning style Construct a personal development plan that meets leadership development requirements identified in the skill audit Use suitable methods to assess the outcomes of the personal development plan against personal work objectives Evaluate the impact of own learning against the achievement of strategic goals 2 3.1 2 3.2 2 3.3 2 Learner declaration I certify that the work submitted for this assignment is my own and...
Words: 2913 - Pages: 12
...“BUSINESS MANAGEMENT” In companies large and small, ranging from manufacturers to service providers, business managers play a key role in contributing to an organization’s profitability and viability. The role of a business manager can vary widely depending on the industry and size of the organization. As a company’s needs change, its business managers may be required to take on additional responsibilities. The wide range of business skills needed in this profession can be acquired through a bachelor’s degree in business administration program with a specialization in management. Job Outlook for Business Managers The U.S. Bureau of Labor Statistics (BLS) reports that employment of general and operations managers is expected to remain steady in coming years. The number of job openings in any given field will depend on the overall growth within that industry, so the best opportunities will likely be in high-growth fields such as healthcare and information technology. The prestige and high pay of business manager jobs often results in strong competition. Professionals with advanced education and relevant experience should enjoy the best opportunities. Request More Info About This Career Job Duties Business managers assist companies in reaching goals and objectives related to sales, productivity, profitability and industry penetration, among other areas. While some business managers supervise a single department, others may direct the overall operations of privately owned...
Words: 3498 - Pages: 14
...Functional Areas of Business Paper Heather Souza-Rodriguez MGT/521 December 1, 2014 University of Phoenix Instructor Jose Pecero The requirements of a Masters of Business Administration (MBA) focuses on the development in the executive functions. Organizations have to research the functional areas of business to produce ways to communicate information from managers to other leadership by formulating organizational structures by subdividing functional areas and delegating responsibilities as necessary. This paper pinpoints on the functional areas of business through procedures of managers to work in multi-level teams. Functional Areas of Business Whether a small or large business, the must all have key functions to perform on a standard basis. This may require the projection overhead expenses and other financial diligence to ensure quality control, customer service, and employee retention. Companies differ through strategy and growth depending on the corporation’s capacity to produce, but the role of that manager in the areas of the functional business is detrimental to the corporation’s success or demise. Functional Areas in Business Organizations A large organization creates departments which are easily recognized for their separate functional areas. Pinpointed below are each department tasks that must be fulfilled as it relates to that departments requirement outline of tasks and possibly adapt additions to that Standard of Operations Policy. Organization Functional...
Words: 823 - Pages: 4
...companywide sales of $4 billion by the end of 1991. To accomplish this there had to be a key change in corporate thinking. The company had to understand it was not competing with other Mexican restaurants, but rather fast-food in general. This meant going head-to-head with well-established fast-food restaurants like McDonalds. To accomplish this, the mindset and capabilities of the company had to be changed. 1983 – 1988: The Company set about modernizing the company’s physical units. This included remodeling existing restaurants, increasing seating capacity, and adding drive-through windows. New signs were installed with an updated company logo and employees were outfitted with more contemporary uniforms. In addition the company experienced a 23% increase in growth by expanding into new regions in the Midwest, Southeast and Northeast. New electronic Point of Sales systems were added enabling a more efficient ordering system within the restaurant as well as allowing the company to track sales, product mix and inventory. New menu items were also introduced which allowed for more choices for the customer. 1988 – 1991: Strategy shifted to customer value (lower prices while preserving quality). Cost reduction was the focus which required a radical redefinition of the business. K-Minus was implemented where processes were transferred to corporate and food was prepackaged. The store kitchens transformed into a heating and assembly unit. This allowed improved efficiency and tighter quality...
Words: 1155 - Pages: 5
...for products that will be consumer friendly. In terms of social media, I have noticed that the company has a presence on Youtube, IG, FB, and more. Products: collection of trendy and fashion-forward colors coupled with neutral palette of foundations, concealers and powders. The line has expanded include a variety of foundation and blush types, numerous lip glosses and lip sticks, concealers, and make-up brushes, as well as lip, eyelash and foundation primers. Smashbox Cosmetics top-sellers include the Photo Finish Foundation Primer, Halo Hydrating Perfecting Powder, Camera Ready BB Cream, Jet Set Waterproof Eyeliner, O-Gloss Intuitive Lip Gloss and Photo Op Under Eye Brightener. all-in-one game-changer: CC Cream. The advanced, lightweight formula neutralizes and brightens skin for a more even complexion. It’s also proven to fade dark spots, sun spots and post-acne marks instantly and over time. PRIMER oiL. Tell me about yourself I have been working in the beauty industry ever since I was 16 years old. I started off as a receptionist in the salon and after I graduated high school, I went and got my cosmetologist license in which I worked as a hairdresser for 5 years. I owned my hairdressing business for 3 years. What I love about the industry is that its fast paced and it gives me the opportunity...
