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Hr Performance Issues and Motivation Bus 610

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HR Performance Issue and Motivation
McClelland’s Needs Theory
BUS 610: Organizational Behavior
Heidi Marshall
Dr. Diane Hamilton-Instructor

Dwight D. Eisenhower once said “Motivation is the art of getting people to do what you want them to do because they want to do it.” In the workplace, motivation is a highly studied concept that managers are always seeking to better understand. Knowing what motivates employees can lead to improved productivity, loyalty, and overall employee job satisfaction. Companies like Google are known for a culture of keeping employees happy by offering countless perks such as free health and dental benefits, first class dining facilities, on-site oil change, car wash, dry cleaning, massage therapy, stylists (Cook, 2012). Google understands that people are not motivated by just extrinsic rewards but intrinsic rewards as well. Having no real hierarchy and tiny work groups allow for more independence (Cook, 2012). Google’s success is a reflection of the employee friendly culture that has been fostered and embraced throughout the company. While companies like Google give their employees several reasons to be motivated, many other employers struggle to keep employees engaged and productive. Not every person is motivated by the same thing and the key to keeping employees motivated is knowing what that motivating factor is. Motivation can be very fluid and what motivates an employee today may be different in six months. There are many theories on motivation but the one that this paper will focus on is McClelland’s Need Theory and how it can used to explain a motivational problem as well as describe an intervention to change the behavior. Although many jobs come with its own set of problems and obstacles, when problems and obstacles arise due to personal issues an employee can lose focus on the task at hand. This may be a

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