Words: 1405 - Pages: 6
...For exclusive use at University of Strathclyde, 2015 IMD320 02.10.2006 INTERNATIONAL PRUDENTIAL UK: REBUILDING A MIGHTY BUSINESS Research Fellow Jean-Louis Barsoux and Professor JeanFrançois Manzoni prepared this case as a basis for class discussion rather than to illustrate either effective or ineffective handling of a business situation. 5, 4, 3, 2, 1…. It felt like New Year’s Eve as Prudential senior managers joined their chief executive, Mark Wood, in counting down the seconds to midnight. The date was October 4, 2005. The venue was a trendy London restaurant. And they were celebrating the completion of the company’s 1,000-day journey. Wood gave a very personal speech, thanking several individuals. He also recognized the tremendous collective effort that had propelled the insurer from seventh position to second in terms of domestic market share. In less than three years, there had been a 55% jump in sales, a 58% increase in new business achieved profit and a 22% gross reduction in cost base. Yet the success had not been achieved without pain. The UK workforce had almost halved since Wood had been appointed CEO in February 2001. Indeed, of the 87 executives present that evening, 38 were new to the senior management group. And from the top executive team he inherited, there were only two survivors. As he completed his speech, Wood’s mind wandered back to the state of the company he had joined. Copyright © 2006 by IMD - International...
Words: 10700 - Pages: 43
...MBA Admissions Essay Powerful Tips for Improving Your Odds of Gaining Admission to the MBA Program of Your Choice Admissions essays are easily the most challenging part of the MBA application process, and it’s no wonder. Most people don’t like to write, and even those of us who do enjoy writing can come up blank when called upon to write about ourselves, especially when so much is at stake. The fact remains: If you want to go to business school, you have to be able to generate one or two thousand carefully chosen words that sum up your background and experience, your career goals, your reasons for seeking the MBA, and why you’ve chosen the program to which you’re applying. Step one: Relax. Writing admissions essays is stressful—it’s supposed to be stressful— but that doesn’t mean it’s impossible. Everyone who has ever applied to business school has written admissions essays, and so can you. All you have to do is submit essays that are a little bit better than most of the others, and if you follow the advice we’ll cover in the following pages, it will be a lot less painful. How to Write a Successful Most MBA essays are mediocre The good news is that most MBA admissions essays are mediocre at best. If you can at least come up with a marginally compelling narrative, and if you can spell and punctuate everything correctly—or know someone who can—you’ll automatically have an advantage over much of the competition. This guide is designed to help you get started (the hardest...
Words: 5885 - Pages: 24
...aspects of your firm that provide the goods or services in your firm’s value proposition to your targeted market. As such, operations will be decisive in determining the long-term viability of your firm’s business model. This fact has become even clearer in recent years as competition has increased with more globalization and improved information technology. By integrating operations successfully into the their business models, firms such as Dell, Toyota, and Wal-Mart have shown that good operations make good business sense. The objective of this course is to provide you with an understanding of Operations Management and the role that it plays within an organization. By the end of the course, you should have developed an appreciation for the challenges in providing world-class products and services and the ability to use some analytical tools and conceptual frameworks to guide your thinking about operations. It is important to realize that much operations consists of the systematic design, operation, control and improvement of business processes. Accordingly, you should leave this course able to: • • • • • Integrate operational perspectives into a successful business model; Analyze key business processes; Understand how variability impacts processes; Rigorously improve business processes (including identifying the likely impact of information technology); Discuss some recent operations trends at a high level. TEACHING/LEARNING...
Words: 3508 - Pages: 15
...Euro MBA Luxury Brand Management Armani Case Introduction In France, luxury brands and consulting agencies are working seriously in the Indian market. Part of the BRIC (Brazil, Russia, India and China), everyone is according to say that India will become the 5th country in term of luxury consumers, and this before 2025. The demand of Indians people regarding luxury products and services increased during the last two year from 120 to 150%. According Altagamma, an association of Italian luxury companies, over 500 international brands listed, only 150 would be introduced into India -‐ against 350 in China today. We can observe a strong dominance for products such as watch and jewelry, they represents actually 47%. In comparison with brands of ready-‐to-‐wear, ...
Words: 1485 - Pages: 6
...Master of business Administration | 1 Background to the project, Kurdistan Region of Iraq witnessed a great development booming starting on 2006 till 2013, this lead to an annual expansion on the electrical power demand of %15 per year. New living complexes were built that needed all type of infrastructure utilities. Kurdistan Regional Government (KRG) through its Ministry of Electricity (MOE) issued several tenders for different projects of Transmission Lines as well as transforming and distribution Substations. CONTRACT No. KRG-MOE/ES-06c/2011, between Kurdistan Regional Government (KRG), Ministry of Electricity (the “MOE”) and Melec S.A.L was one of the project of 2012 year. The contract main scope was for Engineering, Procurement and Construction (EPC) 31.5MVA 33/11kV Substations at Hana City, in the Erbil Governorate. Project objectives: Objective help to define the project in terms of its purpose and perceived benefits.(turner, 1997).The objective of this project is to support the expansion of electrical power grid in Kurdistan region in Erbil by building a complete electrical substation to step down the transmission voltage (33KV) to distribution voltage (11 KV) Then distributing it in multiple direction for various kind of usage such as industrial usage and Private usage . Project objective are the activities involved in achieving the firm’s goals (Field and Keller, 1998) . By taking this project the company was trying expand into a new booming...
Words: 2927 - Pages: 12
...they dealt with the different situations described in the case: from the discovery of significant losses in the first quarter of 1975 to their handling of the meeting during which the members of the task-force made their presentations? We believe that the 2 individuals, Keene and Ryan made some serious and basic mistakes in the manner by which they handled the task at hand, despite their extensive experience in their fields, judging from their managerial positions, their educational backgrounds, and the fact that they were selected by the CEO to re-examine the company’s procedures for forecasting sales. We believe that Keene and Ryan spent very little time trying to understand and analyse the situation that was brought forward to them. Although the case does not mention any specific time span on how much time was spent initially analysing the situation, we incur from certain references such as how they just briefly discussed the matter among themselves and the chief operating officer, they were able to reach very critical decisions regarding the task force, the time frame and the general process. However, it is known that it is of utmost importance to understand the problem thoroughly in order to define the appropriate roadmap to finding a solution, assigning the right members to the task force, scheduling an appropriate deadline, and finding an appropriate leader to spearhead the operation. Keene and Ryan demonstrated lack of competency in all of the above...
Words: 2304 - Pages: 10
...– I CODE MBA-011 MBA-021 MBA-031 MBA-041 MBA-051 MBA-061a MBA-061b PAPER Principles and Practices of Management Quantitative Techniques for Managerial Decision Making. Managerial Economics Human Resource Management Accounting for Management Seminar on Executive Communication Workshop on Information Technology for Management CREDITS 4 4 4 4 4 2 2 MARKS 100 100 100 100 100 50 50 TRIMESTER – II CODE MBA-072 MBA-082 MBA-092 MBA-102 MBA-112a MBA-112b PAPER CREDITS Quantitative Methods and Operations Research 4 Economic Environment for Business 4 Production and Operations Management 4 Financial Management 4 Seminar on Negotiation Skills 2 Workshop on Management Information Systems 2 o Introduction to Retail Management (R. Mgt.)* 4 SECTORAL SUBJECT – 1 MARKS 100 100 100 100 50 50 100 o Principles of Banking and Insurance (B & I)* o Introduction to IT and Telecommunications (IT & Tel)* o Introduction to Infrastructure (Infra. Mgt.)* o Industrial Pharmacy and Pharmaceutical Technology (Pharma. Mgt.)* o Hospital Planning and Organization (Hosp. Mgt.)* MBA-122 *R. Mgt= Retail Management; B&I= Banking & Insurance; IT & Tel.= IT & Telecommunication; Infra. Mgt.=Infrastructural Management; Pharma. Mgt.=Pharmaceutical Management; Hosp. Mgt.=Hospital Management. TRIMESTER – III CODE MBA-133 MBA-143 MBA-153 MBA-163a MBA-163b PAPER Legal Aspects of Business Marketing Management Organizational Behaviour Seminar on Business Research Methodology Seminar on Business Ethics o Advertising...
Words: 30662 - Pages: 123
